Kennels are immaculate and the puppies all look healthy and vibrant. We have been on a second dog…read morejourney after having bought out OES here. Just have a move to Houston to figure out and all the other fine details of life. Store is always very clean, dogs always seem like they have been groomed and bathed. Just the best place to by a pooch with 3 other competitors 4 minutes away.

I got my forever puppy from here :) the best workers too, kind and called me after to make sure…read moreeverything was okay !

Everything! When your dog walks out happy that is all that matters! Paisley literally showed love…read moreto the entire staff! Trish is the best!

First time I ever took my Baby to a groomer and it will be the last. Worst experience.. my…read moreAPPOINTMENT was at 2:30pm. I did not get my dog back until after 7 pm and my dog wasn't finished. I had to demand her back. They called me about someone else's dog and when I went to pick my dog at 6, the time she was suppose be done. They brought me someone else's dog. Nothing but poor excuses. When I finally got my Baby back she looked awful. Cut hair to short, discussed with the attendant before they started asked for a trim actually pointed to the Length on the chart and they shaved her nearly to the skin and messing not even a clean shave, feet were trimmed messy my Baby's face is so messed up and misshaped. Complete disaster. Rude and unprofessional staff. Thank God hair grows back.

Our dog is a Siberian Huskies so that in the summer she cannot wear anything that covers most of…read moreher body. This harness was perfect for her since it leaves most of her fur exposed without covering it up. The leather and the hardware is such high quality; People are always stopping us to ask us where we had gotten such a beautiful leather harness for the dog; you can immediately see the quality of leather which is this made from. We noticed that another website who sells it cheaper had complaints because the hardware on those cheaper leather harnesses fell apart. We tried Petco and other online distributors but our dog always was able to chew the fabric or plastic harness on her apart. With this heavy leather and hardware - it has been impossible for her to chew it as she had done with cloth or plastic harnesses. What a life saver! Because with the cloth or plastic harnesses we did not realize that she had chewed up the harness and the cheap harness tore away and the dog was off and running. So no we do not worry about her being able to chew her way out of this heavy leather harness. The only drawback was that we had to take it to the shoe repair place to get more holes put in where the body straps were because it was too big for her body. Thank you again for making such great quality leather! Update - the custom harness we received in black leather has rubbed off onto our white dog. Thus making us very unhappy. They stated that we can return it and they would take off the residue of dye which would not rub off onto our white dog; or they can send us the remover and we could do it. I am still a fan - but this black dye rubbing on to the white dog is not making us happy - but they are willing to take care of the problem. Now we need to find the leather harness to send back - my 85 years old mother does not know where she put it so that we could send it back :(

I attempted to order a harness from this company. It didn't fit, I returned it and haven't heard…read moreanything more from them. I'm now filing a dispute with Visa to get my money back. Avoid this company.

Just got done picking up crickets. Not only was the girl super friendly but she was also very…read morehelpful with any questions. The store was super clean and everything was easy to find. Prices were rather good. They even have a area you can customize your own pet food. Definitely will come back

this places needs a exterminator I had a little beetle that you find in dog food in my hair and I…read moresaw lot in the pig ears by the desk

areo was the register cashier…read more gave this store 5 stars maybe few months ago and I take it back. I deleted it and today, I got the worst customer service and very rude employees. I am a supporter of the store for months. But today just had me turn it around and say I won't come back here for a while till they refix customer services and the employees. I went in today to grab some food for my dogs as usually because I loved the store I like to purchase a few items. I came in no greeting just laughing employees looking at me as i came in. I usually look at sales before I get my regular food for my dogs. I was in there for about 10 mins or so. Just employees laughing on the ladder while I look around. About 8 mins in I decided I'm ready to pay. The lady went up to the register and automatically gave me a DEATH RUDE stare like she hated me!!! and just automatically scanned. No smile no nothing just rude stare. I told her I am a rewards member and had a coupon if she can look up my number. Rolled her eyes, rude said oooooooooh ok what's your number, still rude stare. Gave her my number and didn't say anything to me but my total. After I purchased she then gives receipt and said thanks I asked can Iget a bag for my items. Oh gawsh she had an attitude for that.i told her I can do it if she doesn't want too... she then grabs the food and puts it In the bag and rolls eyes rude stare. I usually ask for samples but I didn't because she is the one that always tells me we can't give too much samples. Which I know they have a lot, but for her to tell me she can't give customers samples is rude. Didn't want ask cause she look like she wasn't having it with me,Why bother. I honestly felt so attacked for just purchasing my dogs food. I feel that the store has become less helpful and more annoyed employees. I didn't want to come in here to ruin someone. But I love this store, and for me to take back my 5 star is sad. I hope the OWNER sees this, and rethinks about services to new and old customers. Re-train associates or get new employees about customer service and management. I will not come in for a while, because I didn't do anything wrong but buy food for my dogs and for your employees to just not care about what they do in there work Field and attitude. Hopefully you can help them be better. AER0/ green shirt with glasses female long hair. She just didn't want me to shop in the store, no greet, sorry if I was looking at clearance and was about to ask for samples but I didn't cause you roll eyes as you rang my items. I didn't ask for samples after a purchase because you gave a B- face I hope services in the store changes and gets better.

From the owner: Self Dog Wash is amazing and easy to use! Pets Plus is a family-owned specialty pet store, serving…read moreSan Antonio and Austin for 10+ years. From expert guidance to quality food, treats, and supplies, we’re here for your pets—plus we offer the best self dog wash in town, because pets are family.

South Seas Aquatics really knows their stuff and Andrew answered all our questions with kind,…read morecourteous noncondescending tones like other places that we had visited. They have a great variety of fresh and saltwater fish. We wound up purchasing several freshwater fish and will be returning for supplies and more fish later when we choose to add or if we decide to switch to a saltwater tank. Highly recommend them for your aquarium needs!

Really crappie service! I went in to ask about aquatic plants for beginners and instead I was…read moreshamed for not knowing what the right equipment to have for beginner aquatic plants. A true business would have educated me and sold me the right equipment. That's what I found at another store. Plus I believe all the dead fish help fertilize the aquatic plants so I guess they have that going for them.

The workers were very nice and helpful the whole time. Everything is neatly organized and love…read moregoing to cruise in the store with my doggy.

The shelf had my cat's kidney food listed as $2.79 per can but rang up $2.99 per can. The cashier,…read moreMakayla, wouldn't honor the price when other cashiers have previously. She was rude and dismissive. She literally told me, "it's not that much of a difference." In this economy every little bit helps. Every other cashier has honored the mistake in previous weeks. The wrong price has been listed for a while now. They honor online price differences so why wouldn't Makayla honor the incorrect price on the shelf? Update - submitted a complaint to corporate and received a coupon for this inconvenience. I'll get my cat's food delivered going forward so I don't have to deal with that horrible cashier again.

Does someone stay with the puppies at night? Or do they have to fend for themselves. I hope you…read moreare obtaining puppies from shelters.

Do NOT come here unless you are for sure buying a puppy because you'll be kicked out of the store…read more Laura (manager I guess?) was helpful and kind at first until we were not approved through "her" store. Before asking us if we were interested in putting money down and my husband applying, Laura proceeded to take the puppy we were interested in with the response of "it's been a long visit" because "her" store started to get busy and she wanted that puppy to be seen to be sold.

Good store! They have lots of selection for pet necessities and lots of affordable pets. Every time…read moreI have visited the pet store the staff is kind and attentive to my needs. It seems like they really care for the animals while they are there. I was here for about 20 minutes and I noticed the employees just loving the animals at least 4 different occasions. It was refreshing to see for sure!

small shop that has a limited selection but they are always so nice and have everything clean and…read moreorganized. Also If you're looking for feeder insects they've always got some very healthy ones for amazing prices.