First, I only write reviews for businesses that exceed what we all would call better than the…read moreaverage or just good. They have to be great for me to spend the time and effort to write a review. Kevin and Lance and the Pro Touch team are what I call exceptional in this day and age. They live up to the reviews that are on Yelp, Google and others. Timely, efficient and honest. If you don't need it they won't try to sell you. They have the "stuff" that other companies promise but never seem to deliver on. My work was minor and I probably could have done it myself but I wanted professionals to advise me and provide honest opinions about my pool and the systems that run it. I got that and more! Thanks guys! You have earned my return business and my recommendations to my friends and neighbors.

Kevin is an amazing honest guy! He helped me previously realize how badly my original pool guy was…read moretreating me and my pool and I've since replaced him. Few month later, recently, my pool equipment was failing and my new pool guy (hired my neighbor's pool guy) could not fix and referred me out to a pool repairman who came and gave me an outrageous $700 quote. I called Kevin again and he told me right away I was being upcharged over 3x what's normal. He also discussed possible causes of my issues and knew right away what they could be. He was patient and honest. He had Lance come out and Lance was able to fix my issue and we discussed more pool equiptment issues which I never got around to fixing. Lance will be coming back soon to repair the rest. I really liked Lance! The company's pricing is fair and the company is honest. They do not discriminate pricing based on where you live or upcharge if you're in a more expensive zip code. Considering switching my pool cleaning service to them soon. Thank you!

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

Very responsible and responsive with honest work and good care!…read moreExcellent customer services. Highly recommended.

I'll be brief here: every single experience Shari the one star rating post said happened to her…read morehappened to me with Westin on watch. In the middle of swim season - last, July - Westin 's negligence allowed a full algae bloom in my pool. Instant scummy pond water within a week. I could not have my grandkids over for a swim as planned because of this embarrassment. My pool had not been the same until the new pool service took over last week. The pictures of my pool filters combined with Westin's email records confirmed that he had not cleaned my filters IN OVER A YEAR at the time I terminated his services a week ago. I never solicited or hired Westin in the first place; My pool account had been sold to Westin from the previous pool guy. I couldn't terminate him fast enough after this last go round with algae in my pool and my repeated request over several weeks of Westin to do more than just pour a double portion of chlorine in the pool. Westin is young and inexperienced and has a negative attitude towards hard work.

Update to my previous review. Westin reached out to me a few months after my review and apologized…read morefor lying about the service(s) being performed at my residence. He stated he was actively working on his business ethics and part of that process was reaching out to discgruntled clients. I appreciate his willingness to own up to his mistake. I have updated my review to a 3/5 stars due to his willingness to admit his faults.

Dan came out to our home to diagnose a leak in our spa and the diagnostic call out was $150. Spa…read morewas full in order to identify the leak. He said we needed a new heater so that was ordered. But he would need to come back out and install and fix once the spa was empty. We emptied spa and then He then came back out and charged another $150 his hourly rate (which he will charge even for 20 minute visit) but realized that he had misdiagnosed the problem as there was nothing wrong with our heater and even though spa was empty he decided to just change out one plastic gasket which he assumed was now the culprit for the leak. So at this point we have spent $300 in his time and $6 in parts. I asked if he would honor his work and make sure that the leak was fixed and he said that the problem should be fixed. But when we filled up the spa the leak was still there. I requested that he come back out and please fix the leak but he said he would need another $150 to come out and diagnose it again. I said that was not fair as we had already paid for his time and expertise and diagnosis (a total of $306) but our hot tub was still leaking. He then said we were "lucky"that he didn't charge us for and install the heater ( the one he ordered when he misdiagnosed the leak) which would have been another $285. That's not lucky that is common decency. If you need your spa fixed by an honest and integral person unfortunately Dan Spa and Repair is NOT the person for you. He will not honor his word or his work. He will take your money and misdiagnose and potentially charge you for parts you don't need.

Hired Dan after another tech couldn't find the spa issue nor could an electrician. He figured it…read moreout within the first 5 minutes and stayed around to make sure the spa continued to work and wouldn't trip. He knows is stuff! Was super helpful, nice, and experienced. Would highly recommend!

Great company! I highly recommend them. They are professional, do excellent work and listen to…read moreclients, which put them above and beyond many others in this business.

John DiMaria worked on two separate, significant home projects for me in Rancho Santa Fe. Both…read moreincluded pool Installation. Because of his standard of care and quality of work I have since recommended him to several other close friends and families for their pool and landscape projects. All were absolutely delighted with the creative initiative, planning and implementation of their projects - and they have subsequently referred him to many of their own friends. I believe this is because he is a rarity. Conscientious, hardworking, and he consistently delivers work of exceptional quality - on time and on budget - but best of all - he has integrity. With years of hands on experience, cutting his teeth, working and learning his trade from his father, he knows the business inside out - so you don't have to. I worked for Louis Vuitton on design projects in Europe for over 10 years and I am very accustomed to working with contractors - and trust me when I say there are very, very few who meet his standard. I would highly recommend John DiMaria - use him and you won't be disappointed. I should add, I am not being paid for this review, and I have no vested interest. What I do have is a great deal of gratitude and respect for a very good, hardworking man and his dedicated, friendly workforce, who consistently deliver qualitative, impressive work - and truly deserve a really great review.

Great job replacing a pump in my fountain Very nice people!…read moreWorked with me obtaining the pump and keeping me informed

i've had a pool/spa with Pentair system for about 8 years. i was getting repeated "problem/no…read moreproblem" notifications from Pentair, and my pool tech said he was attending to them. the water readings got so bad that Pentair sent their rep, Dwayne from Aquatic Specialities, to take a look. Bad situation, but Dwayne has been exceptionally thorough, incredible knowledge of Pentair and beyond systems, great communicator, amazingly responsive. i had to fire my old guy and really happy to have Dwayne guiding the process. i haven't encountered anybody with more skills and knowledge in this area. of course, i've checked him out and all reviews/ratings confirm my positive impressions. i highly recommend him!

Our spa has needed repairs for various reasons over the last three years and Action has stellar…read morecustomer service and support. I had to call them in last week for a leak that emptied the spa overnight! Today I had to call them back. We had left the side panels off & turned on a high velocity fan to dry out the "guts". However, there remained a small trickle of water oozing out. Due to the recent rain, and a major leak, it was extremely difficult to locate the minor leak. They arrived today on time, quickly got us water tight, and reinstalled the outer panels. And guess what? No charge! He said their work is guaranteed, so today's repair is covered from last week. These guys are great. Thanks Action Spa.

On time and good service. They were friendly and professional. They explained services if I ever…read morehad any problems with my jacuzzi. I appreciated their information.

I had looked online and called many places searching for someone who could fix my pool heater after…read moreit stopped working. I had an older Laars pool heater and called about a dozen different places, only to get the run around. Many calls and wasted time... I was finally given a lead from representative from another company. When John picked up the phone, the run around stopped. He was straight to the point, and I can appreciate that. He was familiar with the situation and gave me good advice. While the best advice was to buy a new heater, he directed me to the right buy and installed it with professionalism. I am confident that I will be set for the foreseeable future and enjoy my pool. Whether you need regular service or advice on any pool problem you have, give John a call and get to the point. Don't waste your time elsewhere.

After researching many different pool repair companies (including the town's local pool company)…read morefor my pool need, I contacted Johnny. He came & accurately assessed what was wrong with our pool pump. He was up front & honest with me, gave me several options to choose from, in different price ranges. From 1st contact to the end of the job, he had the HIGHEST quality of work ethic & customer service I've ever experienced. I usually hire a company or contractor based on references and reviews... EVERY one of his yelp customer reviews was stellar, and I can see why. If you are looking for reliable, professional, honest service, Johnny delivers - hands down.

We just had our DE Filter cleaned and recharged from Clean Water Pool and Spa Care, and they did a…read moregreat job. Shawn was very thorough and answered all my questions (I'm a new pool owner). He was very friendly and knowledgeable. He was able to clean my filthy filter and now my pool looks great. Bailey was also very friendly and responsive regarding scheduling, follow up etc. Highly recommend these guys, and I'll be using them again. Thanks! Shaun

Our actuator went out on Memorial Day. Bailey came the next day first thing in the morning,…read morediagnosed the issue, and completed the repair within the hour. Price was fair and service was very friendly and quick. Would recommend.

After years of dealing with mediocre service and unreliable technicians for my hot tub, finding…read moreWhite Sands was a breath of fresh air. My motor recently failed--I'm certain the bearings finally seized up--and I was bracing myself for the usual headache. I called them up and was immediately impressed by how quickly they got back to me. They scheduled me for first thing Monday morning, just two days after my call. Chris arrived right on time and was a total pro. He actually had the replacement motor right on his truck and managed to swap everything out and have the tub running perfectly in under an hour. If you're tired of being ghosted by repair services or waiting weeks for parts, call these guys. Fast, prepared, and professional. The tub is working great!

Chris was wonderful! I had problems with a leak in our spa. Chris diagnosed the problem (a…read moreleaking pump), had replacements in his truck, drained the tub and did the installation all within an hour or so. Great service at a reasonable price