Took the Eldorado to your preferred auto body shop, owls, the day after the incident. He said no…read moreestimate needed his words" I'll just work it out with John". Thanks John for crediting the Escalade work- except for the estimate charge. Charge me for an estimate. Then refuse to do the work. What good is the estimate. I only wish it hadn't taken you three months. I could have really used that $2600 during the holidays. That must have been a hell of a three months vacation.

No ripoffs just quality assessment And work. Courteous and…read morefriendly service writers.

Highly recommend the service. They are honest, knowledgeable, and helpful…read more Xxxxxxxxxxxxxxxxxxxxxxx

The price was fair and fast! Nice staff. Very friendly. The office was clean and the garage was…read moreneat.

My 2008 Sonata's back window became inoperable. My husband had work done here on his 1999 Explorer…read more We were both totally happy with the mechanical work and their customer service ( thanks Steele). I would highly recommend this shop!! No more dealerships!!!

A friend of mine on disability had engine trouble on her hyundai. Brought it to Heath's. After a…read more$250 diagnostic fee that is a huge ask on disability income, they diagnosed blown engine, said $9200 to replace it. I saw there was an extended warranty/recall on the engine due to a manufacturer defect, so we brought it to the hyundai dealer. No diagnostic fee. They found it was "just" a bad knock sensor, $750, and after some more digging on their part, the sensor was part of another recall, so free repair. The metal shavings in the oil that Heath claimed showed a blown engine were nowhere to be seen. My friend could not have paid $9200, and she needs transport. Diagnosing a blown engine when it's not blown, and not even looking to see if there is a recall isn't acceptable, especially knowing, as they did, that money was very tight.

We started with Kirby automotive 10 years ago and we're always very satisfied. The original owners…read moredid sell the business and it is still family run, and we never noticed any change in the scope of work or the excellent service. Whenever something can be done at the same time as our requested work to save us time, and that will save us money they let us know, or they tell us what is not necessary.

Jeremy was very pleasant. And thanks to the tech that found a very important bolt that was missing…read morefrom another auto company where I had my brakes done. You saved my life! Very clean waiting area. A really nice first time experience. Thank you!

While visiting friends in Prescott, we took our Audi A6 to Twin Lakes Auto to have the rear brakes…read morechecked because they were making noise. Josh and Jen were amazing. Not only did they find our brakes were fine but found the cause of the noise. It turns out we had a screwdrive kick up from the road and was scaping the inside of the wheel. Josh said he had seen a lot of things but never this before. We were treated so well. I would highly recommend you take your vehicle to Twin Lakes Auto if you need any automotive service. They are such great people and will treat you fairly and provide such value to their clients. Can't say enough good things about Twin Lakes Auto Service

Just good honest people I have 3 different cars that they…read morehave serviced or repaired and they have always done what needed to be done completely and in a timely manner. Good service, quality work, and a fair price

These guys are awesome. I was working on Prescott Valley last week when my brakes final went metal…read moreto metal. We reached out and they were able to get us in same day. We were given a reasonable quote to do all four brake and rotor sets but when the rears were inspected, they showed me and said there was no need to do the rears as they were in good shape. They knocked out the front quickly and got me back in the road to the valley. Friendly, honest, reliable. That's hard to find in an auto shop these days. I'd recommend this shop to anyone.

I've been driving past Southwest Auto Clinic for a couple of years now, and don't know why we…read morehaven't taken our cars there for maintenance and repairs. I called them this morning due to a very loud screeching noise that was coming from my front brakes. I was told to stop by this afternoon, which I did. Of course when I got there, the noise had stopped. Isn't that the way it always happens?! When I arrived, Jonathan greeted me outside, he listened to what the issue was and promptly pulled my vehicle in and put it on the lift. It was discovered that I picked up a rock that got caught in the rotor, resulting in the awful noise. No damage was done, fortunately. I can not tell you how much I appreciated the honesty. He charged me a more than fair rate for the diagnosis....nothing. I certainly wasn't expecting that. This is beyond amazing customer service. Since I was there, I decided to ask about getting a quote on a service another establishment told me that I needed to get done asap, which was quite costly and I wanted to get other quotes before committing. Well, he looked at the issue, did a test and it was determined that what I was told was not even needed (replacement of rear leaking struts). There was nothing leaking and it passed the "bounce test" with flying colors. Jonathan told me he wouldn't even quote it because it wasn't necessary work. Thank you Southwest Auto Clinic for your honesty. You have without a doubt earned out business. (the shop is super clean, comfortable inside waiting area, friendly employees).

I have no words but 10 stars! I have never been treated so kindly, the customer service was better…read morethan a 5 star resort. My truck, Ford F150, has been having issues and I have not been able to take care of it in a one stop shop until I found Bob's Complete Auto Repair in Chino Valley. Thank you Bob and the ladies that went above and beyond.

I have been going to BOB's C.A.R for service on both of our vehicles. I would rate them 10 Stars…read more They are honest, pleasant to work with and have a team of mechanics you can trust. I recently called because our car battery died, and I was having someone come to jump it. When I called Cristiana was so very accommodating and fit me into their schedule. . They had the new battery installed and ready to go in an hour. This team of professionals are the best! I highly recommend them for your car's needs.

I try to do all my auto work because of reliability/trust issues with auto shops. Truck needed a…read morefuel pump and the gas tank needs to be dropped to replace. Too much work for me to do. Took truck in to replace a fuel pump. I provided the fuel pump. Took about 3 hours. Once picked up, told me fuel pump works but gauge is reading empty. (this pump is in the tank and there is a lever with a float attached to the pump). Went to the gas station to put in gas and tank would not vent at all. Couldn't fill it. They stated I must have a bad pump. Got a new one under warranty and went to another shop. Found out first shop pinched a wire in the new pump, forgot to attach the float and lever to the new pump, and crushed a vent line with one of the tank support brackets. I guess my reliability / trust issues are valid.

Ralph and crew are great. They don't overcharge and will get you vehicle back quickly.read more