We've been with PhenomePool now for a few years and they have been great! Our pool tech arrives…read morelike clock work every week and keeps the pool crystal clear for us. We get advanced notice before filter cleanings and alerted if anything needs repair. We have been very happy with their services and highly recommend them!

EDITED TO ADD: weird that the owner doesn't acknowledge that I just paid over $1000 last month for…read morework they initiated. And now they've canceled my service "effective immediately" because I've reviewed them honestly and as to my personal experience ... unprofessional. I guess that's what you get when you give feedback on overcharging. Someone who can't take the feedback and instead cuts tie. The owners use every opportunity to rip you off. I swear every single month there's some additional charge for something. Then they quote one price and charge another. The final straw was the excessive credit card fees they charge acknowledging it's the "cost of doing business". But they inflate the charges they are actually paying. Do not recommend. Also while the pool service person is fine he definitely doesn't spend enough time on the pool. Happy to be moving on to another company.

Friendly, knowledgeable, and on time. It's like i have a new pool in few hours. Response time is…read moreexcellent. I have a pentair system and they know how to operate it in and out.

James is knowledgeable and responsive. My pool is crystal clear now - he kept coming back until the…read morejob was completed and everything was sorted out. He even helped us sort out our pump schedule remotely. I recommend Next Level Pool Service.

i've had a pool/spa with Pentair system for about 8 years. i was getting repeated "problem/no…read moreproblem" notifications from Pentair, and my pool tech said he was attending to them. the water readings got so bad that Pentair sent their rep, Dwayne from Aquatic Specialities, to take a look. Bad situation, but Dwayne has been exceptionally thorough, incredible knowledge of Pentair and beyond systems, great communicator, amazingly responsive. i had to fire my old guy and really happy to have Dwayne guiding the process. i haven't encountered anybody with more skills and knowledge in this area. of course, i've checked him out and all reviews/ratings confirm my positive impressions. i highly recommend him!

Great job replacing a pump in my fountain Very nice people!…read moreWorked with me obtaining the pump and keeping me informed

Update problem resolved!…read more Old Review, Enrique is a master at repairs and knowledgeable of equipment but unfortunately he has people working for him that don't have a clue at servicing, the service has been hit and miss we started out with him doing the pool service and things couldn't be more perfect he also programmed our new pump to do fancy things and added some circuits that would be controlled through the app. Then he told us his apprentice was going to take over and we were damn we thought we just found the right pool guy so we gave him a try can't remember his name he's a young African American kid well the first week he broke the head on my wife's concrete turtle statue. After that just sloppy cleaning my wife would ask did the pool guy show up this week I'm like I guess well why is there trash in the spa? Don't know. Well weeks would pass sometimes the pool would look nice other times not too many weeks the spa went unvacuumed that's when I told Enrique we don't like the service your guy is doing and would like to switch to chemical service only but I mentioned if he could do it personally we would stay full service he agreed he would do it on another day we were fine with that. Well a week went by he didn't show up so I asked him if anyone swung by this week and he said it slipped his mind and said he wouldn't charge me $25 for that week the week after he showed up and the pool was looking like a charm until the following week where no one showed up again. One thing I still haven't figured out is the billing sometimes it's a mid-month sometimes at the beginning of the month anyways I spent some time vacuuming the pool and spa myself while we were swimming and I haven't heard anything from Enrique so I might just start doing it myself if it has to come to that. If anyone knows a dependable pool service let me know.

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

We have had recent problems with our pool pump and contacted Joe, owner of Coe Crew Pools. He has…read morebeen on top of things to get our pool fixed. We needed a new pump and Joe did the research for parts and gave us the 3 options to fix the problem. He did not try to upsell us and we appreciated his honesty and dedication. We highly recommend Joe and his team of professionals.

Highly recommend this company! I contacted Joe after my last pool guy handled a situation we had…read morevery unprofessionally, and we couldn't be happier with our decision. He has been nothing short of super professional, excellent work, our pool looks and feels amazing, and it feels good to support a business that cares about their customers and giving 10/10 service always. I would not hesitate calling Joe for any & all your pool needs!

I've had three pools over my life, different houses. This…read moreis by far the best service I've ever had. Great pricing but way more importantly, amazing service. Super transparent, proactive - not reactive protection. i can not recommend these guys enough!

Chris with Shockwave Pools has done a fantastic job and we'd recommend Shockwave Pools to anyone in…read morethe area! The pool at my mom's home was neglected after she had been sick and unable to keep up with cleaning regularly, and Chris took the pool from a pretty bad situation to completely clean and swimmable. He continued with pool cleaning and upkeep for an extended period, and it was such a relief to not have to worry about this while we were navigating some difficult life stuff. Chris has been professional, reliable, and easy to get in touch with. His services are also reasonably priced, which we really appreciated. 10/10, would absolutely recommend!!

As a first-time pool owner, I'm so grateful for Chad and his crew. In addition to reliable weekly…read moreservice, he has always responded when something seemed wrong and has helped me navigate the mysteries of a backyard pool. Always kind, always responsive, and always knowledgeable. I couldn't ask for more.

Poorly trained staff, multiple no shows after previously scheduled appointments made. Pool cleaner…read moreonly there for 8 minutes per visit, pool still dirty, adds chemicals without checking the PH of the pool water, skimmer basket inconsistently emptied. Salt system not serviced routinely. Attitude given when attempting to communicate concerns, with pool cleaner and Chad, the owner.

When my previous pool guy retired, he suggested Eric at K2 and even brought him along on his last…read morerounds so I got to meet and talk to my new guy before I lost my retiring guy. I was comfortable w Eric, had good communication with him and all his crew, and have used K2 for years now.

Definitely recommend Eric and his team. We switched from a larger company and we are so glad we…read moredid. Our pool is sparkling clean and gets the attention it needs. Thanks K2 Pools!