There's only three types of businesses that put me on the defense, Used Car dealers, Furniture…read morestores, and Jewelry stores. My daughter called me to tell me that she was going to see a car at Auto Star Motors and her appointment was with Steve. My "Spidey Sense" was tingling and I was on a Star Trek "Red Alert". I did a Google search, followed by some review of the model and make on Kelly Blue Book, then to Car Fax. I was prepared for the showdown. We arrived on time and let Steve finish with his previous appointment. The office is clean, neat, professional looking. We didn't get that sleazy used car dealer feeling which was a positive first impression. The car, a Subaru Crosstrek looked good and we took it for a drive in the chilly December evening. I talked to my daughter and asked what type of down payment was she going to propose. She had a plan but I was still on the defense. So many stories of customers getting screwed from used cars dealers and I have had my own personal experiences with my brother in law right here in Boise. We get back and it's time for 'Let's make a deal' The good news is that the car looked and performed well. The car fax info matched what I saw online earlier and the price was good. My daughter's trade in was on its last two wheels but Steve wanted to check it out and after his test drive, I was thankful he was still alive. He was more than up front and generous with trade in value of her car and she had some cash to put down. While I was feeling a little better about Auto Star Motors and Steve, I wasn't completely convinced. I showed Steve some of the Yelp reviews and I wanted him to provide some context. He was very transparent throughout which I appreciated. It was at that point that I told my daughter that even though I was feeling better about this whole process that she would wait until she had some more money for a down payment. I explained to Steve why I felt that and my overall concern for my daughter. It was at this point that we talked like two Dads sitting at a coffee shop. He was open, genuine and reassuring. Not once did I feel that we were getting bamboozled. I relayed my concerns and trepidations and Steve was receptive and made the efforts to understand my concerns and assured me that my daughter would be taken care of. I went home to get to the title for her jalopy aka death trip and returned back at the office. The financing was done through Capital One and my daughter knows that if she has any issues she can bring the car back to Steve and his team at Auto Star I purposely waiting to do this review almost 30 days to see how the car performs and to make sure that there weren't any issues. I'm glad to report that there hasn't been a single issue with the car or with Auto Star Motors. The experience with Steve was not a battle that I prepared for but instead was two guys who had a common goal of making sure that my daughter was safe and not getting a bad deal. Thanks Steve for making my daughter's first car shopping experience a positive one. You earned the 5 Stars.

Best experience we have had buying a car! We have bought 2 cars from them and will definitely go…read moreback again!

Just purchased our 2nd vehicle from Corwin. The best service and easiest transaction.,.again…read more Trevor was so pleasant to work with and made the entire process very pleasant. Jason, the manager, was very attentive and made us feel like we were truly valued as customers. They worked with us to ensure we got a great deal and we are at peace with the deal we got. The ONLY issue we had was waiting over 2 hours for the Finance guy to come out to get our paperwork started. This was completely unacceptable and the only reason I would consider not coming back. Poor Trevor having to sit with us kept him from making another sale, or two.

I do not recommend anyone EVER doing business here unless you want to be lied to, strong-armed into…read moreshady charges and the salesman forgetting your name before the ink on your check is dry. RUN, don't just walk away from this business. They added $200 to the sale of the car without explaining it. when we asked, we were told, "oh, we put that on every sale, but you get 4 free oil changes. ". Today, they just refused to honor an oil change telling us we waited too long. We asked if they would match another dealers price for a synthetic oil change and they refused. They now claim this is through a third party and they do not have to honor it. Let's see, you are sneaking charges for a third party program that you won't honor? Sounds like someone is getting kickbacks. Pathetic.

I had a great experience , called yesterday morning and was taken care of by the late afternoon the…read morefollowing day , they came and picked up my no longer running car , towed it for free and gave me 150$, I was happy with that- and thankful for them to be able to do That for me , would recommend if you have a junker you don't care about anymore :)

This place is a complete hit and miss with service, yes, I get it that it's a junk yard, but all…read morethe others I have visted at least try to be somewhat consistent and have some level of customer service. Then there is Alec - first, this poor fellow just doesn't understand interpersonal interaction. Second, one never knows when he is telling the truth. This fellow is the stereotype of junkyard employee. If he would slow down to listen and actually communicate, and also actually be honest, he wouldn't have any problems. If you go there and Alec is at the desk or on the phone go somewhere else, but if you must have a part, then it would be worth it to just wait until you can talk to someone else.

I very rarely review places on Yelp as service is usually okay at most places - something that is a…read morebit above average or a bit below average is not going to convince me to spend my time writing a review. Dowdy's, however, went well beyond good service for me. We woke up with a car issue, did a bit of panicking, randomly found a place online that was near work, called the shop, and Dowdy's told us we could bring it in immediately if we wanted. They checked it out, diagnosed the problem, and then informed us that we were probably still under warranty and should see if we can get it repaired through the dealership with little cost to us. I'm not sure if the dealer/warranty will cover our issue yet, but I am pretty sure that I will be taking all of my future service to Dowdy's. They easily could have just fixed our car and not mentioned a cost saving alternative; instead of getting a quick buck, they have earned a future repeat-customer. Thanks to Tyler and the crew for their help today.

Dowdys is a place that does not honor business agreements. One was struck where they would keep a…read morecar because it could not be paid for. They agreed to this. Then, they sent a bill that was not a part of the agreement. All that was asked for was the license plates be sent to the owner. Dowdys said that this was just too much for them to do. I will not be doing business with them. And I suggest that others not do business with them also. B.usinesses should honor an agreement that was struck. Not pussy foot around for weeks without a word. Just be leary about doing business with Dowdys.

Very friendly staff and clean bathroom. Pricing is much lower than most of the treasure valley.read more

A week ago I took my car and to have some work done cuz my all-wheel drive light would not stay on…read more They called me that evening and said it needed new battery. Never heard from him again till Friday when I called and asked if my car was ready and they said yes it had been. And I wouldn't be able to pick it up until after they close. So I paid for it over the phone when I got in my car after I started it. First thing I did was push the all-wheel drive button. It didn't work. It just went out. So I left a review and I left the voicemail the following Monday. Kevin called me and said that they would like to make it right with me including giving me a loaner but they didn't have one right now. As soon as they got one they would make it right for me. Here it is Thursday and I still haven't heard anything from him