Tony, Justin and Andrew, were knowledgeable , courteous and professional I cannot recommend Pettey's Auto Services enough! I brought my Mercedes SLK350 in for a transmission oil and filter change. The staff was professional and kept me updated with clear, detailed explanations throughout the process. Not only did they complete the work faster than expected, the cost was very fair and far less than the dealership quoted me. It's hard to find an honest mechanic, but this team is top-notch. I will be bringing all my vehicles here from now on. read more

Hands down Pettey's Auto Service is one of the Best, honest and reliable mechanics in Rancho Bernardo!

They've taken care of multiple family cars and we've recommended them for many years to our friends. They always do excellent work with oem parts quickly. You never want to have car problems but when you know you can trust the mechanic shop to get you back on the road it does take some of the stress away. This shop is always informative, communicates every step of the way and is always friendly. Highly recommend this shop. Plus there is an Avis walking distance for any repairs that are going to take a few days. read more

Amazing. Second service at this auto shop and excellent, fair, and professional customer service. Value without a question of the quality you'll receive. Recommended to my friends and family if you want great service from a family owned business that values great customer service and mechanical work without dealership prices. I was raised with mechanics who worked on cars both professionally and at home who all are retired now and have all praised the work and price of Petty's Auto Service!!! read more

Look, I don't post a lot and the main reason is like 99.9% of you. When we're happy, you second guess things like a awesome review but after taking my cars over the years I promised myself I'd get this review done! Petty's Auto: 5 star service from the minute you step foot in till the minute you leave! I only deal with one mechanic there, his name is Justin, he rally crosses, auto crosses and does all kinds of neat stuff! Bottom line, If you're looking for a HONEST, mechanic look for farther! This place is the spot, just tell Justin 'nasa' sent you haha (inside joke) In all seriousness these people have saved my life multiplied times when bolts decided to back out. read more

My car had engine lights on and other sensors lit up. Petteys we're able to address the issues where no more lights on. I feel they know what their doing snd upfront with your car. read more

Andrew is the best. You don't have to be afraid that these mechanics will take advantage of you because this is a good man. I brought my truck in, he got me right in and I felt like I was part of the family. Thanks for the GREAT service Andrew. read more

I took my car for a coolent leak for which they installed new hoses and upon picking up my car , I barely made it on the on ramp that my check engine light came on. I took the car back to them and Andrew retrieved the code and told me cylinder # 1 is misfiring and just to do further tests , he wanted $290 since access to coils and spark plugs was restricted , to which I made the mistake of agreeing. Everything went terribly downhill from there. He end up misdiagnosing that injector on cylinder # 1 is bad . He wanted $800 to replace it without any guarantee that it will fix the problem. I decided that I wanted to get my car to somewhere else , so I paid up what owed and when I started my car , engine was totally busted and car was in undriveable state. When I told Andrew about what happened to my working car with just some misfire issue , to which he said cylinder 1 is dead now . I took my car to a different mechanic who within few minutes found that the entire right side cylinder bay was dead and it was just due to a diconnected cable that provides signals to injectors. Even the bolts to the manifold were loose. We connected the cable and engine came back to life and was working perfectly fine. I told him about the intermittent misfire and he reproduced misfire on drive test and was able to diagnose the issue to a bad coil. He replaced the coil and my car runs awsome now. These guys were totally scaming me to cough up $800 for something I did not even need and purposely jacked the engine to make me think that the cylinders are dead . I have never come across such dishonest kind before. STAY AWAY !! read more

I have gone to Pettey's Auto Service twice and both times I have received great service at a great price. This is a great mechanic shop to go to for scheduled car maintenance as well as repairs. I have recommended Pettey's to family as well as coworkers. read more

Pettey's has serviced both of my cars now. I have always felt that I was treated with respect and received honest information. They also seem to know what manufacturers recommend for cars unlike most of the other repair shops around Rancho Bernardo. Fair prices, prompt service and honesty. What more could I ask for? read more

I'll be honest I wanted to like the place, but the price for the service wasn't worth it. I really feel I got taken with their labor cost as the part was fairly cheap. I called around after having it done and many places like the Shell Auto repair down the road stated a price nearly in half for parts and labor. I gave 2 stars since they were able to fix it same day unlike a few other places that told me 3 days which was rather unreal. They called back quickly but I thought they could have spent a little more time explaining what exactly was the problem. They also gave me a list of other things that needed to be done but never wrote them down on their notes which made me question it. I'll update to 3 stars if my normal tech states what they said needs to be done. I'd honestly search elsewhere. I wouldn't say any shop in particular but I just would avoid Ibera Place auto shops and wouldn't be surprised if they all collaborated to keep costs high there. That's just my two cents. read more

I went to Pettey's Auto Service today and got my oiled changed on my 2005 Tundra. They did a great job and were able to change my oil even though I didn't have an appointment. I went to Rubio's for lunch and when I came back it was done! I know that going to a legit mechanic can be expensive for a simple oil change, but Andrew gave me a great price! It's pretty much the same as what those EZ Lube (ripoff) guys charge and with Pettey's Auto you don't have to worry about them destroying your car. I'll definitely be coming back and I would recommend that you go here for all your car/truck needs!! read more

Andrew was a really nice guy. He kept in touch with me. He would even reply to my texts. He did the job he said he'd do for the price he said he'd do it for, in the time he said he'd do it. So for that. 5 stars. Good honest shop here. read more

Great shop with great people! I took my car here yesterday and was worried d that I maybe had a big problem on my hands. My dad recommended the shop to me so I knew I was in good hands. I dropped my car off at 8:30 AM and had it back before 5! They told me what was wrong with it and checked with me before adding a part on. Honest, fast, and they give it to you straight. And great prices! If you need a mechanic, go see these guys read more

I was referred to Pettey's by a friend and I'm really glad. I brought my truck in with a dead battery, coolant leak, and a belt that needed to be changed badly. On top of that, I was going to be out of town for the entire week with hardly any cell reception. Andrew kept me up to date almost every day and my car was done within a couple days. I was expecting a huge bill but what I got was something WAY below what I expected. They saved me a ton of money by being able to fix my coolant leak with clamps. They swapped my battery and the belt with ease and the work Justin (the mechanic) did seems solid (so far). They finished my car so quick that I still had nearly a week left on my trip. Because I had so much time, they allowed me to keep my car in their parking lot until I was ready to pick it up. Needless to say, I didn't feel like I was being taken advantage by these guys. They didn't try to sell me air filters or any kind of extra services. I'll be coming here from now on. read more

8 months ago they changed 4 small led bulbs of my car. 2 plate bulbs and 2 marker bulbs. 3 of 4 bulbs are dead now. They not even last for a year. I regret so much trusting Justin and letting him sell me crappy chinese bulbs. I will never make business with this shop again read more

These guys saw my wife coming. $116 to weld a muffler on, $89 to top off oil and power steering, and $89 for diagnostic for fixing a NAV that they couldn't fix... Crooks! Avoid at all cost!!! read more

I first came here when my Accord needed a new timing belt and some other minor repairs. They gave me the best price over the various auto shop and dealership quotes by far. A few months later, after my Accord ended up totaled (just my luck) I purchased another car and took it here to get it inspected the next day. The car had major issues with the alignment and emissions converter; repairs that would've cost a few thousand to make. Thanks to their findings I was able to return the car that day and avoided a very costly mistake. I highly recommend Pettey's Auto Service to anyone, even if you live half an hour away like I do. read more

I've been taking my vehicles to Pettey's Auto Service for about 15 years now and have had nothing but 5-star service. Their work is nothing but top tier. Andrew and the techs Chuck & Justin are awesome, friendly and clearly experts. They're thorough and passionate about resolving car issues in a timely manner and in the most cost-effective way. Some car problems are hard to pinpoint, but they are tenacious and always go the extra mile to uncover the source without overcharging. Use their services with confidence and peace of mind. read more

Love this place! Have been a customer for years! Yesterday I brought in my Honda odyssey after the dealer told me I needed over $1000 worth of work ( it was in for a recall) Andrew let me know that I actually didn't need what they said and fixed it for just over $450! Also when I picked it up they even washed it for me! So very happy! They are reliable and honest! read more

Dropped my car off for a quick fix - my coils needed to be replaced. Very thorough. The inspection fee was a lot more than what I was expecting but it was convenient at the time and they did the job. read more

I could not ask for better service. Andrew and his team were friendly, knowledgable, and quick to action. On a separate issue, he referred me to a specialist that handled a very unique issue with my car. Boy, did I appreciate that type of care and honesty. read more

Honest, friendly. I trust him with my car. I recommend him highly. Fair pricing, fast service. I feel like family

My husband and I have taken our cars to Pettey's Auto for years. Andrew is a great guy--so knowledgeable, caring and honest! the Shop does great work. I highly recommend Pettey's Auto. read more

Owner is a nice guy. Took the car in, he did work on it but wasn't able to fix the problem.

I have taken my car to Pettey's Auto Service since I met Andrew Pettey over a year ago. He consistently does great work at a low price. Once my car battery kept dying, even after I replaced it, so I knew that there was something else going on. I brought my car in and Andrew made a few tweaks to something under the hood (sorry, I do not speak car), and the problem was solved in under a half an hour. He didn't even charge me! I haven't had a problem with my battery since. I would highly recommend Pettey's Auto Service for any of your vehicle needs. read more

Pettey's Auto Service has become my auto mechanic of choice. Andrew is honest, fair, knowledgeable and his team does excellent work.

I have been using these guys for the last 8 years. They turn things around very quickly, and their work is always top notch. Several times when I have called in to make an appointment, they have suggested a way for me to fix it that worked out great. They could have let me bring the car in and charged me for the service. Very honest, good people. read more

I got tired of the high charges I was seeing when I took my car to the dealership. Then I found this place. I am amazed each time I bring my car in at the quality of work they do and how low the cost is compared to other places. A fun excitement to do is take your car to the dealership and see what they tell you that you need fixed, then take that quote and your car over to Pettey's and they will tell you how much of that list you actually need done and you will find yourself saving hundreds of dollars to keep your car running smoothly. This is the only place I take both my cars. When you get there ask for Andrew. read more

I highly recommend Pettey's Auto Service in Rancho Bernardo. Andrew is honest and knowledgeable and truly cares about doing right by his clients. I have brought my car over many times just to get insight before I took it to the dealer to do warranty work. He has made me an informed car owner and all the folks I have referred to him constantly get back to me with rave reviews. Do yourself a favor an see Andrew for car repair needs or questions. read more

Cheapest synthetic oil change in town! Called 4 places, they were significantly cheaper than the rest, they did not try to upsell me or overcharge me for unnecessary work. read more

I have taken my car to Andrew's shop for the past two years. The service is excellent-andrew and his team do a detailed job and are very honest. They helped me prioritize what really needed to be worked on once my tax return came in- i had a limited budget. Estimates are pretty accurate and communication is top notch. Excellent costumer service and friendly staff. I would highly recommend this shop to anyone. read more

Customer service and their honest opinions on your maintenance needs is why I'll be back again and again!

I take care of my cars. I was taking my Altima and Camry Hybrid to the dealers. I drive a lot and it was killing me. I found out about Pettey's Auto from some friends. What a change! And I'm not talking Spare Change! Andrew gives me great service, he gives me the straight scoop. For example; I purchased a set of tires from a local tire shop, NOT Pettey's the manager called me over to show me why I needed new struts, they had some oil residue on the shock. That was going to be $1400. I told the manager I would "get back to them". I spoke to Andrew Pettey, he said when you're due for the next service we'll check it out. He did and I saved $1400!! I didn't need struts. This is a family run shop Andrew and Karen are great, I guess that's why they've been in business 30 something years. read more

Yet another scam artists' location at Iberia Place. They know how to rip you off when you own a BMW. At the same time they have no shame admitting their incompetence. There is no lower mark than a single star. This place does not deserve any star. I had a simple repair of window regulator and a coolant warning light check. The "estimate" came with a call for ~ $250, which I thought was reasonable, so I agreed. Well, it was for just opening the hood as later the wise guy told me. The total was close to $500. The result: 1) replaced window regulator (no brainier because I asked for it up-front) - part cost $81, 2) "check" of the cooling pipes for leak. Nothing was determined, the light is still on. No kidding - the guy had guts to admit they checked what they could but cannot guarantee there was no "hidden" leak. I spent close to $500. Stay away from these people. read more

J.D. fron San Francisco does not know what the hell he's talking about as i have known the Pettey's for more years than i can remember and they would never scam you or overcharge for anything. They do great work and stand behind what they do. I take my car to them every time i am in the San Diego area whenever there's a problem read more

This repair shop went above and beyond to help get my son's F150 road-worthy. There were some issues with it that needed some real problem solving. They went out of their way to make sure we were taken care of--and all this over the holidays as well. A big thank you to Pettey's Auto! read more

I'm a high mileage driver. I keep my cars until they reach around 250K miles. To do this, I must have a good mechanic I can trust, who can assess what a car needs and when, to make it economically feasible. Petty's auto service is that service for me. I feel I can send anyone to Petty's and know they will receive nothing less than honest good service. I don't write reviews, but when you find a good mechanic its worth talking about. read more

My husband and I have been doing business with this company for 3 years. They are honest about what your car really needs. I'm trying to keep my 2001 RAV4 alive (I love it), and I couldn't do it without Andrew and his crew. A+ read more

These guys are scam artists. They made a few minor repairs to my car and charged an OUTRAGES amount for labor. Then when I asked for an hourly breakdown of their labor costs they told me that "they don't charge by the hour, they charge by the job". I only brought it to them because they were close when my car started acting up, and after talking to friends with knowledge of the repairs that they made I wish I had paid to have it towed somewhere else. AVOID this place, they will rip you off. read more