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    Phoenix Billing Solutions

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Salt River Project - The entrance to the building.

    Salt River Project

    (96 reviews)

    So far so good! I'm use to APS but bought a house and switched to SRP. They have been great so…read morefar. I was able to do everything quickly online, in a matter of 5 minutes or less to sign up. I instantly received a text message alert letting me know they will be turning my power on, it confirmed the address it was turning the power on at, and even provided me my account # in the text message. Not even an hour later, no even 15 minutes later according to my phone, I receive another text message telling me I'm good to go, my power has been turned on. It reconfirms the address it turned the power on at, and tells me my account #. So far, so good, no issues at all. And it let me pick my own billing date, which I didn't want the first of the month with all my other bills. I thought it was really nice they give you the option to do that. I'm a happy customer right now, haven't received a bill yet, but I I'm sure there will be no issues with how everything has been going. Just great!

    Lies and scams - normal operating procedures. Their so-called discount programs are entirely bogus…read more "Income Qualified Discount" is just about non-existent. The only people who'll ever get that are those willing to spend dozens of hours at each of the following: IRS, SSA, Medicaid, and Retirement accounts, etc... to get a $10 a month discount. SRP claims they support the community, and support those less fortunate. And boy does that look good on paper. Unfortunately, that's all it does... looks good on paper. *They want pay stubs - I'm unable to work. *They want tax papers - I'm unable to work, therefore, I don't file taxes. *They want SSA paperwork - that's a 50 mile drive and 6 to 8 hours at the Social Security office. *They want Medicaid paperwork - that's a 30 mile drive and 6 to 8 hours at the Medicaid office. *They want retirement benefit paperwork - that one isn't even in the state. There's another 1-2 days on the phone. The last three, even if I went through the arduous task of getting those papers, would be all for naught, as they require pay stubs and tax papers. This company doesn't hesitate to use their monopoly to raise prices and lower service.

    Arizona Public Service Co - Arizona Public Works

    Arizona Public Service Co

    (55 reviews)

    9 12 17 I received my APS bill on 8 10 17. In the envelope…read morewas a note saying their printer had problems and was late in sending out bills. The amount of the bill was $266.08 with included a discount of $31.75. This would bring the total before discount $297.83 and this is for a 12 ft. X 60 ft. mobile home. I looked at the Average daily electricity use per month comparison from July of 2017 to July of 2016 and saw an outrageous difference in comparison. I immediately called APS and told them I disputed the amount. I live alone and did nothing different from last year to cause such a great increase. Then I got the "OH THIS WAS AN EXCEPTIONALLY HOT YEAR, BLA, BLA, BLA" BLOW OFF. I CALLED AZ CORP COMMISSION AND TOLD THEM MY COMPLAINT TO WHICH THEY REPLIED THEY WOULD CONTACT APS AND HAVE ONE OF THE CSR INVESTIGATE. Shortly thereafter I received a call from aps Customer Representative named Tracy Dean. I told her the problem and also insisted that just looking at the comparison from last year this bill was in error. She said she would get back to me. I stated that I reside in the same mobile I have for the last 25 years, a 12 ft. X 60 ft. live alone and have had no difference in my life style from last year yet just looking at the average daily electricity use per month comparison to last year there has to be some kind of error. The current bill being just shy of $300 for the month. She said she would check into it and get back to me. Get back to me she did. After checking into the situation she did notify me that there would be a $41.00 credit and that it would be applied to my next month's bill. I am a senior on a limited income and on behalf of all seniors living on a very limited income I want to extend a sincere thank you for her professionalism and promptness. The $41.00 credit shows me that not only is there a God but that large corporations do make mistakes. It is too bad that not all CSR really do look into it as many just want to just get rid of you.

    As I continue to buy energy star appliances for some reason my electric bill keeps getting higher…read moreand higher. APS is an illegal business practice called a monopoly that I hope it's employees and ownership suffer greatly. There's more fees and taxes on an APS bill then victims at Jeffrey Epstein's

    Scottsdale Public Works

    Scottsdale Public Works

    (2 reviews)

    Recently I was assisted by a staff member of the water utility department via email…read more I went to the website and submitted some concerns as an indirect water customer. My email was immediately answered. "Lyn" the agent who helped me went above and beyond addressing my concerns and was even kind enough to add an attachment of a Water Rate Fee Schedule, that I did not even ask for. Thank you City of Scottsdale Water Utility Department!!

    Yeah, i pretty much have to concur with Patrick that Scottsdale road crews and administration of…read moreroad repair funds seems like a random bunch of irrational nonsense. Totally with you on the whole "finish one project before starting another", and it's 3PM and lanes are blocked off but workers and any sign of work are seemingly non-existent. It's funny how the same roads get torn up about every year or two, only to leave shoddy workmanship and ugly patchwork scars. At least, if you're going to inconvenience us for weeks and months at a time, have the work ethic and common courtesy to leave the roadway surface in as good (or, preferably better) shape than before you started digging. Please. Oh, and Scottsdale police? I reserve the right to swerve around shoddy, crappy roadwork that the city either ignores or patched up and left worse, and not have it called "negligent driving." We the people cite YOU the city for negligent, mismanaged chaos which not only inconveniences, but in some cases damages vehicle alignments and front-ends as we dodge and amble through this urban miasma of ineptitude. Here's an idea: How about making road surfaces out of materials that don't break down every couple of years? Oh, I forgot - we're spending our trillions on unnecessary warfare and waste. Remember, Rome fell partly because it couldn't build viable roads.

    Salisbury Excavation - Before clean up/haul off

    Salisbury Excavation

    (4 reviews)

    We are so lucky to have found Salisbury Excavation. When it came to the home project I had in mind,…read moreI wasn't sure what kind of company I needed to hire, or where to even begin. I came to yelp and typed a general forum of what I was looking for and luckily, that forum was sent to Salisbury Excavation. Chris got back to me right away and offered to come give me an estimate on the job that day! He came and took measurements of the our current project and even took extra measurements of another project we hope to have done in the future just so we could get an idea for numbers. Chris was timely and very knowledgable on his line of work. I was very transparent with Chris on my lack of knowledge in this realm of things, and he was patient and descriptive on what to expect. I had the bid for my project that evening, and the next morning, we were setting up for him to come. They finished our project today, and let me just say, the whole process was amazing. Chris was super thorough, honest, and helpful with everything. As a woman in her 20s, I have found it's hard to find businesses that don't try to take advantage of you for your lack of experience or knowledge in their line of work, but Salisbury Excavation threw that belief out the window. Chris went above and beyond in helping us and we are excited to do business with him again and recommend him to everyone we know in need of his type of service. Thank you, Chris!!

    I'm so happy I found Salisbury Excavation when looking for someone to help move some boulders…read morearound my property. Chris and his associate were absolute gentlemen who did a fantastic job. A fair quote was given within minutes of reaching out. Communication was clear and prompt. The work was completed better than hoped and quicker than I thought possible. They worked their butts off and then insisted they leave the yard better than they found it. I don't think you're going to find anyone better.

    Phoenix Billing Solutions - utilities - Updated May 2026

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