Very pleasant, efficient, and fast!…read more .

Really enjoyed working with Gary's. I called them this morning after I noticed my drain pipes for…read moremy gutter were backing up. I feared for the worst, luckily they had availability and told me they'd be around later in the afternoon. I was initially told after 2pm, but when a job ran long, I was kept up to date with good communication until the tech arrived later that afternoon. When Raymond & Jason arrived they were professional and easy to talk to. Gave me a good sense of what I was dealing with and fixed the issue in less than 1 hour. I'm happy with the service and rest easy knowing there's folks like Raymond & Jason out there with Gary's that I can lean on when I need help with exterior plumbing.

If I could give them a minus star, I would. DO NOT do business with Platinum Full Service Plumbing-…read morespecifically Colton. They are unreliable , unprofessional and do not complete work., as agreed. I hired them to repair a main line that burst and they did not follow through to have the work inspected by the City of Tacoma. They refuse to respond to my attempts to resolve the matter and now I will be taking legal action.

Platinum Plumbing handled the full gut remodel of our 3,676 sq.ft. Edgewood property, overseeing…read morethe entire plumbing system from start to finish--and absolutely overdelivered in every aspect. This was a highly sophisticated project that required completely redoing the plumbing, and they executed it with precision, professionalism, and integrity. Colton was my main point of contact, and working with him was a breeze. He walked us through the pricing breakdown in great detail, helped us save money in areas we hadn't even considered, and made what could've been a stressful process feel smooth and manageable. Special shoutout to Nate and Joe--both of whom played an instrumental role in the success of the job. The entire Platinum Plumbing crew is top-tier. They're a team I would recommend without hesitation, day after day, and one I'll personally continue to stand behind and hire for future projects.

I had a very bad issue with my sink, almost to the point that there could be some serious flooding…read more This is the best plumbing service I've ever I had a great experience with this plumbing company. The owner was very friendly and helpful from start to finish. The rates were fair, and there were no surprise price changes, which I really appreciated. The work was done professionally, and everything was explained clearly. You can tell they care about their customers and take pride in their work. It's refreshing to find a business that's honest and straightforward. This is a fair business, and I definitely recommend giving them a try. You won't be disappointed..

We had a water leak in our condo from a bathroom sink drain that of course migrated to the neighbor…read morebelow us. We just found out about it yesterday and was able to get Wolfe out today to fix the problem of a broken drain pipe. Rowan was able to remedy our situation in 1 hour from start to clean up. I would not hesitate to call Ryan & Wolfe plumbing in the future if needed. Thank you for the great service! Happy customer face

I had a very pleasant experience with Rain City Plumbing. Their office was responsive when I…read morecontacted them, and I really appreciate that they were able to come out to see my condo to give me a free estimate. I contacted multiple other plumbers and they all charged $35-150 just to visit and give an estimate (they "waived" this fee if you chose to hire them, which I think is their strategy). Rain City Plumbing was able to come out and take a look at my shower quickly, and they gave me very clear and transparent estimates for how much it might cost. The two gentlemen who came by were uniformed, neat, and very polite and patient when explaining things to me. They were respectful of my home, and took off their shoes without me asking (when they needed to go further into a carpeted area to look at the back of my wall). They also followed up with me later to offer me a discount on the cost of parts. When I told them I was waiting to hear back from some of the other plumbers I had contacted, they were understanding and they actually recommended that I shop around and get quotes. I really appreciate that they were very willing to educate me as a new home owner, instead of trying to take advantage of me. While I didn't hire Rain City Plumbing to work on my job in the end, it was purely because I got a more competitive rate elsewhere. I still would highly rate Rain City Plumbing because of the great customer service I received. Thank you!

I had a full repipe of my house done and had a great experience with Rain City Plumbing. Derek,…read moreDaren, and Cheryl were great to work with and I would definitely recommend them to my friends and family and use them again in the future.

I rarely leave negative reviews, but I believe other homeowners deserve to know about my…read moreexperience. I hired All-Purpose Plumbing to clear an emergency main sewer backup at my rental property in Tacoma. I manage the property remotely, so I specifically requested documentation of the work and the condition of the line. The technician spent approximately two hours on site and charged me $1,741.01. According to the invoice, the service was to clear the main sewer drain. However, the technician ultimately documented that he was "unable to clear clog." I was told the blockage involved baby wipes and was referred for a costly excavation/repair project. Because the sewer backup remained unresolved, I immediately called another licensed plumbing company for a second opinion. They restored flow shortly afterward and then performed a sewer camera inspection. Based on that inspection, they identified root intrusion as the issue. This differed from what I had been told during the original service call. I contacted All-Purpose Plumbing's management and provided the invoices and the subsequent findings. Rather than resolving my concerns, the discussion focused on defending the original service. I was offered partial refunds, but we were unable to reach an agreement. I ultimately disputed the charge with my credit card issuer. I did not dispute the entire amount because I recognized there was value in the technician traveling to the property and attempting the work. I disputed everything above approximately $165, which I believed was a reasonable amount for the service attempt. After reviewing the documentation I submitted, including invoices and supporting evidence, my credit card issuer ruled in my favor on the disputed amount. Every homeowner can draw their own conclusions, but my experience left me with three recommendations: 1. Ask for photos or video documenting the condition of your line before authorizing expensive repairs whenever possible. 2. Get a second opinion before agreeing to major excavation work. 3. If the initial diagnosis doesn't match later findings, keep all documentation and invoices. Based on my experience, I would not use All-Purpose Plumbing again.

Update on second call! This time Brian came out, if you remember from the first post they had to…read moredescaled our Rinnai tankless water heater. According to Brian and many others, it's the best on the market. So, after the descaling we had low water pressure and we were still getting intermittent hot water and our unit was flashing a code 63. Code 63 means the water flow is low and a few things could be wrong. The number one issue was after descaling the line needed to be cleared from the little catch baskets. They did their part but more gunk from the descaling needed to clear the pipes. So, Brian turned the water off and pulled the little catch baskets again but only one had stuff in it and may have been the problem. But what really was the problem was our shower heads. Brian and Eric recommended we pull the pressure plug from the shower head. While Brian was here he gave great advice on codes for our Rinnai and the quality of water in our area. Our water pressure was much better but we were still getting intermittent hot water. So, following Eric, Brian and YouTunes advice and we pulled the pressure plugs from the shower heard. Now the water flows like the Snoquaimie Falls, hold smokes! But you know what, the water stays hot with no issues!!! So, if you're having this problem pull the shower head first plus and that should fix the problem. The cost for this was $0.00!

The Plumbing and Drain Co. came quickly after we experienced a sudden water outage due to a failed…read morewater heater. We were incredibly fortunate to work with Trevor, who demonstrated the highest level of professionalism and guided us through this unexpected situation. Trevor was responsive, knowledgeable, and genuinely helpful throughout the entire process. His professionalism and prompt service made a stressful situation much easier to handle. We are beyond satisfied with his service and truly appreciate all his help!

This company is overpriced and has poor service. I called with a leak and was told services would…read morehappen today in the early afternoon. I called back around 2PM when i had not heard anything as was told to call back at 4:00PM. I asked is there a reason with technology and the way things are if they could not get a better answer for me as far as an ETA or rescheduling time rather than waiting and checking back. I was told oh they could come but after hours and I would be charged for their lack of efficiency. If you have any other option please choose it and not this company. Roto rooter is better and way more fair than this compnay is.

The guys did a great job with the rough-ins of a pretty complex bathroom remodel! Super fast to…read morerespond and got working quickly, very happy with the quality of work, timeliness, and cost. ABS waste lines and copper water lines. Highly recommend Simba Plumbing Solutions.

I don't even know where to begin about how great it is working with Mike…read more He's honest, professional, and frankly just great all around. My experience with plumbers over the years has always been sticker shock. Anytime I have them come over to look at what I think is a minor repair, they price and repair is significantly higher and worse than expected. With Mike, it's usually the opposite. He'll fix the problem quicker and for less cost than expected. That kind of honesty and professionalism is refreshing . I don't think I could ever imagine working with another plumber as long as Mike's around. H's helped me toilets, sinks, showers, and even once, fixed a garage door for good measure! Rockview plumbing rocks!

I contacted Mike from the recommendation of a friend for a…read moresump pump/ flooding problem in my garage after a recent heavy rain storm. He was so prompt at calling me back and coming to my home . He was friendly and knowledgeable and honest and will be my go to plumber for any future needs.