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Phoenix Air Conditioning & Heating

4.8 (48 reviews)
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Response time

12 hours

Response rate

100%

Services - Phoenix Air Conditioning & Heating

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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Recommended Reviews - Phoenix Air Conditioning & Heating

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Reviews With Photos

Kimmy R.

In the middle of a heatwave and COVID-19, our air conditioning stopped working the weekend before school was starting for our kids. With distance learning for three kids and two parents working remote, no air conditioning during a heatwave was not ideal. On a Sunday night, Mike came out and took a look at our unit. He quickly determined the issue, explained the problem and was honest and upfront with the repair. We are so grateful and will recommend Phoenix to all our friends and neighbors!

Laguna beach
DJ O.

Phoenix Air is stellar! From Michael the owner to Holly & Adam in the office to Ariel & his install team. Over the years, we've hired workers for construction remodels of our own properties, you can not get better than Phoenix Air. I'm a clean freak, Ariel and his team left each day with our place looking as good as they found it - if not better. I couldn't find a hint of dust anywhere! Everything about the job is 5-star! From the installers to the equipment they recommended and installed. The system is the quietest I've ever heard! The most accommodating service I've ever experienced! Couldn't be happier.

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5 months ago

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10 months ago

We have been using Phoenix air conditioning for many years. They are the very best. They always come right away when we call them.

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1 year ago

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Holly M.

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2 years ago

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Holly M.

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2 years ago

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Holly M.

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6 years ago

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4 years ago

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2 years ago

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2 years ago

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Holly M.

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4 years ago

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3 years ago

Courteous, respectful of their surroundings and great price. They did a great job! Thank you!

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Holly M.

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6 years ago

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4 years ago

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4 years ago

Inconsiderate. Unprofessional. Do not rely on them they will cancel based on priority and justify with a sob story. Be cautious.

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7 years ago

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10 years ago

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6 years ago

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Holly M.

Thank you for your kind words and we appreciate your business.

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11 years ago

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10 years ago

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9 years ago

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9 years ago

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9 years ago

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Page 1 of 2

Ask the Community - Phoenix Air Conditioning & Heating

Review Highlights - Phoenix Air Conditioning & Heating

Every unit, the owner Mike and his team made sure the job was done professionally, timely, and correctly.

Mentioned in 11 reviews

Read more highlights

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Capistrano Air - Lennox SL280 two stage furnace

Capistrano Air

(385 reviews)

I called Capistrano air and scheduled an inspection because our AC is old (works fine) but seems…read morelike no air flow upstairs. Someone came out and investigated - confirmed AC unit is working great and unfortunately the way our system is set up the airflows from down to upstairs. Not much they could do because of that unless we wanted to double check air ducts for leaks. I felt the representative was very honest.

Reasonable prices, excellent response time, professional, knowledgeable, honest. What more can we…read moreask? Our air conditioner HVAC unit stopped responding to our Ecobee thermostat yesterday. We called Capistrano Air and they scheduled a visit for today. They said it would be $95 just to come out for the inspection and the cost would be absorbed or waived if any work needed to be done. Jorge came out, listened to what happened, went up to the attic to inspect the furnace and found a fuse that had blown out. He replaced the fuse and was done within 15 - 30 minutes. Done. $145 out the door. I wondered if he could check our air conditioning unit to do any maintenance on it (which is what so many people say MUST be done once a year), and Jorge said that is not necessary. He said our HVAC unit is working fine and should be fine for the next 10 - 15 years! He said that the only "maintenance" that needs to be done is to replace the filters once a year (which is what we do anyway). He didn't try to upsell us on any unnecessary service or product. 5+ stars!

Just Right Services - The two installers from Just Right Services, Chris and Guillermo were great. Post-install shot along with me.

Just Right Services

(428 reviews)

Summer is around the corner so I wanted to get a tune up for my HVAC. I inquired through yelp and…read moreit messaged 5 places so I just went with the earliest appointment. I had low expectations as my previous technician with a different company from last year barely did anything and did not even check our drain line inside the home. McShane was our technician and he's the reason I'm even leaving a 5 star review. He explained what he was doing and answered all my questions. He was respectful of the property, used shoe covers before entering, and asked permission before moving things around. You notice those little things when you've had a bad experience in the past. I would say the value is also worth it. It was $85 for the tune-up. I was obviously looking for something cheaper but you get what you pay for. Overall great service!! This company will now be my go-to for my HVAC needs!

I had a solid experience with Just Right Services and their technician, Brandon. They are punctual,…read moreprovide accurate diagnostics and offer fair pricing. We had a relatively complex HVAC issue that required a follow up visit. The owner, Drew H., was highly responsive and reliable from the very beginning of the project to the end. When a minor miscommunication arose regarding the labor charge for the final replacement part, he quickly stepped in to clarify. They honored their original promise and completed the work at no extra cost. It is good to work with a contractor that stands by their word, sticks to their estimates, and takes responsibility for the final result. Highly recommended for their professionalism.

Mission Viejo Heating & Air

Mission Viejo Heating & Air

(270 reviews)

Had another great experience with Mission Viejo Heating & Air and Brent. He arrived within the…read moretimeframe promised and was thorough in maintaining our HVAC system. He was patient in explaining the work being done, sharing new technologies that are available and answering questions (especially since our AC system is on the older side). The price was reasonable for the performed and Brent's expertise gave us confidence that our AC will work smoothly when we need it. I also appreciate how he took the extra step to keep our home clean by using shoe covers. We continue to appreciate the service that Mission Viejo provides to keep our HVAC running smoothly!

Wonderful company to work with! I am late in writing this review, as I purchased a new air…read moreconditioner and furnace last year. The good news is I can report several months (almost a year now) later everything is working great. On July 4th my air conditioner decided it wanted it's independence! I reached out via Yelp to few companies, I truly was not expecting anyone to answer or return my call during the holiday but much to my surprise Mission Viejo Heating & Air did! I spoke with John - no rushed phone call, even on a holiday! John came to my house within a day or so, again it was a holiday weekend. John reviewed all of options in detail - he was professional, knowledgeable, polite - everything you hope for when working with a larger expense for your home and don't know a lot about it! Leo (main installer) was amazing - hard working, accommodating, and very knowledgeable! Poor guy was in my attic, which felt like it was 120+ degrees, for hours! I did recently reach out for a for a service call out. I wanted to discuss a few other options that were originally discussed but at the time I waited on. Gabby took care of scheduling me - great customer service, polite, and considerate of my request and needs. Martin came out to address my later service call request, he was on time, professional and informative. He reviewed some options with me, and spent time answering all my "is this possible, and what if" questions (and trust me I have them). We had new carpet installed recently and he made sure to wear booties - so considerate. When you have situations in your home that need immediate attention, I understand the stress and time constraints you can be under to get repairs in a timely manner - you must reach out to this company! Believe me, I do my homework - I can't recommend Mission Viejo Heating and Air enough!

Friends & Family Heating And Air Conditioning - Friends & Family Heating and Air Conditioning

Friends & Family Heating And Air Conditioning

(769 reviews)

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

We had Rigoberto come out to inspect our AC Vent/Furnace. He was so friendly, understanding, and…read morewas honest about everything. We learned a lot about our current AC system because we were able to ask questions to understand the situation. Inspection price was beyond fair. Edit: I also wanted to mention the process to schedule a time/day for someone to come out was seamless. Customer service was friendly, easy going, but also I received texts/info with Rigoberto's picture during arrival as well. All of this gave me so much reassurance that this company not only cares about your happiness but also your safety which is crucial in this day and age when someone comes to your home. Rigoberto wore booties too and it is always so nice when contractors respect your home.

APEX Heating and Air Conditioning - Two new complete lennox air conditioners! Happy home owners in Coto de caza

APEX Heating and Air Conditioning

(212 reviews)

John and Tony are great. I've been using their service for both the properties I manage and my…read morepersonal residence for years. From repairing existing HVAC systems to installing entirely new systems, Apex has always done outstanding work at competitive prices. They are reliable, professional, and easy to work with and no hassle.

This company is completely disreputable. They installed my new Lennox A/C Unit and 22 months, the…read moreinstallation failed, cooper weld swelled, refrigerant leaked out and the owner John refused to take any responsibility and was very rude..."Why should I be responsible was his answer when I requested that he stands behind his work! Apex will be hearing from the California State Contractors Board soon. Recommend that no one choose to do business with Apex Laguna Hills. I just received Johnny 's response.....he said he did nothing wrong, that I just don't want to pay him for work because a 12 month labor warranty is up. Two different HVAC companies that inspected my system admitted that they have had poor installations as well. However, both companies said they warranty their labor on a poor installation minimum of 2-3 years later. What's more, I received a most insincere "I wish you well".....Johnny promised to speak with his installation team about modifying a price to fix the leaking system. He never got back to me and that's why I canceled an appointment for APEX to fix my system......that's the truth, not what he wrote in his response. ......

Phoenix Air Conditioning & Heating - hvac - Updated July 2026

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