I had such a great experience at PetSmart today. An employee…read moredressed in civilian clothes recognized me (as their regular cricket customer... hehe). She looked at me and asked, "How many crickets?" I said, "Are you even working today?" "Yes," she replied, but she was actually heading out for a break... and still insisted on helping me. That was really nice of her. We chatted for a bit, I grabbed my bag of crickets, and wished her a pleasant break. They also had some good sales going on today. Buy four fish, get the fifth free, plus discounts on dog beds, toys, treats, and more. The prices here really can't be beat as far as local pet shopping goes. One other change I noticed - they recently switched to a single winding checkout line that takes you through an aisle of... more stuff you probably don't need. Previously, the line just stretched down the middle of the store.

Nice staff just didn't have the collars I was looking for so we tried ; unfortunately but happy to…read morebrowse .

Nice selection of freshwater fish and great customer service! Prices are also fair…read more There's a great assortment of unique cichlids, Oscars, arrowannas and tropical fish. Plenty to choose from and the owner packs the fish well for the ride home. Oxygen and Prime added to the bags. If you have any problems with fish dying, try letting him know. I had a few pass away on me within a couple days and he happily replaced them for me. Most local fish stores charge two or three times as much as big chain stores, but prices here are surprisingly competitive. I'll be happy to return here!

Very Satisfied with Rockland I ordered my fish Wednesday and they at my house Thursday morning. The…read morefish are beautiful and they package the fish very nice. First time customer and I will order again. Thank you Rockland.

I fell in love with The Family Pet from my very first visit. Service is personalized and there's…read morealways someone to ask questions or provide additional information. There's always something planned including nail trimmings, community events, etc. so be sure you sign up for their loyalty program and emails to keep informed. They've added a dog wash and grooming services and are very responsive. This is a refreshing alternative to the mega-pet stores and a great place to see what you're getting before making a purchase (online).

Although ordering plants through "Family Pet" was great, the product was not. The aquarium plants I…read morereceived were actually SENT from "AquaLeaf Aquatics"--in California! I am in NY! The hornwort plants arrived brown & soft--and disintegrated into brown mush when placed in water! I provided Family Pet with photos of the plants and respectfully requested a refund.

My dogs loves going there, I would really recommend dog-hill for the great work that they done…read more.they have never disappointed me

We have been taking our two dogs here for a couple of years now. Not much to look out from the…read moreoutside, but inside there is a large outdoor area where the dogs spend most of their day making friends. The dogs are well taken care of and never seem to mind going. The pricing is reasonable and straight forward with no hidden costs. Mike and Vee are very accommodating and easy to work with.

We have been customers of Ridgefield Pet for many years and highly recommend them. The store has a…read moregreat selection of items and the staff is always friendly and knowledgeable . They also installed an electric fence and dog door for us which we love and if we ever have an issue they never let us down. Great response time and dependable. We are so happy they are close by!

Love this place! Always friendly and knowledgeable employees, prices are reasonable and competitive…read moreand it's close to home. I really love the mom and pop service and feel.

Through a chance google search for koi in my area, I connected with The Koi Story. Wow, what an…read moreexperience! Neil picked up the phone and answered lots of questions without trying to sell me anything. I had to visit the fish farm and was in awe. I have never seen koi fish in such abundance and varieties. The holding pens are huge with tremendous filtering systems and tons of happy fish doing what they do. Neil spends time answering questions and making sure that the fish will be going to a good home. The passion he has for raising koi is clear and I can't imagine being in better hands. It's not just a business, it's an experience and I can't wait to go back.

They're very professional and most of all theythe are very fair with their prices…read more they are honest with their work, I sincerely recommend Koi Pond Story to everyone who are seeking help with their Pond.

The guys that work here are friendly and helpful. They genuinely enjoy helping their customers…read morebring out the best in their aquariums and are very knowledgeable. They have a large variety of salt water and freshwater fish as well as corals. They are conveniently located directly off the highway exit.

TOP FLIGHT PLACE hands down best place in Ct. from quality to customer service to knowledge and of…read morecourse best prices !!!!

This all started when I bought my 2.5-year-old daughter some fish from a big-name pet store. She…read morewas completely happy with the typical 5-gallon tank setup... I was not. Like any typical dad, I had to go much bigger. After finding the tank I wanted, I called several local "upscale" fish and pet stores in Westchester, but no one had it in stock. I even called the manufacturer, and they told me that Beital's Aquarium was definitely the place I needed to contact. I called the next business day, and what I believe was the owner answered. Right away, he started calling his supplier while I was still on the phone trying to track down the exact tank I wanted. That level of service was impressive. Within about 15 minutes, everything was handled and I was able to place the order. He even matched online pricing. Since that first phone call, I've been making the drive from Westchester to shop there for some really amazing fish. Anytime I have questions--or even random algae problems--Craig, the owner, has been an absolute expert and incredibly helpful. You can tell he has years of experience, and it makes a huge difference for customers like me. Great store, great service, and an owner who truly knows his stuff. Highly recommend.

Fun place to walk around,very knowledgeable. Fresh water fish are healthy with a good selection.read more