PetSmart has everything you need for your pet. I personally feed my dog Hill's Science Diet and his favorite is the chicken & barley recipe. I usually buy smaller bags weekly to keep it fresh, and they always seem to have deals sometimes buy two, save $15, but even when that's not running, there's usually some kind of discount. Definitely take a walk around the store too, their clearance section is underrated .I found emergency dog food for $0.51 that was originally $5. They're always rotating products, so you're not getting old stuff sitting on shelves, and that really stands out at this store . Great customer service, A+. Another thing that really stands out is they have an adoption center for cats which is awesome. As you know, shelters are overcrowded, so seeing them help out and take care of some of these animals says a lot. It shows they actually care about pets, not just selling products. That's why PetSmart always gets my business real love for our furry friends #PetCare #DogFood #PetSupplies #PetLovers #HealthyPets #PetDeals @PetSmart @San Diego Magazine read more

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I love that this PetSmart located in Pacific Beach had an opportunity for Photos with Santa. They take photos with your camera and gave dogs a pup cup and a bag of treats. Very sweet! Pros: -friendly staff -clean store -free parking in a shared lot Cons: -n/a read more

PetSmart - Thank you for the pup cup! - Pet Training Near Me - San Diego, California

Worst experience ever. Trying to pick up door dash orders and their barcodes are so small and cannot scan. The "manager" said sorry and to leave the order . This is so unprofessional read more

They injured my dog and refused to give us a district manager name and number.. keep telling us to care customer care who still has not given me a manager. Never notified us that an injury occurred... read more

I feel really bad not getting the employee's name but I came in the other day with a clogged up filter for my aquarium, looking for a replacement. Turns out, I just needed to be educated on how to open and clean out the pump. No replacement needed! The aquarium staff went above and beyond. He cleaned out my pump, showed me how to do it in the future, and saved me quite a bit of money. I really appreciated it! read more

Love the groomers here!!!! They are all such incredible people and truly love animals!

calypso was so nice and helpful! She attended to me and another customer leaving us both satisfied and secure!

Get your animal groomed by the amazing pink haired sunshine human being Ashley. She is a wizard with scissors, and I've seen her turn dogs who resemble the dog from The Sandlot to piles of cuddly sweet mushy babies. She is the Vidal Sassoon of animal grooming. Petsmart lucked out the second she walked through those doors. Not only did she give my dog the most vogue-esc coiffure, he came home smelling like blueberry muffins, was so happy and knew he looked good, but she is the sweetest, classiest, most well mannered individual I have ever met. While I was standing in line to pay, some lunatic lady was swearing obscenities about how her though her dog "allegedly" bit the other staff and attempted to go for the other animals numerous times, he didn't "draw f****** blood or send anyone to the f****** hospital" so he should be "welcomed back" and "thanked" for her business. Ashley handled it with the compassion, poise, and patience of a thousand nuns. I was so impressed and so proud that Ashley is the person who grooms my pup and works at my neighborhood Petsmart. Shout out to Ashley and thank you for being so wonderful at everything you do. As long as you're around for me to bring my pup to so he can always look and feel his best, this Petsmart will be the place we go for all our four leg'geds needs. read more

GROOMING REVIEW: While living in San Diego for the past year, I've been visiting different petsmart grooming locations, to find one that my dog LOVES. She's a very anxious dog and gets so scared being at the groomers. Yesterday I finally checked out the pacific beach location since they had the best availability that fit my current schedule... but I will 1000% make sure to continue going to this location, exclusively. I booked with Jayna but I have to admit all of the staff was eager and BEYOND helpful. Since my dog is a nervous wreck, they did mention that her session would take a little longer than most because they don't want to stress her out and let her get comfortable, which was so so reassuring to hear. It's hard to explain but i truly felt like they cared for her and all of the other dogs in the salon, like their own. My boyfriend came with me to grab our dog, and even he mentioned how loving and patient they were with the dogs. At the previous locations we've visited over the year, we always have great customer service and communication, but this location really had LOVE in their work. read more

PetSmart - Few days after cocos grooming appt - Pet Training Near Me - San Diego, California

PetsMart has always been the best grooming. They train their groomers to a high standard. I go to this one and in Texas. I have spent too much on private groomers and they never take the time and tenderness that PetsMart does. read more

PetSmart - My labradoodle Jake after another fabulous grooming!!! - Pet Training Near Me - San Diego, California

Today we had our third great haircut from the P.B. Petsmart groomers. Gaby and Jessie welcomed us and made a little scared doggie feel at home. Jessie was so compassionate and adept at giving a little guy with a physical/medical challenge a creative and attractive haircut. I couldn't be more grateful--Thank you Gaby and Jessie! read more

Great service for grooming, we added the holiday add on and our pup smelled great. The girls took great care of our first time grooming boy and took what we asked literally which is what we hoped for. Sweet, efficient and had appointments last minute! read more

My petco lets patrons especially ones that shop petco often and are a vital care member use the bathroom when needed. I know there is a problem with homeless but this is not good business to refuse a customer who is obviously going to respect the premises. read more

I took my dog here on 08/29/2021 at 2:30pm told them he didn't like the heat so I asked them not to use any dyers. They said it would take more time which was fine. 5:30 comes around and I'm wondering what is taking so long.... I give them a call and they let me know my dog was picked up 1hour ago by some man. They told me they pulled up the wrong account and my dog had been paid for and taken away... I asked for them to call the man who took my dog and they refused. I will continue posting updated on this negligence. Never ever take your dog here read more

My dog and I love coming to this PetSmart, and we both love love love the grooming salon! Today was our first appointment at the salon. Our stylist Courtney walked up us while we were outside and immediately started to get to know my dog. My dog is an obscure breed (Coton de Tulear) and Courtney was familiar with them. They have a particular kind of hair that is difficult to manage. Courtney knew immediately how to treat it and how to trim it. When I came back a few hours later my dog was beautifully coiffed and so happy. Courtney told me how everything went and I was a happy and satisfied customer. This salon has great hours and is located in a convenient location. I love how I can drop my dog off at the salon and do my pet shopping at the same time. The workers are nice and caring and they absolutely love animals. I don't think I could find a more caring or attentive groomer if I tried. I will definitely come back. read more

PetSmart - Vanilla after her spa day at PB PetSmart. (She wouldn't hold still long enough for me to capture how good she looked.) - Pet Training Near Me - San Diego, California

I've never received such terrible experience at a Petsmart grooming location. I dropped my dog off at 9am. No one asked me about pick-up time or gave me a time estimate. They called me 4.5 hours later. The Store Manager, Chandler, told me that I needed to pick my dog up in the next 30 minutes or else they were going to charge me to take my dog to the bathroom. I told them that I needed a little bit of flexibility because I had meetings. They asked if anyone else could pick my dog up - to which I answered no because I am a single woman, new to San Diego. I told them that they did not need to take my dog to go to the bathroom, but they would not help me at all. I guess it is their store policy to not keep a dog over 5 hours. However, the haircut itself took 4.5 hours. They blamed it on my dog needing "breaks" - my dog is only 6 years old and has never had an issue at any groomers. They even charged me to brush out a matte in his ear - something else that I've never experienced. This location has lost my business. I'd rather drive an extra ten minutes to receive the service that I deserve. Chandler - you made this experience terrible. Your grooming staff deserves better. read more

This review is for grooming. Do I really need to say more here? I brought in a tiny matted polar bear and left with an elated spunky lamb. And this dog is a 16 yr old adoptee just tryin to catch a break. And it was July 4th when they groomed her which frankly seems like a lot to ask to have one animal transformed into another in like two hours on a holiday when everybody would prefer BBQing. So grateful. Great job ladies!!! Ya nailed it! read more

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Grooming review! Long time coming. I've gone to Petsmart for about a year. They really listen to my want and needs for the cut and they do a great job! Isabella did so good highly recommend. They will take the extra 20-30 mins ($$) to dematt and brush as well. I've had groomers in the past who just shave their entire body instead of taking the time to get the matts out. I really appreciate it! read more

PetSmart - Grooming haircut/bath/trim - Pet Training Near Me - San Diego, California

This review is long overdue! I've been taking my miniature schnauzer to this grooming site for the past few years. Courtney B is the best at grooming schnauzers! I've struggled finding a good groomer who can handle my dog and cut his hair correctly to the specific schnauzer cut. I'm very particular about his hair style and Courtney gets it right every single time. If you have a schnauzer, take them to Courtney B! read more

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Absolutely mortified by the haircut they gave my dog. I give them 2 stars because her chin was matted. But I could have done a better job myself at cutting them out and her not looking like a completely different dog! Will never go back here. I would have called me before doing this. At least even her body out a little bit. Do not try to save money by going here. Find a real groomer. read more

PetSmart - Before - Pet Training Near Me - San Diego, California

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Highly recommend Alyssia C. at the salon here! I went in for a nail trim/grinding and she made so many great suggestions and checked to see if my dog needed anything else. Left very happy! read more

Thank you PetSmart team for re-taking the Santa photos when ours were lost. Chris rocked it as Santa, and willing to do it again, really shows how much they care. Thank you. read more

My regular PetSmart is the La Jolla location but I had to come here to get my pup groomed because the La Jolla location did not have any availability. This location is smack dab in the middle of PB and there is plenty of parking right in front of it. The store seems a little smaller than the La Jolla location but the staff here is super friendly. The groomers were really nice as well. They did a great job on my pup. I recommend! read more

This review is mainly for grooming - specifically Nick. We have gone to him for all of Kalliopea's (our doberman pinscher) life. We've since moved to north county and still drive down just for her appointments with Nick. The company is so lucky to have him, he provides a boutique feel with his service for your pet, the quality of work is superb and he's so knowledgeable on products and only when it's needed. He recommended paw balm for Kalliopea's paws not as an up sale but recommended the best ingredients (remembering her allergies) affordable product which I appreciated very much! When I get my hair done I love the experience, the pampering and the conversation I have with my stylist. Kalliopea is beyond excited when she's seeing Nick, I can tell she just loves him almost as much as we do- ESPECIALLY- since he's the only person she allows to cut her nails ! read more

PetSmart - "do you want to see nick?!" She was doing her excitement whine and her little happy dance - nick in grooming is THE BEST! - Pet Training Near Me - San Diego, California

We get all our dog supplies here. The employees are always so friendly and knowledgeable about all products.

Head Petsmart groomer Courtney is amazing! i've take my pup to her several times and she's done a fantastic job every time. My pup can be a little difficult sometimes when it comes to handling her nails and the blow drying but Courtney continues to take great care of her and receive excellent results. I'm very happy with the service and the outcome and will be coming back plenty more times for regular grooming needs! Thank you Courtney you are awesome! read more

I never write reviews but I'm not going to lie, the staff here did an awful job. If you have a sheep dog don't bother with this place you could do better at home using Crayola scissors and a blindfold. And if you call to give them feedback prepare to be gaslit. They won't be apologizing. I tried to give feedback. The groomer was nice but the manager projected blame. Since my feedback was minimized here I am being a Karen. Sorry not sorry. read more

My dog always sits in the crate for hours because other people run behind. If other people are late knowing they have an appointment, petsmart should require them to reschedule given they affect everybody for the rest of the day. why should my daily schedule be affected by someone who runs an hour late who has the first appointment in the morning? I made a morning appointment and I either would've had to let my dog sit in the cage for several extra hours because they decided to take in someone who was an hour late, or reschedule. It's really frustrating that they don't have a better system. This has happened several times before where I go in after two hours and they haven't even got to her yet. I never said anything previously but it's just an increased pattern and it's irritating to continuously have to reschedule. At bare minimum I would have hoped they would have given me a courtesy call any of the times that this has happened, but they haven't. I understand that they take certain dogs first because of priority for maybe a certain status that the owner has with Petsmart, but at the same time my dog doesn't deserve to be punished because there is not an effective system in place. If these elite members are late to bring their dog in then they should go the next morning. From my understanding they have special hours that normal members don't have access to. I assume the Dog was supposed to be at 8 AM and at 9 AM instead. That literally pushes back every single appointment for the day. They need to learn how to say no and turn people like that away after 15 minutes or whatever time they so choose.. I love the Petsmart groomers but the company needs to change their system. It's unfair and causes people to seek services elsewhere. read more

Awesome grooming skills + Amazing team = Best experience ever! Thanks so much to Kelli and her teammates- Omar & Shelby, for making my 12-year old fur baby so handsome! Such a delight to work with versus other groomers... They're detailed, relatively quick and have great energy that puts every pup at ease... They've got a client for life! read more

We went in for a chew toy for our new puppy. The employee asked if we needed help. The store is big and she was awesome. She was able to show us different products and knew the store and we left with cool stuff. Our puppy Max is super happy with his new stuff. read more

PetSmart - Max loves his new toys. - Pet Training Near Me - San Diego, California

Unbelievable customer disrespect at this location! I will never shop at this store again. I came in to return an item and wanted to buy it with a store credit I had, which I thought I had lost. I recently had purchased a bunch of stuff and when I found my store credit a couple of days ago I figured go use it before you lose it again. I had my receipts, my credit card, I was within return policy time frame... not a big deal right? Wrong!!!! When I first got there the cashier was nice young man, but the line started forming and he called someone to help, I went to her and let him take the next guess, that was a good call on his part, except the woman who came to help was not pleased about it, the first thing out of her mouth was not a greeting or anything, it was her expressing her frustration that the cashier had not done the return himself. She said " ugh why didn't he just do it?! It's just a return!" I just looked at her thinking how odd, when the line was long and he was the only cashier open. She then Kept saying how it was weird that I wanted to purchase the item with the store credit after returning it, "no one does that,!" "why didn't you pay with the store credit when you got it?" Well obviously I didn't have it! She even made a comment that my duplicate receipts (they had just printed) were from two different stores... (it was only one item but the young man happened to print the last two) I felt very uncomfortable with her comments she said she was gonna "allow me" to do it, but only this one time... Wtf!? So I finally got fed up with her comments and her tone so I asked for the manager to my surprise, she said she was the manager, I couldn't believe it, she was so unprofessional! The so called "manager" was such a rude condescending racist woman! So I asked her to call her supervisor, a gentleman came right away and she started going on about the return, I told him that was not the reason why I had asked for him, but because of the way she was treating me, but she kept talking over me when I was talking to him, rolling her eyes and even smiling sarcastically! Completely disrespectful.. I told her I was glad she didn't work at a bank, she would probably not allow anyone to do withdrawals as she was acting like it was a thousand dollars and not a $20 item, to what her response was a laugh! Wtf!! So the supervisor said he would make an exception this one time and that yes people don't do this... I don't give a damn what others do, I'm not doing anything illegal or wrong! You don't have to make an exception because there is no rule about it! So I told them to forget it cus I was getting treated as if I was trying to scam them or steal something, I told him I will bring back all the stuff I have bought in the last three months, customers deserve to be treated respectfully! Even if you think something is odd, if it's not illegal then what the heck is it to you? And you never voice your judgmental thoughts to customers! So when I was about to leave she wanted to keep the receipts!! This was a less than $20 item, I could understand if it had been electronics, high price or if I didn't have my receipts, I spent hundreds of dollars at pet stores for the 5 dogs I have, 3 fosters and 2 of my own, besides the stuff I donate to animal shelters regularly, for these people to act this way, it's unbelievable and I'm taking my business elsewhere. I could have returned the item then buy it some other day, but since I was not doing anything wrong I figured let's just say it like it is... I guess since this white woman saw a Hispanic girl dressed casually, prejudice took precedence... but I think she is just a nasty person all around to not see helping the cashier with the line so customers don't have to wait a good call, it's beyond me! I called customer service for petsmart, they could not believe what had happened and assured me that treating customers that way was not aligned with their values. The lady on the phone didn't think it was odd or a big deal to want to use my store credit. Nor is it against any store policy to do so. Odd or not if I wanna use my time to do that, it's perfectly fine. read more

This is a nice, new Petsmart with easy parking. We take our large Goldendoodle here for baths. It's easy to make an online appointment. They typically have same day availability. The staff is very friendly to us and our dog. They are efficient, and he despite his huge size, he's usually done in about two hours. The only critique I have is that our dog is really fluffy. The brushing and fluffing of his coat is inconsistent: sometimes it's perfect, othe times it needed a little more effort. Overall, I recommend Petsmart grooming. It is strong in value, convenience, and service. read more

Came in for Royal canin while shopping around and noticed they had a goodamount on the shelf. It was easy to navigate and clean.cashier working was nice and quick. Thanks for the foods-my dog will be happy read more

Courtney,Andrea,Omar are the BEST at grooming !!!! I brought in my little yorkie terrier to get a haircut and they did an amazing job. My dog won't let anyone easily groom him or touch him but they managed to get the job done. I'm the happiest dog mom. Thank you read more

Small store compared to others but very nice people and are always so sweet when grooming my puppy!

This store is really dark and the girls standing at the register talking didn't seem to notice I'd even come in. Went to look at the fish and they seemed dirty and overcrowded. Not a fan, I'll shop at the Petco across the street. read more

I was looking for fish, but they were in very poor condition here. The bettas were in filthy water and some of them were dead or dying. Very nasty conditions here. read more

Since my last review I've really enjoyed it here. My girlfriend and I bought our 2 cats there and we visit probably twice a week sometimes. Sometimes I bring my dog and everyone is very friendly. I don't usually wait long at all, and frankly this is my favorite store now. read more

Grooming hours apparently close right at 6pm on Tuesdays. I stood in the grooming area waiting for someone, then walked out to ask the cashier as one of the groomers was coming towards the front. I just needed to get my dogs glands expressed and was told everything had been closed up for the day. It was my first experience with the store, I might try the store again at a later time. read more

I'm disappointed in the lack of friendliness and service at this store. The clerks are more often not at the check-out counter. This morning, for the second time, I suggested to the clerk that the heavy litter containers be placed at a level I can reach. She said she was just following corporate guidelines. I said I knew she was just doing her job and suggested she pass on my concern. She said she would but in a very unfriendly way, like she couldn't care less. I am a polite person and give PetSmart a lot of business, but am considering going elsewhere. read more