Very reasonable prices and super fast service on phone repairs. They were very friendly and helpful…read morewith my phone repair needs

I took my iPad Pro to get a screen replacement since my baby broke it. However, after it was fixed…read moreby this place the home button kept sinking in or coming out. When it sinked in, I could see the light from inside the iPad. I didn't think it's normal. The button also moved around and sometimes doesn't work. I took it back and they lady kind of fix it. However, the light and camera fixture were broken and the button recognition was broke since day one. Well, guess what about 30 days later the home button sinked in again and the lpad does NOT work at all. I took it back to the shop and the guy refused to fixed bc it was past the 30 day period. I did called apple and they actually told me this shop messed up my IPad when they replaced the screen and Apple couldn't help me anymore. Now I am out of over $260 since I bought a screen protector and case thinking my IPad was fixed. The iPad doesn't work anymore and I tried reaching out to the shop several time but no answer. Save yourself the money and take it somewhere else.

Total frauds!!! They broke our iPad and didn't repair only made it worse and refuse to issue a…read morerefund or fix their damage to our device!!! Avoid at all costs!!!!

I sent in my expensive Note 8 for repair. William claimed my phone was stolen while in his…read morepossession and would not pay for replacement phone. He kept saying how he is broke and would pay for my phone when he gets the money and then pays with electronic check that gets rejected. Still no resolution but next time Im in town I will pay a personal visit since it cost $750 to buy a replacement on sale! Your supposed to be a professional business not a con artist!

I always get my idevices repaired here. They are quick professionals and reasonably priced. I know…read morethey have been working on mobile devices for decade, and I can trust that they know exactly what they're doing.

This shop is fantastic! Incredibly fair pricing. They put on an aftermarket screen for an older…read moreiPhone 12 Pro Max, which had a crack in it. They also replaced the power connector while they had it open. Could not be happier with their speed, pricing and professionalism.

Do not go to this business! They are liars! First and foremost they advertise $40 screen repair on…read morethe door and that is not the case! I went to this location on July 10th for an iPhone screen repair. They quoted me two options, 1st option was $99, and 2nd option was $189. I paid for the $189 option. I have an iPhone 15 pro max. I asked could they provide a screen protector with the service and they agreed. I dropped my phone off and someone else picked it up for me. Of course the screen protector was not provided. I went out of town the next day. Fast forward to Monday, July 21st and my phone cracks in the corner. I immediately called the store and to figure out what was the warranty details. They provided a 30day warranty and of course he says it will not be covered. So I proceed to let him know that was unacceptable and how i never received my screen protector from start but and I had went out of town the next day so I couldn't go back. So at first it quotes me $75 and I'm still giving pushback and he says he'll just replace it. I told him I couldn't go to take my information and I would come to the store on Wednesday, July 23rd 2:30. He agreed. Now here is where I went wrong. I didn't get his name. It's only two men in the store to my knowledge, so I figured I would know who it was by face. I get to the store on Wednesday and the guy who originally I dealt with on July 10th was there alone. He said the guy I spoke to was not there and didn't tell him anything. So now I'm annoyed because I drove there for no reason. I left my name and number again and said I would be back Friday July 25th. I just get a phone call from the guy I spoke to on Monday and of course he's now denying everything he said! Go figure! Unprofessional BS Service at its finest! I hate liars and ppl who do not stick to their word! I should've just went to Apple instead of listening to ppl! Never will I ever make such a mistake like this! To the two men that work at this store, screw you!

John has a great service. Same day that I requested a quote- he came to my house, replaced a…read morecracked iPhone screen in his mobile lab, and it was only 60 dollars. On top of it- he had added a screen protector which was not expected at all and highly appreciated. If you need a phone repaired soon not hesitate to use his services. He was on time (arrival time was slated for 2pm and he showed up at 2:20- but gave me a 20 minute heads up at 2) then I had a new screen installed by 2:40. And so far so good. Ive had to get a new screen maybe 5 times and this was the best experience so far.

Great service. John was very polite and very friendly, he repaired my phone promptly and…read moreprofessionally. I highly recommend John!

Notice how all of the good reviews are from at least a year ago…read more Since then Carl has a backlog of repairs simply because he is an ineffective manager and boss. He doesn't pay his employees and has horrible employee retention. He over charges for diagnostic fees and is to busy to get to repairs that sit there for months. He has employees that have left that he never paid them their last 2 weeks of working there. He is a bad business person.

This is a nice, clean, friendly location for a service that many folks need nowadays. I brought in…read moretwo iPhones for screen replacements and the young man was very courteous and friendly. I gave him a couple of hours, and he did a great job with both devices, making sure I tested both for operability prior to leaving. My family has used other shops for screen replacements, but Simply Honest will now be our go-to location for the next occurrences like this (and I'm sure they'll be more). Thanks guys, great job well done! You've earned our repeat business!

DO NOT WASTE YOUR MONEY,TIME OR GAS going to this establishment WORST customer service I've ever…read moreseen there's more than 7 people standing around doing ABSOLUTELY NOTHING but taking peoples' money. I spoke with a representative of this store about a Apple Watch Series 4 the rep. Said that he'll hold it for me but failed to tell me they didn't have the item at ALL so once I got there I waited in line as the customer in front of me was turned away after he tried to purchase LEGIT Apple airpods but after coming to the store he found out they were fake so he was no longer interested. So it was my turn to be service and the woman approached me by asking "DO YOU HAVE THE AD" I replied "YES" she stepped to the back for about 5 minutes and returned and said "we don't have ANY series 4 Apple watches". In addition to this there was no business certificates or Fire Marshal occupancy signs for this small establishment. If you value your time please don't go to EITHER of there location

Need to avoid this store at all cost. They made me drive all the way to their store and had me wait…read morefor more than 30 minutes for the phone that they listed on Marketplace, and at the end they told me that someone has already paid for it. Absolutely ridiculous!!!

I was apprehensive at first when I saw the location, but it was a wonderful experience. I bought my…read morelaptop in 2013 and it started messing up on me about 2 years ago due to a virus. I searched for awhile for a comp repair store. I even called Best Buy Geek Squad who wanted to charge me $150 or pay $200 to get a 1 year repair warranty for up to 3 devices. I spoke to this guy behind the counter at Reboot Remedy. He told me how much it would cost which was significantly less than what Best Buy was offering. He also suggested updating my Windows and Microsoft to the latest versions, which would only cost $25 more. Due to the virus being pretty bad, he completely cleaned up my laptop...even removing some factory apps/folders that I never used. The files, pics, etc that I wanted saved, he put it in a folder for me. I was impressed that it only took 1 day to fix, not to mention, he called me first to give his suggestions and to let me know the price before doing anything. He also added links on my Google Chrome that I asked for and he also added an app on my cell phone! Everything done under $100. I will definitely return for future issues and recommend this place to family/friends for any comp or cell phone issues!

These guys are great! The computer repair shop I wished I found sooner. They charged a reasonable…read morerate. Additionally, they explained everything they did in understandable terms (I am not a "computer guy") and not condescending. Further, I had two cell phone problems which I wanted them to fix. They said this could easier be done with a $5 part and reinstalling the O.S. A different shop would taken advantage of an easy fix. Reboot Remedy reminds me of the repair places I used back in smaller towns; great customer service and reasonable charges. I had a laptop with a screen that stopped working. A different shop quoted $150 without even looking at it. Reboot Remedy told me it could be different issues and charged a small fee. They took the laptop apart, checked all of the connections (memory, motherboard, etc.). The laptop was repaired was repaired in a day. $43 to fix.