HORRIBLE CUSTOMER SERVICE. I Placed my order over the phone, gentleman I spoke to gave me a 10 min ETA. Showed up around 15 min, and food was still NOT ready. Waited patiently after telling Morgan I am here for my order and paying $22 and some change for two meals. Why did it take almost 50 minutes to walk out of the restaurant with my food?? If I hadn't asked AGAIN about my order would it have taken longer?? Staff is lacking in communication skills read more

The service at this location is consistently outstanding, always friendly and efficient. Their Cream Cheese Wonton and Crispy Honey Chicken create cravings, though I have sampled most of the menu and enjoyed it all I keep going back to my favorites. read more

I like this Pick Up Stix. The customers service is always good, the orders are always right, and the food is always great. The place is always kept clean as well. I ordered for this review the crispy honey chicken with brown rice and the kung pao chicken. Both entrees were well prepared and yummy. The crispy honey chicken was, like it says, crispy on the outside and moist in the center. I would of preferred my kung pao a little more spicier than it came, so next time I will be sure to ask for extra spice! The meal was very good and well priced. read more

Kinda bummed. I chose pick up sticks for dinner because they had gluten-free options. I ordered the bourbon chicken and my daughter ordered the chicken and vegetables. When I got the order home , it was hot and freshly cooked. My first bite was disappointing because it was fatty. I thought it was just my order but then my daughter told me her chicken and vegetable dish was fatty also. Wish it was better with good cuts of meat... What a bummer. read more

I have had a few unpleasant experiences with the food at this Pick up Stix location in the past and haven't eaten here in over a year now, until yesterday. My friend and I went in at about 11:30 for lunch. I ordered a teriyaki bowl with brown rice and house special chicken. She ordered the same bowl with veggies. The sauce was so sweet that we could both just barely eat it. She tried to put extra soy sauce on hers, but it didn't help. In addition, my chicken was so overdone and dry (even though it had plenty of syrupy sauce to "soften" it up), I could barely chew it. And the rice was not cooked enough, it was hard. I will never go to this place again. read more

Good food, management is very good , my girlfriend and I came in around 4 (after the time you get wontons with your meal but we didn't know) we asked where they were and the lady said very politely that it was passed the time they were served in the combo. We said okay and she walked away. A couple minutes later one of the gentleman brought us some and apologized for the miscommunication. Small but a very nice thing to do. Will definitely be coming back! read more

I came here late at night right A's it was about to close like an hour left till close time .I had Evan stepped on there clean fresh wet floor .the guy that was moping had sed hi as I walked in and the cashier sed hi welcome to pick up sticks what can I get for you. I order 3dishes and it was done fast. Good service fast service good food Delicious. read more

I came in today for chow mien and orange chicken. The cashier was very nice and friendly. Probably the nicest I've seen in a while. The restaurant was very clean and tidy. I took a star because there was barely any chicken and whatever was there was drowning in sauce. Not to mention that there was more orange and those crunchy things (not sure what they're called, lol). The chow mien was just not good. I took another star because I paid 11 dollars for a box of chow mien and a box of orange chicken. Waste of money. read more

First time here great food!! Hot and fresh thought about this place for years but just tried it amazing no Panda Express for me and the staff was super friendly my baby hit her head and Liz rushed to help with a bag of ice great job guys!!! read more

House chicken is the best. I have never ordered anything else but I assume it's good. All you have to know is House Chicken... Did I say House Chicken yet? I'm addicted! Also wonton Wednesday (30 cents each)!! read more

Pick Up Stix Fresh Asian Flavors - Lobby - Chinese Near Me - El Cajon, California

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Service was quick and good. Although the app didn't work. Quality of the honey chicken meat was subpar. Vegetable chow mien was solid. Korean beef ok. Small portions read more

Well this used to be our favorite place to eat...my husband called our order in...I went and picked it up and brought it home...our fried rice wasn't fried but burnt...as in couldn't eat... It's a Monday night....no one else was in the restaurant and we called it in so it wasn't like we were sitting there waiting... Honestly if it wasn't out of my way I would have went back! Guess we need to find somewhere else to eat! Thanks for wasting my time and money! read more

Haven't had pick up stick in ages... Had to get my Chinese food fix since I was disappointed by my last visit at a Chinese place. Pick up stick at this location is very clean, atmosphere was really nice which was something I did not expect. Great service, the food came in a Togo box just invade you did not finish. read more

Pick Up Stix Fresh Asian Flavors - My Mongolian beef came in a to go box which was perfect because I took half home. - Chinese Near Me - El Cajon, California

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Best Bourbon Chicken and Fried Rice. Great customer service. Their lunch deal is better than their dinner unless you order the family platter. Still, they are courteous and swift. A great place to grab and go. read more

There is no such thing as 'environmentally friendly' waste when it is unnecessary. I have no problem with take out, but using it in store is simply unacceptable. Whether is decomposes - the friendly part - is not the issue. The amount of resources - trees etc - used to produce the products is the wasteful issue. In Germany, for example, even at fair or other event where people pickup food, actual plates, flat wear, and glasses/cups are used. You pay a deposit that you get back when you return them. Works great. We need to change our ways. read more

The food is really good and the lunch special is good and it is filling. The Cheese wontons are good as well. read more

Last time I was there I ordered my usual...house beef with mixed vegetables....they gave me beef and broccoli...called and told them and my order was refunded. This time I went I ordered house beef with mixed vegetables again....what did I get?...house chicken with mixed vegetables...only reason they get three stars is because the first mistake was refunded. Someone there clearly doesnt know how to take an order read more

This place has good Asian food. Service was good as well with an easy menu to order from. However, I went in for dinner and it was a bit pricey for my tastes and for what you can get elsewhere. They do specials on lunch combos till about 3PM which I think makes the food well worth it. So I would say this would primarily be a great lunch spot. read more

This is the second time and the last time this will happen. Called in and ordered. Was told 10 to 15 mins. Arrived 20 minutes after ordering and had to wait an additional 20 minutes for food to be cooked. I always try more than once but 2 times in a row this has happened. I will not be returning. read more

Really really good food great customer service very accommodating quick and friendly people. They always have a promotion going and have a rewards program. I go there often and pleased every time. Kudos to you keep up the great work I'll be back!!! read more

Food is always good. But pricey compared to other places in the area. Service has always been good as well.

I like the workers to the the workers do a good job but I love all of the workers I love this place I like the sticks the food

I always have good service here. Very clean and modern looking inside! They always have our order ready within 10 minutes and it's always great! Thank you for having great staff! read more

Ok so I brought the family to pick up sticks for dinner I have to say this amazing lady Liz greeted me with the most amazing smile she was quick patient took her time going over the different options as I sat there waiting for my food she brought to go bag for a customer that was finishing she brought our order to our table with a smile I'm forever great full for amazing customer service this place stands out far from others just got my food it was fresh hot and delicious time for me to eat read more

Place looks great (haven't been here in a while). Very friendly staff, and they even made a point to wish me happy birthday when I redeemed my free wonton offer! read more

I love everything is fresh. They always take care of us and give us firefighter 10% discount. Love house special chicken and lo mein!

The management really makes this work. The food is prepared well, the establishment is clean and neat, and the employees are personable and polite (another reflection on the manager). A nice place for fast-ish food. I like being texted with specials and can order ahead to save time. I've not been to other Pick up Stix so I don't know if this is the norm. This one I can recommend. read more

My boyfriend and I just visited today and I have got to say that the customer service was beyond what I would have expected from any fast food place. They were very helpful, very nice, and very professional. The food was amazing! They even let us have free samples of different things on the menu because it was our first time there! Love it and I'm definitely going back! Plus the yogurt they sell is incredible! read more

I used to really like this place until I tasted Panda Express. What a difference. Today at the Fletcher Ply. I wanted some Orange Chicken, no taste and very tough. I also got what they call Chow Mein, nothing but pasty noodles, no vegetables. One small carton of each for $11 .I had to pay $2 extra for the noodles instead of the rice that came with it. Up grading they called it! read more

Destiny was on her game tonight! From the phone order to nearly working two registers for the line out the door for coupon night. She was everywhere and the crew behind her responded to any needs immediately. Love this location and I come here often but tonight I was super impressed with their teamwork! read more

Love love love this place! Wish i wasn't so expensive BUT go here for lunch and its a good deal. I love that they have healthy options! I like to get shrimp and veg with brown rice. Always give more then you i am willing to eat but the rice is a good leftover. read more

With wonton Wednesdays and firecracker chicken how could you ever go wrong! I always come pick up But I hear they offer local delivery as well! read more

I was craving for some nice Chinese food, so I went to a near by Pick Up Stix, when I entered the restaurant it was nicely presented and not too packed. The place was nice and cleaned prepped for hungry customers like me. At the counter I was greeted with a sweet smile by a kind cashier named Morgan, I didn't quite know what I wanted so I asked her for her recommendations as well as customer favorites. She kindly suggested some meals and professionally took my order for someone who looked so young. However I did find the blue bandaid plastered on her face a bit distracting, which she told me was covering her nose piercing. The customer service is nice and the staff are very kind. I did have to wait about 5-7 minutes for my order but it was worth the wait. I got my order which was nice, fresh, and steaming. Very enjoyable. I enjoyed my experience at this Pick Up Stix, Ms. Morgan made quite an impression on me read more

Pick-Up-Stix isn't a bad place, and I used to go there when I was younger and just crave the stuff. I've been in Japan for the last few years, so I don't doubt that that has screwed with my objectivity in a big way, but I just wasn't hugely impressed with Pick-Up-Stix when I got back. It seemed greasy and not too flavorful. However, my main complaint is the rice. It was just awful. Dry and clumpy and almost jagged. It looked like they'd run it through a shredder before cooking it. It was just not up to par in the least. My advice: request brown rice! I had it another time and it was better, and it's better for you at any rate. I recommend the lunch specials as the portions are more reasonable and you get a little salad. All in all, it's not a bad place, just nothing special. The House Special Chicken is pretty respectable, as is the Cashew Chicken. It's worth a try if you're hungry for a quick Asian-style lunch, though honestly Mandarin Chef in the same shopping center is wayyyy better and much more authentic. read more

i really like pick up stix for what it is...an asian fast food place. The staff here are great about special requests. i really like their new 'healthy' menu options, particularly the chicken and veggie with salad and brown rice. it's great for a quick dinner on the go, just make sure you get it extra spicy to give it some flavor. read more

House chicken is awesome.. Tried the beef and broccoli over the house beef, and I was a little disappointed.. Should have stuck with the house beef. read more

Anything you want, they can modify. They really make it how you tell them to make it. I like it way more than panda express. It is not as awesome as pei wei but it is good. Always good costumer service and they are very clean. read more

The food is so bland! Very disappointed! Will not return. Go somewhere else fir Asian food. The wonton soup was bland.

My boyfriend and I are used to Panda, so we decided to try pick up stix today....BEST DECISION EVER. The food is fresh and well priced, not to mention completely delicious. PANDA NO MORE, this is your go to fix for Asian fusion cuisine. read more

Really like this place. Food is amazing, place is always clean and the people that work there are very nice. Depending on what you get, it can be a bit pricey and also a little wait to get the food, but totally worth it. read more