Given this place a chance multiple times and every time either the service is awful, the food is wrong/missing or just kind of bad. Literally any other Pho place in the area is better than here. read more

I ordered number 6 pho which should have round steak, brisket, and tendon. Pho came and I did not see and tendon. I ordered number 6 for tendon. The waiter said you need to order different number which is a bit more expensive and told me that brisket has some tendon part attached to it. Are you kidding me ? I can't even count how many pho places I've been to. They gave me a side of tendon after all but they are lying to customers. Regardless of taste, this is total BS. read more

Food was okay. Just had some spring rolls. Service however, was not. Server was on his phone the entire time. Had to ask for silverware and napkins. Tables around us sat dirty the entire time when the restaurant wasn't even busy. During a time like this you would think they would have been more clean. read more

Really great Pho, banh mi and bubble tea! Customer service was very good as well. They forgot to bring out bubble tea for my son and when I mentioned it they brought it right out along with complimentary spring rolls! Would definitely visit again read more

Times are tough right now so I like to support small local businesses. Solid Viet food here. I live in dt Norfolk and I don't mind traveling to get food here bc food/herbs/veggies are fresh. Downsides: ordered spring rolls this morning at 11a for pickup and they forgot it. Don't just read it, actually make sure everything is there. Meat for pho (#4) had a lot of fat on it (hope the quality gets better). Not going to give low stars bc this restaurant is one of the better restaurants in Norfolk/vb area and has potential. Mistakes happen, but hoping management will read this and improve on it read more

Got the hubby to try this place last Sunday. We enjoyed it so much, we are placing another to go order for tonight

Wife went out to eat with a friend there, cashier made very rude remarks to her about what she was wearing. Will never eat there again, or recommend it. Stay away. read more

It gets busy during rush hours 12-2pm and 6-9 pm , so make sure you're not in a hurry if you're coming in while it's busy . Other than that they're super nice people that'll get you everything you need !! read more

I tried, they didn't. Long time fan of the local chain pho 78 but this one isn't worthy of the name. My wife and I went the first week they opened and it was decent. Every time we went after that was TERRIBLE. Staff don't check on you, food is consistently cold. The recipe they use taste different than any of the other ones. Staff always seem confused and don't know what we are talking about. Almost every time we go they are out of boba. The list goes on. Do yourself a favor, go to any other pho 78 but this one. read more

I was hesitant to try out this location due to the poor reviews but big am I glad that we came here. We were seated quickly, the place seemed clean and our food came out quickly. I suggest reviewing the menu first so that you know what you want, bc after we got the food we didn't see our waiter very much. I asked for vegetarian fresh rolls that were not on the menu and they were delicious - came with tofu and tomatoes. We also had the fried rolls that were super meaty. A small bowl of chicken pho is more than enough and the vermicelli bowl with a skewer of pork, chicken and beet was awesome. The flavor on the meat was like a sweet bbq. Definitely check this place out. read more

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Delicious! I ordered the vermicelli noodle with chicken skewers through Yelp! Food was ready on time with a slight bit of confusion since the staff did not understand how I ordered through Yelp. When I said I think it then goes through Grub Hub suddenly and they had my order. Would have gave 5 stars but they kind of just tossed my bag at me and walked away with no verifying the order or further acknowledgment, but it is a COVID world, so maybe the extra niceties and chit chat are no longer safe. ‍ read more

I sometimes scout for places to bring my friends and I honestly enjoyed my food and time here. The food was fantastic and the server Derek made a great server/customer connection with me. Derek was polite and quick on his feet. I look forward to bring my friends to this restaurant read more

Food was great as always! Only downside is that I ordered no peanuts online because of an allergy, but they still put peanuts, so my daughter couldn't eat her dish. Hopefully management will be a bit more attentive next time read more

Pho 79 Bistro - Vietnamese Near Me - Norfolk, Virginia

Not okay. They put 5 rubbery gelatinous pieces of squid in my meal with no regard for my order which was H1. They threw the tops the bitterest pieces of the basil unwashed into the meal as well. They also put jalapeno lime in there. They did not put cilantro, daikon radish, or shallots which they were supposed to include. The pork looked like an anemic thin slice of lunch meat. A sad excuse for pork. All of this was pathetic. I have had pho I know what to expect and what not to. The owner asked me to drive the meal all the way back to them for a refund and that was the only way. I said Ill send pics? She also said she doesn't care about yelp. Well there are people who do. Do not go here. Almost forgot, The guy coming out of the kitchen was not wearing a mask,. I don't suppose anyone was wearing gloves either. Terrible pathetic excuse for Pho. Shame on you. Go somewhere else. Go anywhere else. Save yourself one less terrible covid meal. read more

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Food is great! The short rib beef was very tender and they serve nice portion. The banh mi had plenty of flavor, chicken was marinated, I'm going back! read more

Pho 79 Bistro - Banh mi with chicken - Vietnamese Near Me - Norfolk, Virginia

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Stopped by here with the family for lunch. They are open for dining in and the location is very open with an inviting environment. Ordered -fresh spring rolls (tasted really fresh) -crispy egg rolls (two thumbs up) -pho dac biet (was good, but nothing special from other places) -pho tai (was good, but nothing special from other places) -rice with pork chop (pork chop was good, had a tad too much lemongrass for my taste) -banh mi [with pork] (best thing we had there in my opinion. I'm not a fan of when the bread is too crispy, but this banh mi was really one of the best that I've had in the past year) Overall the food was good, but the service could use a bit of work. We had a problem with our order being and had to confirm it a few times with different servers and it took a while for our food to come out. The servers were very apologetic tho with all the confusion. Will be going again read more

Staff was wearing masks during this Covid-19. Food came out pretty fast. Over good experience. read more

The food was a little bland but still flavorful. The service was a little slow. The location was very nice, clean and comfortable. I would come back. read more

Place is going downhill. I get it when the place is busy and orders might take a while, I really do. However in this case, we had to walk out and leave. We seated ourselves around 7pm, guy took our order 5 mins after since we already knew what we wanted, was told orders could take up to 30 mins, we were ok with that. We got water after 45 mins of waiting, an hour later, we were told that the chicken skewers would take a while again. The people seated next to us got a similar order of chicken skewers served to them, there should be no reason as to why ours would take longer and yes, we got there roughly the same time. The guys should've just admitted that they forgot our orders. The initial server probably didn't input our orders because the second guy was asking what we got. Do yourself a massive favor and go to the pho place in virginia beach blvd with a much better service!! Unless of course you want to waste an hour of your time. read more

I had the beef pho - it was good but I was not blown away. The reason for 3 stars was that the chopsticks and spoons for eating the pho and drinking the broth are left in open containers on the table, so god only knows if they are even clean. Every spoon I picked up looked dirty. I had to ask for clean utensils. read more

Love this place! I order the vegetarian pho with extra veggies. The broth is delicious!

The pho and vermicelli dishes are good. Rolls are good. Food is all good. Zero complaints there. Service? Not so hot. They are polite and try but this location is perpetually understaffed. We have been several times the last time they closed early and asked everyone to leave. Of course with this level of service the patronage is dropping. No doubt the cycle will continue until the location is no more. Sad but inevitable unless something changes. read more

Only good thing in that place is the hoisin sauce. Rude waitress girl mess up everything she touches. Waited 45 mins for our soup and it came out COLD. WE WERE THE ONLY CUSTOMERS IN THE RESTAURANT!!!!!!!!!! . The owner didnt even apologize and the waitress girl acting like nothing is wrong. This is not how you take peoples hard earned money.. read more

When this place first opened my family were regulars. We would eat here at least once a week because there was finally a good pho place we didn't have to drive 20+ minutes to. However, things have changed within these past couple months and this last visit was the last straw. We've received poor service multiple times and the food wasn't the best so we slowed down our visits, spending our money and time where we wouldn't leave dissatisfied. The young waitress who we're always misfortunate to have wait on us never writes down your order, forgets your order and items never get put in. We only ever order 2-3 things so it's not even that hard to remember. This last time, my husband ordered two items, a rice dish and a small pho. His soup came out but his rice dish never came in. After we told a different waiter (he was nice and wish we had him), and the rice dish came out, the chicken was raw! Like pink pink, still crowing at the sun raw. We told our forgetful waitress and her response was "yeah, chickens not supposed to be pink" and said she would discount the item. Discount-not take it off. I spoke up and ultimately we didn't have to pay for the raw inedible food. My family and I are incredibly disappointed with how far this place fell from how great it was in the beginning. Save yourself the headache and go somewhere else read more

Just cannot believe how customer service can be like this. Today 6/4/22, my husband ordered(to-go) foods at this place; a guy who took his order did not look at him, but his eye were on his phone the whole time(while speaking rudely). Boba drink was not made correctly, but we took it as it is. Came home found that chef made my pho with so much chopped cilantro in it(We made sure many many times not to put it in, since I cannot even smell the cilantro). So I had to call back and complain. Same guy who took our order answered the phone said it's not his fault, but cook's fault, and if I'm not allergic to cilantro just eat it?? and hung up on me! I called back and this time a lady answered the phone saying that why am I lazy and can't pick out the cilantro???? This time, I was upset so I had to tell her I am going to bring these foods back, then she started using F words endlessly. Wow wow wow.. just can't believe what just happened and these guys should not be serving customers!! Never returning to this place again! read more

The food is always good. But the service is awful. Everytime I order online it says 20 minutes it'll be ready. But every time it takes at least an hour to pick it up. They need a new manager or more staff. Seriously get it together! read more

NOT ready for business!!!! I ordered and paid for my one item meal at 12:14:49PM. This was not prepared and ready for take-out until after 12:45. Absolutely ridiculous. Customers in the shop were observed reaching over the counter to get their own to-go containers, forks and napkins. So much for safe Covid precautions. Perhaps a visit from the Health Department is warranted. Refills were not provided due to only one server working. While friendly and hard working, this simply was inadequate for the volume of lunchtime customers. Clearly the management cares very little about my time nor the needs of dine-in guests. They are not ready or they do not care, either way, if Pho is what you desire, go to an establishment that values you and your time. NOT HERE! read more

The delivery was perfect, everything I ordered was in the bag. Vegetarian Pho and spring rolls taste amazing!

We tried so hard to like this place, but their horrible customer service and inability to get the order right finally did it for us. They have managed to mess up our order every single time we have been here and make no apologies. Tonight was over the top. We ordered two pho's and a sandwich to go. After some confusion at the counter I went home and opened the bag, only to find the sandwich missing. When I called they said that the banh mi we ordered isn't a sandwich. He couldn't explain why they charged us for a sandwich, but to come back and they give me the sandwich. The guy at the counter had no answer beyond he doesn't really work at this location. The guy who came out of the kitchen was just rude. read more

I'm honestly surprised this place is still open. The reviews about terrible service are 100% accurate. The food is only mediocre, way better pho places in the area. And the service is the worst I've ever experienced at any restaurant! I ordered a chicken and rice dish and then received chicken with noodles. I told the server that this was incorrect, he continued to argue with me until he brought up his notebook and confirmed that I did indeed order a dish with rice not noodles, however he then said oh I'll just bring out some rice......... well 1 hour later I received rice that was undercooked, cool thanks. Then the pho, it took about an hour to receive this as well, it was served with about a pound of basil leaves and hardly any bean sprouts, and it wasn't even hot! Just lukewarm, which means it was prepared a while ago but the server took too long to actually bring it to us. I attempted to order some boba before I left but wouldn't you know this was another challenge. I waited about 25 min then asked about my boba, and told it was being made right now, ok then so another 20 min goes by and I ask again, and we'll was told the same thing so then another 15 min goes by until I go up to the counter and ask for it myself. I finally got the boba and it was literally the worst boba I ever ordered in Hampton roads. Please do not and I repeat do not get boba from this place! It also took about 30 min to get my check. I just wanted to leave this place so bad but they even delayed me paying for my less than mediocre meal! Please do not go here but go to Pho 79 on Virginia Beach Blvd, that is the place to go! read more

I was ignored for the first couple of minutes when I went in. The guy behind the bar was on his computer. Eventually he acknowledged me. I asked him what kind of beer they serve. The sign says Vietnamese restaurant and bar, but they were out of beer. Not just out of one type of beer, but all beer. They said they didn't get a delivery. Ok so I went down the way a bit and had a beer at another place. Then I tried to call to order takeout for the way back. Their phone line was busy. For 15 minutes. So I walked back over and again, the same guy doesn't acknowledge my existence for a while. I finally am able to order, then I wait. And wait. And wait. I was the only one there. Eventually some people come in. They sit and order, and eventually they get their food. I'm still waiting. I'm getting a little impatient so I ask where my food is. He says I ordered chicken, and it takes a while to grill. I say that it doesn't take 1/2 hour to grill chicken pieces. He starts to give me attitude. Acts like a total jerk. I ask him to check on my food and he huffs and storms off. He comes back with my food. Finally. I don't recommend this place. My experience was really bad and super unfriendly. read more