Philz has been my go to coffee place for the last few years and I was so happy when we recently moved that there would be one close by. I used to input my order as "medium" sweet and but since coming to this location, I have to put as "sweet" and I still don't taste the sweetness and have to take the time to ask them to fix it. I don't think there's a consistent recipe (number of tea/tablespoons?) when someone wants medium or sweet coffee, just depends whose working. The drinks have been tasting watered down. When at home, I put a teaspoon of brown sugar and thats usually enough. Additionally, as a recent review mentioned, seems they're always short staffed. I always order ahead of time and it's never ready at the time it gives in the app unless I show up 10+ mins late. I was told at a different location that the order queue is automated but other locations seem to always have it ready. Otherwise, great location. read more

Second time checking out this Philz Coffee! I've passed by this place a few times, and forgot to leave a review on my first experience. I was happy the first time that I decided to come back for a second! On a Tuesday afternoon, this place is still busy. The tables are clean and there's plenty of seats both inside and outside of the store. Their coffee is always really great! The wait to order was about 4 minutes for me, but it took maybe 10-15 minutes for my drink to be ready. There is one restroom in the store. read more

Philz Coffee - Coffee & Tea Near Me - San Ramon, California

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This review is for the staff! Philz drinks are always excellent (I'm partial to sweet and creamy anything), but the people are even greater. This happened a few months ago, and I still remember it! My 6 month old was in the swatting-everything phase, and she suddenly swung at my husband's hot chai tea latte (he only took one sip!). It spilled everywhere and a Philz employee immediately came with a broom and said "Chai latte right? I'll make you another one!" Mind you, the cafe was super busy. We had ordered a small and he came back with a medium. I wish I caught his name, but I wanted to share that I'm so grateful for his kindness because both hubby and I were on our last brain cell that day ha! read more

Alright, I give - I get the Philz hype! This is the second time and second location of Philz I've been to and it's my favorite location so far! Stopped by on a Friday morning around 10am before heading into SF and was greeted with a bright, pleasant interior. With high-vaulted ceilings, colorful walls and artwork, it's not just the drinks that are a morning pick-me-up! This place was full of people, but the line went by pretty fast and our drinks were made in a timely manner. 〰 Mint Mojito, the house way (10/10): When you hear Philz, you probably think of a Mint Mojito - and reasonably so! This drink is so incredibly refreshing. The mint adds such a pleasant complimentary flavor to the coffee. 〰 Iced Coffee Rose, creamy creamy and extra sweet (10/10): Incredible. I love rose flavored things and having it in coffee? Game changer. I do tend to like my coffee on the sweeter side and when I asked for it extra sweet, the baristas made it perfectly! I would get this again and again. 〰 Bacon and Egg Burrito (8/10): Solid burrito! Not the best breakfast burrito I've ever had, but I wasn't expecting it to be. It still hit the spot and if you're looking for a quick breakfast alongside your cup o' joe, this is a good option! No complaints here. They offer hot sauce packets alongside it! Service here is great. Baristas are super friendly and super accommodating. My boyfriend wanted his mint mojito a tad bit sweeter and the barista gladly adjusted it to his liking! The drinks here are the stars of the show. If there was a Philz near me, that would be incredibly dangerous to my bank account because I'd get it all the time! read more

Philz Coffee - mint mojito (top), iced coffee rose (bottom) - Coffee & Tea Near Me - San Ramon, California

Picked up some coffee yesterday morning. My husband and I ordered an Iced Mint Mojito (sweet and creamy) and an Iced Philtered Soul (sweet and creamy). Both drinks came out quickly and tasted so good! It was my first time ordering an Iced Philtered Soul and I was pleasantly surprised. It will be my new drink order! Great service, clean store, tasty drinks! read more

Philz Coffee - Coffee & Tea Near Me - San Ramon, California

Friendly staff, clean place, and coffee to love. Strong coffee. One complaint, parking sucks on rare occasion and drivers who can't drive are barreling around in that parking lot - but that's not Philz's fault! Good spot for sure. read more

My second home when I'm in San Ramon. I am a fan of Philz so you know I am there anytime I have to be. Conveniently located in Bishop Ranch, there is lots of parking surrounding Philz. Quick tip- there is also a parking garage in Bishop Ranch that I normally park when I don't want to be driving around looking for parking also. Another tip is online ordering if you have the app. You can pre order and it will be ready once you find parking. Philz coffee has always been my favorite, the Mint Mojito is my absolute favorite, They are fast, and they prepare your coffee in front of you. You have the option to taste it before you leave or sit back down in the Coffee Shop. When you order at the front, you tell them your size of the drink, and if you want it extra creamy or no sweet. They also have pastries available there, as well as their store if you need Coffee Beans to brew at home. Amazing Coffee, I also recommend Iced Ecstatic also! I will be back! (Literally next week!) read more

Philz Coffee - Mint Mojito- Large Iced Coffee - Coffee & Tea Near Me - San Ramon, California

Seriously love that they have Philz Coffee available within City Center Bishop Ranch! The location is perfect since they have parking garages and outdoor parking lot available. This location has great natural lighting and such a huge space that allows a good number of ppl to have open seating and ability to work on laptops with multiple areas of wall outlets. My usual order is a Large Mint Mojito Iced coffee with almond w/3 Splendas but today I ordered their Winterbliss: A Gratutude Blend coffee with Hot Ghiradelli Cocoa, cinnamon and nutmeg. We had our drink made by Anthony and it was super perfect. Anthony made sure we tasted our drinks and asked if we can confirm it's perfectly made before leaving so he can accommodate and provide us the best service. I'll definitely be back since I've been coming to the City Center lately for one of my faves restaurant and shopping. Coffee after lunch is a warm feeling. read more

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I consistently order ground Tesora coffee for my household. This evening I went to pick up my order and an incredibly sweet woman with a genuine kindness who knows I am a sped teacher always takes the time to ask me how I am. Today I wasn't great but she reminded me that showing up for students is the most important and to take care of myself. Philz has great coffee but they are great people too and for this I will continue to come back. read more

I've been visiting this location more often, because the vibes are modern and chill. For the past year or so of living in the east bay, I've visited the Fremont location multiple times. However, I just discovered that San Ramon is actually closer to me. That is a bonus reason to come here. I've lived off of Philz ever since my college days back at SJSU. I've got to say my faves are 1.) philtered soul 2.) mint mojito 3.) mocha tesora. All of which are ordered with light cream and light sugar. Hands down, I will forever support Philz coffee for their quality drinks! It's even better that this cafe is a San Francisco staple. Represeeeent! read more

Newish Philz in San Ramon. Great place if you have the time for a hand pour over with some of their house roasts. Try the "Mint Mojito" for a refreshing splash of minty flavor in your Java. read more

Philz Coffee - Mint mojito - Coffee & Tea Near Me - San Ramon, California

One of my favorite Philz locations in the Bay Area since they have consistently made my Mocha Tesora's tasty. This location can sometimes be hit or miss since in the mornings the parking lot is usually extremely empty. Although if you were to try and park during the daytime hours, it'll be packed and you usually have to park in the parking garage or across the street near the business buildings. I've only ordered one drink which is a Mocha Tesora and can't get enough of it. Every order has been consistently sweet, creamy, iced, and made on time without fail. Even if you're in the area shopping around, it's always nice to grab a drink before heading out or preorder through the app before you park. As long as my drinks are made consistently, I'll keep coming back. read more

Philz Coffee - Medium Mocha Tessora - Coffee & Tea Near Me - San Ramon, California

I was so excited to see a Philz at City Center Bishop Ranch after grabbing lunch in the area. It was a Saturday afternoon and this place was packed. The line was consistently busy but moved quickly and the cashier was very sweet. The baristas on the other hand were a little cranky but it's understandable. Hopefully these guys can take their breaks! I ordered my tried true, Philtered Soul, and I take it Philz Way (medium sweet and creamy). It was surprisingly on the more acidic side here. Definitely tasted different than what I'm used to at other locations, but not bad. Again, it was super busy so I waited around 10 min for two drinks. It's super noisy so I couldn't imagine being able to study or anything like that here either. They have ample seating and tables both inside and outside the shop. read more

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If you are ever in the San Ramon/Bishop Ranch area and you need to get a coffee fix, head over to Philz Coffee. For me, this location never disappoints. I usually order online before I leave for work and pick it up during my commute. It's always ready by the time stated on the app. For my fellow lactose intolerant people who need a coffee and have a sweet tooth order the Honey Haze. The Egg and Bacon burrito is a good sized burrito and very filling. I always get 2 hot sauce packets on the side because I like my food spicy. read more

Philz Coffee - Egg and Bacon Burrito - Coffee & Tea Near Me - San Ramon, California

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They say oil is the black gold that keeps the world running and high living standards. Coffee is also another type of black gold that's essential for happiness too. San Ramon City Center and the nearby Bishop Ranch Shops next door has a Philz, Peets, and at least two Starbucks all walking distance. In making and selling products, businesses often only excel in two out of the three areas: cheap, fast, and good. I think Philz is definitely good, but they're not the cheapest and are definitely the slowest. If quality is your top criteria, then that's fine. Philz's Iced Mint Mojito and Mission Cold Brew (MCB) are excellent and unique. Their hot coffees are great as well and have really good descriptions for flavor and aromas. Lastly, their pastries tend to be fancier than either SB or Peet's. Definitely enjoy Philz if I have the time. But if I'm in a rush and need caffeine asap, it'll still be SB or Peet's. SB is the cheapest because of their reward system. read more

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So my first time trying Phillz was YEARS ago when I used to work during the holidays in SF and they had trucks on Stockton street. So coming to one after so long was like a new experience. I was greeted by the cashier girl. Adrienne. She recommended two drinks since I asked for something that wasn't too bitter but had the caffeine I needed. Honey haze sweet and creamy. Or a soul train sweet plus and extra creamy. I opted for the honey haze. And it was delicious. Her recommendation was on the dot. And the way she helped explain the difference and how to customize my coffee was very kind and informative. The coffee is great. But the customer service will definitely bring me back into the store. read more

Taylor is really sweet and very fast despite dealing with the rushes . She does a wonderful job keeping up with customer service no matter what and serves a great cup of coffee every time read more

Epic pore over with fresh ground coffee. They will have you check to make sure you are happy! Love it -edK read more

It's ok for me. Its. Nothing special. I wasn't impressed with the customer service. One is chichatting with her friend over the counter and there's someone waiting to be assist. Coffee its not something I'd go back to. read more

Philz Coffee - Coffee & Tea Near Me - San Ramon, California

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The service was so great! My drink was made just the way I wanted and the store was super clean!

This location is at Bishop Ranch. There's plenty of parking and businesses. Philz is a solid coffee spot. I tried the Aromatic Arabic here, and it was delicious. It's so busy, but apparently you can order online for pick up. There's like 10 baristas behind the bar. They have outdoor seating. Wi-Fi is free! read more

Philz Coffee - Menu - Coffee & Tea Near Me - San Ramon, California

If I could put no stars, I would. I usually go to this location, I'm very disheartened that I'll never be coming back or support this location ever again. Pre-ordered a coffee & the new ham sandwhich. Upon my arrival, I noticed they were out of the food item. Asked if they could switch to a burrito, they let me know they'd do that right away. After asking two times, barista re-assured me it was being made. I noticed the barista ask minutes later, if the person handling food items had put it in (3rd time, where's the communication?) Wasted at least 20 minutes on a food item I never got. Still have yet to be refunded after I demanded & left after wasting so much of my time. Seeing at least 10 people walk in & get their food item. Not only did they waste my time, they made me late for work when I showed up with plenty of time for a mishap that I didn't even presume would happen. I believe the manager was also there, doing nothing but popping in & out of the back. Don't know how much help that was for the busy baristas. Do yourself a favor & DO NOT WASTE YOUR TIME! If anything, support a different location. I don't foresee this ever getting better. Hope this reaches a descent person. read more

5 stars: Great coffee, cute rustic atmosphere, lots of seating, friendly and helpful staff, outdoor seating, and no up charge for milk substitutions or added sugar/honey. It is fanatic. 4 stars: The only downside is parking is often hard to find, and open hours sometime change due to short staffing since Covid, so you may want to call before coming if you're making the trip just for Philz. Overall I'd give Philz 4.5 stars. read more

Philz Coffee - Menu - Coffee & Tea Near Me - San Ramon, California

I had a problem ordering a 1lb bag of green tea on the mobile app. Taylor and Nessa helped resolve the problem for me. Not only that, they greet and make my daughter with special needs feels just like everyone else. #Gratitude. Recommend this store to everyone. read more

This experience is a classic case of how a favorite spot can become disappointing. Incorrect menu ingredients paired with poor customer service have tainted my view of Philz Coffee. Recently, I began working nearby and quickly became a regular, often ordering their mint mojito iced coffee--sometimes twice daily. However, today, May 7, 2024, I encountered a problem. I ordered a hot Philharmonic coffee through the Philz app, which listed the ingredients as "Tesora, cardamom, and mint." Yet, while waiting at the store, I noticed the in-store menu listed "hints of maple and cardamom" for the same coffee. I have a strong aversion to maple. I questioned a female barista about the discrepancy. She disinterestedly remarked that it was just a "hint of maple" and that I probably couldn't taste it, before dismissing me to return to her tasks. This response was frustrating, as I value consistency and honesty from the businesses I support. The situation escalated when my coffee was ready. After tasting it and detecting maple, I returned it to Jeremiah, explaining my issue with the unlisted ingredient on their in-store menu. Both Jeremiah and another staff member, Shane, were present; Jeremiah was understanding and accepted the return, but Shane insisted, "Well, maple is in the blend, and you can't tell either." This inconsistency between their app and in-store menus suggests deception to either their in-store customers or app users. Upset, particularly because it was nearly time for my work at 8 AM, and already 7:50 AM, I rejected Shane's offer for a different coffee since I wasn't offered a refund and decided I would instead contact my bank over the matter, as this experience was absolutely unacceptable. As I left, a rude remark was made by the staff, though I couldn't discern exactly what was said. Philz could have been my go-to coffee shop indefinitely. However, poor customer service and dishonesty about product ingredients have significantly marred my patronage. I've included photos showing the differing ingredient lists from the app and in-store menu below. Additionally, the consistency of their iced Mint Mojito is lacking. I regularly order this specific drink through the Philz app, always with sweet Splenda. However, the quality varies significantly; one day it might be too watery, while on another, the sweetness levels differ noticeably. It seems there is no strict recipe adherence, and the baristas might be using estimation rather than precise measurements. This lack of consistency in preparation detracts from the overall experience in addition to today's extremely poor experience. Note: I did not call my bank. Today I paid for a coffee and walked out empty handed from Philz. The name I use to order is Raj, incase manager wants to look up. read more

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I have given Philz many opportunities but I have to admit their product is as inconsistent as anything I have ever tried so I'm going back to Starbucks. This Mint Mojito this morning was absolutely terrible! It is always hit and miss whether the coffee is either strong, mild, watered down, sweet, not sweet enough - like get it together already! Really too bad because when it is good it is really good but not going to take the chance anymore, not going to there again... read more

Philz Coffee - Horrible watered down Mint Mojito! - Coffee & Tea Near Me - San Ramon, California

Easily the best coffee I've ever had! The staff was so friendly and really helped me pick the perfect drink, even taking my dietary restrictions into account. Everything was spot-on, and the drink was absolutely delicious. 10/10 -- I'll definitely be coming back! read more

The manager Taylor here was unbelievably rude to me. She practically pushed the remade drink in my face and said "well you know I've made 100 drinks today so it's been a long day" when I said I am being really polite and you're being extremely rude. Manager. Really? Philz, c'mon - you can't be serious read more

Still really slow and the quality of the coffee here is consistently lower than others in the Bay Area. Such a shame

A lot the reviews have a common theme... the flavor is super hit and miss and often times has NO FLAVOR

Must be the B team shift. Never had a issue at this location but standing in line for 10 minutes (and being completely ignored) while employees came in and out of the back, looked at us, didn't say a word, then went back to doing nothing is just bad customer service. When we were finally served there was no "thank you for waiting" just a cold demeanor. To top it of the person making our coffee was rude as well! I'll definitely avoid this location in the future read more

I accidentally mobile ordered to the wrong location and when I came in they immediately helped me. No questions asked they made my order here and got it out quick. I was very pleased with the customer service. Food is amazing as always. I got a soul train and a chicken&rice burrito, very yummy! read more

I dared to go here on a Saturday morning before the Farmers Market rush and had a great at the counter experience! My drink came out before I could post my photo/check in! I usually prefer mobile orders but this morning was chaotic for me. Thanks Philz for being a lifesaver! read more

Philz Coffee - Waiting for my drink order - Coffee & Tea Near Me - San Ramon, California

Came here to try their oatmeal cookie cold brew, and it's definitely my favorite drink they've put out so far. There's usually a wait time, which can be 15 min or so if there's a line of people. There are an array of tables, couches, and outdoor seating, which are great places to study. read more

Wow never been to philzs... I know crazy, so I decided to give it a try. Upon entering, the interior was brightly colored and gentle jazz music playing with tons of comfy seats and chairs to sit in. How inviting! A big plus, was the cleanliness and how spotless everything was inside which is a big plus and tells you alot about any business. So I looked around and decided a nice cold chai latte would do the trick for an end of the day pick up and it just did that! Drinks: 1. Iced Chai latte small size {4/5 stars, $3.85} - A surprising tasty drink with subtle hints of mint and cardamom. Almost tasted like pumpkin spice latte to me. Delicious. Exceeded my expectations. Wish there was less ice and it be 5 stars. Service: I heard from reading reviews this location takes a while for walk in orders as well as online orders, but oh well. I decided to take a go at it and waited about 10 minutes for my drink with 2 others in front of me. More time to relax. Cashier was really friendly and knew the menu well, baristas not so friendly... Overall: Might be a new favorite on mine to get hand crafted drinks if I'm not too in a hurry. Will come back! read more

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Came in around 7:45pm ish (they close at 8pm) to take a bag of coffee home for our new coffee machine. We had some questions regarding the beans they use for certain Philz drinks they make, but before I could ask my question, the barista at the counter immediately told us "sorry bar is already closed, we aren't taking any more orders" I was surprised they stopped taking orders so early since there were no signs at the door or anywhere that indicated they stop making drinks before the closing hours. From what i remember, Starbucks makes drinks up until they actually close. Although it wasn't much of a big deal for us, we witnessed another customer picking up their drink from the counter and did not like it. The barista told them they could not remake their drink since the bar was already closed for the day and offered to refund instead. The customer didn't seem happy but they didn't say much. When the customer left, the barista rolled their eyes.......... read more

In the mood for some fresh brewed delicious coffee? Check out Philz Coffee! The Iced Mint Mojito and Philtered Soul are a couple of my favorites! read more

Philz Coffee - Menu - Coffee & Tea Near Me - San Ramon, California

I have been a die-hard fan of Philz and was stoked when I found out that they were finally coming to San Ramon. I personally feel that Philz has the best coffee around and its been confirmed by non-coffee drinkers who I have been able to convince to try Philz. I love all their bold and dark coffees though a lot of times I do end up getting Silken Splendor, Tesora and Philtered Soul from the medium ones. Great selection of pastries as well. read more

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This is FAV Philz location in terms of the drinks. I have never been disappointed by the quality and it always tastes soooo good. There's always a long line so it does take a bit of time to get your orders. I have tried working here twice and it's tough bc there's few outlets, so come with your devices charged. Seats are usually filled indoors, but they have outdoor seating too which is really nice. Overall, love this location & willing to wait a bit for the quality! read more

All the hype? What the hell!?! Another coffee chain, big deal. Well... It really is good. Lots of bean types, and lots of specialty coffees. $20/lb beans for sale. $6 coffees. Really nice and helpful staff. I'm intrigued. More please. read more