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    VIP Tires & Service

    2.0 (1 review)
    Closed 7:30 am - 5:30 pm
    Updated 2 weeks ago

    Services - VIP Tires & Service

    Auto brake repair

    Auto engine repair

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    3 years ago

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    Colleen C.

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    Valvoline Instant Oil Change

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    Last time I was there there was a guy with a beard who looked like I was boring the f*ck out of…read morehim. He was annoyed that I didn't buy a windshield wiper and then didn't even bother to go over the maintenance recommendations or try the upsell like they usually do. They wouldn't have put air in my tires unless I asked for it. I asked him if they had any coupons and he said he didn't know. How hard is it to just say "google it and you'll find one." I wonder if this is the same guy that was trying to tell me that synthetic wasn't any better than conventional. Don't even get me started on the time they lost my oil cap and then I'm guessing screwed a replacement on, stripping the threads. I found out when all of the oil drained out of my car and I had to replace the oil pan. There's a new girl working there who's super sweet and another guy that's likable enough. But beardo gives me the icks.

    This (Chandler st. Worcester MA) was one of the worst customer service experiences I've ever had…read more I brought my parents' car in for a routine oil change, and during the service they cracked the oil filter. I sat in the car for over two hours while they attempted to fix the issue. In the end, they told me there was "nothing they could do" and that the car would need to be taken to a mechanic. Because of this, I lost multiple days of work, and they are refusing to compensate me in any way. Their excuse was that the filter cracked because the oil change wasn't done on time, which makes no sense given that the damage happened while the car was in their care. There was no accountability, no solution, and no concern for the inconvenience they caused. I strongly recommend staying away from this place.

    VIP Tires & Service - autorepair - Updated September 2026

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