Went to Pho Lotus in Gilbert to try out a new place walked in and the place was totally empty but we still decided to give it a try we ordered egg rolls and one bowl of Pho to split between the 2 of us to try it. while portioning out the soup we saw a FLY floating around in the soup ! We notified the manager working & his response was "Sorry sometimes there is flies in the kitchen and they just fall in , yes sorry about that" very disappointing. read more

Pho Lotus - FLY - Vietnamese Near Me - Gilbert, Arizona

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I went to the bathroom after placing my order. From there on- I knew it was going to be a bad experience. My theory is if a restaurant can't take care of their restroom...I'm positive the food quality is going to be poop. Went to wait for my order and found the table and chair was sticky! I would never come back after those disgraceful spring rolls. How the hell do you screw up SPRING ROLLS! read more

Go to take out food. Usually get pad Thai and Pho. Both are large portions (I can eat the Pho for about three days) and I generally just crave the broth some days. You can add veggies which make it more filling. Love this place! Pho is the perfect sick/hungover food, just for the record. read more

This is my partner and I's favorite date spot. Not really the most romantic atmosphere, but a great place to people judge *cough cough* I mean, watch. The staff Is fantastic, service is always speedy and nice, prices are more than reasonable, and the food is varied and suuuuper tasty. Meatball and rare-stake pho, get in my belly. Now. read more

This is a really nice restaurant run by a really nice family The family owns numerous restaurants in the valley both Vietnamese and Thai The prices are very reasonable and the food is both delicious with fill up your tummy portions So when your in Gilbert stop by and visit there's actual 3 choices Pho Bahn Mi and Vegan read more

I've eaten here twice now, once in restaurant and the other time was take-out. I have nothing bad to say about the food! I wouldn't consider myself the most knowledgeable about pho/Vietnamese food, but everything I've tried I've enjoyed. It tastes fresh and it's affordable, what more could you want? The service is horribly slow, and both times there has been an issue with my order. The staff is so friendly and I'd hate to leave a bad review, but honestly if it wasn't for the food I'd probably give it 3 stars. I'm hoping the lackluster service is because they're new and still staffing. I'll definitely be eating here again, but I might be sticking to their take-out for now. read more

Came here on the recommendation of a fellow yelper/ friend & let me tell you, I. Am. Not. Disappointed! I got the yellow vegetarian curry & my better half ordered the pork ban minh. The curry is delicious and 100% everything taste fresh! You get a choice of white or brown rice with it, just the right amount for $9! In fact, had leftovers. I'm told the pork sandwich is superb. Thinly sliced meat, excellent dressing. On the spicy side, but he ate the whole thing, and they are definitely larger than a Subways footlong! I would 100% recommended the place & will be back for sure! read more

We have been here multiple times and each time the food made up for the questionable cleanliness of the restaurant. Unfortunately, the person who served us our food walked right out of the bathroom stall with out washing their hands. The worst part was that they made direct eye contact with me while walking out of the restroom and could have cared less. This place is disgusting, for proof look no further than the restroom. If you want to risk getting Ecoli, food poisoning, etc this is the place for you. Great job Pho Lotus. You're trash! read more

First time eating here. Service was a little slow but there was one guy doing pretty much everything. Food was still good. Would definitely go back again!! read more

Came here because our usual spot was closed and I am so glad we did! Got the Pad Thai and my husband got the chicken pho. Absolutely delicious! The food was so fresh and the chicken was not slimy at all like sometimes pho chicken is. Definitely will be returning! read more

New to the area and my fiancé and I popped in after an appointment for dinner. I had the rare steak pho and he had pork vermicelli bowl. Best pork I've ever had! The rare steak was delicious too! read more

This place is gross i would give it negative if I could. I deliver for uber and walked in and while I waited I seen the biggest cockroach just crawl across the floor. I told them and they acted like it happens all the time. I felt sorry for the person I delivered this food too. Beware!!!!! read more

Great food! The crab wontons were light and crispy and full of flavor. The steak pho had a great broth. Will definitely come here again and will most definitely grub hub this place! read more

Amazing amazing food. They messed up on my order and when I called back telling them what happened and they remade my order AND added free spring rolls to make up for it and it totally did. Flavor of everything is on point too read more

We were looking for a place to eat after an appointment in the area. We stumbled upon this place. Decided to try out. We were very surprised how good the food were. We ordered seafood pho. It was very big and really had lot of sea food in it. We also had stir fried Ginger vegetables with chicken and rice. Forgot the actual name. It was delicious. The server John was very friendly. Always checked with us with a big smile. Very happy to discover this place. Will be back for sure. read more

Poor quality, takes forever, please close already. All the other negative reviews are true.

Vege spring rolls and pork/shrimp spring rolls were mediocre at best. Might as well just bite into a head of lettuce. Waste of 16 bucks. The man that gave them to me tho was super nice! Haven't tried the other food there but don't waste ur money on the spring rolls! read more

Serious yum-factor. The pork in the vermicelli is delightful. Love this place. I have watched uber eats and other pick up services wear a path in the floor. I am not the only one who loves it here. read more

Pho Lotus - Vietnamese Near Me - Gilbert, Arizona

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Good pho for the price. I ordered pick up, I got the meatball pho and an order of the crab wontons. The crab wontons were more on the salty side and the dipping sauce provided was a fish based sauce. The wontons would have been perfect if it was paired with a sweet n sour sauce as it would have complemented the saltiness in the wontons. The meatball pho was very delicious! They give you a good portion of meatballs and garnishes. Broth was great, not overly fatty just the right balance of flavor and lightness. I wouldn't order the wontons again and suggest asking for extra plum and hot sauce if you get pho! Giving this place 4 stars despite no one answering when I called right when they opened... I tried multiple times in the first half hour and just ended up calling back later in the afternoon. I also was told 15 minutes for my order to be ready and it took me 30 minutes to get there. They hadn't begun making my order yet so I had to wait another 10 minutes... feeling generous with my review since this place is also brand new. read more

Pho Lotus - Vietnamese Near Me - Gilbert, Arizona

I got well done beef pho and it was very tasty I took it home and ate it 20 minutes later and it was still hot she gave me extra basil and lime as asked. My food was ready earlier than I originally was told. My only bad feedback is the restaurant itself is nothing fancy. It's definitely a family-owned business they probably make really good food and don't spend much money or time into Aesthetics. I did use the bathroom and I will say the toilets and the floor was not clean. I would say this is a great place for takeout and while I was there there were five other people getting take out so that tends to be the vibe. The guy was really nice and the cute older ladies that were cooking in the kitchen seemed nice as well. read more

Omg... I've been on a mission the past few years to find a Thai place as good as one in Tempe (I literally keep notes of Thai places near me so I can remember where I like the most) this place is SO GOOD! Grandma is cooking and boy does she know what she's doing! I'm obsessed and will be going regularly. So happy I found this place read more

I got the Pad Thai and Fried Rice. Food is good, price is right and it was ready for take-out on time.

So excited to have a great Vietnamese place in this corner of the valley! My vermicelli bowl was delicious! Fresh and flavorful with a great range of textures and flavors. Can't wait to try the pho and bahn mi sandwiches. I'll be back soon! read more

After a night of heavy drinking and waking up with a top 3 hangover the fiancee and I decided on pho. We also decided we weren't leaving the house to get it. I located pho lotus on Uber eats, but has never heard of them. It arrived quick. It was delicious. I was instantly revived by the pho soup. The broth was perfectly seasoned. The portion size was good. I no longer have to drive to West Mesa to find good pho. read more

I've ordered delivery from here twice now and it's been fantastic both times. The broth is steaming hot, the ingredients nicely packaged for to go. We've tried the shrimp pho and the rare steak pho, both great! read more

Real Pho in Gilbert?! The Pho was the best we have had! Delicious! Got the rare beef and my son got The chicken. Yum! The service was amazing and fast. The crab wontons are the real deal! We will definitely be back! Try it! read more

Went back tonight and dined it. Not really welcoming. Much nicer for takeout. Maybe they were busy? I don't know but I'm on the lookout for a new pho place. read more

OMG... slowest service ever! Waited one hour for our food, the place was maybe 25% full. Food quality marginal at best. No refills offered on water or Ice Tea. We won't be back. I would highly recommend the Masa Sushi in the same parking lot over this place. Not sure Pho Lotus will survive 2019... read more

Our go to while on the go! Reliable, prompt service, and always Orderly Take-out! Add a Delicious, healthy Menu! It's a Hit in my Family!

I thought the food was great...very light and tasty. Nothing too fancy here but will definitely be back to try again.

The food here is amazing!! My husband and I are vegan and they have so many choices to choose from and everything we've had so far has been great!! They have the best Pho we've ever had. Definitely need to give this place a try!! read more

Wanting some pho and it was getting late and luckily they were opened later than some others. I had pho with rare steak and tripe and my wife had the pho with beef brisket. Both were delicious and the broth really made it! read more

Stay FAR away. I knew against my better judgement to eat here. First sign was when I placed an order by phone they said it would be 20 minutes for 2 orders of spring rolls which is very quick to prepare. When we arrived to pick up our food my husband waited minutes trying to get someones attention in the back. I told him we should just leave after 10 minutes because I had a bad feeling anyway but he felt bad and wanted to get my lunch. He tried 2 more times to get someones attention and finally someone came out. Said my card which is perfectly fine declined and had to use cash which during Covid-19 made me wary too. Finally get home and im eating the first roll and as im about half way through I see this bug had gotten rolled up into it like I said there were warning signs but we felt bad if they made my order and just drove away during a time it's been hard for small businesses and restaurants. But this was too much to just let go. Waste of time, disgusted, and waste of money. read more

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Just walked in and walked out. SO DISGUSTING how does this place pass inspections. Bathrooms are filthy. The man who seated us had his bare butt hanging out... (no underwear) . Yuck read more

Pho Lotus - Vietnamese Near Me - Gilbert, Arizona

Got food delivered, I ordered extra rare meat and extra side of vegetables for my pho and got neither. Got the Lotus combo and the wontons were overfried and the ends of the eggrolls were burnt. read more

I don't write reviews very often but after reading these previous reviews I didn't think it fair not share our positive experience. My husband and I went about a week ago to try the pho during their 50% off special. We started with edamame then I got the brisket pho which was good and husband got vegetable fried rice. Besides the edamame not being hot, the food was good and service was great. Our server was very knowledgeable, nice and everything was timely. I definitely recommend giving this place a shot! read more

Newly opened mid October 17. Located behind the Chevron. Slow to serve our food. Courteous and polite. Chili paste container look like it had not been cleaning maybe a week or two. The basil was brown in places, no one took the time to make sure that what was being put on the table looked fresh. Broth was salty, my guess is MSG in the broth. I thought the PHO was fair. We also had the fresh Spring Rolls. They were pretty good, small. JOhn was our server. 50% off promo running In this first week of their grand opening. read more

I'm so happy that they opened in this part of Gilbert. I used to drive 25 mins each way to get good Pho in Chandler. The chicken pho here is awesome. Lean white meat, fresh herbs and jalapeños and the broth was simply perfect. Won't have to drive to Chandler anymore! Highly recommend the chicken pho. Hubby got the vegetable fried rice and it had large chunks of perfectly cooked vegetables and a mild fried rice - he ate the whole thing and said he would want it again. These are the only two dishes we tried and I highly recommend both. I ordered it take out but was in the dining room waiting, it's nicely lit and there is a tv so you could watch a game, etc. It was clean and has plenty of seating. read more

I ordered the Shaker Beef sandwich for lunch.The roll was freshly baked and tasty.The overall taste was very flavorful with the exception of the uber-hot sauce slathered on the sandwich.The beef however is another story.The morsels of beef were incredibly tough and chewy!In fact I have never come across a cut of meat so tough since I under-cooked some stew meat years ago.And when I got home I was in for another shock! I viewed my transaction on line and discovered that my server had added on a 2 dollar plus "tip" on my to go order.That I did not authorize.I might have given them a second chance for poor food but not for ripping me off! You lost a customer and any possible future recommendations for two lousy bucks? read more

Pho was great. Very nice server. He was very attentive and great with my kids. Spring rolls were very good. Can't wait to come back!