The trip was wonderful - lots of great memories were made. All the arrangements (flights, hotels,…read morecars, cab transfers) went as planned. Very professional and always available. She gave me great information and was open and honest. She was not trying to sell me anything but gave me great advice. Belle Vie Travel is the best Luxury Travel Agency I have ever used. If you are looking for epic stays in the world's most beautiful properties - Belle Vie Travel is very knowledgable.

We booked Carl's for transportation to Blossom and it was really great! Our driver was Leeza. She…read morewas punctual, friendly, totally reliable and what a fab safe driver!! I highly recommend Carl's!!

This experience was amazing! They picked us up at our hotel in the city so we didn't have to worry…read moreabout parking or driving anywhere! The driver was very conscious and considerate of our music preferences, making the route scenic/stopping for pictures, and having hair clips in the golf cart for us girls with long hair! The driver was knowledgeable in the area and answered all of our questions as well! We were introduced to some very cool, unique, and local breweries! We were given the vip treatment everywhere we went. We had a waiter/waitress immediately upon arrival of each place, and got free drinks and half off food at the stops! This is definitely worth the time to do if you're looking to try a little bit of everything!

Rented a bus for my bachelorette party, there was 14 of us. Price was…read morelower than others in the area. The driver showed up 15 min early allowing time for pictures and late arrivals. He was so sweet, even Took a few pictures for us. We had such a great time. Decided we wanted two extra hours. Called Michelle in the office and she arranged it with no problem . Had a good time and even booked for our wedding. You will not be disappointed. The buses are sleek with "acrobatic entertainment " and driver was Knowledgeable and fun. Go ahead and book already!

Fantastic time we had. Very professional and we loved the complimentary decorations!!read more

RJT has been super attentive for our vacation planning to Jamaica. We were originally supposed to…read morestay at Montego Bay but hurricane Melissa had other plans for us. Ron took care of everything and got us moved to a different resort and a better room! Will use him in the future, for sure.

TL;DR here; Do NOT recommend. Please find an agent who wants to work with you, not just get your…read moredeposit. Full review below, for those curious. I began working with RJT travels on August 8th to plan a trip for beginning of October (last week). I sent out an email blast with what I was looking for and heard back from a few agents, but ultimately went with Mr. Tallon. This was in part due to him letting me believe my girlfriend's parents had booked with him previously and recommended his agency. While he did not outright lie to me about this, when I brought it up he changed topics and did not correct that he had not worked with them. I wish I had caught this type of behavior sooner. Mr. Tallon was also, admittedly, very knowledgeable about his craft and the resort we ended up staying at. I took a lot of his recommendations and found his insight helpful. So why the bad review? First, as soon as he received my deposit the tone shifted. We initially spent a few hours on the phone discussing options, and this process went smooth. As soon as he had the deposit though, the words "there's no reason to bother me until the trip" actually came out of his mouth. I figured this may have been a momentary slip, and didn't pay it much mind. This trip was meant to propose to my girlfriend, so secrecy was a must. I stressed that over and over again, yet multiple times received mail from "RJT Travels" pertaining to our upcoming trip. Had I not been diligent in getting the mail before her, this alone would've blown the entire trip. On top of that there was a secret dinner booked at our resort where menu's needed filled out and turned in in advance. I initially asked Mr. Tallon for the menu's to fill out August 22nd. I received "As I said on the phone yesterday I will send you over the menu". As I had repeatedly felt my planning was bothering Mr. Tallon I left the topic alone. I had to follow up over a month later, September 29th, myself to remind him I needed the menu's filled out. The ultimately never got turned into the resort, which meant the menu's were left printer in the room for us to fill out, for the secret private dinner I had booked for us. So that was pushed to the second day of our trip, with the secret exposed. I also wanted a photographer to already be at the location I had requested so I could just "take a pre-dinner walk" with my girlfriend, show up at the spot, and surprise her with the proposal and not have her know a photographer was there waiting. He told me this was impossible (which Sandals later corrected, and fixed) and instead came up with a sort of compromise which I found begrudgingly agreeable. I wish he had put in a little work to just ask the resort, because they were very happy to work with me and do whatever they could to help. I did, in the room, receive documentation confirming the photo appointment Mr. Tallon made for us, again blowing the "secret" aspect of the proposal. Mr. Tallon was knowledgeable about the resort, and flights (which I had to book myself after he did not get back to me with the info when he said he would). If all you need is someone with knowledge, then I suppose this may be a good fit for you, despite him purposefully misleading me about my girlfriends parent's using him in the past, so proceed warily. However; if you're looking for someone to go above and beyond, who wants to help, this is not your agent. RJT dropped the ball on every aspect of my proposal, and keeping it a secret. I was able to salvage the situation by working with the resort, but I feel my situation would've been better had I just worked with the resort myself to begin with, since I needed to go to them to fix the situation anyway. Mr. Tallon often left me feeling my communications bothered him (which I brought up to him and he never addressed). I will not use this agency again, and I would recommend you don't either.

I was in a tour group of 3 other people who were also from Cleveland. I was the only one who had…read moreridden a Segway before. The guide/owner took about 30 minutes giving an intro/lessons which made the time we were with him be 90 minutes versus the 60 I was planning on. The tour part (60 minutes) was more of just a ride, but I enjoyed it. We went all the way down to the Browns Stadium / Rock Hall and passed some parks and the Medical Mart construction by the Marriott. I just like riding Segways around so it was fun for me, but there was no narration which I missed having experienced it on all my other Segway tours I've taken. As a local I was hoping to learn about Cleveland more. (Perhaps he talks more on his 2 hour walking tours). He is a nice older gentlemen in business since 2007; from the few random facts he told us I'm sure he has much more to say. Regarding the booking process I recommend an online system or phone answering service. I had to change my booking date and had trouble getting him on the phone (understandable since he is the only one out on tours). While it all worked out in the end, I was worried that I wouldn't reach him on the phone before the 72 hours of his cancellation policy arrived. As for the tour price itself I think he is a bit pricy. I love Segway tours and have done them in various cities across America and comparatively his rates are high for the length of the tour especially since there is no narration. In most all other cases I have paid just $10 more for an entire extra hour of a tour (his rates are $55 for an hour and $60 on Saturdays). All in all I had fun and it's great that Cleveland has this on offer. I'd go again just for the fun of riding. In addition to the walking tours he offers sales and service. His office is located on the 3rd level of Tower City in the Sustainable Cleveland office across from the Hard Rock next to the Ritz. He probably won't be there when you get in as he'll be on a tour but just wait and he'll come around - he arrived on time for my tour.

We purchased a Groupon for Cleveland Segway Tours and had to cancel our pre-scheduled trip due to…read morework conflicts. We asked the owner if we could change the date prior to purchasing the groupon and he said it was no problem. We STILL have not been able to get a hold of him and this occurred back in the summer. We payed for the tickets and he refuses to return our call for us to reschedule. I would NEVER recommend anyone purchasing tickets to do this tour. Although it could have been a really awesome opportunity, you will likely be scammed out of your money and time (according to other reviews). Absolutely not worth the risk as we were out nearly $60!

I can't imagine a better Mongolia experience than the one crafted by Blue Silk Travel. Our guide,…read moreSara, was knowledgeable, creative, and a delightful presence. The travel group was small and seemed to be hand picked for enhancing the experience by their congenial presence. The company's US based office made the onboarding process efficient and responsive. If I ever go back, it will be because of Blue Silk Travel.

Blue Silk was wonderful! We had a marvelous time in…read moreMongolia. Our guide Nyhmtaivan made the trip even more pleasurable with her historical knowledge, cultural insights, sweet and charming nature. Blue silk travel and our guide organized a trip that met the needs of my family group, that included a wide age range (15 year old son to 80 year old Mother). It was clear that Nyhmtaivan went above and beyond to make sure our family had a fantastic time by attending to many details. We enjoyed the camel riding, driving and seeing petroglyphs, sleeping in gers, and seeing Mongolian horsemen in action. As my Mother says "it was the trip of a lifetime". (And she has traveled everywhere). Johnathan and Saranzaya (Blue Silk Travel) were detailed orientated, available and attentive throughout the entire process.

Over all great experiences and a great driver, this is definitely a little bit of a work out but…read moreit's very fun. Sometimes you definitely gotta try at least once.

What a fun and active way to gather with friends, or in my case, colleagues. This was a great…read morekick-off to our year of work together. Our driver was knowledgeable of the city and very personable. He was also flexible when we wanted to take a little detour to Mitchell's Ice Cream for our final stop. I highly recommend this to anyone looking to connect with others and learn more about our city!