I love the service here and the treatments! The staff is excellent. The one and ONLY time I had to…read morewait I was given a free Hydrafacial.

I was very disappointed with my Botox experience here…read more Before my treatment, I specifically explained that I do not like the feeling of heavy brows or being unable to raise my eyebrows. I asked for only a very small amount to be placed in high up my forehead for that reason. About a week later, my eyebrows became noticeably uneven. My left eyebrow sat much higher, while my right eyebrow felt low, heavy, and made my eyes look tired. I also had my masseter (TMJ) Botox done with the same number of units I always receive elsewhere, but I noticed little to no improvement. I'm not sure if the placement was off, but the results were very different from what I've experienced in the past. I called the office to express my concerns, and they invited me back for a touch-up. Unfortunately, I left feeling even more disappointed with how the situation was handled. I was essentially told that my options were to either add more Botox to the left side to balance things out, wait for the right side to wear off, and for my TMJ, to purchase additional units. While paying for more units wasn't necessarily the issue, I was disappointed that there was little acknowledgment of my concerns or any sense of empathy. The solution felt more like, "Buy more Botox," rather than addressing what had gone wrong. I ended up using the remaining couple units to lower my left eyebrow so they would at least appear more symmetrical. While this made them look more even, both eyebrows now feel extremely heavy, and my eyes constantly look tired. I've decided not to purchase additional Botox for my TMJ because, overall, I'm disappointed with both the quality of my Botox results and the customer service I received. Overall, I don't think I would recommend laser away to anyone.

Teresa at the Rancho location handled all my scheduling needs and was very accommodating. She was…read morevery kind and helpful. Thank you Teresa!

I purchased a $4,000 full body laser package from this business, and my experience has been…read moreextremely frustrating and disappointing. I've actually been a loyal customer for years and have even recommended friends and family here, which makes this situation even more upsetting. When I was sold this package, I was clearly told that I would be able to choose which body areas I wanted treated at each appointment. This flexibility was a major reason I agreed to move forward. However, when I recently called to schedule an appointment for a specific area, I was told that I must do full body treatments and cannot select individual areas, which directly contradicts what I was told at the time of purchase. On top of that, I was also told I could use a credit card for payments, but when they attempted to run my card, I was then told I had to use a debit card instead. This was not communicated upfront, and I had specifically clarified this before purchasing. I reached out to the business directly to resolve this. Someone from the facility did call me back and said that upper management would follow up with me, but I never received a call. It has now been over two weeks with no response. I made a good-faith effort to handle this privately, but the lack of follow-through and the inconsistency in what was promised vs. what is being delivered is extremely disappointing--especially for a $4,000 service. At this point, I feel that the package was misrepresented during the sales process, and the lack of communication from management only adds to the frustration.

I'm so glad I discovered HeathBay from Groupon! I continue to use them. Olivia is so wonderful and…read morealways makes me feel so comfortable. Honestly, I think they have the best prices for laser hair removal!! Awesome team all around

HealthBay has an amazing staff who truly care about their patients. Long story, but I went in for a…read moreconsultation and wanted to try the CoolPeel. I ended up buying a package but after thinking about it and knowing my husband and I are trying to conceive and I wouldn't be able to do the treatments if pregnant, I decided it's not the best time. I called and they let me know they have a strict no refund policy, but they would see what they could do given the circumstances. They called back within a very short period of time and let me know they could make an exception and the $100 towards my consultation would still be good for 3 months if I wanted to do something less invasive. They just gained a customer for life, and I'm so so grateful!

Rachel is absolutely the best injector! She is straight up real with me about all the procedures…read moreand enhancements I want and she takes her time going over all the options for the best results. She's got a gentle touch too which makes lippies WAY more comfortable! She's fun and easy to talk to and I trust her 100% with my face and skin.

It was my first time getting tox, and my experience with PA Alissa was everything!!! She was…read moretransparent and walked me through each treatment option in detail, explaining her recommendations clearly. She made me feel so comfortable--like I could share my hopes and goals without any judgment. I truly felt like I was being well taken care of by an older sister or friend. We decided on dysport and once treatment started there were no issues. I loved my experience and can't wait to come back to see her again!

Amazing experience with Dr. Zaka , with back to back treatments, procedures. Can say about very…read morefew injectors "yes yes she has magic hands" . In order to get the best results, people have to trust their provider!

The woman with glasses and dark hair at the front desk is unpleasant and very unfriendly…read more Surprising to see someone like her working at a place like this. Dr. Zaka needs to replace her asap!

Do not recommend this MedSpa the owner Adrianne ignored my message when I had a question about…read moregetting my lips done. I wasn't aware that she doesn't inject anymore and left my message on seen instead of answering my question, very unprofessional and rude too . I still proceeded to get my lips done with another injector to give this place a chance but didn't get the results I was looking for and made me pay extra. I let the injector know I needed more filler on one side via message and the Front desk receptionist basically said not to bother the nurse. I'm happy I found a new place.There's way better MedSpa's that actually care about their clients and not just about over charging. Do not waste your money here.

Everyone is so warm and welcoming as soon as you walk in. I received my treatment from Carolyn and…read moreshe was so incredibly nice and caring. She took the time to answer all of my questions and walk me through my options. I will definitely be returning!

My happy place -- worth flying across states for! I flew…read morefrom Arizona just to see Kavitaa again at La Vie MD in Livermore, and once again, she exceeded every expectation. As a returning customer, I can confidently say this team has earned my loyalty for life. Kavitaa is a true artist with Daxxify and Juvederm. She delivered the most natural, refreshed, and beautiful results -- smooth lines, perfect subtle lift, and a fresh glow that still looks completely like me. Her skill, gentle technique, and ability to truly listen make every visit feel personalized and special. The entire experience is elevated by the amazing team: Destinee at the front desk greets you like family and makes everything seamless and welcoming from the first call to follow-up. Juliana, the wonderful esthetician, provides thoughtful pre- and post-care that helped my skin heal beautifully and glow even more. As long as these three incredible women are at La Vie MD, this will always be my happy place. The boutique atmosphere, genuine care, and outstanding results make it worth every mile of the flight. If you're considering any injectables or aesthetic treatments, stop looking and book with this team immediately -- you won't regret it. They've made me feel more confident and radiant than I have in years. Thank you Kavitaa, Destinee, and Juliana -- you've created something truly special! I'll be back again and again.

Great medical spa, friendly staff, amazing Dr. It was hard to get a hold of the reception desk in…read morethe past but that has improved since the relocation. Beautiful office, real professional personal treatments unlike chain medical spas. I have tried many treatments from different places but this is closest to flying to Korea for facial treatments. Love.

This was just my 3rd facial ever & I have to say it was the best of the bunch. From the moment I…read morewalked in, Irene my esthetician made me feel welcomed and relaxed. The ambiance of the suite was serene and calming, creating the perfect atmosphere for a facial. I got the Gentleman's Facial, where Irene used a combination of gentle cleansing, exfoliation, and massage techniques to deeply cleanse and nourish my skin. She also incorporated some steam and extractions to unclog pores and remove any impurities. I'll be seeing her monthly! Highly recommended.

I had an ultrasonic facial and skin tag removal with Alka, and the experience was fantastic! She's…read moreincredibly friendly, knowledgeable, and made me feel comfortable throughout the process, especially since it was my first time getting those services. The services are great value for the high level of care she provides. Booking was easy--Alka is super responsive--and she followed up with helpful aftercare tips. Highly recommend if you're looking for professional, quality skincare treatments.