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    PetSmart

    3.5 (146 reviews)
    Special Hours 8:00 am - 6:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Behold. Doodle cut by PetSmart. Yes, his hair was long and there were a few areas that were matted. But this is pure laziness. They didn't wash/dry/brush his hair before cutting it (common practice for any professional groomer) which made it impossible for the clippers to go through his hair. So they elected to just shave him. I know this because they called me immediately after dropping off to let me know they started to cut him and wanted my okay to move forward since they would have to cut it short. At that point, the damage was done. And what in the world is going on with his tail?? Who does that? Never ever again.

    Petsmart RSM & Jill mgr & Adam & staff rocks
    Robbie-Ann O.

    Kobie-Star and I went today to get some of her food and a couple toys and Christina was EXCEPTIONALLY Sweet to Kobie -Star and me as well to her other customers. Christina you are a valuable customer service rep . Petsmart I hope you recognized her !

    Freshly cut today. Full size Goldendoodle
    Em T.

    We have been going here for a while now for our two dogs grooming in addition to the usual pet food purchases and aquarium supplies. Everyone is always so nice here and they have everything we need. The grooming service has really exceeded my expectations and I'll continue bringing my dogs here! Lovely groomers, great bath and cuts and optional add on services. Just remember to bring a cash tip for your groomer as it's easier to check out in the app on the way over there and you can't tip there!

    Guinea pig.
    Bob S.

    I love this store very much because of the cute guinea pigs, birds, and a lot of cool dog toys.

    I brought my dog here for a routine anal gland expression with groomer Christina on 1/19/26. Within 24 hours he developed severe swelling that turned into a ruptured abscess and required veterinary treatment. It caused him a lot of pain and resulted in unexpected vet bills. I contacted the store and was told a manager would call me back, but I never received a follow-up. Very concerning experience and disappointing customer service.

    This is a review for the grooming department, specifically Christina! She does a great job. I have an unruly giant 8 month old poodle named Lloyd, and she gave him the coolest haircut ever. Take a look at this pic. Everywhere we go, people comment on how good he looks. Also, Lloyd really likes her. I'll be bringing him back again and again!

    Before
    Tom W.

    Golden doodle grooming was great. Doodle owners know that finding a good groomer is difficult, we thought we'd give petsmart a go not expecting much as they are 50% cheaper than other groomers in the area but they did a great job! Most doodle groomers are lazy and will shave to the skin well our dog went in pretty shaggy and they did a great job on the trim. Thanks John!

    Petsmart cats for adoption
    Peter B.

    Came here to get my dog a new collar tag and left with some good dog treats and toys. Checked out everything else while I was there. There were cats for adoption in the very back that were really cute and hopefully they get adopted soon! They had Guinea pigs and birds as well as some tiny hamsters. The worker by the fish was a bit rude and the employees weren't super friendly, but otherwise a good experience at the Rancho Mission Viejo Petsmart.

    Belindo the Talking Chihuahua

    It's important that groomer's actually care about the animals they groom. I bring my chihuahua children to PetSmart RSM Grooming with Lindsay Andrew, & Katie because I know they do really care. They did Belindo's nails recently and made him feel special. Shouldn't we all feel Special when we go to the salon! A big "Yes!" to this wonderful team of animal lovers. #petsalon #rsm #petgroomers Belindo THE OC CHIHUAHUAS Facebook

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    Jill was amazing! She went above and beyond helping my wife and I with our puppy needs

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    Page 1 of 4

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    It's rare these days to have great customer service and Christina is amazing from Petsmart!

    Mentioned in 5 reviews

    Read more highlights

    The Dog Guru Whisperer & Ex K9 Officer Training - http://www.thedog.guru

    The Dog Guru Whisperer & Ex K9 Officer Training

    (654 reviews)

    Before working with Brad, my dog Cash struggled with severe separation anxiety and reactivity…read more Leaving him home alone felt impossible, walks were stressful, and I was constantly worried about how he'd behave around new people and situations. I met with several trainers before Brad & had little to no success in the areas we needed most, I was exhausted. Now for the first time ever, I can leave him home alone without the overwhelming anxiety and guilt that used to come with it. Our walks are actually enjoyable again, and I feel confident bringing him around friends and into new environments. What I appreciate most is that the training gave me the tools and confidence to understand and communicate with my dog better. I have my freedom back, and Cash is happier and more relaxed because of it. If you're struggling with separation anxiety, behavioral issues, or just want a better relationship with your dog, I can't recommend Brad enough. The impact has been life-changing.

    Like many reviews have mentioned, we too were skeptical about seeing results within one in-person…read moresession. Nonetheless, we are so happy we found Brad! My boyfriend and I took in our cattle dog, Ollie, as a stray almost 4 months ago. Quick background: Ollie was found tied to a fire hydrant outside my work. Ollie is the sweetest boy, however is very reactive to other dogs and is a bundle of energy that presents as endless jumping and nipping. We have a senior Saint Bernard at home in which Ollie has been too rough/aggressive with her, even when our Saint Bernard makes it known that she doesn't want to be bothered. We tried water sprays at home and other attempts at training to no avail. We began to feel helpless as our biggest concern was his relationship with our Saint Bernard, as it got to the point where we felt we had to consider rehoming him. During our session with Brad, we immediately saw results which had us dumbfounded. Like other reviews have mentioned, his technique is not "mean," but is a firm mindset that Ollie requires. All the while, Brad emphasizes when to correct your dog and when to praise him, while stressing the fact that these techniques are not made to scare your dog, but rather establish a leader mentality while simultaneously letting the dog know that you provide love and safety. Of course, like any training, one can only be successful when carrying over these learned techniques at home, but Brad left us feeling confident and ready to continue the work. Even when we got home today, we already had seen a shift from Ollie. As for Brad himself - he is very approachable and really looks to understand both the dog and all the circumstances that come with them. You could really get a sense of how personal he is. We definitely recommend him. Thank you so much, Brad!

    WoofPack Oc - Before & After 
Airdale terrier

    WoofPack Oc

    (35 reviews)

    I am so extremely satisfied with Jessica's services that I needed to leave a review immediately…read more(just picked up my pup from getting groomed about 30 minutes ago). I found Jessica through a google search which led me to her yelp page, once I found out more about the services she offered on her site, and that she was nearby I reached out for a quote via yelp. She was very responsive, was able to fit me in within a few days, very straight forward and notified me of what to expect and arriving before the appt to complete paperwork & review the groom service. I took Lucky in this morning, was greeted immediately, checked in and after Jessica assessed Lucky's condition she notified me that he had very matted fur and what she could do/not do depending on the severity of the fur once she started with the grooming, and what to expect from the groom. I like that she thoroughly informed me of the situation, what my options were and that it would cost more due to the added work to de-matt him and the sensitivities that lucky could experience so she would have to be even more meticulous with the grooming. I picked him up in 2.5 hours and she went though how he needed to be shaven all around because of how matted his fur was, where he could experience irritation (what else to expect) and if I need to take him to the vet due to further irritation because of the condition of his skin from the matted fur. Overall I was floored by her knowledge but also very personable nature (something I have not experienced with a previous groomer). I'm so much more informed (as I had inherited lucky and am a new pet owner, so still learning). She even honored the price she had originally quoted me at which I thought was extremely generous given the nature of the groom. I can't wait to have lucky come back to be groomed and well taken care of by Jessica!

    Jessica is an amazing dog trainer. Our little rescue dog, Enzo is a handful. He was peeing all…read morearound the house, very hard on walks, jumped at other dogs.. pretty embarrassing! Prior to Jessica I called a trainer recommended by friends. He gave me a-lot of grief on why we waited so long to train the dog & gave me an obnoxious timeline & cost estimate. He never heard back from me. Then I found Jessica here. She was sweet & understanding. She came to our place & worked with Enzo for one session first. Where he already improved a-lot! Then she told us he may only need 4 more sessions! She thought us hands on how to work with Enzo, step by step. & he is improving everyday. She is knowledgeable, sweet & a true pack leader. I am so happy that she is teaching us so much we can apply to any dog.

    Wags and Wiggles - Rancho Santa Margarita - Abbie now doing "Sniffafari" at Wags and Wiggles in August 2023

    Wags and Wiggles - Rancho Santa Margarita

    (273 reviews)

    Love this place!! My dog is always excited to go & does not want to leave. The staff is excellent…read moreand obviously cares for all the dogs.

    I dropped my 6 month old puppy Kobie-Star off last week for my first time for her first daycare…read moresession at W&W for full day . Prior we did a meet & greet at Little Town and a tour to see where Kobie would be staying. It went well and the facility was very clean . Kobie is a very active lab- pug mix she went in with no problem but I was told she was a little anxious and I could see on the webcam how she would cling to the staff - she does that to me all day so I could see her doing that -thank goodness we have training starting this coming week to learn how to gain some independence and more manners . I did see how they put a vest on her and when I checked on her later that day and a couple hours later we couldn't find her - I called and was told afterwards she was with one of the staff that was after she was placed in one of open boxes for some down time / quiet time ( which is totally fine she could use puppy naps or down time ) I just would like to be told ahead of time they may do this for active / nervous pups so when I keep checking the webcams and can't find my pup and either could my sister for over an hour we would know she is chilling . Other than that , they said she ate both her lunch and dinner with no problem and didn't bark etc . I know she enjoyed herself for sure . It's really nice knowing next time I can order a bath or nails or boarding . They offer agility training and Kobie is already showing interest in that . Thank you all for taking care of my Kobie-Star for the day. As a pet sitter myself I take care of many peoples pets but don't have someone to watch mine.. Now i must buy the new customer pack as I'm excited to continue to have a great place within waking distance that is rated so good to watch my baby when I need it . THANK YOU W&W Staff !!!

    iSpeakDog! - The Dog Director, Tommy Stark - Dog Behaviorist and Dog Trainer in Corona Del Mar, Ca

    iSpeakDog!

    (48 reviews)

    Tommy helped us with our Miniature Australian Shepherd puppy when no one else would! He came to…read moreour house when she was 11 weeks old (other trainers wanted to wait until she had all her puppy shots) and immediately got us off on the right foot for behavior training. He trained my husband and me as well as our puppy! So grateful. Tommy has a gift for knowing how dogs think and he shares that knowledge as part of the session. We never felt rushed to finish a lesson when he came to the house, he just dealt with our issues and reminded us to keep practicing with our dog until next time. We even decided to enroll in his weekly puppy class so that our puppy would learn to behave around other dogs. His private dog park is a god-send as we live in a condo and don't have a yard for our puppy to play in. She loved going there and we'll be back! We highly recommend Tommy. He showed us how to anticipate what our puppy was going to do before she did it and correct her misdeeds before they take place. Five stars!

    Tommy came for our first private session and it went better than I imagined. My husband and I…read morelearned a lot from Tommy. He is very relatable and has a unique way of teaching that is very enjoyable and actually entertaining, all at the same time! Now that is talent! Tommy was made for this job and well worth his price. You get what you pay for. He definitely does not watch the clock and gives you more than 1 hr and does not leave until he has answered all your questions. My dog is already doing better on our walks. Tommy teaches but you have to do what he says or you have wasted your money. I signed up for 5 lessons and looking forward to the rest. I will update when we are finished.

    SoCal Dog Training - Vladae in the NEWS

    SoCal Dog Training

    (461 reviews)

    We started with Vladae when our Vizsla puppy was just a few months old and progressed quickly. It…read moreall made sense and yielded quick results. We were so happy with everything that we decided to progress further by sending her to his 2 week boot camp at 16 months old. When I asked why such a good dog would go to boot camp, Vladae responded with, "Same reason that the smartest kids go to university, to become all they can be and hone their skills." That made sense to me! If it was any other boot camp I would have been nervous about my baby. I know how well Vladae treats his campers though and his focus on health and exercise. "Only the tired dog is the good dog" Thank you Vladae!

    I wanted to address your recent claims regarding my review of your services. I assure you that I…read morewas a legitimate customer who genuinely shared my honest experience, which I believe is critical for other potential clients. While it's understandable to feel upset when receiving negative feedback, it's important to reflect on the reasons behind my review. I noticed that during our initial interaction, you made a comment about my background that many found to be a stereotypical and racist remark. In fact, I saw that you previously posted video footage of our encounter on your Instagram, but you removed it after receiving backlash for those comments. This indicates that others found your remarks concerning as well. I want to emphasize that my intention was never to harm your business; rather, it was to share my experience. Thankfully, I have since found another trainer who practices positive reinforcement, which aligns much better with my values and my dog's needs.

    PetSmart - pet_training - Updated July 2026

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