I had a very nice time here last weekend. It was my first visit. I stayed two nights. There is…read morefree guest self parking and a valet parking option. The staff were all helpful and friendly. There was someone playing live music at certain times of the day. The room was clean and had a simple but nice setup. The shower had great water temperature and pressure. We had an ocean view room which was worth the extra cost. Waking up to the beach every morning was so satisfying. Reading on the balcony while listening to the ocean sounds and watching the waves was everything that I needed. The hotel has beach towels that are easily checked out through a machine. Beach chairs and umbrellas are available first come first serve to hotel guests which is very convenient. There was a heated outdoor pool, a volleyball net and a few games inside. We ate all of our meals at the hotel. We ate at the grab and go food spot. I ordered the feta and spinach croissant, a chocolate chip scone and a cappuccino. We also ate dinner at the latitude 30. I ordered a ceasar salad and calamari. For breakfast at latitude 30, I ordered the French toast dish that comes bacon and I ordered a side of eggs. We also ate at the fine dining restaurant onsite where I ordered the seared scallops dish and the vanilla crème brûlée. All of the meals that we ate at the hotel were very tasty. The restaurant staff were all kind and the utensils were spotless. I believe food may have also been served at the bar near the pool, but I didn't try any food from there during my visit. I really had an enjoyable time at this hotel and I plan to return in the future.

Beautiful resort! Clean and well kept. Rooms were nice! We had adjoining rooms traveling as a…read morefamily of four and that was a great option. Wonderful view from the room. Pool was nice. Live music every day by the pool was awesome! And talented performers! The beach itself is right behind the resort and has the softest sand. Wanted was rough but we were still able to get in a slash around and jump some waves. The property was recently purchased by new owners after being owned by sand owner who opened it in 1987, which is impressive. Mervin in the restaurant was kind and friendly and been there 12 years. Glinda in the restaurant was the SWEETEST lady there. She maker the omelettes. (Get the omelettes!! Yum!) John and Greg are great pool side bar tenders. The gentleman at the lobby bar was also friendly and attentive, we didn't catch his name. The list of things we wished were different is short. Could have used speakers playing music during the times at the pool when there wasn't live music. Wait times in the restaurant were long. (Food was hit or miss...not horrible but mostly unremarkable... However the spinach dip at the casual restaurant is off the charts and the wagyu steak at Voyagers is incredible!!) We cannot say enough about the marvelous staff. We will definitely be back! We wish them luck in this transition.

This was our family's first time staying at Best Western Premier - The Tides, even though we're…read moreregular visitors to the Orange Beach area. We wanted to arrive a couple of days before checking into our condo, so we booked a two-night stay here, and we're glad we did. The hotel is on the smaller side, but that's actually part of its charm. It's centrally located in Orange Beach, making it easy to get to restaurants, attractions, and shopping. The beach access is unbeatable, and the views from the dining area are absolutely beautiful. There is a pool, but it's fairly small. Since the entire property is smaller than many beachfront resorts, you won't have a ton of privacy around the pool. On the plus side, it never felt overcrowded, which made for a relaxing stay. One thing I definitely recommend is eating breakfast here. It was excellent and a great way to start the day. They also serve pizza in the evenings. It's a thick, almost Chicago-style pizza, so just know what you're ordering. The flavor was fantastic, and one pizza was easily enough to feed our family. Our room was a huge hit with the kids. It included bunk beds, which they were so excited about, along with an Xbox, a desk, and a large flat-screen TV. It really felt like the hotel had families in mind. The lobby gift shop was also surprisingly well stocked with snacks, drinks, toiletries, and even common medicines you might need during your stay. Overall, this is a fantastic place to stay if you're looking for an extra night or two in Orange Beach before or after your main vacation. I'd gladly stay here again. My only suggestion for the hotel: since you're serving that delicious, hearty pizza, it might be worth stocking a few antacids or Tums in the gift shop too! 10/10--highly recommended!

WARNING NO COFFEE... is this a thing now ??? I'm older than…read moredirt and have never been arrested, yet was approached by a security guard this morning as I took a sip of black coffee I got from a coffee pot in the hotel lobby. (I had called earlier commenting about no coffee in the room and was told there was a coffee bar in the lobby... never any mention of a charge) Mortified, walletless, not knowing what to do, I dumped my coffee in the waste basket and went back to our room. We are staying here for a week so I called to ask how much the coffee was and was told $3.75 a cup. Now our idea of entertainment since my husband can't move around very well is sitting on the deck by the ocean and drinking coffee.... So it's kind of a big deal to us, as it probably is with other seniors and mobility challenged individuals, so thought I'd share. Aside from that the room is nice and the view great, which probably keeps people coming. Also, the pizza we had at the Hotel bar was not very good. So overall nice stay if you pack your Keurig and dine somewhere else.

Perfect! Loved the condo. Plenty of room to spread out and the fishing pier is wonderful. We were…read morein 704E. Can't say anything bad at all.

Excellent stay here! The bed was super comfortable. The room was very spacious, clean, and had no…read moresmells. The AC worked flawlessly. All staff members I encountered during my three days here were friendly and helpful. The weather didn't permit pool time, but it was clean and pretty to look at, and the view of the beach was nice. Walking distance to so many food places and shopping. Unlike other hotels I've stayed in, the walls were not paper thin so I had no noise disturbances! Big buffet breakfast in the lobby, and a tiki bar outside. What more can you ask for? Except fluffier pillows - these were flat within seconds, but honestly, that would be my only negative and that's not a dealbreaker at all. Next time, I'll just bring my own.

FYI: when you go to check out, there will be parking fees added! The parking fee is not disclosed…read moreon your charges you see when you book. It is a hidden fee that you are charged when you check out. It's $15/night for self parking. It can be found only on the "policies" section, where you have to look for additional fees. Management was very helpful regarding another unexpected matter.

This review is only for Bella Beach Properties and not for the unit we stayed in. The unit, Sugar…read moreBeach 153, was not well maintained or in a great spot in the complex. Unfortunately it was located exactly above the garbage dumpsters which were emptied six days a week between 4 am and 7 am, which meant that sleeping late was not an option. Bella was very accomodating with our situation, even trying to find us alternate units which unfortunately were not suitable or cost more. In the end, we stayed and they refunded us a portion of our cost. I would recommend Bella. I would not recommend Sugar Beach 153.

Absolutely the worse communication. They do not address questions, problems or concerns. I'll never…read morerent any property from them in the future. I've been coming to OBA for 25 years and they're the worse. Renter beware.

Great stay with family for the 4th of July Weekend. As always, our accommodations were…read moreexceptional: Sub Zero fridge/freezer, stove with a built in grill, microwave and oven built into the wall, wet bar, and a wrap around balcony that offered a balcony view for all four bedrooms, plus a wealth of outdoor furniture. We appreciated the quiet hours (for the grandbabies), and the staff was more than accommodating. We had to get assistance from an outdoor maintenance worker when we arrived because the garage map was confusing. He showed us where our spot was with no problem. We will be back to Gulf Shores and look forward to staying at either Caribe or Turquoise, their Sister Resort. Until next time!

Is is great. The rooms are nice and there is a great view of the ocean from the balcony.read more

The Lodge is the best hotel in the GS/Orange Beach/Pensacola area. Why?…read more 1. Location: On the beach, in Gulf State Park, Orange Beach and OWA both only a few miles away. 2. Love the amenities here: Two pools, two restaurants, nice coffee shop, Dragonfly (outdoor bar and grill), and good fitness center. 3. The Lodge has 3 sections for the guestrooms. Five floors each. Rooms are nicely appointed, clean, and comfortable. Even numbered rooms face the beach. Can't say enough good things about this hotel. Beautiful lobby, numerous places to sit and relax, big parking lot by the convention center side of property, valet service available.

The ONLY place to stay in my opinion. We had 2 rooms, both ocean views, one king w/bunk bed that my…read moreson loved & one king suite. the suite had a kitchen area - u gotta request a microwave but it made it sooo much easier with kiddos for snacks ect. There is not another resort like this in the area. great staff ! ADORE Hannah! She took care of us above and beyond being diamond members. We will be back again and again! Food , pool service... distance to beach- all great! my 90 yr old grandmother loved having Mauricio in the valet / bell stand help her. He was so loving, patient & gentle with her. thanks to all the staff!

This is a really great place to stay. Its with walking distance to the Flora Bama bar and yacht…read moreclub. I like staying here because of the wonderful views of the canal. Also, if you have a boat, you can pull up to the dock at certain parts that aren't reserved for the condo owners. The pools are really nice because there is a zero entry one, one for adults only, and an indoor one. The condo is kid friendly so that is nice. This is one of my go-to places to stay. Oh and your not far from the Alabama/Florida line, so you can buy lotto tickets or just make a run to Florida.

I've been coming to Bella Luna since I was a young boy! It's such an amazing place! Now I'm able to…read morewatch my children grow up taking our family trips to this little piece of paradise! Great views, great people, great amenities, great experience! You won't be disappointed if you decide to make this your home!

This will be my last visit to Turqoise Place after 5 years. Front desk and security unresponsive to…read morecalls prior to 6pm. Party in D2302 prior night and now excessively loud music coming from below 22nd floor in D tower. Don't come here thinking you will have a nice family vacation. I don't leave reviews but others should be aware before spending your hard earned money at Turqoise Place.

This place is very nice, but I do wish to leave a note for the management team (we saw them walking…read morearound the building yesterday). Positives: great venue, location, amenities (hot tub and grill on the balcony) etc. The cleaning crew is constantly working in the elevators, hallways, and in public spaces which often goes overlooked but we really appreciate it. Areas for improvement: The front desk folks need training. Every time we stopped by it was a new face...some friendly, some not. Mostly they just struggled with answering basic resort questions from us and others inquired. "How do we rent chairs at the beach?" The young lady said, "sorry i don't know." I called to check on how to use the putt putt activity. Another young voice said "you just putt the ball on the grass and hit it." I laughed, "no sorry i need to check out equipment for it right?" She said, "you can look at it first if you want." So I responded, "do you have putters and balls that i can use?" She said, "yes". I responded "how do i do that?" She said "its free to use." I asked "where do i get the equipment?" She said "at the desk". I get to the desk and they tell me "i must leave my driver license to check out equipment." That would have been nice to know before I came down, . I used to manage a community center so i get it. We just laughed it off, but some people won't so heads up!

We've been coming here few times each year for many years. The hotel has remained consistent. The…read moreentire staff do an excellent job. Breakfast is good. The hotel is always clean. Hot water too! Leslie Haley does phenomenal job! Does not matter if you do not get ocean front because you still get great view!! We are timeshare owners with another brand and still continue coming here simply because it is a great hotel with great staff, service and the best bar hostess!!! One thing to note about Alabama has endangered federally protected nocturnal plant eating cuties that are on the dunes. They are NOT rats! Please educate yourself. https://www.interestinganimals.net/wp-content/uploads/Alabama-beach-mouse-eating.jpg

Worst hotel I've ever experienced and I stay out 100+ night a year. I was an IHG spire elite member…read moreand after the stay my wife and I had here I have abandoned not just this hotel but IHG altogether. I am now Hilton Diamond and Bonvoy Gold. Just a reminder to all you vacationers out. Take my word for it. STAY ELSEWHERE!!!! Dirty hotel, terrible staff. No one cares there and you will be ignored