Dr j saved my one furbabies life and ill forever feel indebted to them…read moreI ended changing my whole focus of careers to give back as much as they have

They were the only vet in the area to give me an appt quickly when my cat was ill. Most said not…read moretaking new patients. Dr J is wonderful. Caring. My 11 year old boxer had 2 surgeries and we were treated wonderful. Can't say enough good about them.

If I could give a negative star, I would. This dr refuses to let people go into the room with their…read moreanimals I know of more than one animal that came out injured and required emergency vet care due to trauma inflicted while behind closed doors. Please safe yourself the heartache and go elsewhere

Hits dogs since they don't know how to handle them. Then causes owners to pay emergency vet bills…read moresince they want to cause injuries. They didn't allow owners in the back when they did the exam. Do better!

Since our sweet Bailey and Jameson passed in June, 2024 and September, 2024 we haven't needed…read moreveterinary care. That being said, our sweet boys were patients of Dr. Maura St. John for their entire lives (14+ years). She and the other vets we saw at Murrysville Veterinary Associates, when she was not in the office, provided excellent care for our dear boys. We highly recommend this very caring practice for your pets.

Over $1000 for a dog's teeth cleaning with no extractions is wayyyyy over the top…read more And $60 for a urine sample not any better. Unless you're filthy rich just go elsewhere.

What a great compassionate and caring group of individuals. We have three Cocker Spaniels and all…read moreof them are treated by this great staff. Yesterday we had to have Charlie our 12 year old cocker put to sleep. These folks are great and help you through a very difficult situation. This business seems to truly care about your pets. They have a customer for life Steve R

They sent Kiwi to a landfill…read more In July 2022, I made two payments to River Valley Veterinary Hospital. The first payment was for the euthanization of Kiwi Rose, and the second was for Kiwi to have a pawprint impression made, be cremated, and for her cremains to be returned to us. The cremation was to be performed by Patrick Vereb, owner of Eternity Pet Memorial, as recommended and arranged by River Valley Veterinary Hospital. Vereb sent Kiwi to a land fill, and we received unknown ashes in a ziplock bag from River Valley Veterinary Hospital. The Pennsylvania Attorney General has filed charges against Vereb. He also notified the affected veterinary practices, including River Valley Veterinary Hospital, of what had happened. But no one notified us. I got the news on the radio while driving to work weeks after the Attorney General had told them. They knew they had sent Kiwi to him. I am deeply disturbed by the disrespect Kiwi Rose suffered through this veterinary practice. I will not speculate on their involvement in or knowledge of the cremation fraud as it happened, but they were absolutely aware after the Attorney General contacted them that we had been victimized and they did not say a word to us. What if we had never heard it on the news? Why did we have to stumble upon it ourselves, when they knew they had led us there? It pains me so much to know Kiwi is in a landfill right now. I do not trust people who would act this way with my pet's care. I have found another vet for my other pets and I will not bring another animal back here. https://www.attorneygeneral.gov/taking-action/ag-sunday-charges-pittsburgh-based-funeral-home-owner-with-deceiving-6500-pet-owners-who-paid-for-burial-services-but-received-ashes-from-other-animals/

I have had great experiences at this vet office. My cat has had thyroid problems for years and was…read moreslowly getting worse. Dr. Harr checked and found he had high blood pressure as well. Medication has helped so much that we have been able to get a handle on the other issues. No other vet had checked it in 3 previous years! Very thorough and great people!

Not all things can be treated holistically! Also, veterinarians who specialize in repo play a…read morevery important role in assuring that people are not 'backyard breeding' but breeding responsibly.

I don't know how someone can do such a job. This has to be a hard career to be in. It takes a…read morevery compassionate person to be able to help a person through such a difficult time. I want to say 'thank you' on behalf of my better half. My better half had to make the very difficult decision for his best pal of fifteen years. Knowing what the impending endgame was going to be he did his research. His best pal had been with him through so many different changes that he wanted to make sure that he was comfortable in a familiar place. That's where Aspen and Lap of Love come in. Knowing that the rainbow bridge is approaching for a beloved pet is hard on not only the pet owner, but the pet itself. Lap of Love makes it easy on you to be able to do this in your own home. Aspen was so kind and comforting throughout the whole procedure. She had the most soft spoken voice that put you at ease at such a difficult time. The service is provided completely in home, they come to you. They allow you to grieve in the privacy of your home and move at a pace you are comfortable with. They offer a paw print mold as a keepsake of your pal and even have where they with clip a lock of fur if you like. All said and done, it's one of the easiest, hard moments of your life. If that makes sense.

Lap of Love is a network of veterinarians around the country whose goal is to empower every owner…read moreto care for their geriatric pets in their homes. Their philosophy centers around the human-animal bond and the need for that bond to be as undisturbed as possible during the most difficult time of a pet's life. Lap of Love has some of the most compassionate and empathetic vets working with them. They offer veternanian, hospice, and end of life services for your senior citizens. All appointments take place in the patient's home. Dr. Aspen Perretta, DVM, services Pittsburgh and the surrounding areas (Allegheny County and parts of Westmoreland, Indiana, Armstrong, Butler, Beaver, Washington, and Fayette Counties). After researching many alternatives, evaluating and reevaluating our pup's quality of life, tossing and turning, and talking it over my family elected to do the in-house end of life service. The stress of moving our elderly dog and his anxiety at the vet would be too much for any of us to bear. We didn't want him to suffer and wanted him to be surrounded by family in his home. As Dr. Aspen informed us he went peacefully in his sleep. Dr. Aspen really is an angel and a spirit of calm. This is the absolute hardest and gut-wrenching experience any pet owner can go through and she really used her gentle nature to soothe everyone in the house. It was obviously a tear-filled event, but her professionalism and compassion never faltered. This must be an extremely hard job, but she does it with grace. We elected to bury our precious pup in our yard and she volunteered her gurney. Dr. Aspen is so thoughtful and loving with your family you will not regret hiring her. Whether it be for vet, hospice, or end of life services your fur baby will be in good hands. These words are all I can offer to express my gratitude to her and I still feel like it's not enough; she's as perfect as a human can be. Thank you for the paw print and lock of fur!

Excellent cars compassion support explains everything. listens to concerns…read more Wish my Dr.PCP was as compassionate patient and tentative as my little doodle Franklin

I have been using Monroeville Pet Hospital for over 8 years now. Nobody is extorting customers to…read moreuse their pharmacy. My cat needed medicine and their pharmacy had it but the nurse suggested I use another pharmacy because it would be faster than waiting for it to come in the mail. The doctors and nurses are all very nice and have never had a bad attitude when I was there. Sometimes the other party is the problem!

After having difficulty getting into our previous vet and feeling like she did not know much about…read morespecific ferret conditions, we were referred here from our ferret boarder, who nonstop raved about Borderbrook and Dr. Heller. It was incredibly easy to get an appointment. It was evident from our first meeting that Dr. Heller is incredibly knowledgeable about ferrets. Her assistants seems to mostly all have ferrets, and it is very helpful to hear about their different experiences with various medications or treatments we consider. She is also willing to and able to handle our boy for glucose testing, which has been impossible or extremely tricky at our previous vet. Borderbrook is also reasonably priced compared to other ferret vets and has evening hours, which is excellent for working individuals. We have only been here three times so far, but we will more than likely be lifetime patients as long as we have ferrets and stay in the area. It is worth the extra 30 minute drive for us!

I've been using Borderbrook for almost 3 years for both boarding and vet services. Dr Heller,…read moreMonica and staff are amazing and patient. They are cost effective and always flexible. So happy I found them.

Jen has been my pet sitter for over ten years now. Before I plan any vacation I make sure that she…read moreis available to watch my cats because I know they are in good hands with her. Jen will send me a daily text with updates on how the cats are doing and always sends pictures. She understands the personalities of my cats and treats them in ways that make them comfortable. It's such a relief to know they are really being cared for. Jen is also very knowledgeable about animal health and well-being. She is certified in pet services and continues to stay up to date on animal welfare topics. I am planning on taking her pet first aid and CPR class this fall. Jen will always be the first person I recommend for anyone looking for a pet sitter.

I absolutely love Jenn. She did a fabulous job of taking care of our two dogs and we have booked…read moreher multiples times throughout the coming year. She stayed at our home and you would never have thought anyone had been here. Everything was perfect. I can't say enough good things about her.

Dr Peery was great. All staff worked quickly and effectively to treat my dog after being…read morepotentially poisoned. I appreciate them being the only vet open on Sunday, that can treat hospital level emergencies, within 20 miles from me. They did not add any unnecessary treatment and felt the urgent care bill was fair.

I wish I could give negative stars. Truly a nightmare dealing with this place. A predatory,…read moremanipulative, and money hungry establishment. My Great Dane had a foreign body bowel obstruction diagnosed by our local vet, but their surgeon was out of town. I was told to go to an emergency animal hospital in either Monroeville or Pittsburgh, because his condition is an emergency and he needs surgery, "today", said my vet. He was sick for 3 days prior to this. Monroeville is easier for me to get to, so I took all the clinical documentation given to my by my vet, and rushed my dog to Avets. We got there and had an immediate wait. He was eventually triaged, then we were sent back out into the waiting room despite his suffering. This is where our 12 HOUR wait began as my dog deteriorated and became severely dehydrated. During our wait, several other dogs in much less dire condition (tails wagging, jumping, etc) walked in hours after we'd already been there, and were discharged within a very timely manner while my dog suffered and deteriorated with a medical emergency. Finally, at 1:35am, I was able to speak to a veterinarian about my dog's condition. We were told surgery would be $7000 upfront, and in this economy, that isn't the kind of money most people have between the couch cushions. We opted for medical management to the tune of $2200 so we could have time to think and possibly come up with additional funds. Keep in mind, we paid these people this much to care for him for *at least* 24 hours. That's their job. At 3:30am, our dog was admitted and we were able to go home. Less than 12 hours later, we were called multiple times, told he needed surgery or euthanasia as his condition had worsened. Basically rushing us to make a decision after they'd already made us wait for 12 hours. I guess they don't like caring for patients whose owners don't have unlimited money. We told them when we first got there that we knew he needed emergency surgery, but we were dismissed until they let our dog deteriorate in their lobby for 12 hours. We were several hours out of town at this time, sleep deprived from the 12 hour night before, and ended up getting there at 4:30am the following morning. When we got there the next morning, I inquired who makes their triage decisions, because they clearly made the wrong call and need some kind of additional training obviously. The vet told me that a bowel obstruction only becomes an emergency when sepsis occurs, so essentially my pet wasn't sick enough to do surgery on, despite several other less serious cases being discharged before us. A tech was extremely rude, condescending, and disrespectful. I matched her energy and she didn't like it. Refused to give us our dog unless we signed papers we disagreed with, then threatened to call the cops on us if we didn't leave without our dog. Illegal to keep my property against my consent, by the way, so she needs to brush up on the law. We finally got our dog back after arguing with them for an hour. The male veterinarian was cold, clinical, and lacked compassion. More concerned with his rude staff's feelings than my dog. The tech I dealt with disrespected my mother. They seemed more concerned about getting their money than caring for my dog. Fortunately, our local vet was able to save our dog for a fraction of the asinine price they were asking for. Do not bother with this place. You'd be better off waiting out your local vet or going to Pittsburgh. Money-grabbing, evil people who try to con you with pet insurance because they charge 3x the amount as a normal vet for the same care. They did nothing for my dog and charged us $2200 for it. Never again.