What a great compassionate and caring group of individuals. We have three Cocker Spaniels and all…read moreof them are treated by this great staff. Yesterday we had to have Charlie our 12 year old cocker put to sleep. These folks are great and help you through a very difficult situation. This business seems to truly care about your pets. They have a customer for life Steve R

They sent Kiwi to a landfill…read more In July 2022, I made two payments to River Valley Veterinary Hospital. The first payment was for the euthanization of Kiwi Rose, and the second was for Kiwi to have a pawprint impression made, be cremated, and for her cremains to be returned to us. The cremation was to be performed by Patrick Vereb, owner of Eternity Pet Memorial, as recommended and arranged by River Valley Veterinary Hospital. Vereb sent Kiwi to a land fill, and we received unknown ashes in a ziplock bag from River Valley Veterinary Hospital. The Pennsylvania Attorney General has filed charges against Vereb. He also notified the affected veterinary practices, including River Valley Veterinary Hospital, of what had happened. But no one notified us. I got the news on the radio while driving to work weeks after the Attorney General had told them. They knew they had sent Kiwi to him. I am deeply disturbed by the disrespect Kiwi Rose suffered through this veterinary practice. I will not speculate on their involvement in or knowledge of the cremation fraud as it happened, but they were absolutely aware after the Attorney General contacted them that we had been victimized and they did not say a word to us. What if we had never heard it on the news? Why did we have to stumble upon it ourselves, when they knew they had led us there? It pains me so much to know Kiwi is in a landfill right now. I do not trust people who would act this way with my pet's care. I have found another vet for my other pets and I will not bring another animal back here. https://www.attorneygeneral.gov/taking-action/ag-sunday-charges-pittsburgh-based-funeral-home-owner-with-deceiving-6500-pet-owners-who-paid-for-burial-services-but-received-ashes-from-other-animals/

Unfortunately I had to put my 16 year old black cat down to rest.4/1/20. She was sick and suffering…read morealthough she was scheduled for a vet appointment I just couldn't bare to watch her suffer another night. So people were suggesting vets that come to your house. So I called around and Dr Tammy Padgelek called me back. I cant thank her enough for her sweet and kind service. And I'm glad my cat was in the comfort of her home. I highly recommend Dr Tammy. Thank you so much for your service you put me to ease. RIP Pepper.

This is an amazing service. Our sweet boy was able to take his last breaths in his own home stress…read morefree. Dr. Mary Bender was so compassionate and professional. I called that morning and she was able to come out that afternoon. I highly recommend this service.

Dr krazel have been my veterinarian for over 20 years and is the best in the business. No matter…read morewhat you need heart and soul animal hospital is where you want to go !!!!!

I want to take a moment to thank everyone at Heart and Soul Animal Hospital, but specifically Dr…read more Krazel and Hailey. Thank you from the bottom of my heart. Dr. Krazel gave my sweet Ming a chance when things were uncertain and I believe he did everything he could for her. His compassion, honesty, and dedication meant more to me than I can put into words. Knowing that she was in capable and caring hands brought comfort during the hardest moment of my life. Hailey, thank you for your kindness and the way you supported me through something unbearable. You helped me in ways I don't even know how to describe, with patience, empathy, and such genuine care. I will never forget the comfort you gave me, thank you for caring for my sweet girl. Ming was deeply loved, and because of you both, she was treated with dignity, gentleness, and compassion until the end. I will always be grateful. Thank you for everything you do, not only for the animals you care for but for the people who love them. I will always recommend them.

dr vought is an excellent vet. I take both of my cats to her, and I have been going to her now for…read morefive years. Highly recommend!

Bc I wrote a review on her, she canceled my dogs meds I already paid for and left him like this. He…read moreneeded his bravecto and she canceled it. I understand being upset with a human over things but u took it out on an animal! Where's the compassion you supposedly have for animals?

My dog Oreo is 16 years old and she was not drinking water, eating and struggling to walk. I was…read morepreparing my self for the worst. The team at Mars Animal Depot saved her life with science and love. She is now home recovering I have been coming here for over 10 years. They are amazing and I highly recommend them. Please don't miss out on giving your pets the most amazing care from this team.

VCA Knowles Central Animal Hospital 1000 NW 27th Ave…read moreMiami, FL 33125 Attention : Allison Quiroz Formal Complaint Regarding Care and Conduct During Surgery on January 19, 2026 Dear Ms. Quiroz, I am writing to formally express my concerns regarding the care and conduct I experienced at VCA Knowles Central Animal Hospital during my dog Joy's surgery on January 19, 2026. While I understand that veterinary emergencies can arise, the experience that day was deeply troubling and, in my opinion, unacceptable. I would like to outline the specific incidents that occurred: 1. During my dog's procedure, the IV monitor ran out of battery twice. On both occasions, I had to actively search for staff and ask someone to address the issue, as it was not being monitored appropriately. This caused me significant distress and raised concerns about patient safety. 2. I was provided with a blanket for my dog that visibly had dried feces on it. I immediately returned the blanket to staff. This is a serious hygiene concern and not something I would expect from a professional medical facility. 3. After waiting approximately 12 hours for a surgery that I was initially told should take no more than four hours, I was treated disrespectfully by a technician--an older woman wearing blue scrubs. She spoke to me in a rude and demanding manner, stating that I "had to sit down," despite my understandable concern and exhaustion after such a prolonged wait. While I was told the delay was due to emergencies, the lack of communication and the way I was spoken to were unacceptable. I entrusted your hospital with my dog's care and expected professionalism, compassion, and proper monitoring. Unfortunately, my experience fell far short of those expectations. I am requesting that these issues be reviewed seriously and that appropriate steps be taken to ensure better patient care, sanitation standards, and staff communication moving forward. I would appreciate a response acknowledging this complaint and outlining any actions taken. Thank you for your time and attention to this matter. Sincerely, Clara Liantaud VCA KNOWLES IS OWNEDBY MARS

Everything is 1st class & Mike cares & that's the difference.The best care is what you get each timeread more

Absolutely FABULOUS!! I adore Dr Mike- he is so welcoming and explains everything in detail…read more Everyone in the office is very personable. I took my 12-year-old lab for stem cells- I had to do a blood test and an x-ray. Dr Mike was out of the country and called me with the blood results. A second set of blood tests were done and he called me the next morning at 7:48. I am beyond impressed. We need one more test to check something and then stem cell if all is clear. I cannot say enough positives about Dr. Mike and his team

Phillip was the most couteous and understanding person. He knew what I was going through and he…read moregave me time to collect myself. My dog Wrecks had to be put to sleep and I was in a bad place. Phillip understood this and was patient.

The very nicest most sincere caring individual. Philip was the bright spot in having to say goodbye…read moreto our precious family fur baby. So patient and helpful. Definitely take your pet here at the end of their road for processing. It's a huge relief.

I have trusted Animal Center with the care of several of my pets over the years. When it was time…read moreto say goodbye to my cat of twenty one years they made one of the worst days of my life a fast experience as much as possible. Very sensitive with the matter and wont ever forget that. This was a four years ago. What I like best is that appointments are on time and dont have to wait long. Cats get anxiety .. so do I. In and Out.. thats how it should be. I trust Dr. Vanna too.. shes a straight shooter and I like that. Thanks Animal Medical Center

Dr. Vana and her staff are so caring and professional and nice. I just moved over here and was…read moreworried I would not be able to find a good vet. I am so pleased that they are so nice and caring here. And they give me appointments that I don't have to miss work for.