The owner is a good guy and is very knowledgable aswell as his kids who also work there…read more They are always very nice and will answer any questions in detail. The place has A LOT of things for the interior so its slightly tight but they have better prices than petsmart/co and people complain about the layout of the store but IT IS FAMILY OWNED PEOPLE. i just got off the phone with the main guy and wrote this review of how they have excellent customer service.

Very big store with any exotic pets you could imagine. Great pricing, and the staff was very…read morefriendly and helpful.

I have been to the other location that is literally just the next block over next to where…read moreUniversity of Beer is now. The inside was very spacious and organized, but I noticed that they didn't have any fish or small animals like at the previous location. We visited over the weekend to pick up some Dubia Roaches for our new bearded dragon and not only did they have Dubia Roaches, but they also had crickets and Superworms. Lots of dog food options, as well as dog treats and a whole section of Kong items. They do offer a big self-serve dog washing area which I plan to utilize next time we visit. Staff were also very friendly and knowledgeable! We'll definitely be back soon!

Our dog loves this place! Best pet store in East Sac. They have a great selection, and the staff is…read moresuper friendly. When we were preparing to pick up our new puppy, Jenny helped us pick out her new gear, treats, and food. She helped us decide what to prioritize and what we could get later on. They also have cat supplies! Our kitties are a little more established, but we would be able to find them everything they would need here, too. There is a self service pet bathing/grooming area which we haven't tried out but looks nice! Great place to go for high quality pet supplies and friendly, helpful service.

I've placed countless orders from Pet Food Express and typically make purchases at their Freeport…read morelocation in Sacramento. I always utilize their buy three bags, get the fourth bag free promo when placing online orders. Unfortunately the Freeport location didn't have enough bags in stock so I decided to purchase from the Fair Oaks location. To my disappointment, I received a phone call and text from Reagan stating they didn't have enough product in stock. Things happen and while it's frustrating, I just wanted to get things over with and have the proper quantity that day, as our cats are picky and do not like fishy flavored food. She was beyond clueless and I tried multiple times to paint the simple picture of what I was looking to accomplish. Pick up what they were offering (two bags of chicken and pea, two bags of salmon, and exchange the salmon for the chicken and pea at the Freeport location). I was placed on hold and spoke to her manager Jamie who was equally clueless and lazy. She told me the Freeport location would only hold the chicken bags for two hours and I wasn't able to pick up my order from her store within that time frame, let alone go to another location. When I've encountered this issue from the Freeport location, Celeste and her team have always been apologetic, kind, and accommodating. They've offered to transfer bags from other stores whenever possible, or have offered me the same amount of food in smaller bags. I will never step foot into this location again and hope they can get their act together since I like the company but can't stomach this location and their antics. We're all human and we all make mistakes. I'm not upset about the mistake; I'm beyond frustrated at how I was treated and their lack of empathy. Gas is $6+ a gallon and I wasted my time and money due to their inventory error. The Elk Grove location can't open soon enough and I'll continue to patronize the Freeport location in the interim.

I love this location and more importantly their buy 3 get the 4th free - my two yorkies are picky…read moreso I have to constantly mix up their kibble and wet food - this deal makes it easy and affordable- they have high quality dog foods, a huge selection and great deals!! The staff is always super friendly and helpful too!

Always an interesting store just to walk into. Lots of entertainment to be had. Birds, cats, dogs,…read morehamsters, lizards, snakes, spiders, guinea pigs etc. Anything you need pet related. From treats to daily feed, toys to collars and harnesses and more. Lots to choose from. Customer help to be had when needed.

Stopped by here to get some food for the doggies, its such a convenient location when I am doing…read moreerrands. This location has a different layout than other Petco's so we had to ask where the brand we use was. The staff was friendly and the store was clean. There were even free treats at the door that appears to have been leftover from Halloween. The dogs gobbled them right up! Overall a good location and will be back.

Dog wash review: I…read morelove that they offer this! It saves my bathroom from being a disaster after my puppies bath time. The only thing I would note is the dryer is not very good and barely does anything. The counters and walls were not very clean, sticky residue over everything but the wash itself was clean and disinfected! They provide soap and a towel, you should bring your own brushed or other supplies

This is not the closest pet supply store to my house. However, I've been making the trip here…read morebecause they have a pretty good selection of dog foods. Tonight, I came in for my usual 2 bags of dry kibble. There were no shopping carts available!!! I looked around the store and noticed that the majority of shopping carts were being used by the employees to store misc go-backs??? Terrible. I advised the employee at the register but she didn't/couldn't help me because she was ringing up customers. I had to lug two large bags of kibble up to the front register. *FYI, they have never let you take the carts out to the parking lot either. Really irritating experience tonight. I might be getting my dog food elsewhere if they don't get their act together. *By the way, all of these photos were taken at the same time. They show how many carts were not available to customers. I have a feeling the warehouse had more carts being used for something other than customer use. Really annoyed

It's so nice to have a dependable place to pick up food, supplies, treats, and toys for our dog…read more The staff is so friendly here and they have a great variety of options. They mostly cater to dogs and cats, but have bagged food, canned food, refrigerated and freeze dried options and even carry CBD products. They also have some great deals from time to time where we've been able to try out some new products for free or at a discount. If you buy food regularly make sure they have your name too, every 12 bags you get a free one. There is parking up front as well as on the street alongside the building. They also have events from time to time like adoption events or their annual small business Saturday event.

Went here to get a nice sturdy cat tree for my three cats. The lady was very helpful and was able…read moreto look at my vehicle and tell me what size cat tree would fit (6 ft) and she was right. Even helped me load it in the car. I was looking for a sturdy cat tree because my cats are hard on them. They seemed to like it and two of them kept taking turns sleeping on the top level. Only downside of the cat tree was that it didn't have sisal rope on it and one of my cats likes it. I just bought a second much smaller scratching post with sisal.

Came here for their monthly pet shot pop up after ChatGPT informed me about it. Lol ai is crazy. My…read morepoor Pup acted a plum fool but that's my fault for the gentle parenting approach. I was able to get my pups 1st round of shots here for $131 (quite a bit higher than I thought) but we were in and out for less than 30 minutes. The staff was friendly and caring to all the pets and parents. The store itself was well stocked, clean, and organized.

I checked out Western Feed & Pet Supply last night while in the area because I saw bags of Hemp…read moreBedding outside. I use Hemp Bedding for the inside of my duck coop and usually order it online. They offer a lot of products for a wide range of animals from horses to even hamsters. A lot of the items were responsible priced, but the Hemp Bedding was actually more pricy than other places. Overall, the store felt kind of sad and there was one employee just sitting on their phone which I understand as it was very slow and I was the only person in there. One of the other employees did ask if I needed help and looked up pricing for me. He was very friendly. I might come in again if I am looking for something specific, but not sure I would make a special trip to this location.

Heard they were doing photos with Santa and couldn't pass it up…read more Staff was extremely friendly and helpful. We made an appointment so that the wait wasn't bad at all. Our little pup for nervous but that's ok. After found some dehydrated treats for the little one. This is definitely one of the better Petcos that we have been to. Place is very clean and staff was great.

I normally don't take the time to leave reviews, but Jenny T absolutely deserves one. She groomed…read moremy Shih Tzu, Cairo, today, and did an amazing job! She was incredibly patient, kind, and attentive with my fur baby. She listened to every request I had and delivered exactly what I wanted. Cairo looks fantastic, and it's clear she genuinely cares about the pets she works with. I'm beyond happy with the experience and will absolutely be using Jenny moving forward. She has officially become my permanent go-to groomer. Thank you, Jenny, for taking such great care of Cairo!

oooph -- went in looking for fish and the place was a mess... boxes and stuff thrown all over. No…read moreone was around in the fish are to even help but i was concerned as a sign on one tank said not selling quaratined. Plus the tank with all the gold fish had dead fish and the other fish were eating them... I felt bad for the other animals as I hope they are cared for... we left without purchasing anything and dont plan to be back to this location.

Large Petco across from Arden Fair Mall and next to Kohl's and Five Below…read more Right when you walk in, there's a massive Christmas pickle display full of what I believed to be dog toys - it made us laugh. They also have an adoption center where I saw 3 cats available. They have hamsters, mice, Guinea pigs, birds, a plethora of fishes, snakes, Bearded Dragons and even tarantulas! Every animal enclosure you could need, every pet food you can imagine - just all of your pet needs and so much more! The place was also pretty clean and they had lots of staff running around and busting their butts from stocking items to checking out customers to helping everyone with their questions. My daughter was eyeing the fishes and hamsters - I think we'll be back soon to get her one or both!

An Absolute Must-Visit for Sacramento Dog Owners!…read more If you want your furry best friend to live a long, healthy, and happy life, you need to head over to Ben's Barketplace in Midtown (1515 19th St #100). The managers, Decelle and Brie, are absolutely amazing. They don't just sell pet food; they truly educate you on the benefits of what you're feeding your pets. To give you an idea of how much they care: a few years ago, a friend's dog was suffering from severe knee issues. I connected her with Decelle, who recommended a specific holistic diet. Fast forward to today, and that dog is completely free of those knee problems! That kind of expertise is priceless. They walked me through some of the incredible raw and freeze-dried options they carry, and the nutritional benefits are mind-blowing: OC Raw Dog Food & Green Juju Lamb Recipe (Frozen Raw): These are packed with premium, unprocessed proteins, natural enzymes, and organic produce. They are incredible for improving digestion, supporting joint health, and boosting overall immune function. Vital Essentials Salmon Bites: Loaded with natural Omega-3 fatty acids, which are essential for reducing inflammation, supporting joint mobility, and giving your pet healthy skin and a shiny coat. Snook's Sweet Potato Dog Chews: A fantastic, natural alternative to rawhide. They are low-fat, highly digestible, and packed with fiber and vitamins to support gut health. Northwest Naturals Beef Heart (Freeze-Dried): A nutrient-dense powerhouse. Beef heart is naturally rich in CoQ10, iron, and B vitamins--perfect for boosting cardiovascular health and energy levels. OC Raw Freeze-Dried Venison Pieces: A super lean, "novel" protein. This is an absolute lifesaver for dogs with common food allergies or sensitive stomachs who still need high-quality muscle support. Beyond the top-tier nutrition, the store is perfectly set up for pet parents. They have an awesome dog wash right on site, and--a huge rare bonus for Midtown--they have plenty of dedicated parking! Whether you're dealing with a specific health issue or just want to optimize your pet's diet, go see Decelle and Brie. Your dog will thank you!

Decided to stop in at Ben's Barketplace after taking my dog to a new dog park in Midtown. Super…read moreglad I did! I have a doodle puppy and she's pretty picky and the owner approached me and asked what I was in for and gave me a lot of informative knowledge on my dogs diet and even gave her some freeze dried minnows to try when I said I wasn't sure what she liked. Bri was super informative and showed me multiple products that my puppy could like, she was also super knowledgeable and took the time to fully acknowledge everyone walking in while maintaining conversation with me. It's a woman owned franchised location They offer self service dog washes, and only sell clean ingredient products, she addressed many of the customers by name and overall made me feel super welcome as a first time Customer. She hooked me up with some goodies for my puppy Ruby and even gave me a coupon for a free dog wash which I greatly appreciated! Please check out this pet feed supply if you care about the ingredients going into your pet food and want an overall friendly welcoming business to support.