I've had a very disappointing experience with Northwind Animal Hospital, especially because I have…read morebrought both of my Golden Retrievers there since they were puppies and had generally positive experiences in the past. One of my dogs is now five and has severe anxiety. This became much more noticeable after he was neutered. We have been trying medication, but it does not seem to be working, and his anxiety has continued to get worse. He shakes when I leave, breaks pieces off my door if he is outside for even a few minutes, and will barely leave the house or get in the car. When I called and explained how serious this had become, I was told to bring him in for his annual visit. Over the next couple of weeks, he seemed to get worse by the day. I responded to their text message because I was frustrated and concerned. I understand my message likely came across as frustrated, because I was. I was trying to get help for my dog. What made the situation more upsetting was what happened after that. After I sent the text, I saw Brittany McMahon's name appear as having viewed my Facebook story. Brittany is the assistant manager, and she was also the person I ended up speaking with by phone. During that call, she told me the team had reviewed my text message, so there had clearly been dialogue among the team about my complaint. I am not claiming to know exactly what was said, but as a customer, that sequence did not feel neutral or professional. I sent a frustrated message because I was trying to get help for my dog. I was then told the team had reviewed that message, and I also knew that the same manager involved had looked at my personal social media. Readers can draw their own conclusions about how that feels from the customer side, and what a customer might reasonably wonder about the dialogue happening around a complaint in that situation. The call did not feel helpful or compassionate. It felt like I was being judged for being upset, rather than supported through a difficult situation with a dog who has significant anxiety. Instead of feeling like the practice was trying to help me figure out next steps, I was told they could send me my dogs' records. I understand the practice may be going through a leadership change, and maybe that has contributed to the experience. But as a long-time client with two dogs in their care, I expected more support, follow-through, and professionalism. If you are taking your pet there for routine annual visits, your experience may be fine. But if your pet has special needs, behavioral concerns, or a more complex situation, I would be cautious about relying on this practice for support.

We had our first vet appointment at Northwind Animal Hospital this week and so far we are really…read morepleased! We got checked in really quickly and the clinic looks nice. Laura Jean was the vet assistant and she was so great with our cat. She really loved on him and he wasn't afraid of her at all. I hope she doesn't mind that I took a photo - it was just such a cute moment when she held him. Dr. Lentz was a really nice and knowledgeable vet and took time to answer our questions. She trimmed our cats nails with ease. The whole appointment was quick but we got everything we needed. We found out our cat has worms and they were prompt in calling us and getting us the medication. We're still waiting to hear about the blood work but so far so good with this office.

I used Home with Dignity for my 2 cats who passed in March and May of 2023. They were sisters of 18…read moreyears. Home with Dignity was so kind and compassionate. The vet who came out helped me through a very difficult time. He let me take all the time I needed to be with my sweet cats. I would highly recommend them.

Dr. Zakai is extremely kind and thorough. We called Home with Dignity because our 21 yr old cat had…read moredropped weight very quickly, and showed other symptoms that alarmed us. We were concerned that she was suffering and convinced ourselves that a trip to the vet would end up with euthanasia. For this reason, we decided a home passing was best. Dr. Zakai evaluated our darling Bonnie and determined she still had quality of life. The weight lifted off our shoulders and we immediately made an appointment with our local vet. I am extremely grateful to Home with Dignity and Dr. Zakai. He was so kind and caring, answered all of our questions and put our minds at ease. Our girl is 21 years old, and her time will eventually come. When that time is upon us, we will definitely call Home with Dignity. The compassion shown to us today was beyond anything we could have imagined.

I highly recommend BluePearl Hospice. We had a really wonderful experience with Dr. Jennifer…read morePhillips, who is incredibly professional, compassionate, and knowledgeable. Dr. Phillips provided hospice care for our cat, Sher, during the last months of his life as he battled cancer and, as a result of her excellent and thorough care, we had a few extra good months before we had to say our final goodbyes. When the time came to say goodbye to our fur-baby, we also greatly appreciated how patient and gentle Dr. Phillips was with him and us. You can tell that she genuinely cares. She made what was a very difficult day a lot better by being so understanding and supportive. Dr. Phillips even sent a handwritten card to us afterwards, which was so thoughtful and kind. We are so thankful to Dr. Phillips for everything she did for Sher, she is truly one of the best vets we have ever met!

Jennifer Phillips, DVM, a member of the Blue Pearl Pet Hospice Team recently handled a home…read moreeuthanasia for my family and our 11 y.o. German Shepherd. Caring, compassionate and superbly capable would be understatements for the manner in which she conducted the experience. Sadly and gratifyingly, she helped us to get Dexter to that better place he needed to go. Dexter was a strong, trusting and stoic friend who deserved the dignifying sendoff Jennifer helped to provide. I can't sing her/their praises loudly enough. Alan R. Baker, MD

I started using BetterVet Baltimore two months ago. I am disabled, and I felt bad because I cannot…read moredrive, so every time my dog needs to go to the vet for some thing, my husband hast to take off from work so he can take her. I found this to be a much better option! My dog feels much more comfortable because she is at home, and Dr. Anna, Kate and her vet tech, Javier, are both amazing. As I mentioned, I am disabled. I am visually impaired, so Dr. Anna, Kate and her vet tech took extra time to explain what they were doing in case I wasn't able to tell. They took extra time to tell me all of my different options to help my dog, who suffers from chronic allergies, and itches all the time. The cost of a checkup and the medication's are comparable to those of my local vet. The only additional charge is the travel fee. However, for me, it is definitely worth it because of the convenience. However, they also offer a program you can sign up for that helps to cover this cost. Dr. Anna Kate was kind enough to tell me a little about it during their visit today and I plan on looking into it. Dr. Anna, Kate, and Javier are both incredibly kind and compassionate and very professional. They answered all of my questions, and never once made me feel like they were rushing. They took their time with my dog, and we're very loving with her. I highly recommend this mobile vet service. You will not find two more compassionate and amazing people than Dr. Anna Kate and Javier! (I tried to take a selfie with them, but did not realize my phone was on portrait mode. So they appear kind of blurry. Blind girl problems!)

Vets are friendly and it's very convenient. We have 3 dogs so getting them to a vet appointment is…read moredifficult.

I can't recommend Dr. Beth enough. I found her in one of the hardest moments of my life, when I…read moreneeded help guiding my sweet dog, Peanut, across the rainbow bridge. Even though she didn't know me, she took time out of her day off to come help us, and I will never forget that kindness. She treated Peanut with such gentleness, dignity, and love--as if she were her own. The care and compassion she showed brought me a sense of peace in an incredibly painful moment. I truly feel like the universe placed Dr. Beth in our path to remind me that every life deserves a gentle, dignified goodbye. Even in my moments of guilt--wondering what more I could have done--I'm reminded that what I gave Peanut was love, compassion, and tenderness, and that matters deeply. That kind of care can exist even in the darkest moments. - this thought process is supported by the resources Dr. Beth left me! She provides a booklet on dog grief, and talked through so many things with us. Peanut isn't gone--she's still with me, and her life mattered so much. I believe she brought Dr. Beth into my life to show me a deeper kind of kindness--one I want to carry forward. This experience reminded me that we can choose compassion and dignity, even when it's inconvenient, and that those choices can profoundly impact others. Dr. Beth showed me that in the most selfless way. Dr. Beth isn't just providing a service--she's giving families comfort, calm, and a truly beautiful goodbye. I'm so grateful we found her, and I will always carry this experience with me. Dr. Beth is my hero I can't recommend Dr. Beth enough. I found her in one of the hardest moments of my life, when I needed help guiding my sweet dog, Peanut, across the rainbow bridge. Even though she didn't know me, she took time out of her day off to come help us, and I will never forget that kindness. She treated Peanut with such gentleness, dignity, and love--as if she were her own. The care and compassion she showed brought me a sense of peace in an incredibly painful moment. I truly feel like the universe placed Dr. Beth in our path to remind me that every life deserves a gentle, dignified goodbye. Even in my moments of guilt--wondering what more I could have done--I'm reminded that what I gave Peanut was love, compassion, and tenderness, and that matters deeply. That kind of care can exist even in the darkest moments. - this thought process is supported by the resources Dr. Beth left me! She provides a booklet on dog grief, and talked through so many things with us. Peanut isn't gone--she's still with me, and her life mattered so much. I believe she brought Dr. Beth into my life to show me a deeper kind of kindness--one I want to carry forward. This experience reminded me that we can choose compassion and dignity, even when it's inconvenient, and that those choices can profoundly impact others. Dr. Beth showed me that in the most selfless way. Dr. Beth isn't just providing a service--she's giving families comfort, calm, and a truly beautiful goodbye. I'm so grateful we found her, and I will always carry this experience with me. Dr. Beth is my hero I have attached some pictures of my dog peanut for some giggles and along with the memorial items I choose. Her ashes are under the box lid.

We were referred to Dr. Beth by South Paws Animal Hospital, after it became clear that there was…read morelittle left that we could do for our little kitty. She had either large cell lymphoma or carcinoma (was inconclusive) but either way it was really bad at the end. Dr. Beth has the knowledge to help you understand what is happening, the compassion to guide you through it, and the kindness to come out to our place at some inconvenience to herself (last minute, outside regular hours, etc). I loved that she gave us special family time with our girl as we went through the steps of the at home euthanasia. I loved that she said some words of gratitude for her as she passed, almost like a mini memorial service. It was painful, it is painful, but I don't think I could have asked for a better person to lead us through an extremely difficult decision. I see sad photos of animals here. I choose to remember my kitty when she was at her happiest, and that's the photo I'm sharing here.

I cannot recommend this service enough. From the time I made the difficult decision and made an…read moreappointment until the day their amazing vet arrived, I knew I had made the right choice. As heartbreaking as this was, I experienced a level of compassion that was just amazing. I received a call the day before to make sure I didn't have any questions and Dr Mike showed up right on time. There was no rush and he allowed plenty of time to talk about my beautiful boy and shared such kind words. When the time comes for you to make this hard choice, this is the place to contact.

I reached out to Peaceful Pet Passage last week when my 12 year old lab rapidly declined. They were…read morekind and compassionate and I was able to schedule a time for Dr. Mary to come out and help him pass peacefully. The logistics were a bit odd because I live out of state (but was coming back to ensure I was there) and we were having him euthanized at my parents' home. Dr. Mary came out, explained the process, was patient and gave me all the time I needed. It was far more peaceful than I expected, and both she and the gentleman who did the transport were immensely kind and gentle with my sweet boy. I have nothing but great things to say about the service and compassion given by Peaceful Pet Passage. I feel lucky to have found folks who helped me give Brody this last kindness.

Dr. Landis came out to our home to put our dogs down. Knowing that they were able to pass in the…read morecomfort of their home and not having to deal with the stress of driving to the vet was amazing. Upon arrival , she walked us through the process and told us what to expect. It was the best decision we made! Highly recommend Dr. Landis.

From the owner: Specializing in Hospice, Palliative, and End of Life Care for companion animals.read more

Today, my best feline friend, Khloe, had her first chance to meet Dr. Nickens…read more Khloe much prefers a mobile vet to having to get in a lousy cat carrier and go to an animal hospital. Khloe will soon celebrate her 15th birthday and is set in her ways. She's really not "into" hanging out with a veterinarian, but that's life. She made a lot of noise to let me (and Dr. Nickens) know that this exam was not on her schedule. But Dr. Nickens was very patient with Khloe, calmed her down (even long enough to take a blood sample). Dr. Nickens was great, and her fees are extremely reasonable. I highly recommend her.

Dr. Nickens was great to work with given the circumstances. She was very compassionate, kind, and…read morecaring and went out of her way to ensure we understood the process. I'm grateful to her ensuring my dog, Blu, was as comfortable as she could be in her journey to the Rainbow Bridge. I highly recommend this local vet for at-home euthanasia.

I've been taking my dogs there for 15 years. I call Dr Jendrick my counselor because he doesn't…read morejust fix the problem. He resets my anxiety about having a sick pup. I trust him implicitly because he has never steered me wrong.

Been going to Carney Animal Hospital for over 18 years with multiple cats. Dr Jendarek and his…read morestaff are amazing. have received top notch quality care for all of our cats over the years and would highly recommend them to anyone with any kind of pet.