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    PetSmart

    2.5 (105 reviews)
    Closed 7:00 am - 9:00 pm
    Updated 3 weeks ago

    Services - PetSmart

    Bath and groom only

    Pet boarding

    Full grooming

    4 More Services

    Pet haircut

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Justin O.

    My girlfriend, has decided to start taking the dogs here for grooming. Each dog seems to have a different attitude about how the want to be groomed or whether they want their nails done. They do come back smelling good and a couple are excited about getting to look around the store after getting bathed. It is easier to take them in at different time so they don't put smart the other animals or knock the groomers around.

    Sleeping comfey teddy BEAR

    BEAR could not be bothered to stand up for this photo, but he's now clean and cuddly as a teddy BEAR--thanks to the PetSmart Groomers! He'd been a little neglected by our busy schedule, but they totally beautified him . Also, Bear is a "Reactive Rover" in certain situations, and they were up to the challenge. So a BIG SHOUT OUT to PETSMART GROOMERS!

    Post photo. Will not let us touch him. Winces when touched. Constantly scratching his face and ears
    Catherine G.

    I should have read yelp before coming here. Google give a different perspective and made it seem like this was a good PetSmart to get my dog groomed. First, it only has cost us $65-$75 to get our dog groomed at local groomers and usually takes around 4 hours. It cost us $133 and we've gotten more and more upset with the result of our Peanut since his appointment and more concerned with how he's been acting. This is a bit more lengthy then our Google review. His groomer was ridiculous. Claimed my dogs ears were matted? I even called his walker and asked and they were super shocked. I had even brushed him the night prior. The tips of his ears get tangled but he's a doodle, nothing that brushing can't fix. Instead he decided to cut my dog's ears all the way down which he's been extremely in pain about. The inside of my dogs ears are scabbed and bleeding, and flinches when touched. In addition to that his cut is absolutely ridiculous. We asked for the teddy bear cut and he looks like Walter Brimley. That isn't an unusual ask and is a very common cut. He looks nothing like he should. Attached are photos of his cut. The last two photos is of before. I wish we didn't even get him cut. He's curled up at home and has been odd. He was panting in the other photo, and shaking for the rest of the day. We even told the groomer our dog had anxiety. He's been weird since he got home. What happened to him in there. Happy grooming... Elsewhere. Might I recommend Pet Supplies Plus in Factoria or Pet Station in Newcastle. Even the Bellevue location is better.

    What is this?!?!...
    Emily L.

    Uneven haircut?! Arghhh! Didn't check him we picked him up and noticed the uneven &bald spots after we got back. It looks like a 5-minute job done by an amateur. The stylist did not trim the paw hair either. The shampoo has a overwhelmingly fragrance smell, be aware if you're sensitive! First time at the Issaquah location and have to say I'm disappointed. Before Covid we've been going to PetSmart in Renton and no surprises there. And since Covid, I started grooming our dog at home, and honestly the $30 tool from Amazon does a great job, just gets messy and takes about an hour each time. I will stick to self grooming unless have to, or it'll be the Renton location. I'm just glad there was no cuts/bleeding, and it did save us the Saturday afternoon.

    Register sign telling customers to come back tomorrow
    Janine S.

    I arrived after 9:00 (closing time) and thought I'd lucked out when I found the doors still open. Then, when I went to check out, I saw this sign at the register and was disappointed. To my surprise, however, a kind gentleman walked up behind me just then and reopened the register to ring me out. I'd known it was likely I'd be turned away at that hour and was grateful to not have to make another trip to get my boyfriend's pets' food. Thank you, PetSmart!

    Bloody vomiting

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    1 month ago

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    1 year ago

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    3 years ago

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    5 years ago

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    2 years ago

    Our Shih Tzu needed a new groomer so we brought him here. They did a great job. Very pleased

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    4 years ago

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    4 years ago

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    6 years ago

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    3 years ago

    Great work! Bella and Pulga were groomed today! Thank you for the great job!

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    4 years ago

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    3 years ago

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    5 years ago

    Just consistent!! Always helpful when needing to find a product or replacing a product they don't have!

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    7 years ago

    Fun store! Great variety. Convenient location. Good parking. Classes are great! Joanie was excellent with our puppy classes!

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    17 years ago

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    Page 1 of 3

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Lindee is an outstanding groomer!

    Mentioned in 2 reviews

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    Jax Dog Drop Riverdog - Burnt outlet

    Jax Dog Drop Riverdog

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    I have mixed feelings about my experience at River Dog Jax. On one hand, the instruction is…read moretop-tier. I absolutely love Keiko Swanberg; she is a highly experienced and incredibly positive certified trainer. Her teaching style makes a world of difference, and the progress seen in the classes is a testament to her expertise! However, the facility itself leaves much to be desired. The space is consistently dirty and unkempt. There is a very noticeable smell, and dog hair accumulates heavily in all the corners and along the edges of the room. It is disappointing to have such a high-quality trainer working in an environment that feels so neglected. I hope the management prioritizes a deep clean soon to match the caliber of their instructors.

    I am not much of a Yelper but decided to leave a comment on here in addition to my Google review…read more Our pup Indie has been going to Jax Riverdog for nearly 2 years. Indie requires some extra attention and care due to some injuries and food sensitivities, and when Carolyn and Kim were there- she definitely received all the love and attention! Indie knows Jason very well and enjoys his company, and I believe she is slowly warming up to some of the newer staff (she is a particular pup.) Indie always comes back exhausted from camp, and we always love seeing photos of he on her walks, or playing games, or, her favorite, getting pup cups! The team at Jax, especially the Companion Camp have always been informative and caring and we know that Indie is in good hands here, when there were days her arthritis was acting up, the Jax team was quick to contact us, and let us know how she was doing so we could determine if she should just rest, or if we should come get her. She also wears a brace (for her arthritis) when she is active- so Jax has been very understanding in learning how to put it on her, and when it should be used. We have also given her a bath in their facilities (wish it was open on weekends but understand that requires additional staffing) We are currently taking our 2nd class on K9 Nosework with Austin on the weekends - and she loves it! We have had positive experiences at Jax and truly appreciate all of the folks that look after her when she is in their care.

    PetSmart - petstore - Updated May 2026

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