In these days of COVID, it's becoming more and more difficult to get the products and service that we used to rely on. But at Phil's electric, nothing has changed. They're exceptional in both departments (products and service). And even though it's so hard to run a business in this day and age, they remain helpful, cheerful, kind and customer oriented. They're amazing. I would shop nowhere else. read more

There isn't really anything electric that Phil's can't repair. I've brought in lamps, vacuums, blenders, clippers and they have all been repaired brilliantly. I was also in the market for a vacuum and had my sights set on a Miele, but Phil's recommended a Sebo. Sceptical, I did my research to find the ratings and durability reviews were the same or better than Miele (which they also sell). I'm a very happy customer and think this is a very valuable, unique business in SF. read more

Outstanding service, prompt and very courteous while fixing a Miele vacuum issue. Highest recommendation. I only wish more shops were this professional and efficient. If you have any problems with a vacuum cleaner (or certain other types of appliance), this is where you should go. read more

Great service! I called and got a quote over the phone and when I went in that quote was honored!!! The people were friendly and timely! My vacuum was cleaned and ready to go in a few days! Now my vacuum works likes it brand new! The suction is definitely much stronger after the cleaning/service! I would recommend this place for any vacuum repair or just a tune up like what I had! Definitely going back! I also love supporting small businesses like this one!!! read more

I can't believe I haven't written a review. We found this neat old chandelier that needed to be rewired. Someone pointed us in Phil's direction. A vacuum cleaner place???! But they were so much cheaper than other options and had good reviews. So took this huge chandelier on Muni 22 and walked over. Beautiful work at a nice price, newly installed in guest bedroom. After a while we noticed this funny fish smell in back bedroom, two floors up from lidded trash cans. Now San Francisco with its recycling is not Columbus. The garbage cans are not stinky. Was a neighbor cooking fish and smell coming through window gaps? We are part timers here, couldn't figure it out so bought lots of air freshener because the smell would come and go. By chance, three years later, we lent out our place to our neighbor's family (she just had a baby). They noticed the smell, did research and found out the fishy smell comes from something melting down inside when even a low watt bulb is too much. We called Phil's and three years later, they contacted the socket manufacturer and replaced the sockets for minimal cost to us. They also had beautiful and appropriate bulbs for less than Amazon,Lowe's and Coles. Great customer service. And now no fish smell unless hubby makes his famous shrimp and snow peas. Very competent, reasonably priced, repair place for all vintages. Highly recommended. read more

Phil's is great -- a testament to the importance of small neighborhood businesses. We bought a new Miele vacuum cleaner and a Royal carpet shampooer several months ago. The folks at Phil's offered great advice about which models were best for our needs but the best part about our Phil's experience was when we had trouble with the vacuum cleaner wand. Phil's made it so easy to get a replacement, no questions, no problem, just here's your new wand. I am sure if I had bought the vacuum online there would have been many steps, emails and calls to get a replacement. Support local businesses! They are a treasure in our communities. read more

Courteous, efficient, with reasonable rates. Changed the filter and drive belt, cleaned and even polished my old Hoover upright. All done within the week. A professional shop with a green zone for drop-off. What more can you ask for? read more

I have never been so delighted at having a local craftsperson nearby. Fixed my Dyson in 3 minutes (too much golden retriever hair broke a piece). Not only did they immediately diagnose the issue, they had that random spare part in stock and had me in and out in a flash. Truly amazing local business - please stop by and see them with any issues! read more

I took my broken vacuum cleaner to this place. The guy chuckled and handed me a vacuum cleaner belt. He could have soaked me for a in-shop repair, but he didn't. Gave me brief instructions on how to install the belt. Old school honesty. I got away with a $7.99 belt and got to talk to an interesting professional. read more

A good old-fashioned, serviced-oriented local business. We bought a Sebo upright vacuum here several years ago, and just brought it back for preventative maintenance. Both transactions were pleasant and efficient, and most recently the repairman (owner?) went out of his way to get us warranty-covered replacement of what would otherwise have been an expensive part. read more

I brought my Miele vacuum cleaner to Phil's and told the woman behind the counter that it shuts off after a minute or so and the engine got really hot. She plugged it in and it turned on, so she took the hose to the back to test whether it was plugged. Within 5 minutes, they found out that something was plugging the hose which caused the engine to shut down to avoid overheating. What is most amazing is that they did not charge one penny for the work. I am so thankful to have a neighborhood place like this with great service. read more

I've brought my Miele vacuum here twice for repairs.. And each time the service has been quick and honest and reliable. I would totally recommend Phil's! read more

Thanks to Son for fixing my beloved Zojirushi rice cooker! I was about to give up on having it fixed, as there are not many repair places in SF who service this brand. Son knew instantly what was going on and had it repaired in 24 hours. THANK YOU! read more

I was referred here by Oreck company to repair my Oreck product. They provided warranty information to me so I assume I could give to local business conducting repair. Before taking the time to go over there, lugging this stuff with me, I called to see if I would be charged anything, or if the repair would be covered, time to repair, etc. I think it is a fair enough phone call. The guy who answered the phone did not think so. He would not answer any of my questions. Every response was, 'just bring it in'. And 'just bring it in' with an attitude. It was like I was annoying him. He could have answered those simple questions for me. If it is that annoying to take phone calls from customers, then don't answer it. Or if customers are that annoying, just close down the business; or 'bring it in'. I assume the service and quality of work will be like his attitude: lousy. read more

The beat place to get vacuums, cleaning supplies, electrical items...so many wonderful items. And I had an problem with my vacuum and they taught me how to fix it! Amazing service! I love this place!! read more

Let me start by saying I love small, owner-operated, business. I want to love Phil's, and I think I could have easily loved Phil's but there was a communication glitch that is knocking a couple of stars off of this review. My vacuum cleaner broke. I called to make sure they do vacuum repairs. They do. That was good. Then the woman tied to help me diagnose and fix my vacuum over the phone. That was good too. Realizing it was a little beyond a telephone diagnosis she told me to bring it in. Since it's old I said it probably wasn't worth much investment and I asked if they do free estimates so that I would know what I'd be in for. She said yes. Again, that's great! She also told me that repairs generally run about $35. Good to know. But here's the rub, after I dropped it off and asked at least two more times if they do free estimates AND I even made a big deal about how nice that was... they called me back two days later to come and pick up my vacuum which she said "was all better now that it had spent a little time at the spa". That was cute and I was half expecting that it was such an easy fix that it would be free since they'd never called to give an estimate or to ask if they could proceed with the work. And when I showed up she told me my total was $48.48 for some kind of cleaning, a replaced part and two new filters if I remember correctly. Huh!?!? I didn't approve any of that work and always like price shop for things like filters. I was totally nice about it, I paid without questioning. Then I said that, since we'd talked about it and she told me they give free estimates, I would have appreciated if they'd called to let me know the expected cost and to ask if they could do the repair first. She was nice in return and simply said they can try to do better on that. That's great for the next guy but that doesn't help me. They seem like nice people. They totally fixed my vacuum cleaner. I want small businesses like them to be successful. I just wish they would have checked in with me like we'd discussed. Yelp apparently calls 3 stars "A-OK". That seems like a fair assessment given all that transpired. read more

I own a cleaning business in San Francisco and have gone through countless vacuum models. I've finally settled on the Miele line. Because of the amount of homes we clean each day, the vacuums frequently need to be cleaned or repaired. I am so happy that I found Phil's Electric. They are so personable and provide excellent service for my many vacuums. I actually look forward to going there to see Vicky. I have nothing but great things to say about this SF business. read more

They screwed me over. I went in to have a lamp socket repaired. It used to hold three way bulbs. They replaced it with one that just has one click: on and off. When I pointed this out they just stared at each other and shuffled their feet. Pissed me off. At least admit it folks read more

Who knew there was a vacuum of my dreams and it was waiting for me at Phil's Electric? I have had many vacuums over the years, including 2 Dysons, and found them all infuriating for various reasons. Having just moved to this neighborhood into a house with carpet and hardwood and stairs and pets, I explained my requirements and the lady knew exactly which model I needed. I am now the proud and happy owner of my first Miele and it performed its inaugural tour of duty with flying colors. I wish I'd bought one years ago. read more

The perfect store for my vacuum needs. They probably have a lot more but in my 2 minutes there picking up bags for my miele and dirt devil, I really liked what I saw and appreciated the personal and knowledgeable service. read more

My great experience with Phil's started when I first called them. I have a Dyson cordless vac that was running weird--just from my description the nice woman on the phone suggested two diagnoses then recommended another place that specializes in Dysons (though Phil's could have ordered the parts themselves--they wanted me to get the most knowledgeable Dyson service). The Dyson place doesn't repair cordless vacs so I called Phil's back to see if they could give me a diagnosis so I'd know whether it would cost more to repair the vac or get a new one. I brought it in, they flushed out a clog somewhere inside, and the vac is golden again. Cost? $7.50. Seven dollars and fifty cents. read more

Buying several older lamps for my home. I like the antique look. I want to know they are safe. So I take them to this place to be rewired. I am happy with their work and doesn't cost too much. Worth it! read more

I had gotten a small bottle of cuticle oil stuck in the hose of my Meile vacuum about 5 months ago (believe me my cuticles and floors have both been suffering) and today the bottle finally made it's way close enough to the bag end of the hose that I could see it. After about an hour of struggling with both silicon tongs and long needle nose pliers, I admitted defeat--there was no way I was getting it out. I found Phil's on yelp, rang them up right as they opened and they told me to come in. After about 25 seconds in the store they brought my hose back to me with the bottle extracted. Then they wouldn't even charge me. I'm almost looking forward to my vacuum breaking for real so I can bring it to Phil's and give them some business. Great place. *Plus there's a cute store dog! read more

I have an original Cuisinart Food Processor, and it is so far superior to the new ones. So when it stopped working, and could not get replacement parts from Cuisinart, I bought a new one, sadly. Then I remembered Phil's from when I lived in the Marina...I called and they said they would be happy to have a look at it. Sun, who has been working there for 35 or so years, knew what to do right away, made a new part for it, and for l/3 the price of a new machine, I have my old one working like a dream. Sun has a wonderful, sunny personality and enjoys the challenge of fixing stuff...what a find. Everyone should support this business. Fixing things if far better for us that buying new and tossing old. read more

Great service. Friendly and fast. If you need your vacuum or any small appliance repaired, you can count on Phil's.

Great place for vacuum cleaner repair. I am not as impressed with their small appliance repair services - some people seem to think they work magic but every time I bring something in they simply hand it back to me and say "No repair" - just like that, not exactly a great customer service experience even if it were true every time which I find a little hard to believe. But they have great supplies for the vaccuums and once when ours broke again within a day after bringing it home, they promptly repaired it again for free and refunded the first fee - so they are capable of excellent service when they want too. Anyway, best place in the city I have found for this, and the temp. parking spaces out front during business hours make it easy and convenient to stop by and bring stuff in to their shop. read more

My daughter took my 25+ year old Miele vacuum to Phil's for repair. We've always loved it. Now we have a new love for vacuum repair: PHIL'S!!! They are just terrific. I can't recommend them more highly. Our Miele is as good as new, quieter too, and at a very reasonable price, with great turnaround time. Thanks Phil's! read more

Fantastic. Repaired our Miele for $40! And in two days. I highly recommend Phil's to anyone needing vac repair or maintenance.

This place is (unfortunately) from a bygone era. Sales people who are knowledgable and friendly? Huh? You're supposed to FIX your vacuum, not just throw it out??? This place is a definite gem. I just come in for filters, but they treat me the same as if I was buying a fancy vacuum. LOVE LOVE LOVE. Support these people, ok? Excuse me, I need to go darn my socks. read more

I had done a lot of research and decided to go with a Miele, but I wanted to be sure I was getting the most suitable model for my needs. This store is amazing and I'm glad I went to Phil's and did not order online. They have everything you need in a small shop, and everyone in there is extremely knowledgeable. After discussing the options, I felt very confident with my purchase. I've gone to Phil's in the past for repairs to my dyson and found them to be really helpful. I highly recommend this shop for repairs or a new vacuum. read more

After my hoover windtunnel died, I needed a new vacuum. With 3 cats, you always need a working vacuum. I went to Phil's and was helped by a wonderful woman named Vicki. She was patient and informative. I walked out with a Miele Salsa (named it Pepe). I will always go back to Phil's. They sell over things for hardwood floors and things for dusting too. All top rate. Thanks! read more

I wish that there were more places like this in San Francisco! Phil's has that family-run feel with a lot of charm and grace. They repaired my vacuum quickly, efficiently and at a price where I actually wanted to pay more out of gratitude. read more

They are always so helpful when I come here. It is really like going back in time to an old country store. And if they do not have the part you need, they go out of their way to help you find a way to get it. Love this place. read more

They fix appliances and do so quickly, cheaply and with a smile. What is there not to love?

Have taken commercial vacuum cleaners in for repairs. Nice people to deal with. read more

Super helpful and friendly and really nice to talk to knowledgable folks in person. I walked out with just what I needed! Thank you!

Been looking for a high quality vacuum for our small apartment. I prefer to have electronics that are quality, effective, and long lasting. Phil's had Sebo and Miele, two of the highest quality vacuum producers. The shopkeeper was personal, readily available, knew the ins/outs of the products. We were given first class service and replaced one of the core pieces with a more effective tile/hardwood attachment. The product we purchased was a Miele Compact C1 Powerline. We brought it home and put it to work immediately. It is powerful, easy to use, and indeed compact. I enjoyed the personal sales and knowledge of this shop and would certainly return. read more

Took my vacuum cleaner in for repair, a belt broke. Excellent customer service and got the belt repaired within a reasonable amount of time and for a reasonable amount of money. Great place. read more

Love this place! Super honest. They saved me tons of money. I had a Miele vacuum I had bought in the U.S. Moved to Berlin, Germany and tried to use it with a transformer. It blew after a few times. I assumed the motor had died. Moved back to the U.S. a few years later and brought the vacuum to Phils, assuming it would need an expensive new motor. Nope! Just needed a new electric cord. Yay! 10 year old vacuum still runs fine. read more

What a great shop! We did a lot of research online and on the phone. Many people couldn't answer our questions and didn't have vacuums in stock, so you couldn't test them out! At Phil's they know their product. Vicky guided us through the choices to help us decide if we should get a canister or upright. We are so happy with our purchase! read more