Everything! When your dog walks out happy that is all that matters! Paisley literally showed love…read moreto the entire staff! Trish is the best!

Christina is the best !! Belle was nervous going in came out with a smile. Price was comfortable…read more Belle looks beautiful. Purchased a Spurs outfit in the boutique.

Ordered a replacement collar in December, have had one response from…read more"support@deantylerproducts.com" still haven't received the collar

The muzzle I bought was of good quality but the one they recommended did not have enough room for a…read morefull pant . Their response was it's good for a "free pant". In my opinion their customer service was the worst I have experienced . I will not buy from them again. If you buy a muzzle from them take your own measurements do your research and then order your muzzle.

Just got done picking up crickets. Not only was the girl super friendly but she was also very…read morehelpful with any questions. The store was super clean and everything was easy to find. Prices were rather good. They even have a area you can customize your own pet food. Definitely will come back

this places needs a exterminator I had a little beetle that you find in dog food in my hair and I…read moresaw lot in the pig ears by the desk

areo was the register cashier…read more gave this store 5 stars maybe few months ago and I take it back. I deleted it and today, I got the worst customer service and very rude employees. I am a supporter of the store for months. But today just had me turn it around and say I won't come back here for a while till they refix customer services and the employees. I went in today to grab some food for my dogs as usually because I loved the store I like to purchase a few items. I came in no greeting just laughing employees looking at me as i came in. I usually look at sales before I get my regular food for my dogs. I was in there for about 10 mins or so. Just employees laughing on the ladder while I look around. About 8 mins in I decided I'm ready to pay. The lady went up to the register and automatically gave me a DEATH RUDE stare like she hated me!!! and just automatically scanned. No smile no nothing just rude stare. I told her I am a rewards member and had a coupon if she can look up my number. Rolled her eyes, rude said oooooooooh ok what's your number, still rude stare. Gave her my number and didn't say anything to me but my total. After I purchased she then gives receipt and said thanks I asked can Iget a bag for my items. Oh gawsh she had an attitude for that.i told her I can do it if she doesn't want too... she then grabs the food and puts it In the bag and rolls eyes rude stare. I usually ask for samples but I didn't because she is the one that always tells me we can't give too much samples. Which I know they have a lot, but for her to tell me she can't give customers samples is rude. Didn't want ask cause she look like she wasn't having it with me,Why bother. I honestly felt so attacked for just purchasing my dogs food. I feel that the store has become less helpful and more annoyed employees. I didn't want to come in here to ruin someone. But I love this store, and for me to take back my 5 star is sad. I hope the OWNER sees this, and rethinks about services to new and old customers. Re-train associates or get new employees about customer service and management. I will not come in for a while, because I didn't do anything wrong but buy food for my dogs and for your employees to just not care about what they do in there work Field and attitude. Hopefully you can help them be better. AER0/ green shirt with glasses female long hair. She just didn't want me to shop in the store, no greet, sorry if I was looking at clearance and was about to ask for samples but I didn't cause you roll eyes as you rang my items. I didn't ask for samples after a purchase because you gave a B- face I hope services in the store changes and gets better.

From the owner: Self Dog Wash is amazing and easy to use! Pets Plus is a family-owned specialty pet store, serving…read moreSan Antonio and Austin for 10+ years. From expert guidance to quality food, treats, and supplies, we’re here for your pets—plus we offer the best self dog wash in town, because pets are family.

South Seas Aquatics really knows their stuff and Andrew answered all our questions with kind,…read morecourteous noncondescending tones like other places that we had visited. They have a great variety of fresh and saltwater fish. We wound up purchasing several freshwater fish and will be returning for supplies and more fish later when we choose to add or if we decide to switch to a saltwater tank. Highly recommend them for your aquarium needs!

Really crappie service! I went in to ask about aquatic plants for beginners and instead I was…read moreshamed for not knowing what the right equipment to have for beginner aquatic plants. A true business would have educated me and sold me the right equipment. That's what I found at another store. Plus I believe all the dead fish help fertilize the aquatic plants so I guess they have that going for them.

The shelf had my cat's kidney food listed as $2.79 per can but rang up $2.99 per can. The cashier,…read moreMakayla, wouldn't honor the price when other cashiers have previously. She was rude and dismissive. She literally told me, "it's not that much of a difference." In this economy every little bit helps. Every other cashier has honored the mistake in previous weeks. The wrong price has been listed for a while now. They honor online price differences so why wouldn't Makayla honor the incorrect price on the shelf? Update - submitted a complaint to corporate and received a coupon for this inconvenience. I'll get my cat's food delivered going forward so I don't have to deal with that horrible cashier again.

They send a text saying they want to be notified 48hrs in advance if you cancel your dog's haircut…read morebut won't inform you have to be inside the building right on the dot or they reschedule without notifying you (7 minutes is too late apparently) Also chick with the nose piercing at the grooming register had major attitude (not surprised)

Does someone stay with the puppies at night? Or do they have to fend for themselves. I hope you…read moreare obtaining puppies from shelters.

Do NOT come here unless you are for sure buying a puppy because you'll be kicked out of the store…read more Laura (manager I guess?) was helpful and kind at first until we were not approved through "her" store. Before asking us if we were interested in putting money down and my husband applying, Laura proceeded to take the puppy we were interested in with the response of "it's been a long visit" because "her" store started to get busy and she wanted that puppy to be seen to be sold.

Good store! They have lots of selection for pet necessities and lots of affordable pets. Every time…read moreI have visited the pet store the staff is kind and attentive to my needs. It seems like they really care for the animals while they are there. I was here for about 20 minutes and I noticed the employees just loving the animals at least 4 different occasions. It was refreshing to see for sure!