Mick at Star Flooring was incredibly helpful because he…read more * Cared more about doing what's right than the sale itself. * Was personal, friendly, and built connections. * Shared helpful opinions and advice when I was confused , overwhelmed, or didn't know what to do. * Was honest about what would work well and what wouldn't. Star Flooring a new carpet in my new house and it looks fantastic. The guys that installed it helped run speaker cable under the carpet too which I surprised them with. No complaints or guilt trips from anyone. My home theater area is cozy and looks so much better now. Thanks Mick!!!

Quality tile, friendly, knowledgeable and helpful service. 4 stars only because of the hours of…read moreavailability. It would be nice if they were open on Saturday or at a time when those of us that work m-f 8-5 can shop. Otherwise everything was great. It was pricey for me, but I know quality products are worth the price. My new bathroom tile looks amazing! They gave me helpful advice for my bathroom remodel, the tile was competitively priced, and delivered on time.

Andy Cummings and his crew outdid themselves with the quality of their workmanship and service…read more From start to "finish" everything was top notch and the results are beautiful - highly recommend Cummings Hardwood Floors!

As many folks hopefully do prior to embarking on a daunting project like hardwood floor refinishing…read morethroughout their home, we scoured online reviews to learn more about vendor options. We then met with several...ultimately choosing Cummings Hardwood Flooring. As I begin to write this review, I glance back over the earlier reviews (2020-2023) we originally found for this company...and can honestly say...NOTHING HAS CHANGED since those earlier postings. Our original meeting with Andy to obtain an estimate was refreshing (inclusive, respectful and knowledge-sharing). His team, as promised, arrived when he said they would. They were exceedingly respectful of the fact that I work from home (and wore earbuds rather than blaring a boom box and shouting). They seemed very organized, worked well together, and cleaned as they went. They completed the project in less time than estimated ("because Mike was on the job..."). Their style and workmanship are clearly deserving of a 5* rating...and we would highly recommend Andy and his team at Cummings Hardwood Flooring and use them again. The only thing we would encourage folks embarking on this type of project to do is invest the time to learn as much as you can about wood, textures, styles, colors, etc. The end product on our floors was much lighter - both in color and in finish - than anticipated. From our perspective it would have been helpful to have seen some type of color/finish samples to better understand the nature and results of the work being proposed. Clearly our bad...not theirs!! :)liz and alan

Quality of the work looks good! Quick install and responsive to inquiries. Seems very comparable,…read moreif not better, in value. Their showroom is convenient and has lots of choices. Very helpful staff!

This is a follow-up to previous entries regarding the deteriorating (extra expensive) carpet I got…read morein November 2025. After connecting with Simply Floors early 2026 because of the shredding carpet and after a couple of inspections and coordination with the manufacturer of the carpet, I now have the replacement installed (June 1, 2026). The installation was a good process this time and the carpet will most likely hold up very well. Good installation, done within a reasonable time frame and confirmation of details beforehand was achieved. Would have given 5 stars if this was how it went in the beginning. Although I wouldn't recommend one company over another, I would recommend solid communication with all involved, especially with the install crew and company together so everyone is on the same page from the beginning and not just futile lip service. Follow-up inquiries are also important. Would I work with this company again---probably, since they came through with corrections.

Great experience with Luke + the owner. Sold me a quality product and they brought in very…read morecompetent folks to install. Would go with them again!

This company was great to deal with and did an excellent job installing new wood floors as well as…read morebeautifully refinishing old wood floors. Every detail of their work exceeded expectations. I would highly recommend them. Luke Matchett and his team were responsive, considerate and efficient. Great doing business with them!

Great experience! Measurements and estimate were completed within 24 hours. Oak flooring was…read moredelivered on Friday and work started on Monday. Pat was the installer and did a fantastic job. Homeowner requested a custom inlay at the last minute. Pat was helpful and patient, continuing work while I built and installed the inlay. I would recommend Floor Crafters to anyone.

It's been 2 years and I'm still sore with the management on this job…read more The guys on site were great. But there was zero communication between the person I hired and the team that showed up. If I wasn't on site during the job there would have been huge mistakes. There was a request for extra flooring that was an agreed part of the contract that was ignored until I threatened to delay payment. That was finally resolved after several weeks (after much complaining from them afterwards) It should have been taken care of when the flooring was ordered. All in all after a ton work on my end I got what I needed but not without a ton of hassle and ZERO customer support.

We've had issues with our home's original hardwood floors since we moved in with splinters and…read morecracks. We finally decided to repair them and reached out to ASA- they gave us a no-nonsense quote for installing new floors and did so with a fast turnaround. We couldn't be happier with how they turned out and love the final product.

These floors didn't look this good when my house was built in 1931! They look just stunning. We…read morehad the floors refinished but also new wood laced in to cover the no-longer used HVAC floor vents and for the most part you can't tell. We had a problem, that was not the crew's fault, when our fridge ice maker line leaked after the application of the first finish coat. They were great and got it taken care of, re-sanding and refinishing the affected areas. The only issue was communication, especially early on. Be sure to coordinate with the managers so that the plans have been communicated to the crew before the work starts, and stay in touch with the managers. Once I engaged with them it was quite responsive , and most importantly the work is fantastic. We will be enjoying these floors for decades.

The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

I would not recommend this company…read more I chose them because the scope I discussed with the account manager included replacing my flooring and installing a new vanity I had already purchased. I verbally confirmed that scope with the account manager and paid an invoice that included a line item for that portion of the work. Despite that, the installer arrived without all of the necessary materials and informed me he was not comfortable installing the vanity. To be clear, I have no issue with the installer declining work he wasn't comfortable performing. What I do have an issue with is being told afterward that vanity installation was never included, despite it being discussed with the account manager and being a major reason I selected this company over other bids. The installer himself encouraged me to request a refund for that portion of the project, but the company only provided a partial refund ($180). As a result, I am left with an unfinished project, a sink currently being held up by a 2x4, and the need to hire a second contractor to complete the work. What should have been a straightforward bathroom update has turned into a major headache. By the time the project is finally finished, I will have spent significantly more than the original quote, despite choosing this company because I believed they would handle the full scope of work from start to finish.

Cannot praise the team at Custom Flooring Specialists enough! Ari came out and talked us through…read moreall our carpet and tile needs, we went into their store and worked with their sales team to pick out materials, and Michelle was so communicative with us, once we accepted the quote, immediately got us on the books super fast. The actual team who installed the carpet was awesome, Riley was great to work with when installing our new baseboards, Luis did an excellent job on our bathroom tile, and Roger went above and beyond to make sure everything went smoothly. Truly you can tell these folks care about your project and their quality of work. Incredibly impressed with everyone involved. Will definitely be using them again when we change the rest of our flooring in our home. And would absolutely recommend them to anyone along the way!

Living room floors were old oak, deep scratches everywhere and just looked worn down. They sanded…read moreit all back to bare wood, put down a matte finish, and didn't leave the place buried in dust like I was expecting. Pricing was upfront the whole time.