This is one of my favourite HK-style restaurants in Markham. Although their items can be a bit pricey, the food is actually really good and the portions are quite generous. My go-to drink here is the cold lemon tea because it always tastes perfect to me - not too sweet, not too lemony. While similar restaurants might only have ten combos for their lunch/dinner specials, Phoenix has more than double! If you're still hungry after your meal, definitely try their desserts. Their desserts are plated well and taste really good. Most of the servers at Phoenix are really nice, too. Try their Hainan chicken with rice or any curry rice dish! Honestly though, 99% of the things I've tried there were delicious. :) read more

My goodness has Phoenix finally jumped the shark! I've been coming to this location since they first opened, and the service and food quality have both remarkably gone downhill, most notably since they have expanded. Ordered a Mixed Grill Dinner Set ($22) which supposedly included King Prawn, Scallop, Chicken Breast, Steak, with soup, croissant, escargots, rice/spaghetti, and dessert. First problem: dishes were served, but where were my escargots? Flagged down a waitress, and she pointed to the croissant and said "that's the 'escargot'! Oh it's just an escargot-shaped bun, not literally real escargots haha!" Dafuq??? Are you new here, or you think I was? There were definitely escargots with the dinners sets in the past, and still indicated so on the current menu (thank you camera). Since she was clealy useless, I talked to another waiter, who proceeded to explain ooh we don't do escargots anymore, we have replaced it with the potato salad, which you've just eaten! Dafuq #2??? Look, you can revise the menu, but you need to 1) indicate it on the actual menu, or 2) notify the patrons when they order, so they can make an informed decision. Lying and making excuses are unacceptable. Second problem: Dude, that tiny and miserably thin slice of beef is not a "steak". There are food courts which serve better steak in a Mixed Grill set. Redeeming quality: There were some remnants of fish slices in the soup, so it was not totally bland. They ended up charging $20 instead of $22 for this, but still not worth it. In the past I'd gladly get one of these Dinner Sets once in a while; not now, not in this sorry state of affairs. Oh, Third problem: they missed serving my dessert. Granted I was no longer in any mood for dessert, but do we really have to remind them of everything? These guys are simply coasting on their past glory. I'd only get the Hainan Chicken if I were forced at gun point to come here. For other HK-style food, there are so many new options in Markham, there are no reasons to come to Phoenix anymore. read more

The portion is really large and the price is fairly reasonable. Good for gathering with friends in uptown. I simply love the pork/fish soup (seafood vermancili is what I order). read more

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Have been here for several times, with friends, family. Place is good, very organized. Service is perfect and friendly. Food is also great. Had to order Hainan Chicken Rice as my favorite dish. The only improvement they have to make is the method of payment, it will be great if you could pay with Credit Cards, Debet instead of CASH. read more

I used to love coming here. However, over the past few years, both the quality of the service and the food have decreased DRASTICALLY. My family and I kept going back thinking it was a one time thing, but it absolutely was not. So disappointing. 1. Food: The food is actually pretty good, pretty good prices too. However, the portions are smaller now than what they used to serve. One time, my mom got the fish soup thing and she found a piece of PLASTIC in it??? 2. Service: Some of the waiters there are nice. However, we've had Waitress Mei multiple times and she is unbelievably rude and barely does her job. My mom asked about one of the options and she just stared back. She didn't even answer her question. 3. Timing Let me put this into perspective. I came here with my parents and my brother. My dad's food came at the same time as my brother's, relatively quickly. Fifteen minutes later, I got my food. More than half an hour later, my mom's food STILL hasn't arrived. By this time, both my brother and my dad are finished their food already and I am halfway done. Waitress Mei comes back, pokes her head into our booth, and just leaves (???). She comes back 5 minutes later, asks what my mom had ordered, and walks away again. Another 10 minutes later, she comes back to tell us that her food should be done soon. My mom gets her food, finishes a bit, and we ask for a takeout box instead because we want to leave. TLDR; the food is good but I don't really trust it ever since my mom found pieces of plastic in it. The service is awful. read more

Hong Kong style food. Expensive for average quality of food. There are definitely cheaper options out there. That being said, quality is solid and consistent. Service is okay. read more

Very disappointed at my very first visit here at this restaurant. Came in for Victoria Day because my boyfriend and i forgot that most of the restaurants were closed because of the holiday. Came in, got sat right away and looked the menu. Looking at the menu was a bit overwhelming for me because there was a lot of food sections and yet a lot of food to choose from. I guess that's one of the good thing. But the menu kinda mislead how we wanted to order. Here's the catch, if you wanted something that looks exactly like the picture that is shown from the menu, you have to read carefully that there's an extra $1 for everything you want to add or have it to look exactly like it. I was so disappointed as i ordered a Pork Chop Cutlet dish that came with mushroom and cream as the sauce and you can either choose rice or spaghetti on the bottom as the base. It was supposed to be baked, but the server didn't really try selling the "oh did you want to add cheese on top?". When we asked what kind of base the garlic sauce was, my boyfriend asked if it's cream (wondering if they'll just add garlic instead), the server just straight bluntly said "garlic"... lol, okay. So we just went for the mushroom and cream sauce instead. What made me more disappointed is that even though the server didn't sell the cheese to be baked on top of the pork chop cutlet, the sauce was in between the meat and the rice....hense, it wasn't even baked at all. However, still ate the food, despite being really hungry. Towards the end, we ordered take out food to take with us home and asked for the bill. What really got us annoyed is that, when i went up there to pay for the bill, the server then said "oh, we only accept cash..we don't have the machine right now" .... WHERE DOES IT SAY OUTSIDE THE DAMN DOOR THAT YOU GUYS ONLY ACCEPT CASH. my boyfriend and i never carry cash around us, unless we need to. But this location really disappointed us. The servers should've told us at the beginning that they only accept cash before sitting us down. He had to drive to a convenience store just to see if he can cash out money. We told them that they needed to put a sign outside and the server just didn't say anything at all. GAVE NO TIP and whoever was in-charge of the restaurant had the audacity to smile and say "Sorry about that, have a good day". Def not coming back to this location at all. read more

The food here is very good, the hk styled tea is much like the food in Hong Kong. The service is good as well. A lot like the usual food in hk. read more

The curry chicken or curry lamb are good , same with Hainanese Chicken rice. A few of my friend don't like the curry cause the curry style are more south East Asian like Malaysian / Singaporean style with coconut milk in the curry. Their fish soup noddles pretty good too so do Hong Kong styles bake (chicken/ Pork) rice. Lunch menu are awesome but dinner seem a little expensive consider the portion are the same as lunch but with higher price. Try to avoid the student crowed around noon to 1 pm. We usually there by 11.45 or later like 1.10pm. The only draw back is parking. Staff service depend on her mood or month of the day. Sometimes I got excellent service and sometimes I got sour face service ( I based on gut feeling and observation ) read more

This has been the best place I've gotten HK style cafe food. The portions are large but the food is rich in flavor. This is as authentic as it can get to matching the ones in Hong Kong! The set lunch was nice and came with HK style milk tea. read more

Great breakfast/brunch selection at a fraction of price paid at Cora's Breakfast dishes comes with Hk tea or coffee. Ordered satay beef with macaroni soup and French toast. French toast is crunchy on the outside, soft inside. Macaroni soup was heartening with beef slices and hint of satay sauce. Also comes with toast and condensed milk Expect to be in and out within half hour once you get a table. Including tips, we paid 14 bucks. Better than mcdonalds! read more

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I am always went there! Amazing Hainan Chicken! The best in GTA! And other meals are good, I have tried for servral meals, all good, nothing bad! And the milk tea is very well! Love it! But the service is just soso.... And always a lot of custmers. read more

Use to come here a lot, but with the, in my opinion, unnecessary price increase, I may come less. Their service and food quality also seems to have gotten a bit worse than before... I've posted up their more popular menu pages showing the price increases. read more

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I ordered lunch take out today at Phoenix. The order was placed at 12:33PM and I waited at the restaurant (standing RIGHT BY the take out area). At 1:05PM, I approached the cashier asking for a refund and to cancel the order, the cashier then quickly turned around and started packing my lunch - which means my order was just sitting there! I complained that I stood there for over 30 min and the response I received was, "I am sorry. We are really busy today." Had I not approached them, I don't know how long I would have waited! Because the order was packed in such a hurry, the cutlery and napkins that I had asked for when the order was placed were missed. This service was completely unacceptable. I understand that noon time is usually busy, but a simple sorry and a somewhat cold meal does not make me feel whole. read more

Really good food !! But the service is kind of slow and they take a while to acknowledge sometimes - cash only so make sure you get that before you go buuuut there is an ATM at the convenience store in the same plaza :) read more

I live in the area. For the past yrs this is the place that I go for HK style food. Food is good, very consistent. Not as good as other Phoneix locations though. Yet the service is also consistently bad. They are lack of energy, will look at you with no response even you wave at them, and when they finally come you'll have to face their attitude. ZOMBIES, that's how I'll describe the service. I can no longer stand their service. But as I said I live in the area, it's on my way home and the food is good, so even though I don't dine in anymore, I'd still order take out. Thinking that the bad service will leave me alone? Guess what, they manage to consistently give the wrong order.... Last night I worked late, very tired and wanted food. Order take out again and base on past experience, I repeated my order twice and have the zombie (waiter) who took my order to repeat it over the phone. And sadly I still go home with a wrong order. I should have double check my order right in the restaurant.... That's my fault, and it's also my fault to decide to buy from them. Maybe it's just me, but I'm not going there anymore. The 2 stars is for the food. read more

Variety here is great, you can come here 365 days a year and can always find something to eat. Food quality is also very decent, good value.

Solid go to for the standard HK style meal. For the Westerner, which I am, HK style is a very vague version in Hong Kong of what Western food is; replicated back into Markham: ya follow? Think, if you were in Hong Kong, this is where you would go to find chicken balls. (you get that it doesn't exist in Hong Kong right? Otherwise leave this site and google Mandarin) But Awesome chicken balls. The food is great, the service is attentive, Pretty much diner level and I love it. I call it a breakfast and lunch spot. We mostly go for breakfast- I love the "Instant Noodle, with Satay Beef, my kids kill for the Condensed Milk toast, which sounds offensive, but is reaaaaly good. Check it out. read more

I practically live here. Only decent place in the area that serves hk style cafe dishes... Great selection of food and efficient/consistent service. read more

This place used to be decent but recently the food has gone downhill and the service is atrocious. The last time I went, we arrived at 10.40am, so my friend and I ordered a sandwich off the breakfast menu to share. As the lunch menu starts at 11am, we then ordered 2 lunch combos. We waited and waited. At 11.40am, I asked where our lunches? As other people that arrived after us, were getting their lunches. The waitress checks up and returns to tell us that we didn't order nothing. I told her that we did and she just says, no you didn't. She didn't apologise and say sorry, I'll take your order again. I would have just re-ordered, but she insisted that we only ordered the breakfast, to share and nothing else. So we just got up, paid and left. If I was paying, I would not have left a tip but my friend left $1. Food is pricy, not that great (used to be way better), bad for parking and lousy service. I'm never returning here again. read more

Just pales in comparison with the other location. Everything from food to service is lacking at this location.

Great neighbourhood restaurant. Whenever we go, we always get one order of the Hainanese Chicken and something else. The chicken is always good and is served with the garlic rice. Another one of our favourites is the Honey Pork. It was recommended to us once by a server and ever since then, we order it pretty regularly. Their desserts are pretty good too. We've had both the ice cream with the crepe and the ice cream with waffle. Prices are pretty reasonable. Our bill usually comes to $25. Cash only! read more

This is one of my goto places when back home in Markham. I've tried lots from their menu but somehow got stuck on some rather unusual choices for a hong kong style cafe: EGG SALAD on wholewheat, milk-tea, and French toast for dessert. The egg salad sandwhich is always amazingly fresh and it never disappoints. I'm not even a huge fan of egg salad sandwhiches i just tried it here one day on a whim and it stuck. The french toast was another good find. Its that thick toast you sometimes get at bubble tea places that has been battered and fried and comes with some strange syrup that pours out of a honey container (it ain't honey!). Its absolutely delicious and for some reason i feel the nice treat is deserved after having such a healthy sandwhich at a fried food joint. If anyone is interested in trying something new i recommend you go for it. Staff here are also friendly and always say hi and by when you come and go which is endearing. read more

Great food at good price! Cant go wrong here. Hk comfort food! Great for when dinning out with few different friends with different cravings as this place offers so many delicious items on menu. Though they have many locations i find that the raymerville location is the most consistent with the largest portions :) read more

Phoenix Restaurant - Great Hk comfort food at great price! Cant go wrong here.. - Chinese Near Me - Markham, Ontario

This place has it all. Korean Food, Chinese Food, breakfast type food, desserts, the list goes on. French toast with carnation milk is a must try. Don't try to replicate it at home. It will never come out the same as this place does it. Trust me I've tried. Firstly the bread they use is super thick and huge like its meant for giant people. Secondly this place doesn't hold back on the fatty ingredients. When you try to make it yourself you always put less butter, less carnation milk because we think that we are eating more healthy when we put less. And for some reason mine always get burnt. So I've learned my lesson when trying to replicate their French toast. Just get it here and worry about the pounds that you will put on later. Also had the cream sauce spaghetti with mushrooms and also corn cream sauce with fried fish for lunch. Portions were filling but got bored of the taste quickly. Probably because of the French toast. Their cold milk tea was amazing as usual. I could drink that stuff all day, especially on a hot summers day. read more

Although there are many varieties on their menu. The food is just mediocre. Don't be fooled with the fancy design in the restaurant. The plates itself are big but there's not enough food. For their price, you can go to a cheaper Hong Kong style cafe with better food. This place is always busy and the service is meh as well. read more

The waitress is terrible . When I order the menu, the waitress always no smile and look unhappy to me . In addition ,they only take cash which is very inconvenience for the customers read more

This chain has deteriorated vastly over the past few years. Food is extremely oily and doesn't taste good. I've had their noodles before - and each time, my lips is just coated in grease. There is also a lack of meat in their noodle dishes.The prices are also high and does not accurately reflect the poor quality of food. Service is terrible, I've had my order mixed up many times - the restaurant is cash only but nowhere is it specified on the door, only when you are paying. I'm not sure why so many people come to Phoenix but there are so many different HK style cafes, you're best to avoid this one as you will be disappointed. read more

Solid HK cafe. Probably one of the better quality ones. Food is good, prices are reasonable and service is quick. We forgot our phone one time at this Phoenix...called the next day and picked it up! Honest and reliable. Thank you to the servers of Phoenix. read more

Ordered the pad Thai. The taste was a little off as it didn't come with a lime wedge. Asked the server for a lime wedge and was told they didn't have limes and it would cost me extra for a lemon slice. Explained to the server that the pad Thai didn't taste like pad Thai. She said that's the way it is. Very petty management and negative dining experience. read more

I have heard about eating out at Phoenix a billion times from my friends, so I decided to go out for dinner here. I'm a big sweet tooth, which meant I got something from the dessert menu instead of the dinner menu. I got the egg bubble waffle with black sesame seed ice cream on top. It was delicious! The warm waffle and the cold ice cream was a perfect combination. Make sure you find a good ratio of waffle with the ice cream or else you will end up will a lot of excess ice cream and no waffle. The pricing was decent. The entire meal came up to $10, including tip! I will definitely come again and eat something from their dinner menu! read more

Food is decent, but a bit on the pricey side. Bought a pork chop with rice for $10.50, what I got was mostly rice with a bit of pork chop on rice. Not sure I would go here again for this reason alone - for this price one is better off at Congee Queen. read more

Came in on Sunday night at 8pm. Dinner rush is over and restaurant wasn't very busy, with half of the restaurant occupied. Restaurant is in a small strip mall and looks to be the only restaurant/eatery here. Since other businesses were closed, the area is super quiet and there's plenty of parking spots. The Hainanese chicken rice sounded like a must try according to other Yelpers so I ordered that. Husband also ordered baked chicken rice with white sauce and walnuts. The baked rice is your average dish from any Cha Chan Tang. The sauce wasn't too heavy tasting which is good. I wouldn't mind if they put more sauce though. This rice was part of a meal that included drink and we got hot yin yeung, which was quite good and smooth. The Hainanese chicken rice is definitely quite good. The best I've come across in Toronto so far. Chicken is extremely tender, smooth, flavorful and the portion was fair. I love that the bones have been removed. The soup and rice is quite tasty too. Well deserved reputation for this dish. The menu book is really big, like any Cha Chan Tang I suppose. Took me a while to go through and decide :) List of options from breakfast, lunch, tea time and dinner and combos and desserts, all in this one big book. Good thing there are lots of pictures to help. Servers were mostly young kids in their late teen, early 20s and did their job putting the food on the table, but didn't show much enthusiasm or provide warm friendly service to customers e.g. make eye contact, smile, take your order in a cheerful tone. Just noticed this from observing how other customers were serviced nearby. I got who I believe could be a supervisor or manager to take my order and her tone was better. But I know, I'm eating at a Cha Chan Tang so as long as my food comes right and quick and the servers are not rude, then I'm satisfied :) I also got seated around the corner from where they dump the dirty dishes in the back and hearing loud dishes crashing into bins while dining was a bit distracting. The restaurant had 2 big TV screens on the opposite end of the walls but seem like they only used it to showcase pictures of their dishes. Would be nice to show something more entertaining :) Overall, I would come back to try the other items in their big big menu :) Forgot to mention, they've written 10% off at the bottom of the receipt, ripped it off and told me that I would get that discount next time if I show that stub. I assume every table got the same offer. read more

This is a Hong Kong style tea house restaurant, food are very tasty and consistent. It's a fast food restaurant, so don't expect fine dinning service. read more

This place is terrible. The service is bad. The food is mediocre. There is no parking. Mever come here again. Much better places to go for food in ghe area. Waited 30 mind for food ordered while I watched other tables get their good first. They don't care. Dont waste you time or money coming here to eat read more

Love love love their Hong Kong style French toast! Don't forget to ask for peanut butter.

Went to the high school across the street and thus I was a frequent back in the days. Pheonix is one of those places Markham residents take for granted. It is one of the best hong kong style cafes in Toronto and always serve great food with piping milk tea. They also have good lunch and afternoon tea deals. My go to order is the chicken cutlet baked rice with tomato sauce & fried egg. read more

Haven't been back for awhile, always love their ox tongue bake with fried rice, love their black and white sauce, but they don't have it anymore...still good stuff read more

Probably one of the better Hainanese Chicken places in the GTA, nothing else worth mentioning though, service, cleanliness, and menu options are very lacking compared to elsewhere. read more

Great selection and fair pricing. The vermacelli with fish and fish broth is a favourite dish of mine and my husband loves the vermacelli with beef brisket. The soup is excellent And flavourful. The seating and environment is relatively clean and comfortable and sometimes that is a hard find with a good Chinese restaurant. We are frequent flyers for sure. read more