Outstanding tech geek skills, and, more importantly, outstanding customer service and people…read moreskills. I've been there once or twice in the past for iPad-related issues, and they nailed it spot-on every time. The cables they manufacture and sell in-house are built like tanks, made of reinforced vinyl and can take a trampling. I own several of their USB-to-Thunderbolts. While a little pricy, worth every penny and, basic economics 101, one gets what one pays for. Did have a problem with one recently, returned it this morning and the young lady swapped it out with a new one with no fuss. She also looked at the internal battery inside my tablet and was obviously seriously sharp and very handy with a multimeter and diagnostic equipment. An extremely pleasant customer experience. Only complaint? I wish they allowed tipping (laugh out loud!)! HIGHLY recommended.

This review is for the Liberty Ave location in Bloomfield…read more It's currently July 2025 and in December 2024, I dropped off an old pixel 6 of mine because the battery expanded in my hot car. I was told they'd look at it and let me know next steps. I was told I'd need to leave a deposit and I'd hear back. I received a call the next day, wherein a voicemail was left letting me know they'd have to order a battery and it'd arrive in 5-7 days. I never heard back. A few weeks later, I called for an update and was told that they couldn't find my phone but could see the work order and that they'd call me back. No one called me back. I called a month later and was told the same thing and that I'd get a call back. Nope. No call. Oh, by the way, when I "paid a deposit", I was actually signed up for a subscription for Asurion Home that I wasn't made aware of. I cancelled it, but not before I was charged. I visited the store today, as it's clear no one cared to call me back. The manager let me know they likely recycled it after 3 months. He said someone would have called to let me know. Spoiler: no one called me. I, however, did call at the 3 month mark and no one said a word to me outside of letting me know they'd have to keep searching and would call me back. And even though someone said they could see my work order when I called, today I was told there was no work order. I really don't know what to think. Was it deleted to cover tracks when they couldn't find my phone? Did one of them steal my phone and delete the work order? I mean, wtf is happening? From my perspective on the outside, I have to assume the employees either have a min amount of people they need to subscribe to Asurion Home, or there is some sort of credit they receive (it looks like I'm not the only one this has happened to) and the person who I spoke with did so without telling me. Regarding my phone, the manager says it was probably recycled after 3 months and that he couldn't help me. He said to call corporate (which I just did. They asked for the work order#, but that was apparently misplaced along with my phone). His recycled-at-3-months argument is nonsense as well, as my phone went missing after a few weeks. I needed the data on the phone and planned to do a data transfer (per the employee), so I didn't need the phone. It was a phone that wasn't in use. But now the data is gone, along with my phone. This really blows for me. I'm pretty upset and I feel like I won't be helped. So yeah, don't go here unless you're interested in a surprise subscription to Asurion Home and being out the cost of a phone.

Terrible service anytime I come in there is only one person working and will not even acknowledge…read moreyou until he's done with the person he's working with. I just came in to drop off my old iPhone (which is something that should only take 5 minutes and ended up waiting over half an hour). 3 other people waiting in line. Very dissatisfied with this store. They need to hire more people. Would not recommend.

From the owner: AT&T, serving over 81 million wireless customersread more

I submitted a request for a quote/estimate on their website. I really appreciated them offering 3…read moreoptions for communication preferences. I was pleasantly surprised to receive an all inclusive cost estimate the very next day. The price was more than reasonable. Once I arrived to drop off the phone to be repaired, I was greeted with excellent customer service and effective communication. When the repair was completed they notified me it was ready for pickup. When I returned to pick up the phone I was happy to see that the repairs were perfectly executed and the phone was like new. Greatly appreciate this repair shop. I will absolutely be coming back for all of my electronics repair needs.

Just getting my phone back from repair after it being dropped off of a balcony and thrown in a…read morepool. Triple D fixed the whole thing. Their customer service was outstanding and they updated me and kept me informed of all my options throughout the whole ordeal. I'll never take my phone anywhere else.

Best coverage in area and the cheapest plans with unlimited internet. Very good service and helpful…read morepeople

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Indiana store today.