Once again you did a wonderful job on my two dogs. One of them has health issues.. You're very gentle I appreciate it. I tell my clients about you all the time. read more

I love this dog salon. Every time I go I am happy with my dog's groom. I have a second dog now I just took in today & Toby & as you can see they both look very good! Please support this great business . Easy to find, easy to book & nice to your dog!!! read more

Viva La Pooch - Toby - Pet Groomers Near Me - Mission Viejo, California

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We love coming here with our little schnauzers. They get the best care and always look amazing when we pick them up. Definitely recommend them. read more

I've been taking my dog here for 11.5 years when it was called Gateway Groomer. They do a good job. read more

Viva La Pooch - Pet Groomers Near Me - Mission Viejo, California

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Took my dog buddy there today and when we went to pick him up he was limping and could barely walk the rest of the day and could not even get up once he was laying down. Do not bring your dogs here. They are extremely rough. He was perfectly fine before he went in. Disgusted read more

All I can say is that they did an amazing job, they were loving and nice to my dog. They made her look exactly the way I asked and kindly suggested some of their own advice which I respected. My regular groomer couldn't see big dogs anymore and I never really loved the way they groomed her but we just stayed there because I felt it was safe and she was comfortable one of my conditions for coming here was to ensure that my dog was not going to be traumatised. She was gonna be treated well and she was going to look like the teddy bear and princess that she is. I have to say that this place delivered on everything that I asked. Give them a try and make sure you give them a nice tip because they go above and beyond to ensure your dog is comfortable. I know that because when I picked her up, she was not freaking out trying to escape out of the door. read more

Always take Bear there for grooming. He's happy when he's done and prances around ... highly recommend AAA+++ read more

My absolute worst nightmare as a pet owner happened this past Saturday. I dropped my dog off for grooming and everything was fine, he was his normal energetic self. After 5 hours, I had to show up to this place because no one called me to let me know he was ready to be picked up. It wasn't until I got home that I realized his back leg was hurt. He was not walking on it and was limping in discomfort (this wasn't the case prior to taking him.) Nobody here mentioned if anything happened during his visit. It is now Tuesday and he is still limping. I reached out and they have denied that anything happened under their care which I find that strange as he wasn't like this when I dropped him off. Please reconsider bringing your pet here as I am currently distressed not exactly knowing what happened to my dog, and now have to take him to the vet. read more

My baby got her haircut by Jade. Jade did an amazing job, and she smelled so good. I don't know what shampoo they use, but my baby always comes back smelling soooo good! This has always and will always be our go-to place for grooming! read more

Viva La Pooch - Haircut by Jade - Pet Groomers Near Me - Mission Viejo, California

Just moved here 4 months ago and our 2 year old English cream golden was in desperate need of a haircut and the full works. Staff were very friendly and the price was reasonable. Definitely taking him back read more

Viva La Pooch - Furry Ball - Pet Groomers Near Me - Mission Viejo, California

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After taking my dog to grooming I understood that, the staff abuse my dog. Specially the owner Shahana. She is worse person working there. They always charge me $95.00 but next to them Cali Pet Grooming charge me $65.00 and much better better service and customer service. read more

I love this place! My husky Zoe always comes back smelling so good and she sheds a lot sometimes, this time poor thing she was FILTHY and she had so much hair.. they took care of her. They charge accordingly too! It's different sometimes due to how bad your pet is which I think it's great. Other places charge a flat fee which most of the time is outrageous no matter if it's every couple weeks or if it's been a while so it's not worth it. They do an awesome job! Service is always friendly, very happy will keep bringing her and recommending them! (I was recommended by a friend too so I'll do the same) Thanks guys! I appreciate you read more

Viva La Pooch - Zoe! Clean and beautiful - Pet Groomers Near Me - Mission Viejo, California

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This is our first experience have our boys groomed at Gateway. Dianna did an incredible cut on both boys. The care and quality of the cut are beautiful!! We will be taking Jax and Wrigley's back. BTW we will also have the dental cleaning done their next month. Alina manages the appointment s and answer the phone. Nice people that care!! I highly recommend Gateway! read more

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I love this groomer. I used to take my pomeranian here years ago when we first got him and they were still Gateway Groomers and then we moved a little further away. I recently went back because we couldn't find a good groomer in our area. Totally worth the drive! They are the absolute best, they care about your pet, they are reasonably priced and they are super sweet! LOVE VIVA LA POOCH! read more

This place is super shady. Every time I take my dog there they change or increase the price without warning. When my dad took his dog they told him it was going to be $10 more than he usually pays because the dog was difficult. I have no problem charging for your work, but it's a bait and switch to change the price without notice. When I got on the phone the girl was frantic and said she will honor the original price, but don't come back. Don't worry girl, we won't be back. read more

Extremely Disappointing Experience I've given this dog groomer multiple chances to get it right, but unfortunately, they consistently miss the mark. Despite showing them a reference photo (that they had done a yr prior) and detailing exactly what I wanted, they still managed to mess up the cut every single time. They speak in the back confused saying that they never got a photo till one girl confesses eventually every time for not passing it on. Not only did they leave long pieces of fur untouched and uneven, but they also managed to cut my dog's foot, causing it to bleed. To top it off, during my last visit, they didn't even bother to give my dog a bath. She came home smelling awful and had feces stuck to her rear end. It's clear that this groomer lacks attention to detail, care for the animals, and basic hygiene standards. Save yourself the frustration and steer clear of this establishment. read more

A family owned groomer that delivers the same consistent quality in every cut. Will be taking my Shih Tzu here and nowhere else.

Prices are great! Service was phenomenal! Our pooch definitely did not have a hard time. We will be coming back here! read more

Viva La Pooch - Pet Groomers Near Me - Mission Viejo, California

Thank you SO much Faby for making my Baby look SO QYUTE!!! I'm so happy w his cut and Baby is happy too. Thank you again and we will see you soon!!! read more

Viva La Pooch - Look at how QYUTE Faby made my Baby look w his Lion cute!!! - Pet Groomers Near Me - Mission Viejo, California

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I can't say enough good things about Gateway Grooming! I called to get my dog groomed, they got him in when someone canceled. Without getting into too much detail, my dog was very difficult for them. They still did an amazing job grooming him! We will be back! Thank you! read more

Viva La Pooch - Pet Groomers Near Me - Mission Viejo, California

We love this place. Will drive the extra 35 minutes for my pups to get groomed here. Used to go to Gladys when she was at Viva La Pooch in Vista (North County San Diego). I still recommend my friends to bring their dogs there. My dogs usually get groomed by Gladys or Fabiola. This is such a good family owned grooming place. read more

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This is our regular place for dog bathing and grooming. They always do an amazing job, our 2 years old Shiba Inu looks so good! Even when our dog is shedding heavily, they're able to make her fur so clean and beautiful. Plus, she always gets a cute scarf! Thank you for the great work and care you put into our Shiba! She looks gorgeous because of you guys. Lots of thanks and kudos to the owner and the people that works there. read more

Viva La Pooch - Pet Groomers Near Me - Mission Viejo, California

This place is amazing and Diana and Faby do a great job! My fur babies always come back looking great. read more

Viva La Pooch - Pet Groomers Near Me - Mission Viejo, California

Our Labradoodle was past due for grooming when we found this place. Swimming, puppy parties, and a new rescue sister all had poor Juleps curls in a matted mess! Honestly, I was embarrassed bringing her in because it was so bad! When I picked Julep up, she was like a new doggo! They went as far as taking pics of her ears that were showing signs of an infection so that I followed up with my vet. Her cute flowers and bee bandana were an added bonus! Thank you so much for taking us last minute! We will definitely be back! read more

Viva La Pooch - Before and after! Look who can see again! - Pet Groomers Near Me - Mission Viejo, California

First time taking a foster dog to a groomer. I don't like dog hair, but I love to rescue dogs... yeah.. so I this little guy needed a haircut! I sent a photo of the style I wanted. I honestly didn't want it short, but I couldn't find a picture of the length I was looking for. I explained to them my concern about damaging the hair follicles if cut too short. When I returned to pick up the pup, I was pleasantly surprised! They gave the pup the perfect cut! Not too short, not too long! I'm seriously impressed and happy! read more

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This is the 2nd time we took our 5 year old golden retriever to gateway grooming and although we weren't happy with the first time they groomed our dog we figured we would give them one more try. This second time around we are very dissatisfied with the quality and customer service they provided. First, no one answers the phone if you try to call to make an appointment. I tried calling for two days straight and not one time did someone answer the phone. Also there voicemail box is full so can't leave a message. So ultimately I had to walk in to make an appt. Second, when we dropped off our dog the next day at 10AM for her appt they told me that it would take 3 hours. Around 1:30 I still hadn't heard anything so I drove by to check in. When I arrived at 1:45PM they told me my dog was not ready and that they needed another 30-35 minutes. I said ok and that I would be back. Third, when I picked up my dog after 4.5 hours I noticed that she had a cut below her tail, her nails were cut instead of filed (which I had asked for file only), and my dogs stomach was bright red and splotchy (almost like she was having an allergic reaction. Now none of these issues were pointed out to me by any of the workers. I understand things happen during grooming but this was a bit too much and I would have appreciated them letting me know what happened. All in all I spent $75 for grooming and would never take my dog there again. read more

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Biscuits first time back at Gateway! They did such a great job I almost didn't recognize my dog. They were very fast and always happy to help and kind to all dogs. read more

Viva La Pooch - Biscuit got a bath, hair trim and nail trim - Pet Groomers Near Me - Mission Viejo, California

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Would like to give a shout out to Gateway Pet Grooming in Mission Viejo. Just had a service from another company and they wanted to shave Reba's tail because it had a knot. I said absolutely not, I will take care of it..took Reba to Gateway this morning and they take her in their arms to the back for a bath and get the knot out of her tail..talked to the owner and she said she would do her best..its a family operation and Mom had her daughters there working..very professional..anyway, I said I would be waiting so 2 hours later they call me and I go get Reba..they got the knot out by having one person hold her to calm her and another got the knot out..that is the kind of love I was looking for for my baby..they are great.it was worth the drive down from Newport. read more

Viva La Pooch - Miniature Australian Labradoodle, Reba. - Pet Groomers Near Me - Mission Viejo, California

I've been taking my fur babies here for a couple years. Not religiously but, enough. When I can splurge on it a little. Overall, I've been pretty happy with the service. Until, I took both my pets in on the same day some time back, shortly after both of them came down with ear infections about a week after the visit. I'm not necessarily pointing the finger. However, it makes sense to me. Chalk that up to may be a coincidental glitch‍ One of the last times I took one of my babies in She was limping for a few days. Because I think they cut her nails down too far, I can tell she was uncomfortable . Then the other fur baby came out, I was not impressed with her appearance. We're all having tough times and I understand pricing is changing on many things. However, the pricing has become extremely inconsistent. Like beyond justification. Combination of the factors. I'll be researching for a new providers. read more

Every time I go there my dogs come out perfectly fine I love their great customer service and the dedication for each of my dogs I always let them know that they are allergic to certain shampoos I always take my own just in case. they are always super helpful and they listen to my dogs needs I've been going here for years. I personally recommend them they're Awesome! read more

Viva La Pooch - Fera - Pet Groomers Near Me - Mission Viejo, California

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My dogs have had a mobile groomer for the last 4 years, but she was unavailable so after some recommendations for fellow Dog Moms I made an appointment with Gateway. The groomer, FABIOLA, was SO AMAZING!! She did a fantastic job, my dog was so happy and she was finished in less than 90 minutes!! If I could give 10 STARS, they would deserve it!! read more

Viva La Pooch - Freshly bathed and groomed, beautiful flower in her hair!! Happy dog!! - Pet Groomers Near Me - Mission Viejo, California

Loved them in the beginning but over time quality and service drastically declined sadly. Once the main lady left it went downhill. She was super sweet and understanding always made me feel secure to leave my sensitive husky with them. Once my dog threw up and the miscommunication in appointments the response I got was shocking. I immediately removed myself. Hopefully they make some positive changes read more

Gladys did a wonderful job on Poppy! I plan to request her for Poppy again! I have never seen her legs look so beautiful and her paws so neatly trimmed, and Poppy hates her legs/paws touched and brushed! And Gladys even dolled her up for Halloween! Scheduling an appointment was easy and Poppy was ready to be picked in about 2 hours. Only minor negative was that the shop lobby had an almost suffocating perfume/fragrance and Poppy also came home smelling a bit too fragrant for my taste. read more

Viva La Pooch - Pet Groomers Near Me - Mission Viejo, California

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Great service and best price for the services in the area Kind and skilled staff call ahead to book

My puppy is sooo hard to groom. At Gateway they do a great job. Bianca loves my little Chester and he loves her. He hates getting groomed but seems thrilled once he's done. Their prices are very reasonable too. I've been going there for about 7 years. Thank you Bianca for your patience with my little guy!! read more

Viva La Pooch - Chester after groomimg - Pet Groomers Near Me - Mission Viejo, California

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Got my little beauty a cut yesterday! They did a terrific job getting rid of all her matted fur that she had on her belly and butt. Bathing & Lion Cut was $70($65 for first time customers) which is extremely affordable considering other groomers are charging $90 - $150 for bathing and cut. I docked a star off because I realized after I got home that they had accidentally grazed her nipple which was red and sensitive. I should have requested a longer cut as they shave them down pretty short and that would have prevented the nip. read more

Wonderful job on Lola our Maltipoo....she looks fantastic and the customer service is top notch. Thank You!! read more

I've been taking my little dog there for 7 years, I wouldn't take her anywhere else. My dog loves going there!

I have been coming to gateway for a little over 3 years now. I have just started bringing my new puppy Lilah to them and they are so patient with her and make sure she looks the cutest possible. I highly recommend them for they are efficient and make sure they keep ur fur baby cutest and clean as can be read more

Viva La Pooch - Lilah, maltipoo - Pet Groomers Near Me - Mission Viejo, California

I appreciate getting a note from Brittney explaining why she leaves cats outside, but it still would leave me a bit uncomfortable knowing my cat is alone out in the front. Brittney was truly very nice and friendly and did a good job and her niece, although quiet, was nice too. Her services were never the problem so thats why I increased a star on my review. Thanks Brittney for taking the time to explain things. read more