Quick and painless, needed two tires, this Big O team got it done in a few hours after my initial…read morephone call

I'm sure the manager is a good guy. He was very nice. I'll give him that…read more But just a suggestion... He might need to take notes on what the customer wants him to look into. I had a couple of things I wanted the experts to check. After 3-4 phone conversations with him, he couldn't remember what I asked him to look at. I told him I was done. I got the car back, drove next door, and they helped me. Took 30 min. All done. Not to be rude but, DUDE!!!! Carry a pen and notepad. Write something down for God's sakes.

Service was quick and customer service was great we actually left our phone here and came back and…read morethe staff held it for us thank you guys

I went and gotten a car oil change and my car was fine. Everything was fine. The car was running…read moregreat after I had an engine light on but it wasn't the problem with the car. It was a problem with the gas cap and the gas cap issues going out for a while now is not a big issue and it doesn't a engine to fail or anything and the engine light comes on just because of the gas cap issue, nothing major with the engine even previous Jiffylupe I went to look at the oil change, never had problem with that the other location was on a different Jeff everything was fine I got the oil change and I never had a no problem as soon as I go to this location at 12st and northern and get a oil change the biggest mistake I ever made. I'll get there to get oil changed after the oil change. I drove off the car.started to have a Problems making Clinking sound making a bunch of noises after that. Is it a coincidence? this managers are delusional the workers there are just a bunch of kids. Don't know anything wanna be mechanics don't know anything about oil change. I suggest nobody go there horrible place to go to. Don't ever step your car in there. These people do not know what they're doing so if they mess up your car that was Do Not go there or do business or anything with them they were use excuses and they will use excuses on you for anything. the will lie. They were trying to flip their problems around and make the problem yours. They will team up and just lie and use excuses on you. I suggest you guys do not go there I repeat do not go there after all this I took my car somewhere else and I found out what happened to the car. This idiot fucking went into my ancient it does something loosen up the bolts. Did a few things in my car start making Clinton sound after I took the car to the main dealership to a regular brand dealership, the end of fixing it they fix the issue with no problem. The dealership told me that Jiffy lube , whatever the oil change places loosen up the bolt on my engine and it was making noises after I come back to Jeff to tell them the problem and completely ignore everything they don't wanna take accountability. They lied the managers lied too. Yeah it was horrible. I had to call the police final report once again guys worst place to go to do not ever go there and don't ever get your oil changed there worst place ever.

Came here after waiting 40+ minutes at a different location just for them to tell me they don't…read morekeep my oil filter in stock. Told me this location keeps my filter in stock and they were GREAT. Super quick, explained everything they were doing, and of course, was actually able to provide the service I needed, highly recommend!

I'm someone who pays attention to the details and holds high standards, especially when it comes to…read moreservice. Valvoline absolutely delivered. The team is professional, knowledgeable, and genuinely cares about doing things right. They didn't try to upsell me or rush through the process. The communication was clear, respectful, and confident. Every question I had was answered with transparency and a sense of pride in their work. I appreciate the value in staying inside of my car as well. Pricing is competitive given that it's a turn key service, and came with a complimentary water. The shop itself is spotless. That alone tells you what kind of operation they run. Everything from start to finish was efficient and smooth. I don't often leave reviews, but this experience was too solid not to acknowledge. I'll only be bringing my vehicle here from now on.

Andrew was great! Got me in immediately for an oil change and even cleaned all my windows before…read moregiving the car back.

Receiving excellent customer service means everything! Today I walked into Big Brand tire and…read moreservice and spoke with representative manager Anthony. He was very very friendly knowledgeable professional and assistant to me I was able to purchase a new tire that was at a very reasonable cost the mounting tick less than 15 minutes so I was in the shop and then out. I look forward to doing more business with Anthony and with Big Brand tire and service. Thank you!

These guys always take care of me. Jesse let me know what needed to be done in order of importance…read more I always feel safe after getting my car repaired. Yes, the prices are high, but what isn't? Car maintenance is important & I trust these guys.

Jose is a great go to guy! He won't give you bull crap, he's honest and trustworthy and he knows…read morehis stuff! Frankly, he's one of the only reasons I go here the price is not cheap but it's not over the top. You get what you pay for and what you pay for here are honest Mechanics who do an honest job hard to find today I would send my mother here just ask for Jose, he'll take care of you.

The staff at Grease Monkey provides an outstanding service and they cared for my vehicle with the…read moreutmost top quality detail

There are honestly no words to describe how incredible and outstanding Grease Monkey is!!! As a…read morefemale, especially! They are so honest and never try to take advantage. I literally feel safe coming here knowing that the mechanics will tell me everything wrong with my vehicle, and what really is important to get done, and what can wait. I highly recommend Grease Monkey.

I did not end up using the services of the shop, but I do want to write a review because they were…read moreso helpful! I was really appreciative of the associate, Ali, whose knowledge and expertise helped me save time, energy and resources in fixing my issue. My Tesla got a flat tire and Goodyear was up the street from my house, so I called them to see if they can help me out with a plug, but they did not have the right type of a lift equipment for a Tesla, and let me know that right away.

Have always been fast, transparent, and courteous when I bring in my car. They stick to the price…read moregiven in estimates, which are very competitive.

got the job done in a quick and timely matter and everything was correct, however they have some…read moresketchy business practices

I recommend this auto shop. There was a problem regarding scheduling and communication while the…read moreshop owner was out of town, where I was highly upset as a customer. However, at his earliest convenience the issue was fixed and my vehicle was returned to me with the things fixed that we agreed upon, including a generous discount due to the communication/scheduling issue. As a consumer, I always appreciate accountability and integrity from businesses, as it is rare.

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

I've been bringing my truck here for a few years now. They helped me resolve an oil leak, the…read moredealer I had taken it to didn't tighten something and I was leaking oil. They topped me off and had me out of their quickly, I've been coming here ever since. They do excellent work, they deliver my truck to me in the time frame they provided, everyone is very professional, they text me reminders and make recommendations without being pushy. I would definitely recommend Gilbert and his team. Everybody's neighborhood should have a trust worthy mechanic like this team.

A great variety of old cars and The staff was very formative and funny. Great way to spend some…read moretime in Glendale.

I went with my car that had a wheel issue and they told me that the brake shoe need replacement and…read morei got a quotation of $690 to replace brake shoe for only one wheel. And i decided not to have the car fixed and save up for the repairs and was charged $230 for labour since i decided to take my car. I considered this not fair since i am a regular client and being charged $214 for testing only.