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    PetSmart

    2.5 (58 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 weeks ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Clipper marks on my dog's hair.

    AVOID THIS PLACE AND THE GROOMER "NINI" AT ALL COSTS! Today I had the worst experience at this establishment. If you bring your dog to this grooming salon, avoid NiNi at all costs. Not even a trainee could do such a poor, low-quality job. I brought my 4-year-old Sheepadoodle in for a haircut and was very clear that I did not want his hair cut short, especially because it is winter and we go out with our dog frequently. After five hours, they returned my dog completely shaved, with terrible clipper marks, and then charged me $175 for a supposed "extra brush fee." I have no idea which dog that fee was applied to, since their intention from the beginning was clearly to shave my dog.

    The back of his head is horrible! Who does this!
    Msqueensag F.

    O used the online app to schedule wash, nail clip and hair cut. I paid on the app and tipped by cash app. My cat Chicken received the worst haircut at the Oxon Hill location.

    Rebecca H.

    The store has a convenient location with a large parking lot. They have food, toys, unique clothing/items, an adoption center, and grooming salon. I came to buy a crate that I saw was in stock on the website. They had a large selection of crates, crate mats, dog beds etc. The store is just huge! Customer service was okay. People didn't really greet you when you came in or ask if you needed help or anything like that. The store was pretty empty (of customers) when I came.

    Hikari Large Cichlid Pellets
    Aaron M.

    Petsmart in Oxon Hill, MD is my go to for All my fish needs. The selection of fish food, and aquarium needs is Always Top Notch. The staff is so friendly and professional they make each visit worth my while

    Solid gold cat food
    Bonnie R.

    I go here for pet food and usually don't have an issue, however they do not move stock. Usually we check if the foods expired it would be maybe that month or the upcoming but 6 months??? Literally bought this last week as I was running out

    Maryann M.

    We love Tiffany our groomer at Oxon Hill Pet Smart , she treats our Stella like she's hers. She didn't know but I was looking thru a window and she was kissing Stella , I said wow how nice she said it keeps her calm as she's trying to cut her hair . Stella is still a puppy very anxious but she loves Tiffany and so do we . If your looking for a great , kind, caring and loving groomer go see Tiffany .

    Yolanda W.

    My pup got his first hair cut today in Maryland at the Pet Smart in Oxon Hill. Quick check in, friendly employees, and my dog got a great cut. The bonus was that he was happy when I picked him up and that's my gage to know how well he was treated there. I highly recommend Michelle! I made an appointment with her based on seeing another customer picking up her pet and I asked who was the groomer. I'm glad I asked and we have found our groomer in Maryland!

    What the Heck is This Pet Smart in Oxon Hill?

    I am BEYOND disappointed in this Store and couldn't post without giving this store 1 star that is doesn't deserve. My girlfriend was asked for a photo of her desired doggy cut and provided the photo as requested. And after giving them another chance after being disappointed before this one takes the cake. This is the worst cut I've ever seen in my entire 60 years of life. Our Yorkie looks worst then when we dropped her off. Love your Dog? Stay Away from this store.

    Injured cat paw

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    Page 2 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Well long short, CeCe made her look BEAUTIFUL!!!!

    Mentioned in 2 reviews

    Read more highlights

    Park, Bark n' Scrub - Mobile Pet Grooming - Maria is a genius!

    Park, Bark n' Scrub - Mobile Pet Grooming

    (47 reviews)

    Downtown

    We started using Park, Bark n' Scrub many months ago due to the unreliability of our previous…read moremobile groomer. We are thrilled with the change! Danielle is friendly and reliable and most of all - she does a great job. We always go with a short cut on our Maltese for ease of maintenance and Danielle's cuts are very consistent. Our dog always looks the same, which is a big positive in my book. Other groomers have delivered inconsistent looks when we simply wanted the same haircut. The convenience of the mobile service is hard to beat too. It's a little more expensive than service at a brick and mortar building, but it's worth it in my opinion. You won't regret going with this business for your furry friend's grooming needs. Highly recommended. ***In the post-grooming photo of my pup, he'd had a recent vet procedure that resulted in a stitch in his forehead and a partially shaved right leg. Danielle was careful and attentive***

    Okay, obviously having the grooming van come to your door is incredibly convenient. What you might…read morenot realize, it minimizes a huge amount of stress! Most groomers do multiple dogs at once--and your dog sits in a cage in the meantime. Not great. Maria is working with just one dog --yours--from start to finish--so it's way less stress for your baby. I should also mention that Maria is the best, kindest, most competent dog groomer in the DMV. Full stop. If you have a small dog, don't even *think* about going anywhere else! Not only will your furbaby be gorgeously groomed, you will have the peace of mind of knowing he is being cared for by 1) someone who genuinely loves dogs, and 2) is also incredibly talented and experienced. I don't trust my little guy with anyone but Maria.

    From Head to Tail Spa - Post groom

    From Head to Tail Spa

    (231 reviews)

    The staff was friendly at drop-off. Unfortunately the haircut was horrible and the follow-up was…read morefrustrating. After the terrible groom my partner was told to come back for a they would fix it for free. She scheduled the appointment pointing out that she wanted the complimentary service (see photo) and when I picked her up they told me it was roughly $125. I told them I had a free service and they saw that in the system but that's not what they did. I overheard the lady behind the counter whisper that we were willing to pay the difference even though it is their fault . At that point I was unwilling to pay but my partner was at work and had already paid the entire amount online so that I did not have to have any issues. They reached out to the owner and we were assured that she would reach out to us and fix it. My partner reached out to Jodi (the owner) and she did not respond. This was in February and it is now May. I waited to post this in hope that I wouldn't have to because they would make it right. I understand that the groomer needs to be paid because the work was completed but their mistake shouldn't have been my problem. Oh I forgot to mention how we came about the complimentary service. The original cut was HORRENDOUS (see photo) my partner wrote a review about it and they offered us a complimentary bath and tidy to take it down. She agreed and removed the review(shady). All I want is my partner's money back. This review did not need to be posted but I hate that fact that we were taken advantage of by this business.

    First time taking my dog for grooming. It may work for some people but not for me. The place could…read morebe tidier and being crate free means dogs of all sizes are roaming around. My concern would be that my dog can catch something . They checked just for rabies vaccination. The groomer cut more hair than what I requested. She was nice though. Because it's a small place it got chaotic when multiple customers arrived at the same time . No parking available , people were double parked on the street.

    SheDope Grooming

    SheDope Grooming

    (5 reviews)

    I booked with this groomer because her written communication looked very professional and so did…read moreher work, but the in-person experience told me it was Chat Gpt!. When you arrive, she meets you at the gate behind her house with a bonnet on her head without greeting you at all. Her plan is to take your dog and walk away unless you speak. The energy was so cold that I ended up speaking first because I felt uncomfortable. I almost canceled the appointment because something felt off, but I gave her the benefit of the doubt. I should've followed my instincts and left. She also charged a $30 matting fee, even though I didn't feel any matting myself--but I paid it without questioning. She texted me at 11 and informed me that he would be ready in an hour to an hour and a half but wait for the next message. I headed to her house and once I was parked I received the exit text. I never received the exit text until 1:20 PM . She claimed she sent it at 11:59, but it never delivered to my phone until I was outside of her house. As soon as the message reached me, I thought I was completely on time. Her own instructions say she has bad service so if she can have bad service other ppl can too. She informed me that I missed the grace period. I explained that the message had just come through. Her response was, "Did you not read the entire message?, I told her I thought after I received this message I had 30 mins but I was already outside of her house. After she saw I wasn't going to pay an additional late fee she just told me to meet her at the gate. This is exactly why a business with bad service should call--not rely on unreliable texting. When she handed me my dog, her face was angry and she still didn't speak, didn't greet me, and had an attitude. And what concerned me most was that my dog wasn't wagging his tail or acting happy afterward, which is not like him. If she treated me that rude, I can't help but wonder how badly she treated my pet. I was shocked at the way I was treated as a new customer. Between the lack of communication, the rigid rules, the attitude, and the fees on fees. I said never again. I prayed over my pet and I would never go back even if I could.

    very unprofessional. scammer.!! she will take your money if you are 1 min late but promise 15 min…read moregrace period.

    PetSmart - pet_training - Updated June 2026

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