I'm glad we chose Phenomenal Tree Service to take down our oak tree and remove the stump. Eric was very responsive and provided competitive quotes. The crew was very careful taking down the tree to protect the lawn. They cut off the branches first and make the tree shorter before they bring down the whole tree. The damaged grass was carefully restored. The stump removal was also smooth. The ground was leveled. We had a great experience with the entire tree removal process. read more

Eric must've been having an asshole day! I was eager to proceed with this company's services. After reaching out to schedule service via the provided number, 1 (847) 852-6001, I was assured that I would receive a call back by 2 p.m. I even took the initiative to text a copy of the contract for reference. However, I was left waiting until approximately 5 p.m. the following day to hear back, long past the promised time. Disappointed by the delay and lack of communication, I decided to engage another company, RGP Tree Service (https://www.chicagotreeremovalcompany.com), who promptly completed the job. Unfortunately, when I informed the individual, I had initially spoken with about my decision, his response was, "Why did I waste his damn time?!". He then abruptly ending the call. Despite my attempts to reach out afterward, I was met with his voicemail. Left with no alternative, I left a message expressing my disappointment at his unprofessional conduct. His subsequent text instructing me to stop calling only added to my disappointment. Rather than addressing the issue at hand, it only served to further highlight the lack of professionalism displayed throughout this interaction. In response, I matched his energy in my response text. My guess is that this guy must have been one of the owners or the owner. I do not believe an hourly employee would have the confidence to address a customer in the disrespectable fashion that he did. RGP Tree Service did an excellent job (773) 694-1742 Check them out at: www.chicagotreeremovalcompany.com read more

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This company was hired by my HOA and did a complete butcher job on our tree, taking off some of the limbs that needed to be trimmed, but also leaving scraggly branches that should have come down. They also completely trampled through our plants, destroying many of them. A hydrangea that was in flower is now completely gone. They left sawdust all over everything, including tons in our a/c unit and dislodged paving stones. read more

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Eric and his Phenomenal Tree Service crew did a fantastic job removing a very large silver maple tree in my son's backyard. They were dependable, thorough, and easy to work with. It was a big job and they handled it top notch. Very happy with their work! Eric was also willing to negotiate. Highly recommend! read more

Excellent!!! This is the greatest company--friendly, professional, and reliable. I contacted Eric Avilia (referred by a friend) and even though he was busy, he was able to squeeze me in. The workers greeted me with a smile, were professional, cleaned up, and did a quick follow up after completion. In addition, they were prompt. They even made suggestions about another tree that needs attention (which I will call them back later for this one). Well done!!!!! read more

We just had our trees serviced today and received Phenomenal service! From the phone call to the office and them telling the window of time to expect Eric to arrive and the number that would show up on my phone when he was calling. He called and arrived within the time he said, provided the estimate and provided the service the very next day. We had scheduled another tree service company to come that day and they never showed and it turned out positive for us that they didn't. Team arrived early, surveyed what need to be done , started at 8 AM and the job was completed by 1:30 and our yard was cleaner then when they came and they picked up what went into our neighbors yard also. Inquired with us if it was to our likings and trimmed a few branches that I requested with no hesitation. Mike and the other team members were very respectful and pleasant to interact with. Money well spent and we will recommend them to anyone needing tree services. Phenomenal Tree service lives up to their name! read more

It's time to call Phenomenal Tree Service again. It's now June 2023. I called the office on Wednesday to have a tree removed, Eric had the crew at our house early Thursday morning and they got it done. This is our third time using Phenomenal Tree Service. And we are still very pleased. The price was fair. The crew, their expertise, professionalism and cleanup. All 100% Thanks Eric. You take pride in your company and it shows. You're our guy anytime we need trees removed. read more

I had asked on my neighborhood Facebook group for a tree trimming service. Several people recommended this company. I called the owner, he immediately came out to do the quote, was professional and talked through what needed to be done on a large hackberry tree providing too much shade and just too overgrown in my city yard. I wanted it paired back and cleaned up. He gave me a very fair price, the crew came the next day, the work is complete. My neighbor even got in on the action and had her tree cleaned up at the same time. The tree looks fantastic and the yard was perfectly cleaned up. I'm a real estate agent and will definitely be referring them to my clients!! Super pleased. read more

Phenomenal Tree Service - Before. Limbs hanging near roof and wires. - Tree Services Near Me - Chicago, Illinois

If you're looking for responsive and helpful customer service, quality work and fair pricing, I would *highly recommend* Phenomenal Tree Service. We had been talking with another company that was highly rated for several weeks but their response time was terrible so we decided to explore other options. I'm very glad that we did. Eric was a delight to work with and his team did a great job. read more

Eric and his team were great! He came out right away for an estimate and then they were able to start the work within days. It was a big project, but they got it done quickly and communicated the progress of the project. We will definitely use them again in the future and would highly recommend them! read more

This company destroyed the two main trees on my property, single handedly decreasing the value of my home. The curb appeal and general appearance of my house has been ruined because the trees that I asked be 'lightly cleaned' were comprehensively overhauled. After meeting with Eric for an initial quote and seemingly being in the same page for what we agreed the job would entail - he took a full page of notes and the appointment lasted nearly 20 minutes - his team ignored everything. I tried to express my displeasure but was met with nothing but hostility and disrespect as I was told I "didn't know what I was talking about" and the trees are "better this way". Point of the matter is: they did not do the job that I agreed to pay for. I was treated poorly by the on-site team and Eric who went from pleasant to work with to utterly disrespectful. They even tried to up charge me on the work because it was "more than what was agreed to" - the f*cking nerve of this company. I wholeheartedly suggest everyone looks elsewhere when looking for any work from this company. Zero stars. read more

Well I guess I hit a nerve and they took my review from this morning down. I witnessed two men doing a woodchip delivery and they had issues getting in the space first of all. Then after getting the box up and offloading the chips they started to drive away and almost tore down the power lines when they still had their truck box up. When they realized what was going on they tried all sorts of methods for 30 minutes to get the lines out of the way including hooking a rope up and trying to pull the lines out of the way. When that finally worked they left the rope up over the lines and just drove off. Also they snapped a few cable and internet lines and when they realized what they did they just threw those lines over the fence and drove away hoping no one would notice. Guess what everyone notices all nowadays. Since then I received a call from the company asking what I left a bad review hours ago when I was not the customer? Who cares if I am not the customer? If I witness bad customer service and destruction I am supposed to ignore it and let it go? Nope that is not how life works. If i could leave zero stars I would. read more

I contacted PTS to trim down a weed tree in my backyard that is shared with a neighbor. Eric came out the provide a quote and said a crew was available the next day. He texted me when they would arrive and they were right on time. I met with the crew to go over the project again and they completed the job with no issues. They cleaned up everything afterward with no issues. The backyard had a lot of bushes and ornamental trees and avoided impacting any of those. The payment was super easy. I definitely would hire them for additional projects. read more

Well done job overall; I did a mass search of tree removal service companies on google for my zip code they was one of the companies that I ended up calling for a estimate. They beat my lowest price quoted at the time by $100 and was available to start the next week. They took down 4 larger trees and trimmed a 5th tree of my neighbors off my property. The team was cautious of my yard landscaping and moved around stuff as needed while putting stuff back into place at the end of job. Only two small cons overall but still very minor; I had one bush they slightly damaged by accident but they informed me right away, I gave them the ok to cut it down. Second it took them a extra week to come back and remove three stumps but honestly in all fairness it was a extremely rainy week. I would definitely recommend them to neighbors and friends. read more

Cannot say enough positive things about this professional, and RESPONSIVE business. Eric set the tone with a FAST same day appraisal of work and that at a fair price. The woman in the office was downright cheerful and professional. Eric scheduled the work in just 1 day and his crew arrived promptly and performed a professional/comprehensive Mulberry tree trimming and the removal of a major tree limb. It was all cleaned up...you'd never know they'd been there as the debris was completely taken care of. Zelle payment option was utilized and appreciated. I don't see why anyone would go elsewhere for their tree service projects. This business is legit. read more

They were professional, kind and did great work. The owner was very responsive in my initial request and in coming out to give a quote. His guys showed up on time ( even early - which is rare for any service these days!) and did a great job trimming two huge trees. They cleaned up our yard and the neighbor's yard too . I'd highly recommend Phenomenal! read more

Very happy with the service I received. I had a big maple tree in my yard that desperately needed a trim. Phenomenal gave me a competitive quote and were able to schedule the work quickly. The crew arrived on time, did a great job with the pruning, and completely cleaned up my yard. Five stars for sure! read more

I contacted Phenomenal through HomeAdvisor. Eric came by the next day to walk the property and make recommendations for trees to remove vs. trim and cautioned against trimming certain trees until they are dormant. We ended up having 8 trees removed--all were either dead or growing too close to the house foundation (one giant oak was growing a foot from the garage). Removing large trees and having the stumps ground out is expensive, but the quote was reasonable and Eric was knowledgeable. The crew came out the next day and cut down all the trees necessary. They removed small branches and other debris the same day, came out to grind out the stumps a few days later, and will be picking up the remaining logs this week. I've already recommended Phenomenal to friends, and I will be using their services again in the coming months. read more

PHENOMENAL! Eric came out on Saturday and had his crew out here to do the work Monday morning. They do an incredible job and were wonderfully professional. read more

These guys did great work on my house. I had a tree that grew into my garage, large bushes, and two large trees that had branches on my power lines. They cleaned up after themselves and my yard looks great! read more

Eric and all the good people at Phenomenal were professionals. The removal of two 25ft plus trees from my yard went smoothly with no problems. Thank you! Great Job! read more

This company is just that, PHENOMENAL. They quoted me a extremely fair price for removing two trees. They were much lower than the other quotes that i had received. They showed up at the the estimated time and got straight to work with no issues. They cut down the two trees and cleaned all the debris up. I would definitely recommend them. read more

Eric came out Monday, the same day I called, & gave us a good estimate His team came when they promised and were all finished in a matter of a few hours! read more

In response to a request I submitted to Home Advisor, Eric from Phenomenal Tree Service contacted me for more information. We scheduled a meeting and he arrived early and very prepared with a proposal/contract ready to be completed. We agreed on the price and on a convenient day/time. The job was to trim all my neighbor's tree/shrub branches away from my fence, house, garage, roof, etc. Eric called me the morning of the job to let me know the guys were on the way and when to expect them. Four men arrived ready to work. They were friendly, polite, and very efficient. Eric also came to make sure everything was going right. I am very impressed with Eric and the workers. They did a great job, quickly and efficiently. I highly recommend this service. read more

We had this company remove 3 trees & a few very stubborn bush stumps! Most companies quoted us over $5k per tree! Not these guys! They got the job done within a couple hours, cleaned up after themselves, and were very affordable! So happy to have chosen them! Also we live on a Main Street with lots of traffic and they were able to get the job done without any issues. Will be recommending to everyone! read more

I called this company in late January 2019 about removing 2 trees in the alley behind our condo building, one of which was destroying property. Eric answered right away, seemed eager to do the work, came by THAT DAY, and called me with a quote shortly afterward. Most contractors do not react so quickly, so he wins high praise for that alone. I ultimately received quotes from 5 other companies and when I later explained that his wasn't the lowest bid, Eric immediately matched it because he wanted the job. Another rarity! I therefore recommended to our association that he be awarded the contract and they agreed. Due to the cold weather, they couldn't do the work right away as planned, but when they did, Jaime (Eric's brother) and the others with him were as friendly, efficient, knowledgeable, and hard-working as any crew that you will find. It was amazing to watch them. They had both trees down in a matter of 3-4 hours. Due to equipment problems and a metal obstacle, they couldn't remove the stumps that same day. I was worried about this, thinking they might not come back, but they honored their word and did the work 7 days later (last Saturday), nimbly working around the metal post growing in the tree. (Yes, I know how strange that sounds, but believe me it's true.) I cannot recommend this company highly enough for the way they handled our project from start to finish. Although this is the first time I've ever needed a tree removed, I couldn't have hoped to find a better group of people. If there is a better one out there, it's hard to imagine, as Phenomenal Tree Service more than lives up to its name! Hire them with confidence and trust - you will not be disappointed!!! read more

These guys were absolutely phenomenal. Eric (the manager I believe) is extremely helpful, polite, and accommodating. We needed to clean up/ prune a big (4-5 stories tall) pine tree. It involved clearing a trunk of branches up to a height of 5-6 feet and then pruning/ cutting back the rest in girth. Eric was able to call me back and schedule a meeting for a free estimate the day right after my call. Then he followed up politely about what price would work for me. Great communication, great price. The next day he was in my area and a team of 4-5 guys helped do the job. They were very quick, but also did a great job. Also cleaned up/ took away all the heavy debris. Amazing company. Best experience and customer service you can ask for. Definitely try them out! read more