I've tried to call here two times and receive a text back they were busy and communication could be…read moresent through text. Sent text, have not heard back and it's been over a week.

The communication regarding policy is almost zero to none. When someone is looking at replacing a…read moretransmission, know that they'll not work with you if you're common folk like myself. They say they have financing but financing can double the price of the work with zero work around. They do have a storage fee that they'll fail to mention and won't release your car even if they just did a diagnostic (I have the recording.) It's cheaper to uber it until you can get a car under 5k. Good luck out here y'all, these money grabbers have no compassion.

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

I've been bringing my truck here for a few years now. They helped me resolve an oil leak, the…read moredealer I had taken it to didn't tighten something and I was leaking oil. They topped me off and had me out of their quickly, I've been coming here ever since. They do excellent work, they deliver my truck to me in the time frame they provided, everyone is very professional, they text me reminders and make recommendations without being pushy. I would definitely recommend Gilbert and his team. Everybody's neighborhood should have a trust worthy mechanic like this team.

Took in My 2007 Toyo Tocoma With 419,000 miles in for a complete tranny overhaul , did a great job…read more! looking to get to 1/2 mill at least

I was referred to this place of business for a transmission service by my paint and body guy. Once…read moreservice was done my transmission still leaked which caused costly damage to my driveway. I reached out to the owner who said he would check his schedule to determine when my truck could be checked out. A week later no response. Take your business elsewhere. Some place that respects your time and money. There's plenty of alternatives.

We started bringing our vehicles here about a year ago. Their prices are better than other places…read morearound. The customer service is excellent. They are very friendly when they answer the phone and when you go into the office. From what I can tell they seem very honest regarding your car issues and they arent pushy at all. I definitely recommend this location for auto services.

It's been a while since I have experienced what I thought was an honest transaction at an auto…read morerepair shop. It's a tough balance between recommending what a car needs and determining what a customer can afford. Usually, you need to find a personal mechanic you can trust to get this balance. In this case, I like the way Christian Brothers moves. Their auto report and process alone are worth the visit.

Always focused, accurate, professional, timely and measured. Ray and staff have taken care of my…read moreold and new cars for 15 years with open and complete discussions on the issue(s), too. I am completely satisfied. They will work with you on billing, too.

The first time I went here was on the recommendation from Discount Tire next door. They told that…read morethey all take their cars to Fist Class. I really appreciate the recommendation because Andy and the guys have been great. Outstanding customer service and first rate repairs. I keep going back!

Luis was fantastic!!! My AC went out in my car and I showed up so sweaty and stressed out. He found…read morea leak in my compressor and quoted me a reasonable price. He even charged it so I would have AC over the weekend even though it would still leak out. I highly recommend this place! They do not try to over charge you if you're a girl. I ended up having a family friend take care of my issue for me. But I truly appreciate everything Luis did.

I'm highly recommending 2B Transmission. I'm a small business owner and I appreciated the excellent…read morecustomer service. The owner is informative and he helped me exactly with the service requested. Made some additional recommendations without feeling like he was pushing a sale. I got a great value for the work he performed. My car felt like new again! I trust this business and hope you will give them a chance too.

BE CAREFUL!!! SCAMERS!!! I brought my car in not knowing what was wrong. It turned out to be I…read moreneeded a "POWER BRAKE BOOSTER" a part that only costs $116.52 and it should only take an hour or two at most. Get this, they charged me $410.50 'for the part and $410.50 for labor you can clearly see I got ripped off!! When I questioned the price they gave me the run around answer. I'm a non confrontationl person and left without causing a seen. I called and went in again and was turned down again. All I asked them to do was refund a portion of my money $410.50 I know they have to make a living as well that's why I'm only asking for half my money back I believe that's fair! So far they have just said it's the other Coworkers fault. I hope they come to their senses before I take them to court and I will! So much for a Super Discount. BEWARE!!!

*** LADIES BEWARE*** This facility replaced my clutch actuator, which is expensive. Months…read moreafterward, the car was doing the exact same thing as before; hesitating when I shifted into drive or reverse. On a Monday, I called and spoke with Emeral(?). He stated to bring the car in, and based on the time, he could let me know what is going on by the end of the day. I stated that I could have it there by 1p. I was there at 12:30p. Emeral started that he would give me a call before the end of the day. No call from the shop on Monday or Tuesday morning. I called Emeral around 5pm on Tuesday. He stated that they were putting things together and would call me within the next 15-30 mins. Again, I was lied to.  No call.  Wednesday at 10:30a, Emeral called to state that he was waiting on a quote for a part and he would call me as soon as he received it. I stated that he told me that he would call me on Monday and yesterday (Tuesday), and the calls never came. I told him that it was poor customer service to make promises that he wouldn't keep and to have someone's car for that long without updates on what is going on. I advised that if I hadn't called on Tuesday, he would not have called me, and I still don't know what the issue is with my car. Emeral stated, "Yes, if you hadn't called on yesterday, I would not have called you." I state it's bad business to not keep your word. Emeral stated, "What did it matter?" He was not having that conversation with me.  I asked for the total of what was owed. He stated $0 at this time. I advised that I'd be there to pick up the car. On Wednesday afternoon, I went to pick up my car. Emeral stated the conversation by apologizing.  He stated that he felt bad at the end of the call. He proceeded to tell me the diagnosis, which, according to him, was not the transmission. I remained silent. If the shop specializes in transmissions and they were standing behind previous repairs, why did he not call and state that on Monday? Emeral stated that he would call me within the next 30 minutes with a quote for repairs. Unsurprisingly, the call did not come. We all have lives; jobs and responsibilities, and they all require some form of transportation. Most of us take pride in our automobiles and misses them when they are not available to us.  For a mechanic to have a car for greater than two days without a follow-up call as promised is unacceptable.  I'm applauded at the lack of customer service that is rendered here. LEARN FROM MY MISTAKE, find a repair shop that treats customers with respect and whose word is bond. If you don't care about those things, then this is your place.

Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

I am learning I can't believe artificially inflated reviews on Yelp - because of these positive…read morereviews, I've been going to Sunland for years. I realized that outside of the most basic work (like breaks, fluids or shock changes), they are not the place to go. When I have issues and take a car in, I leave with the very same issues, but I think they are taken care of. I have multiple cars now which fall into this category. The most recent is a Ford Expedition with a leak. $1500 into the work, the original problem was not solved. In fact, I now have a quote for $1900 for the remainder - when I asked why the problem wasn't solved it was 'oh we misdiagnosed it and you "Approved" the work'. They do not stand behind their misdiagnosis. I have not had this issue elsewhere- dealerships or other big-box repair shops. Another situation - I went in for a check engine light; they replaced a spark plug. The same thing is still occurring even now after my car has had all of its spark plugs changed, and I personally found a broken air hose in the engine and fixed it myself. They went with the computer code but never actually diagnosed the problem. I'm not driving rare cars. When I reflect back on previous cars I've had issues with, the same pattern occurs - I take it in, the problem is not fixed, I am quoted a large estimate, I buy another car - the savings I perceived to have were never worth it. Consider this when you go in.