I came here with an older model vacuum and the guy wasn't helpful. He quoted me an outrageous amount for something that wasn't broken a button that you push to retract the power cable. In the end he tried calling for parts from somewhere but I looked on the Internet today and found the parts on Sears Replacement Parts website. Waste of my time I suggest you look at the model information on your appliance and look up the manufacturer on the Internet. Otherwise buy something new all together. read more

Somehow I broke my relatively new Bissell vacuum, but I brought it to Phil's and they fixed it in 2 days for only $25. They even cleaned the filter and exterior. So happy that this place exists! read more

Tremendously happy to discover this last remaining vacuum store in San Francisco. I was graciously helped by knowledgable people and was able try out different vacuums before buying the perfect one for my particular needs and home. With their expertise I bought the best vacuum (Sebo) I've ever had in 30 years! This store is a true SF gem so everyone should get their vacuums there. Get your electric appliances repaired there. Do everything you can to keep this place in business because all the others have gone out of business. read more

The staff is Efficient. The have lots of stock. They are knowledgeable and helpful. Good old school service and quality!

Very knowledgeable and very helpful. Prompt turnaround on repairs and great products in stock.

The best customer service ever by intelligent, knowledgeable and kind folks taking pride in their products and services.

This place is awesome!!! A part in my dyson broke and they were able to find me a replacement for a great price!!! They didn't have it when I visited the first time, but called a day later telling me they found the part! Instead of replacing the piece at dyson for $130 I found one for $40. Check this place out before tossing your vacuum or buying brand new. read more

Best Place to get things fixed! Now including toasters, ask for Son, he works part times there and can fix it for you. He used to work on Helicopters, so a toaster or other appliances is easy! read more

So helpful and knowledgeable. Since they sell vacuums I was concerned they'd recommend a new vacuum over repair. But they were honest that I had a good model and it would be better to repair. I appreciate that honesty and integrity. My vacuum is working great again. Thank goodness! It gets a lot of use with a long haired dog. read more

My Zojirushi electric hot water boiler stopped working and he knew the problem right away and replaced the thermal fuse in an hour. Knows his stuff about Zojirushi electric water boilers. read more

I love this place! My Ricaar vacuum broke after twelve wonderful years and I needed a new one fast. I went to Phil's Electric and Vicky was wonderful in helping me find a great quality vacuum that fit my needs. She was friendly and knowledgable and my new Simplicity vacuum works great. Less than two months later, my husband accidentally vacuumed over some water (don't ever do that!). I called Phil's Electric to help me and they told me to bring it in. They ordered a new motor and fixed my brand new vacuum all within two weeks. Best of all, they were super gracious and kind and did not give me trouble for my husband's accident. Quick, easy, professional, I would recommend this family owned business to anyone! Thank you! read more

Took my Maile vacuum cleaner there to be repaired. They knew exactly what the problem was and fixed it quickly. Just a bit pricey, that's why it's not five stars. read more

Good old fashioned genuine service here. Our Dyson vacuum gets pretty grimey with both dog hair and my hair, plus the crumbs it eats off the floor and sofa. Love having a friendly place to have it serviced, "Dusty" is always nice and clean, works like new every time we pickup. read more

This is my 100th review. Oh, the pressure of deciding which business to review. Should it be regarding a business that says something about me (Bob's Discount Skydiving, for instance)? Or, possibly, should I review "Yelp" as so many people seem to like to do with their 100th? Nope. Not me. I'm opting for good old Phil's Electric. Why? Three reasons: 1.) They Fix Vacuums - quickly, inexpensively and professionally 2.) The woman there gave me the MAD hookup of getting me little Christmas lights to string on my stroller, so, they're INCREDIBLY NICE and CONSIDERATE! 3.) They play the Chipmunks at Christmas time Shortly before Christmas this year, my vacuum cleaner went kaput. We live in a small apartment with two large, hairy, extremely shedding dogs. A week without a good vacuuming is too long, plus, at the time, we had a 6 week old baby. You kind of want to Purell the world when they're that young, so, not having a functioning vacuum cleaner really sucked. Mr. B thought we should just get a new vacuum cleaner, but I thought it might be more thrifty, and better for the environment, to attempt to fix it. Thus, we dropped it off at Phil's. When I deposited the vacuum, I was randomly inspired by all the electrical stuff on display (hair trimmers, lamps, etc) and asked if they had any idea how I might get a set of Christmas lights that could run on a battery so I could string it around our new baby's stroller. This would be both festive and safe, since it was getting dark very early and I wanted to be sure people could see us as we crossed the street. The woman working there (who, I'm guessing might be an owner) said I could buy that sort of thing at Walgreens. She gave a really detailed description of the lights and sent me on my way. I immediately headed to Walgreens, but, bummer, they'd already sold out of them at the two locations I went to! I gave up on my quest, figuring that maybe next year I'd get some, or that possibly I'd find them on the Internet. Four days later, Mr. B and I stopped by Phil's to pick up our vacuum. I waited in the car with Tiny (the baby), while Mr. B went in. We were both a little grumpy that day, what with lack of sleep and pre-holiday blues. So, a few minutes later, out comes Mr. B, all smiles, with the vacuum. He got in the car singing: "Christmas, Christmas time is near, Time for toys and time for cheer." And then handed me a small brown bag. I opened the bag and inside, lo and behold, was this set of portable, battery operated Christmas lights. CAN YOU BELIEVE THAT!?!???!?? This SUPER NICE lady had actually stopped by some magic Walgreens that still had the lights in stock and bought it for me. She insisted to Mr B that it was a gift and wouldn't take money for it. HOW COOL IS THAT?!????!???!??? So, that's why, Phil's, you're my 100th, most specialist, most important and happiest review. Thanks for helping us to keep a clean house AND for bringing us some holiday cheer with it! read more

I'd absolutely recommend Phil's electric for you vacuum repair needs. I brought in my Dyson V8 after ordering a part from Dyson and trying to fix it myself. However, I couldn't get the stick and brush head to work, so I needed more assistance and was outside of the warranty period. Phil's electric took car of me, replacing multiple parts, and for $140 got the entire unit working perfectly in about 3 days. read more

Fast, skilled service, fair prices. The world should be more like Phi's. You break your vacuum cleaner, they fix it. It's that simple. They'll ask for two days, but if you drop it off in the morning there's a good chance they can have it ready that evening. Look behind the counter and you'll see spare parts. Lots and lots of them, neatly organized. This is your first clue that Phil's has the tools, experience and parts on hand to deal with just about any reasonable problem. Minimum labor rate is $25, and I'm guessing that 85% of the time that's what you'll be charged. Unlike most repair services, parts aren't marked up drastically. In my last visit I paid $5 for a new belt and a bag and the $25 labor charge for a whopping $30 total. 15 minute parking is available right in front of the shop. They repair just about every brand and are a factory authorized service center for Eureka, Oreck, Sunbeam and Sunkist. Replace or repair? I don't know, but I have great faith in the testing labs of Consumer Reports. They say for a $200-$600 vacuum cleaner - Always repair if you have problems in the first four years - Maybe repair in years five through seven - After seven years always replace read more

I took my broken lamp to Phil's Electric. They were attentive and helpful. My lamp was repaired at an affordable cost.

I just love Phil's. After several trips to admire the greatness that is a Miele vacuum cleaner, each time getting advice and insights from the lady who manages the shop, I finally took the plunge and purchased one last week. They've also helped me out with rehabilitating and repairing other vacuum cleaners, sometimes not charging for service, and I mean really, who does that? A small business with a loyal following, that's who. An interesting assortment of specialty cleaning and home maintenance supplies is on sale as well as other small home appliances. The staff is very familiar with every product they carry. 5 shiny red stars for Phil's!!! read more

My gut instinct when something breaks is always "let me go buy a new one." In this case, I wasn't prepared to spend $300 on a new vacuum cleaner, so I turned to Yelp to find a repair shop. Lo and behold, this repair shop was right in my 'hood! This place reminds me of the Mom and Pop type of repair shop that I would find in my small-ish hometown (not in Big City San Francisco). I brought my poor, non-sucking (meaning that it had no suction) Hoover bagless vacuum cleaner in on a Friday around noon. The lady at the counter was friendly and reassuring when I explained my plight (I thought maybe I had vacuumed up part of an area rug) and told me that they would take a look at it and get back to me by the next day or Monday. I was cleaning my apartment the next afternoon and received a call just in the nick of time (right when I was at the vacuuming stage)! I went to pick it up and my baby worked like new! It was kind of pricey ($65), but not as pricey as buying a new vacuum would have been. The majority of the price covered the new filter and the remainder was to fix something that had accumulated inside (this part was kind of vague). All in all, very friendly and efficient service. They also have a green zone (20 minute parking) big enough for a couple of cars, so you don't have to worry about finding parking and then lugging your dust jockey. Oh, they also sell new vacuums and they fix lamps! read more

Found these guys on Yelp and though they were far away, it sounded like the best bet. Since the broken vacuum was like, 10 years old, I called before bringing the thing there. Gave the dude the brand, make and # and shit, and he was like "oh, yah. we can fix that! no problem!" Annoyingly, they are only open during work hours, so the only way this was gonna happen is: a) waste a saturday afternoon lugging a vacuum around on MUNI b) spend $20 on a cab there on a saturday afternoon I picked (b). They told me it'd be ready in a few days. Some time after the specified day, my old man called to make sure it was ready and they told him they don't make parts for that vacuum anymore and that it's worthless--can't even sell it for parts. Thanks alot. Perhaps you could have told me that when I called specifically to determine whether it was fixable and before I wasted a 20 spot. Boo hiss. read more

I like repairing things. Most things, my Honda Civic, LG 37 inch LCD television, the microwave oven and even my iBook are beyond my limited skill and patience levels, however, a vacuum cleaner seemed like something I could handle. I put my Eureka Whirlwind up on the table, unscrewed the cover, and immediately diagnosed the problem. The large rubber-band was bad, AND, the rotating brush-thingy was broken. I went to the internet to search "large rubber band for vacuum cleaner," and "rotating brush thingey " but surprisingly, came up empty. I did see a little entry for "vacuum cleaner repairs" and clicked on that. Up came the entry for "Phil's Electric." I was nonplussed. Vaccum cleaner repairs? I thought vacuum cleaner repair went the way of typewriter repair, doctor's house calls, and the balanced federal budget. As it happened, I was in SF on Saturday and I thought, "let's just see if they have what i need." Phil's is a throwback to the days when appliances were made to last and an investment in replacement parts was common. Phil's is a reminder that sometimes, a few minutes effort and a few dollars for parts can mean an extra $200 available for a weekend out somewhere. AND, Phil's reminds us that, while the erector set, tinker toys and Heathkit electronics may be a part of our distant adolescence, the capacity to take something apart, diagnose its ills, and find a proper and workable cure still resides deeply within us, needing only a proper nudge and a convenient and knoweldgeable source of replacement parts. Ah - but could they help me in my moment of need? Simply put, they could, and they did. In a matter of moments, the woman behind the counter brought out a "drive belt," as they are apparently called, and a "roller brush" which I now accept as a better, more accurate name for my broken "rotating brush thingey." Total cost to repair my ailing Eureka, $28.00. Time spent replacing said parts: 4 mins Experience of fixing my vacuum cleaner myself - Priceless. (well, $28.00 actually) read more

I found Phil's electric googling for lamp repair. I emailed and asked if they could re-wire my Australian lamp, and they actually emailed me back! It is pretty amazing for an old school business to email a customer back. Props to Phil's. I took my lamp in there and they gave me a ticket, three days later I picked up my beautifully re-wired lamp. Thanks Phil's! If you're looking for a vacuum I'd recommend Phil's as well - their salespeople are knowledgeable and they have a good range though they seem to be fairly Miele-centric. read more

No better place to take your vacuum, hairdryer or almost any appliance to get fixed! Love the family owned service. Always helpful, informed, gracious and quick. Parking in front. read more

I love Phil's! I finally gave in and decided to buy a Miele, after going there for years for replacement bags for a cheap vacuum. I'd done research online and thought I knew what I wanted. The woman there asked questions about our place - do we have wall-to-wall, how many rugs, are they valuable, is it mostly hardwood floors?, etc - and then steered me to a lower-priced model. Turns out the high-powered model I wanted would have damaged our expensive handmade wool rugs. Who suggests a less expensive sale? A local business owner with old-fashioned values who actually cares about customer satisfaction, that's who. To top it off, when I went in recently for more bags, I dropped off the old vacuum for them to repair and then give away or dispose of (a free service they offer), and she gave me a $20 box of Miele HEPA bags for free! I can't say enough good things about this place. They really stand out in terms of customer service. I don't know how they survive but I hope they do, for decades more to come. read more

Competent, friendly, knowledgeable, fair pricing. What more would you want in a local establishment. I purchased my Meile at Phils and have had a couple of stoppages (my fault for not paying attention what I was vacuuming up. They fixed things in a jiffy with no charge, and once when the item was is large it caused damage, they repaired it and cleaned it up rapidly and charged a very fair price. Definitely one of my favorite places of business in this era of big box stores and Amazon. read more

I bought a Miele vaccum here a few weeks ago and it worked wonders on my hardwood floors, rugs and upholstered furniture (we have 3 cats)! Phil's is a family owned and operated business of the old school. Awesome! When I bought the vacuum, the very friendly and attentive woman who helped me didn't rush me at all, and I ended up feeling really confident that I had chosen the correct mode for my needs. Then her son carried the vacuum out to my car. Try to get that level of service at a big box store! Or anywhere, for that matter. However, the second time my house cleaner went to use the vacuum (I haven't gotten around to it yet, lazy me), she told me it didn't have suction. Yikes, I just paid a small fortune for this vacuum! So I called Phil's and the woman who originally sold me the vacuum didn't hesitate when she said to bring it in. She disconnected the hose, and said, "I think we have something here" and showed me the inside of the hose. And there it was -- the tail end of a small bright green mouse toy! She extracted it and showed me a trick to determine whether the hose is clear: drop a penny through it! Duh! You might be able to purchase a Miele slightly less expensively on the internet, but Phil's customer service is worth way more than that small savings. I realize that mouse-toy-extraction isn't major surgery, but it sure meant a lot to me to have this resolved to quickly and painlessly! I much prefer to shop at and support locally-owned, independent businesses. I think it is really important for our local economy and quality of life, and I am grateful that Phil's has been going strong since 1949! read more

EXCELLENT!!! I had my vacuum cleaner repaired here---the service was excellent, the staff very friendly and the price very fair. The turnaround time was also great. It looks like a small "mom and pop" type of business. This is the place to go in SF for vacuum cleaner issues. read more

Five stars for Phil's. My 7+ year old Dyson needed a new hose, new filters, and a scrubbing (it gets a workout with two big dogs in the house). Repair was fast, under the estimate, and my Dyson works SOOOO much better than before. It's like it's brand new again. I also discovered that Phil's does so much more than vacuums. They repair a lot of small electronics. We will definitely be back. read more

So had the battery on my old Zojirushi rice cooker finally died. Checking the Zojirushi website, they listed Phil's Electric as a service center. I then called Phil's and spoke to Son who is a technician there. After I explained that I lived 2 hours from San Francisco, Son advised that I could ship it to him or bring it in on Sat and he could replace the battery in an hour or so. Decided to bring it in which really worked out as my GF and I spent the morning sightseeing on Pier 39 and while doing so received a call saying the rice cooker was ready. We then picked it up and it was good as new - The service at Phil's couldn't have been better! read more

I love this place - easy going, knowledgable staff. My Miele is happy and sucks succulently now. I really wish it was open past 5.30pm, though! read more

9/16 UPDATE: Bought a new, replacement Miele vacuum at Phil's!! It was time. We have thoroughly abused our Red Star but it just keeps going, and we decided to put it to rest. Phil's has been my go to shop since I discovered them. Even as a small shop they do almost ALL (!!) of S.F.'s Miele service. That alone is worth noting. I will continue to support this exceptional family owned business. Thank you, Vicky and Tom. We drove to SF specifically to have our Miele vacuum repaired, after seeing their reviews on Yelp. There are a few places in Santa Rosa that do the work, but I was consistently told that it might take 2 weeks just to get in a new motor (the old one was history after 10 years). With Thanksgiving just around the corner, a hairy pooch STILL shedding (I mean it's winter already!) and seeing the reviews on Yelp, we opted to call and see if this shop had the motor in stock. They did, so off we went. We dropped off the vacuum and went to have lunch, waiting to hear when we would have to drive back down to pick it up. We were just tucking into some food at Mel's drive-in when I got the call to come pick the vacuum up, the motor had been replaced! I was pleased and surprised, and after lunch we picked up our vacuum, extra bags and a filter, and drove home feeling very good about finding this place. Support these guys. They are the real deal, almost from a bygone era, doing all the right things, and doing them well. read more

Living in the Presidio I walk pass this place all the time on my way to the Final Final or to the Marina. I often look at this store with all the random Vacuums in the window and wonder who goes to stores like this??? My roommate broke my 3rd vacuum in the last 2 years, and she recommended that I bring it in to that store near Final Final. Not knowing the name, I finally went in with my broke down vacuum that I purchased 3 months before. They took it, asked my name and number and bam, that was it. One week later(today) they called to say that it's all taken care of. Which was so shocking, bc the entire frame underneath melted completely. They fixed it, and called Eureka to have the warranty to cover it. I did nothing, they did everything!!!! I'm bringing every broke down piece of electronics here now!! Oh and btw....Phil's Electric Company is the name! now I know Service- Classy!!! Great customer service!! Mom and pop style!! read more

Phil's is the best place to purchase a Miele Vacuum. The sales people actually ask you about your house and how you will use it and don't resort to pushing the most expensive model. Their prices are standard for Miele but they threw in a few extras to make it a deal and the service makes it worth any premium you might find over the web. The dust/fur bunnies have vanished and are being held captive inside my new Miele. read more

My Miele vacuum hose snapped off the canister and needed repair. I phoned Phil's based on enthusiastic Yelp reviews, and was impressed at the shop's immediate recognition of my problem, familiarity with my specific Miele model and ability to give me some expectations regarding the repair. Within 30 minutes of arriving, my vacuum was fixed. All for the cost of parts only - they did not even charge me for labor. I was so happy, I restocked my vacuum bag supply and got a new HEPA filter to boot. This is a wonderful Mom & Pop-type store that feels great to support, and seems able to fix just about anything (there was a constant stream of customers coming and going with their lamps, vacuums, etc). What a refreshing find in this disposable world! read more

The place has an excellent attitude as far as being concerned with younger folks that 'break stuff and just get something new at Target' and for that I appreciate it. They knew the exact repairs needed for an antique lamp we had, and told us exactly what we needed to know before repairing it. Which we would actually pay for an antique repair than buy some cheap disposable fix at Ikea. Our antique is back in its full bloom. Great service for a place that is as old school and nice as the ItalianAmericans in the Marina. read more

Do you suffer from having an old vacuum? I do too! but it keeps running and running and running. So I go to Phil's because they have knowledge of and parts for my relic. They had a hepa filter for my Excalibur (that's really the model name) and bags for it!! When excalibur finally joins the other knights of the round table, they have a ton of shiny new vacuums that I can't wait to try. Also if you're missing a blender lid, blade, etc they have it there!!! read more

Love supporting mom and pop shops and this place deserves 5 stars! I accidentally sucked a sock into my vacuum and not only did this place help retrieve the sock, but also gave my dirty vacuum a thorough cleaning. My shark vacuum ain't anything fancy, but with maintenance help from this shop, I feel like I'll be getting many years out of my appliances! read more

An absolute gem of a store. I've had a lamp repaired and just had a couple of brass walls sconces serviced (rewired with candlestick sleeves replaced). Prices always fair. Quick turnaround. read more

Phil's fixed my lamp switch quickly and I expensively. Son from Universal Electric works at Phils now. Wouldn't go anywhere else!

Zojirushi rice cooker: The lithium battery in my 7 year old Zojirushi died making the timer function inoperable. The factory referred me to Phil's to replace battery. Battery replaced the motherboard was fried. Motherboard replaced. Phil's was honest and went over and above, exceeded my expectations. I'll buy the Tiger rice cooker next time the battery goes out. read more