Excellent stay here! The bed was super comfortable. The room was very spacious, clean, and had no…read moresmells. The AC worked flawlessly. All staff members I encountered during my three days here were friendly and helpful. The weather didn't permit pool time, but it was clean and pretty to look at, and the view of the beach was nice. Walking distance to so many food places and shopping. Unlike other hotels I've stayed in, the walls were not paper thin so I had no noise disturbances! Big buffet breakfast in the lobby, and a tiki bar outside. What more can you ask for? Except fluffier pillows - these were flat within seconds, but honestly, that would be my only negative and that's not a dealbreaker at all. Next time, I'll just bring my own.

FYI: when you go to check out, there will be parking fees added! The parking fee is not disclosed…read moreon your charges you see when you book. It is a hidden fee that you are charged when you check out. It's $15/night for self parking. It can be found only on the "policies" section, where you have to look for additional fees. Management was very helpful regarding another unexpected matter.

This was our family's first time staying at Best Western Premier - The Tides, even though we're…read moreregular visitors to the Orange Beach area. We wanted to arrive a couple of days before checking into our condo, so we booked a two-night stay here, and we're glad we did. The hotel is on the smaller side, but that's actually part of its charm. It's centrally located in Orange Beach, making it easy to get to restaurants, attractions, and shopping. The beach access is unbeatable, and the views from the dining area are absolutely beautiful. There is a pool, but it's fairly small. Since the entire property is smaller than many beachfront resorts, you won't have a ton of privacy around the pool. On the plus side, it never felt overcrowded, which made for a relaxing stay. One thing I definitely recommend is eating breakfast here. It was excellent and a great way to start the day. They also serve pizza in the evenings. It's a thick, almost Chicago-style pizza, so just know what you're ordering. The flavor was fantastic, and one pizza was easily enough to feed our family. Our room was a huge hit with the kids. It included bunk beds, which they were so excited about, along with an Xbox, a desk, and a large flat-screen TV. It really felt like the hotel had families in mind. The lobby gift shop was also surprisingly well stocked with snacks, drinks, toiletries, and even common medicines you might need during your stay. Overall, this is a fantastic place to stay if you're looking for an extra night or two in Orange Beach before or after your main vacation. I'd gladly stay here again. My only suggestion for the hotel: since you're serving that delicious, hearty pizza, it might be worth stocking a few antacids or Tums in the gift shop too! 10/10--highly recommended!

WARNING NO COFFEE... is this a thing now ??? I'm older than…read moredirt and have never been arrested, yet was approached by a security guard this morning as I took a sip of black coffee I got from a coffee pot in the hotel lobby. (I had called earlier commenting about no coffee in the room and was told there was a coffee bar in the lobby... never any mention of a charge) Mortified, walletless, not knowing what to do, I dumped my coffee in the waste basket and went back to our room. We are staying here for a week so I called to ask how much the coffee was and was told $3.75 a cup. Now our idea of entertainment since my husband can't move around very well is sitting on the deck by the ocean and drinking coffee.... So it's kind of a big deal to us, as it probably is with other seniors and mobility challenged individuals, so thought I'd share. Aside from that the room is nice and the view great, which probably keeps people coming. Also, the pizza we had at the Hotel bar was not very good. So overall nice stay if you pack your Keurig and dine somewhere else.

The Lodge is the best hotel in the GS/Orange Beach/Pensacola area. Why?…read more 1. Location: On the beach, in Gulf State Park, Orange Beach and OWA both only a few miles away. 2. Love the amenities here: Two pools, two restaurants, nice coffee shop, Dragonfly (outdoor bar and grill), and good fitness center. 3. The Lodge has 3 sections for the guestrooms. Five floors each. Rooms are nicely appointed, clean, and comfortable. Even numbered rooms face the beach. Can't say enough good things about this hotel. Beautiful lobby, numerous places to sit and relax, big parking lot by the convention center side of property, valet service available.

The ONLY place to stay in my opinion. We had 2 rooms, both ocean views, one king w/bunk bed that my…read moreson loved & one king suite. the suite had a kitchen area - u gotta request a microwave but it made it sooo much easier with kiddos for snacks ect. There is not another resort like this in the area. great staff ! ADORE Hannah! She took care of us above and beyond being diamond members. We will be back again and again! Food , pool service... distance to beach- all great! my 90 yr old grandmother loved having Mauricio in the valet / bell stand help her. He was so loving, patient & gentle with her. thanks to all the staff!

We had a great time on our trip to Orange Beach and really enjoyed our stay. The room was clean,…read morethe bed was comfy, and the staff was so friendly. We called the front desk to see if we could get more pillows and they sent them up very quickly :) This hotel is right on the beach and our room had a balcony. We were on the side but we could still see the Gulf which was nice. We enjoyed a drink or two out there after our day at the beach. There's a pool and Barr at the pool that serves yummy cocktails that you can take up to your room. It was a very enjoyable experience. While the hotel is taking precautions for COVID, the guests aren't trying to follow the mask policy which sucks. There are signs posted everywhere about the policy but it isn't enforced. That's my reason for 4 stars instead of 5

Cannot believe HILTON allows their name to be associated with this property!!!!…read more The pictures are completely deceptive!!! The lobby and pool area are nice and the employees are so sweet and helpful but this hotel is far less than what is posted on the websites when searching for a place to stay. Please ask to see a room when staying here before you book! The carpet is filthy, bare nails hanging in the walls, door are beat up, toilets barely flush. There are no safes in the rooms either!!! $300 plus dollars a night is way more than you should be paying here! Stay at a Phoenix property or contact Brett Robinson properties instead.

Great place with friendly, helpful, caring staff. Rooms are clean and comfortable with a view of…read morethe Gulf from your own balcony. The beach is easily accessible Food and beverages are fantastic and affordable at the "restaurant/ lounge". The pool is inviting and well serviced. We will be coming back for sure

The atmosphere is very inviting and gorgeous with the view of the beach that is spectacular. The…read morecheck in process was fast and the staff very friendly. Rooms were very clean with comfortable beds.

We've been coming here few times each year for many years. The hotel has remained consistent. The…read moreentire staff do an excellent job. Breakfast is good. The hotel is always clean. Hot water too! Leslie Haley does phenomenal job! Does not matter if you do not get ocean front because you still get great view!! We are timeshare owners with another brand and still continue coming here simply because it is a great hotel with great staff, service and the best bar hostess!!! One thing to note about Alabama has endangered federally protected nocturnal plant eating cuties that are on the dunes. They are NOT rats! Please educate yourself. https://www.interestinganimals.net/wp-content/uploads/Alabama-beach-mouse-eating.jpg

Worst hotel I've ever experienced and I stay out 100+ night a year. I was an IHG spire elite member…read moreand after the stay my wife and I had here I have abandoned not just this hotel but IHG altogether. I am now Hilton Diamond and Bonvoy Gold. Just a reminder to all you vacationers out. Take my word for it. STAY ELSEWHERE!!!! Dirty hotel, terrible staff. No one cares there and you will be ignored

What a great place to stay. The staff is very friendly and knowledgeable. The rooms are clean and…read morelocation is walking distance to shops and restaurants.

Great convenient hotel with light continental breakfast near all the amenities at The Warf. I went…read morewith the marina view and even took a quick splash in the lukewarm pool.

The property is located close to restaurants and grocery stores, all within walking distance…read more Summer House recently completed a major renovation making it like a brand new development. The two tiered outdoor pool and gazebo were tremendous! The newly renovated gym, indoor pool, spa, and hot tub were great. Excellent grilling areas with charcoal grills. Highly recommend!

This was one of the best condos I have ever stayed at. The large rooms are great for having your…read moreown space and bonding with your family. Everything you want and need is right there on the strip!