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    PetSuites Lewisville

    2.7 (11 reviews)
    Closed 6:30 am - 7:00 pm

    Services - PetSuites Lewisville

    Pet boarding

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    11 months ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

    This is basically a business for dogs. They do not service or board cats. Just sharing to save others time.

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    4 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    Ask the Community - PetSuites Lewisville

    Dog's Day Out - Fresh from the Groomer - lamb cut

    Dog's Day Out

    (57 reviews)

    Dog's Day Out in Lewisville has been my place for years. I trust no one else with my Yorkie's…read moregrooming and boarding. Huge shoutout to Chad who is always a delight to deal with and has all the answers! Can't say enough about him! And Amy, well... she is a true dog whisperer. My Yorkie is very particular about his haircut, and once he bonded with her, that was it. He always comes out fluffy, happy, and looking perfect. I've also boarded him here and have always felt completely at ease. The care is consistent, the team is experienced, and you can tell they genuinely love the dogs. If you're a dog parent who wants reliability, trust, and real heart, this place is it. Loyal customer for life!

    Do not bring your dog here to get groomed. We have had two awful experiences here with their only…read moregroomer, Amy. I'm not gonna lie, she does a great haircut, but Amy is not a people person or a dog person and that's not someone you want to be your groomer! The first time I brought my dog in for her first haircut, Amy was very rude to me and didn't even say hello to my dog-she just took the leash and walked away with her. I thought it was very strange but didn't know since this was my first time bringing a dog to the groomers. I like to give the benefit of the doubt and thought maybe Amy was having a bad day and that's understandable. Then this most recent second time, I had my husband bring our dog and he had the same experience that Amy was very rude and didn't even greet our dog, give her a pet, or anything. When he was trying to give her instruction on the haircut we wanted, she responded with no expression "put her up there on the table". That was it and he left. After pick up, they recommend (for the second time) that I sedate my 10 month old puppy in order to give her a haircut. I recommend, instead, that Amy put a smile on it and at least pretend to like dogs so that my dog can feel more comfortable. She does not need to be sedated- She's a 20 pound sweet puppy at the groomers for the second time and doesn't know this lady that is not trying to build any sort of relationship of comfort with her. I shared my thoughts with the owner Susie who said they are well aware that Amy is not a friendly person, but that she gives a good haircut and is going to be there for the next 14 years. I said good luck with that and that we will be moving on from them as our groomer. If it's important to you to have your dog comfortable at the groomer, have a nice person grooming your dog who actually likes dogs, etc., do not use this place.

    Wag Hotels - Dallas/Fort Worth - Built with safety, comfort, and cleanliness in mind, our state-of-the-art facilities will keep your dog stress-free while you're away.

    Wag Hotels - Dallas/Fort Worth

    (49 reviews)

    We have taken our pups to the Wag Hotel DFW for many years. All of our dogs have done very well…read morethere. The staff is very caring and we always feel very comfortable that our kiddos are safe and well taken care of. The 24/7 availability is a huge plus. There are no negative things about Wag Hotel DFW. Live Laugh Love Hug Your Dog

    I stopped by on Saturday, April 25th to tour this facility, as I need boarding for my dog for about…read moretwo weeks while I'm traveling for work and then heading to Europe. I had read great things online and came in genuinely hopeful. That quickly changed. When I arrived with my dog, Buddy, and asked for a tour, the receptionist initially told me I couldn't bring him inside because they didn't have his vaccination records. I explained that I had already created a profile and uploaded everything. She paused, said "Oh," and then changed the reason--now stating I couldn't bring him in because it might "wind up the other dogs." At that point, I didn't argue and put him back in the car with the A/C running, but it was disappointing. A tour should absolutely include seeing how your dog reacts to the environment. Inside, the facility felt dark and quiet, with most of the lights off. Aside from the receptionist, I only saw a cleaning staff member. The tour itself was underwhelming at best. There was no effort to engage--no questions about my dog, no interest in my needs, no explanation of their services or daily routines. It felt more like an obligation than a business that wanted my trust. She showed me the "Ultra Suite," which includes a queen bed, webcam, and TV. Unfortunately, the room looked unkempt--the bed was unmade, the blanket was messy, and it appeared it hadn't been cleaned since the last dog. For $155/night, that's unacceptable. She did apologize, but it didn't inspire confidence. Next was the "Deluxe Suite," which was significantly smaller with a basic dog mattress on the floor. It felt more like a kennel than a "suite." There was only one dog there during my visit, yet the odor in the facility was overwhelming. I couldn't wait to leave. After showing me a few rooms, the tour simply ended--no discussion of availability, no overview of care, no attempt to answer questions or build trust. It was awkward and, frankly, disappointing. I'm very glad I chose to visit in person instead of booking based on the website alone. There is no scenario where I would feel comfortable leaving my dog here.

    Boarding Boutique Carrollton

    Boarding Boutique Carrollton

    (1 review)

    July 2023: 5: I have used this business on several occasions for my feathered child. It has…read morechanged owners/management/location from several years ago to now. The staff seems to be interested in the nonhuman clients. Dec 2018: 4: I have used this Carrollton location on a few additional instances since I last posted a review. The follow up visits warrant an update for this location. The personnel here are stepping up their ability to show better effort to care for my feathered child. I used this place to board my first hatched feathered child and was allowed to use a small cat cage at a reasonable cost for nine days while we were at an overseas destination. Check-in/out was easy. I provided an eating list and food and the medical records for Alex. Weekend staff wasn't really doing anything to care for my pet as all the lights were off at 12:30 in the afternoon in a room with no windows. There is a connection to a Facebook Page that gives visual updates, but dogs and cats were featured in updates more often than other pets. I received two updates over nine to ten days that showed a photo or two. I did want the caregiver to at least indicate that Alex was eating regularly, any behavior observed, or just sleeping a lot. I wasn't impressed, but had no choice but to leave her here.

    From the owner: The lobby is closed all major holidays! Please make a reservation for before to drop off and pick…read moreup after! We are busy with our doggy guests during these busy holidays . We accept all breeds and we evaluate everyone to make sure they are with a proper group or walking solo. Our playrooms offer windows for extra entertainment and yards to run around in. All that playing may make your pets dirty, so we offer baths to have a clean departure!

    Pet Paradise Las Colinas

    Pet Paradise Las Colinas

    (126 reviews)

    Tried to cancel a resevation ten minutes after making it and they would not refund the deposit. I…read moreliterally called within minutes of booking the stay as we had things change and they would not refund the 100 dollars. I guess 100 dollars is more important then gettinng a new customer.

    I would NOT drop my dogs at Pet Paradise in Las Colinas. I…read morearrived to pick up my two puppies, as scheduled at 0700, on Friday, June 27th. The staff had been locked outside since 0530 and was standing there like idiots - only one young woman out of SIX seemed concerned that the dogs were locked inside alone. They reported they had called their manager repeatedly and knocked on her door - no response. At 0800, I finally called the Irving Fire Department to rescue my dogs and all the other animals in the building. They arrived with two trucks, a chief and two police cars. The firemen had to threaten to break down the door of the manager apartment to get her to open the door. There were 11 other customers who were equally as pissed off - several stormed off and I was shocked at the few that stayed and left their dogs knowing the situation. All the dogs had been unattended for more than 12 hours. My dogs were not bathed as scheduled. They reeked of urine and stool and were full of anxiety. The policy of the animals being unattended at night is unsafe and not what I am paying for. The manager not showing up to work amplified an already dangerous situation. I was told by the young woman that checked me out I would be contacted about a refund as she felt I deserved this. I have heard from no one at PP.

    Annies Pet Sitting

    Annies Pet Sitting

    (3 reviews)

    I have an older cat that has always eaten dry cat food, so I had little need for a pet sitter…read more However, a few weeks before we were supposed to go on vacation, my cat quit eating. The vet told me it would be too stressful for him to be boarded while we were gone, so I read online reviews and called Ann. I honestly was blown away. Ann was extremely knowledgeable, and also just incredibly kind and loving toward my cat. She went out of her way to take care of him while we were gone. She brought over feeding syringes and gave him Pepcid to help his stomach, as he was unable to eat without throwing up. She honestly got more food down him than I had been able to. She also recommended a brand of food that he will finally eat on his own, and had great advice for me on how to get him to start eating again (we had the vet pull a few teeth). Every day when we were gone she kept me updated by sending emails and pictures of him. I honestly don't know what we would have done without her. I will for sure be using Ann in the future, and cannot recommend her enough.

    We have been clients of Annie's for over 7 years. She and her staff go above and beyond in the…read morecare of our fur babies. She helped us care for our dachshund when he had back surgery and was a trusted advisor when our 14 year old Golden Retriever went to the Rainbow Bridge. She has been a lifesaver when we've had to go out of town with little notice. She is always helpful and friendly even when we have complicated requests for care. Whether it's an aging pet, or a new rescue, Annie offers compassionate care and great pet advice. I highly recommend her!

    PetSuites Lewisville - petboarding - Updated May 2026

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