I've been working with the clinicians at the Permanent Hair Removal Clinic for over two years and,…read morein that time, they've provided me hundreds of hours of electrolysis treatment. It's taken a long time but I am thrilled with the results we've achieved together. I first learned about this clinic after extensive personal research, collecting recommendations and consulting with other respected electrolysis practitioners around Seattle. The office was a little further away from my home than others but choosing the most-highly-regarded professional around was my biggest deciding factor. (Not having to pay to park in a garage didn't hurt either!) The owner, Laura, was incredibly patient with me. My prior experience with electrolysis had not gone well (having received many hours of ineffective treatment at a different practitioner in Seattle, before I knew what to avoid) leaving me in a very skeptical and questioning position during my first visits. We talked at length about the differentiators between her practice and what I had previously experienced, putting me in a much more positive and relieved mindset as we got into my first treatments. I immediately recognized the difference and, after a short time, began seeing real evidence of the permanent hair removal I'd been hoping for. As time went on and we addressed hair in different areas, I was relieved to know that the team had access to a variety of electrolysis equipment and modalities to find just the right balance between treatment effectiveness and manageable discomfort. Getting insurance to cover electrolysis is a real pain, but Laura is a pro. She has been terrific at providing the timely and accurate preauthorization documentation and monthly super-bills I needed to get started, even as my insurance provider changed. Even after my provider arbitrarily began denying claims, Laura had my back with material support and additional documentation that was essential to completing my appeal. Eventually the insurance company relented and started paying out claims. I couldn't have done this without Laura's help. In addition to Laura, I've also had the opportunity to work with 3 other practitioners in the clinic over the last few years. Though each of them maintain their own unique treatment styles and methods, they all share a common commitment to treating clients with the kindness, dignity and care I'd come to expect. They're all lovely human beings and I tremendously appreciate the work they've done for me. And it doesn't hurt that having a deep bench of skilled technicians gives them the flexibility to offer appointments every day, including late nights, weekends and occasional holidays (if you have the time). Seriously, you'd have to be bonkers to go anywhere else.

I **highly** recommend Christine Buggs. She is the most effective electrologist of the five I have…read moreworked with (all others were in California). Possible TMI - Almost every single one of the hairs that I need gone are on my face and neck and are coming out of layers of acne scar tissue. They ITCH even before they surface and I can't help scratching my skin open in certain spots. All those spots are finally starting to heal thanks to Christine! One of the worst patches is on my neck right at the hairline. Not only did it have very thick hairs, but it was crowded with an insane amount of hairs so fine I could barely see them but couldn't keep my hands off them. I noticed an improvement right away, and at a faster clip than with other practitioners. She is *extremely* thorough and the process is taking less treatments than I'd anticipated. Full disclosure*: She spends more time than most on each hair and really searches for the follicle, which means a slightly above average pain level. But it's really effective and **a lot** less pain in the long run (not to mention cost effective). *This could be just me since my tissue is so scarred. I also really appreciate how she can fit me into her schedule.

The various treatment packages are amazing. Lena and Ana are equally amazing and super caring…read more They've helped me with both beauty and health wellness. I love the facials.

Been going for months--everyone is very nice and helpful! No pushiness or judgement. I struggle…read morewith acne & they've helped so much.

I have been going to Adriana for about 8 months, and she has truly changed my life. I struggled…read morewith acne for 12+ years and tried so many different treatments, but never saw lasting results. During my consultation, Adriana created a very thorough game plan for me that included facials, chemical peels, microneedling, and products tailored to my skin. I started seeing results after my very first session, and my skin has consistently continued to improve ever since. I am so happy with the state of my skin now and fully trust every recommendation Adriana gives me. She is incredibly thorough, knowledgeable, and genuinely committed to my skin journey. She also makes me feel so comfortable at every appointment. 10/10 would recommend Adriana and SkinSpirit University Village!

The whole experience from walking in to my treatment with Libby and her recommendations to checkout…read more! She's the best!

Dr. Chiu and her team are the best at what they do. I have been going to Dr. Chiu for a few years…read moreand have always had great experiences. She is the only one I trust to do my filler!

I previously left a poor review last year because nearly every visit resulted in waiting at least…read more15 minutes past my scheduled appointment time. The manager replied at the time, acknowledging the issue and saying they were "fine-tuning appointment durations" and making adjustments. Wanting to give them the benefit of the doubt, I decided to try again this year. To be clear, the front desk staff and nurses have always been friendly and professional--no complaints there. During this most recent visit, they explained their internet was down, so I tried to be understanding. My appointment was at 11:50, but I wasn't called back until about 20 minutes later. After a brief conversation with the nurse, I changed into my gown and then waited another 15 minutes before the doctor (Andrea Jones) came in. She didn't apologize for the delay--just said, "Hi, thanks for your patience, welcome back." After waiting roughly 40 minutes past my appointment time, I expected a bit more acknowledgment, but I let it go. This was an annual skin exam. Dr. Jones asked about a mole on my cheek that had been bothering me last year, so I explained that I had it removed by another dermatologist a few months after my last appointment with her. I told her the area didn't completely smooth out after being shaved off, but that I wasn't eager to go through another cutting-and-healing process unless there was a less invasive option, like laser. She confirmed there wasn't, and said punching it out might be the best option. Somewhere in the conversation, things seemed to get lost in translation. I said I was tired of dealing with it, and she took that as me agreeing to another procedure. She then told me it would cost $750 since it was cosmetic. I was confused because I never said I wanted a procedure done. After we cleared that up, she responded: "Oh, then why are we even talking about this? We're just wasting our time talking about something you're not interested in treating." Like, I'm sorry--I'M wasting YOUR time?? Talk about RUDE. She had asked about my cheek, and I was simply answering her question. I never said I wasn't interested in improving it--only that I didn't want another surgical cut. That is not an appropriate way to speak to a patient. We continued with the skin exam. She mentioned my scalp looked irritated, so I explained the recent issues I'd had (acne flare-ups, scalp psoriasis, etc.). She listened, but showed no empathy for the stress or frustration I'd been dealing with. Her only response was, "Well, we can do a patch test," which felt more like another upsell than genuine care. Overall, she showed zero concern, and it felt like she was eager to end the appointment once she realized I wasn't planning to spend extra money on treatments or tests. Basically a 50 minute appointment for 5 minutes of the actual "Doctor's time". I gave this place a second chance after my poor experience last year, hoping things would improve. Unfortunately, today's visit confirmed the opposite. I will absolutely not be returning. Not now, not ever.

Very professional, answered all of my questions and made my first laser experience as comfortable…read moreas possible. Shelly is fantastic!

Started seeing Shelly 2 years ago for laser hair removal & have had a great experience! She…read moreprovides reasonably priced packages that take place in a clean & welcoming environment with a friendly & knowledgeable practitioner who makes the experience as comfortable as possible (stress balls to squeeze, icing the areas between zaps). She is also great with responding promptly & about checking in to adjusting the frequency of appointments depending on where things are at with your hair growth as opposed to pushing a set schedule that may be less effective & lead to needing more sessions. I just finished the last of my sessions this week & am super happy with the results. As an esthetician myself (though not certified in laser, otherwise, I'd do my own!), I really appreciate all the little ways she makes the experience more comfortable & if I weren't leaving the area I would definitely continue to come to Skinnovate for my lasering needs!

I cannot say enough about my visit to Vital Aesthetics! It was my first cosmetic procedure and I…read moresaw Thuan for my lip fillers. She was very friendly and it made me feel comfortable. I appreciate that she took the time to educate me on aftercare and what to expect during the procedure . She is very knowledgeable, skilled and very detailed. My lips turned out better than I anticipated and I am in love with them. I will be back for all of my cosmetic procedures!

I decided to look for a new aesthetician after a really disappointing experience with a "4-star"…read moreplastic surgeon in Bellevue (more like 2 stars if you actually sort through the reviews). Feel free to check out my other reviews so you don't waste your money. Vital Aesthetics is easily one of the most impressive spas I've come across. The staff is warm, welcoming, and genuinely kind, and the owner--who performs the injections--really takes the time to listen to what you want. Pricing is reasonable, and the location is great, surrounded by charming coffee shops. I decided to try Daxxify instead of Botox this time, and I'm excited to see how it compares in terms of longevity.

I had my first Pico laser session with Dr. O'Connell five months ago, and it was so effective I…read morecould have stopped there. I still came back for three more sessions because I loved the results and plan to keep up with routine maintenance, especially since I deal with frequent hormonal breakouts and acne marks. (They offer a discounted package of three, along with pre and post-pico facial options.) After each session, healing took about 5-6 days with steady improvement. My skin texture and fine lines have significantly improved, pigmentation has completely faded, and I've even noticed fewer hormonal breakouts, which was such a nice bonus. Finding a doctor who truly listens, is meticulous, and understands both the skin and the machine is rare. It also gave me peace of mind knowing the clinic uses authentic PicoSure Pro equipment, as not all places do. Truly a worthwhile investment with a doctor I trust!

Just finished my first microdermabrasion with Marina at Serenity Rejuvenation Center and I have to…read moresay it was best microdermabrasion I've had in my life. I have had other microdermabrasion done at other spas and none have been so thorough. Marina is very detailed in her work and takes her time to get the best results for her clients. She understands her clients concerns and addresses them accordingly. She goes the extra mile to give you the best possible experience. Highly recommend Marina and Serenity Rejuvenation Center. I had many other treatments/procedures done there and have been very satisfied with each one. Trust me, I am picky!

If you're not early and waiting, you're late…read more I love the services here but the booking is an absolute cattle call lined up every 15 min. I waited weeks for this appointment and received this message as I was walking in from the parking lot 3 min late. I have previously waited 20 min when they were delayed and had no issue w it. Another time I was 7 min late (traffic) but paid for my session anyway. I do understand that a business needs to keep customer bookings on time but the experience of being cancelled 3 min in was beyond extreme, that could be the difference between 2 people's watch's. You need to set expectations of how early you want clients to show up and wait so that they will not be considered late and cancelled.

Brooke did my botox and filler. I had gotten botox several times before, but had been putting off…read moregetting filler done for my nasolabial folds/cheek area because I was worried about the outcome. I loved how it turned out! Brooke listened to my concerns for what I wanted and didn't want for botox and filler and explained thoroughly what she was choosing to do and why. I don't particularly care if I have to wait for a while at an appointment, but I was taken back within 5 minutes of arrival.