I worked with Josh and Howard. Both were exceptionally knowledgeable and offered excellent customer service. This was my first time working with Phantom Electronics. Promises made were promises kept at fair pricing and great value. The install was well done. Such a pleasure to work with this small business. I wish them continued success! read more

Howard and his team are, and have always been, a class act. There is no equal anywhere nearby. I am completely satisfies with my new radio and back-up camera. read more

I want a new radio for an older car. A bit expensive, but I was given very accurate advice, the service was excellent. I still haven't decided, but this is where I will go. read more

Went here under Shelley's Auto recommendation. Great service -- both Howard and Josh were friendly, professional and explained exactly what it would take to get my new infotainment system and backup camera installed on my vehicle. They were very transparent about the pricing and time it would take. After installation, there was a minor issue with the front panel that came loose above the glovebox; however, that was quickly remedied. Definitely keeping this place in mind for car tech upgrades... read more

Phantom installed a RetroSound Motor 4HD unit with satellite radio and new speakers in my new to me 1971 Buick. They are a RetroSound dealer. The install turned out very clean with great sound afterwards. I had an appointment but they were able to get me in early when they had a late cancellation. They had previously done a audio update for my RV and that turned out great too. This company has been in Thousand Oaks since the 80's. I recommend them highly. read more

At the recommendation of Rick's Japanese Auto Care (see my review for them), I took my 2016 Subaru Forester to Phantom for an upgrade of the in-dash stereo. I had previously had a Pioneer double-DIN unit installed, but after six years, its flaky behavior (resetting to factory about every 45 minutes) was no longer tolerable. Howard and the other staff walked me through a number of options, and recommended either a Sony xav-ax9000 or xav-ax6000. I looked at the specs, and chose the 6000, about $200 less expensive. Got a reasonable quote for purchase & installation. I felt no "up-sell" pressure at all when I stated my choice. Star! We made an appointment for me to bring in the Forester, and the afternoon before, I got a very polite reminder call for the appointment. Star! I got there the next morning a few minutes before opening hours, and was greeted by Howard, who came out and verified that the car was as described, and that the Sony unit would fit without problems. Star! Howard and I walked through the objectives (CarPlay, exposed USB port so I could connect my own music collection, power jacks for charging, and steering wheel control configuration). No problem. Star! A few hours later, I got a phone call telling me that the car was ready. When we arrived, the car was sitting just outside the door, ready to go. Howard showed me the installation - everything precisely as desired. They had found the steering wheel adapter already present from the previous installation, and reprogrammed it for the Sony. Dropped the purchase price by $100, but due to the (anticipated) complexities of messing around in a Subaru dashboard, had to charge extra for the install. Perfectly acceptable. Star! Two days later, I noticed that one of the seat heater switches on the console was lower than it should have been. I took it back, chatted with Howard about how generally happy I was, except for the switch. He came out for a look, probed between the upholstery and the switch panel, and snapped the switch (with an audible click) back into place. No charge, perfect alignment. Star! Well, that's SIX stars. Happy camper! read more

I called and spoke to Howard and Josh. They took my car info and scheduled me for the install. It went great. My stereo sounds awesome. Thanks guys!!! read more

The service provided by this local small business is outstanding. They diagnosed and corrected a problem with an in-car unit at a reasonable price and never tried up upsell me. read more

I was so happy with phantom electronics. They explained everything, gave me multiple options to make my radio just how I want. I was blown away by how it looks and the upgrade on the radio. I couldn't have asked for better. Here's a before and after photo. read more

Phantom Electronics - New radio - Car Stereo Installation Near Me - Thousand Oaks, California

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I have had 2 sets of seat warmers and 2 XM Radios installed by Phantom Electronics. Perfect installation each time. Now my wife will drive older, stylish cars since Howard makes them comfortable. Will be adding a 3rd XM Radio to another old car soon. If its electrical, this is my place. Even repaired LED flashers on my Cadillac that the Dealer could not fix. read more

My go to guy. Very nice and reasonable pricing. They will be honest with you instead of trying to upsell you on something unnecessary. I had an audio system installed with a Memphis Amp (which is usually for boats) and two 12 inch hertz energy subwoofers. They lasted over 11 years! Never any problem. He even lent me a radar detector for free on my trip to Vegas while i waited on the redline 360c. Look forward to hopefully making my car there again. Good people. read more

Howard and his staff are amazing. They have installed three stereos in my vehicles and they function beautifully. Howard always takes the time to answer questions too. read more

To start, I brought my new car in to have Howard and his guys take a look and let me know what my options were. I had NO idea WTF I was in for. Apparently over the last decade or so if you want to upgrade your sound system to something worth listening to you should probably be driving a Lamborghini because the prices for basic low grade speakers are pretty pricey and if you want a great system then your ultimately looking at a couple grand to just get the speakers and amp with installation done...he also told me about a DSP that might be another way to go. Anyway,I met with the owner, by the way, Howard is a great guy and very knowledgeable as well as being very good at presenting the finer details that come along with the whole "car sound system" and everything that that entails. I definitely give Phantom Electronics 5 stars when it comes to communicating to the customer and explaining everything they need to know. Howard even puts it all into a very simple to understand sketch, drawing with detailed text and highlights, lines, arrows and prices for each item. Very nice Howard, bravo.... This time though the car stereo game is what I would refer to as "A completely different beast" compared to pre-digital age. Getting old sucks So I had to let Howard know that I'd think about it and get back with him. Once I accepted reality, I went to 2 other car stereo places to get bids and make sure that I had some idea of what I was going and what it was actually going to cost me. I thought that I had actually found a place to have it done for around $1,500 and that was going to be speakers, amplifier as well as installation. " So I Thought " Well now that I've taken so much of time reading this review, I will wrap it up. Without giving the names of the other places, I will say that one was local and the other was just over the hill in the valley. The one local place said he would do it for about $1,500 and he was going to treat the car as if it were his own. I liked that. At least that's what he said at first. He said that when I came back in a couple of days the boss would be back and finalize the final bid. So, the one bid that I had on paper from the valley was $2,100. At this point I was not intending on going back to waist Howard's time because his price was so high that even though I felt comfortable with his company? I didn't think I had anything close to what it would cost to have it done at Phantom Electronics. I then went back in to this other local audio place. I had had a pretty good feeling about it because this guy had assured me that not only was he going to try and tell his boss to come close to the $1,500 but also that he was going to treat it as if it were his own car. After about 2 more weeks, the boss finally put the fine details in the bid. I was actually expecting it to be close to the1,500. When I finally went back in to see the bid and talk about it, the guy said that I was looking at around $5,000. I pretty much lost my composure and just told him that he must be out of his mind and asked him WTF happened to $1,500. He then phoned his boss and to put a really long story short they made some changes or something and brought it down to 2,000 So with this whole, "I will treat this like it was my own car" thing I said "fine, go ahead and do it" I even put all the cash up front to let him know I was serious. The car was completed in one day which was good and as far as I knew, it was done well. I had even gave the sales representative a $100 tip ahead of time to let him know that that I wanted him to make sure it was actually done well. I tried... I really wish I had just bit the bullet and paid Howard the extra money at the beginning to have Phantom Electronics just do the job, but I was trying to save a buck WTH. Hence, here is the purpose of this report and review. I did bring my car back into Phantom Electronics and had Howard have a look and listen to what I had done. I kind of told him briefly about what had happened but didn't go into detail because I wasn't going to talk poorly about his competition, In fact I told him that I was sure that they probably knew exactly what they were doing and that they were supposed to be a really good company and for other people they probably were. I did ask Howard to let me know what he thought about taking the nice Alpine sound system that the other company put in my car and add a nice DSP system to it. To finally get to the best part of this review, Phantom Electronics took my car and installed the DSP unit with an additional Amplifier and for another $1,800 made the system sound fantastic. Howard and his crew at Phantom Electronics are definitely 5 Star. They were all very professional and made me feel great about everything I had done there. The customer service is top notch. There, finally , DONE!!! Don't waist your time going anywhere else for car audio sound systems. Go see Howard and his crew at Phantom Electronics... read more

These guys were awesome. I had a LTE killswitch and GPS tracker installed and they were extremely fast with the turn around. Only took them a couple of hours and it's been flawless. 10/10 recommend. read more

My family has been coming here for 20 years. We wouldn't trust anyone else. They have the best customer service and they are an honest company read more

I had a car alarm installed on my truck by these guys and they were great. They work with what you want and they don't put a sales pitch on anything. Chris and Josh were awesome and honest about their products. Definitely will be coming back. read more

I just wanted to take a moment to thank Josh and everyone at Phantom Electronics. Josh is so beyond helpful and was very thorough in explaining everything to me so that I would understand what was needed for my car. Everyone here is very trusting and reliable. Also to mention their pricing is beyond reasonable and fair. I will definitely be taking my car here for all electronic needs and referring everyone here! read more

You will not regret going to Phantom Electronics! You will not find anyone who truly cares as much to do whatever it takes to make you happy and your vehicle sounding even better than you thought it could. You will also pay less than anywhere else. Howard went the extra mile for me on this one. The team also initially made a unique recommendation that other audio professionals did not. This saved me a ton and made the vehicle sound even cleaner. Thank you very much Howard and team! I am more than happy I found you guys and with my stereo system experience! read more

Dash Cam Installation. I selected Phantom Electronics based on Yelp reviews. The facility was up front and informed they were not familiar my Amazon purchase of a ROVE dash cam but indicated it was a straight forward dash cam installation. The end result was the front and rear cameras were installed with good wiring concealment but the front camera was not well positioned and the wiring to the fuse bank was not correct. The settings on the hardware kit were also not correct. If you purchase your dash cam at their facility, I suspect you will have a better outcome. If you purchase a dash cam on line, I would recommend having it installed elsewhere. read more

These guys were very helpful and helpful me fix the Hands free Microphone in my Lexus. They were a pleasure to deal with and go me right in. I will return in the future to this business read more

Howard, the owner is the bomb. This is an old school stereo place that offers high quality, tremendous value and the staff is articulate and friendly. Total double thumbs up from a customer that would rip them a new one if they didn't get 5 stars! Thank you Phantom Electronics! read more

Phantom Electronics - Car Stereo Installation Near Me - Thousand Oaks, California

I found Phantom electronics while I was sitting in the waiting room at the Kia dealership. Talked with a lady as she was waiting as well and she referred me to Phantom. They were able to replace my back up camera and I've never been happier. read more

Man where do I start! Our party bus radio went out mid trip, we called them and they said they could make time for us right away. I got there and they found the problem and fixed it in like 15 minutes. They barely charged me a thing. Apparently my cigarette port iPhone charger was broken and again I'm literally at work and can't let me phone die, I asked if they sold them and he said no but they have regular usb cords for iPhones which would also work for me. As he was ringing me up he ended up just giving it to me for free! I had a huge problem and they saved me today! Not to mention everyone was so nice, that's always a plus. read more

Howard is the best. He knows more than anyone about electronics and I would never go to anyone else. He is honest and fair!! 40 years in the same area in business. That says everything! He is wonderful. Cheers read more

One of the best experiences I've had with any shop anywhere. My needs were pretty minor in the grand scheme of things audio - remove a 10" sub from the trunk and replace two existing factory speakers inside the car. The guys at Phantom completely cleaned up the existing install and rewired the amp to better power the new subs. I couldn't be happier with the results. It truly transformed how the stereo sounds. read more

Went here when I was younger for a new car screen. I was not told the risks that would happen to my sound system if I put in a new screen for my vehicle in specific. As a result, paid over 2k and it made my sound system shat as a result. The screen didn't even work half the time. Went to speak to the people who placed it and they kept talking over me. The only solution they gave me was to upgrade my entire sound system, and that there was nothing they could do about the screen. so I asked for refund and to take it out. Under california law, you can request full refund if it does not perform to standards. They refused. It is sad that they would take advantage of a teenager in that way. I should have lawyered up. read more

A friend of mine found Phantom Electronics, hailed as one of the best audio installers in SoCal. I drove him out to Thousand Oaks to pick up his car, and he couldn't stop talking about how much better Phantom was than the 3 other places he went to (he had also gave me a free brand new 10" JLAudio sub, provided I actually use it). Long story short, instead of having Phantom install the sub in my current car, I simply decided to go out and purchase a new car...and then get the sub installed. Which is exactly what I did. Howard is phenomenal and his employees did great work. They worked with me to get me exactly what I wanted within the budget I layed out. When I decide to upgrade to a 15" and it's equivalent amplifier in the future, there's no doubt in my mind I'm going to Phantom. Check out where they put my bass knob... read more

Phantom Electronics - Knob In The Middle Console - Car Stereo Installation Near Me - Thousand Oaks, California

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I went there after a previous Clarion head unit and great Pioneer speakers in the 90's that was successful but this time, Memphis brand equipment was the only option after going there 4 times. It's obvious he is in good with Memphis low grade equipment and making a nice cut getting it dirt cheap and that's why he refused to install anything else. He frustrated us with saying "I might see the Pioneer rep next week ", instead of ordering the Pioneer equipment that I requested. He does well with customers like the one I saw while I was there. All that customer with the Porsche said was "When is it going to be done?" Memphis crap didn't matter to him. If you want Memphis equipment only, this is the place to go! I gave up with Phantom Electronics and finally went to the Northridge to get the components I wanted installed. Too bad Phantom, you lost out out on at $1400 sale because of your stubbornness. read more

Howard was able to diagnose my electrical problem and Ronald repaired it in 15 minutes. read more

Phantom Electronics - Ron doing his magic at Phantom Electronics! - Car Stereo Installation Near Me - Thousand Oaks, California

I have literally been going here since I was a teenager in the 80's and Howard was just starting out. Still taking my cars here and as always everything is great every time. Excellent service and very transparent. I wouldn't even consider going anywhere else. Thanks Howard! read more

I won't take my car anywhere else Howard the owner is so great!! I've been a customer for over 30 years thank you!! quality work

Fast, excellent service. They really know what they're doing here. Couldn't recommend Phantom more.

I had a front and back camera and an Apple CarPlay installed on my 2012 Porsche 911. Howard and his team were not only superb at presenting the different options I should consider for the hardware but did a wonderful job installing the components. I did have an hiccup with working the CarPlay - and the after sales service and commitment to a good customer experience meant my issue was quickly fixed - I could not be happier with the new features on my car. Highly recommend the team here and will be coming back for any future work. read more

Phantom is great! I brought my car in and it only took 3 hours to replace my radio. I've met Howard and Jason and both of them were great! Overall quick, efficient, and great work! I'm happy to have a car play unit in my car and I couldn't be more satisfied with their work. read more

Phantom Electronics - Car Stereo Installation Near Me - Thousand Oaks, California

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This place is awesome!! I came in, know zero about AMPS/ SUBS, all that. Totally forgot the names of the guys lol but both guys I spoke with were sooooo very helpful in getting me the sound I wanted in my truck! One guy made a drawing with what he suggested, showed me how it would sound and I fell in love. Also did not try to up sell me! Told him my budget (even though I didn't really have one) and he picked out what would work best for the space I wanted to use. Let's just say. I got my truck back and I have been BEYOND happy with it!! Thank you guys. You rock! I'm glad I went through Yelp to find you guys!! read more

There's a reason they have been busy for 30 years + had Howard and teams work on my q50 mark 6 unit custom install . From start to finish they went above and beyond . Customer service at its best from start to finish . Great work to the tech Jack . Keep up the great work Howard and teams . Appreciate the awesome work and excellent customer service read more

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Awesome shop in Thousand Oaks with a very nice owner that only wants what's best for his customers. I forgot how it was to have excellent customer service and here you can have it whilst getting very good quality work done. Thanks again! read more

Phantom has worked on four cars of mine over the years. Never had a problem with installation, the workmanship, or the quality of their products. read more

As most people in the Conejo Valley already know how great Howard and his staff are, I might as well pile on some more high praise. Thanks to you Howard and Jack. We came in with our older bmw Saturday and received absolutely superior service the moment we walked through their door. Tops in customer service, supremely competent and knowledgeable. Nice, funny, friendly guys as well! Thanks again for going out of your way to help us. You're the best! We will certainly be back!! read more

These guys are Fantastic! They got me in for an appointment right away. Fast and effecient.. and very knowledgeable. Real cool peeps who will definitely get the work done. My brother's Malibu 1997 Chevy hooked up with an awesome new stereo Bluetooth system. He Loves it. Thanks Phantom Electronics! read more

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