Renata is amazing! Our kid has curly hair and she knows exactly how to bring out the best of her natural hair. Love!

The hairstylist who cut my 2-year-old's hair did a wonderful job. She was quick, polite, and tried her best to keep my son calm. He was screaming hysterically because he wanted to play with all the toys he saw when we arrived. The other time we came here, he hadn't been as interested in trucks. But this time, it was very different. I truly wish they didn't have a giant display of boxed toys right in the front of the store. It was extremely difficult to get him into the chair after he saw the toys, to keep him calm, and then attempt to leave the salon without buying a toy. He had zero interest in the actual playroom or the treasure chest of free toys. The stylists are great, however we probably will go instead to a different salon that doesn't also serve as a toy store right in the entrance way. This seems like a terrible design choice when you're dealing with toddlers. read more

Long story short the manager/owner is not understanding and a complete jerk. She charged me a no show fee when I did in fact SHOW UP. I admit I was 13 minutes late to my daughter's hair appointment. She said I had missed the appointment entirely and charged me $25 (and some change) because she and her staff were going to lunch. I was fine with rescheduling. But I wasn't okay with rescheduling and her still charging me the no show fee. Needless to say we will never be back. I had 3 small kids with me that I was struggling to get in and out of the car. Life happens. But the manager/owner is uncaring and unforgiving. We went to Great Clips down the street and they did a fantastic job. Great Clips had us in and out in 10 minutes and the price was way more affordable. So go to your local Great Clips, SUCH BETTER SERVICE than here! read more

Pigtails & Crewcuts - At our local Great Clips - Hair Salons Near Me - Marietta, Georgia

Two year olds don't love getting their hair cut. The staff here was unbelievably patient and nice. The woman who cut my son's hair did a great job. What irks me about this shop is their retail section. They have a great play area but they couldn't stop there. I had to drag my crying two year old out because he thought he needed yet another rubble toy (he already has one at home) Please choose between being a hair salon or a toy shop... it's not fair to the parents or the kids. read more

Pigtails & Crewcuts - Kids playroom - Hair Salons Near Me - Marietta, Georgia

I called to see if they had any availability around 11:15am on a Tuesday. They were able to get me in right away with Miss B at 11:45am. My almost two years old hated every minute of this experience, starting when Miss B sprayed her hair. She cried, she screamed and eventually I had to hold her for the duration of the cut. That being said, Miss B was patient and kind with my daughter. She was able to cut her hair like I asked and even put it in a little ponytail with a cute bow. read more

We love this salon! My 9 year old got her first ever hair cut (when she was 2) from Ms Farrah and 7 years later we still go there for both kids. My daughter also got her ears pierced there today. She tried 2x at Claire's but chickened out. They were so wonderful with her and it was quick! We don't live close by anymore but we will keep making the trip! read more

Great place, just wish we knew where Ms Brandi went, she was there for years and was amazing with our son.

We have been taking our kids to this location for about a year. Price is a little high and haircuts are mediocre, but the atmosphere (when the place is not slammed) is pleasant for our kids. Unfortunately today we had quite a bad experience and will not be going back. My husband made a 1:15 pm appointment for our two boys (3 and 5 years old). He arrived at 1:13 and the front desk receptionist greeted him and confirmed our boys were checked in, calling them by their names as was listed under the appointment, and asked him to wait in the closed-in playroom as the outside waiting area was very busy with no seating. My husband sat with the boys in the playroom for 40 minutes when he noticed the waiting area was cleared out and kids walking in were being seen immediately. He approached the receptionist letting her know he had been waiting there for 40 minutes and had not been seen. She responded that they tried to call him but he didn't respond and assumed he left. One of the stylists offered to take the boys right away, but the receptionist dismissed her offer and said "No you can't do that, you have a 2 o'clock already. Sorry sir, we will have to book you for a future appointment since we are full right now." Needless to say he left. I understand mistakes happen, but there was no action made to take care of the mistake nor did anyone pay attention to the fact that he and the boys had been sitting in the playroom for 40 minutes. With such a lack of customer service, this place is totally not worth our money or time. read more

Mitzi is excellent! She's very good with our children. She cut my sons at 4 months old and my daughters starting at 3 years old

Our appointment was at 4:30 , they called me before my appointment started to see where I was. When I was 5 minutes late they told me they had already started the 4:45 and they moved me to 5. I literally see the 4:45 pull up next to me and then they had to wait on the person in front of them. They blamed me being late for the reason that they moved me when they obviously had already been late. I have come here for years but the fact that they could not own up to their mishap means they have lost my business forever. The owner has Taylor to thank for that. read more

We came for 2 kids first haircuts. One stylist was excellent and did a great job with our son. The other stylist let us know she didn't have a lot of time at the beginning of the haircut. She told my wife that she needed to help derange the hair, which is fine, but then she didn't cut the hair. It's still as uneven as before we went in. Will not be coming back. Was an unpleasant experience for $100 read more

I have a 6 year old and a 3 year old with difficult hair. My 3 year old also really hates to get his hair cut. I took my guys in separately, and Ms. Erica was wonderful with them both. My little guy warmed up to her immediately and we had no trouble at all! My sons seriously got the best haircuts they have ever had. She even talked my big kid through how to style his hair on his own. Can't recommend her enough!! read more

Awesome people and excellent service. Very friendly staff and polite. Out kid was extremely happy and will visit again.

We had two reservations, one for each of our kids. 2 hours before their reservations they cancel 1 of the reservations and book someone else. When we called to see what was going on they said it was a mistake, but still could not remake the reservation. They said to bring both kids in and they would get them in. Once arrived they said they couldn't do both. This is unacceptable business practice. They mess up and we are left without. Not happy with this place. read more

We just moved to the area and were looking for a place to get my sons first haircut and my local moms group (GA MOMS AND MUNCHKINS) recommended this place. Saturday morning I went online and made an appointment, we arrived a little early so we hung out in the waiting area/play room. The stylist did a great job with my son's haircut, she was patient and it looks really good! We will definitely be back! read more

Booked online and random got "Ms. Brandie" to cut my two kids hair. We didn't had a pleasant experience with her while she was clearly trying to run and with no patience at all. Not with my kids neither with its parents. Bad customer experience and won't go back unfortunately. Being a dedicated space for kids, the minimum expected is a smile on everyone's face and patience. read more

I HATE my son's haircut. He's almost 1 year old and it was his first haircut. I was really looking forward to it because his hair was so very long. The "stylist" gave him a haircut that was so uneven, so ugly, so horrible that I'm still reeling a week later. I can't emphasize the uneven part enough. He's adorable no matter what, but the haircut is atrocious!! The haircut looks like a very uneven version of Jim Carrey in Dumb and Dumber. I wish I was kidding. :( They were really nice though............and the photos of my little man in the NYPD car are awesome, but please don't subject yourself to being stuck with the haircut they give your kid. read more

Like talking to a brick wall! I made a very specific point at the beginning of the haircut to tell the "stylist" not to cut my son's bangs above his eyebrows. I said that was the single most important thing about the haircut. Next thing I knew she'd cut half his bangs an inch above the eyebrows and was asking if I wanted them shorter. I was in complete shock. She started to make excuses but gave up because she knew what I'd said. She just "forgot" because she was busy chatting. The cut looks horrible and it's not at all even. It goes up in the center. My son looks ridiculous. I'd stopped taking my kids here because of the inconsistency in haircuts but thought I'd give it another try. Sadly, this wasn't even one of the more egregious mess ups. Ugh. Save your money and just toss a bowl on your child's head and cut around it. It will probably look more professional. Update: Since my son's awful haircut, people KEEP asking me which one of my kids got ahold of a pair of scissors. It looks so bad, people think a four year old did it! No one can believe I actually paid money for It. I think I'll have him wear a sign that says, "Pigtails and Crewcuts did this to me! My sisters are innocent!" read more

If you want your kid to be shuffled through like a factory farm, this is the place to go. It helps if you are blind, because it seems the stylists obliviously are. read more

Fabulous service! Attentive! Warm, witty and friendly! Great with children and value parent input!

This salon is a bit chaotic. There is a woman who signs people in, acts as a cashier, etc. She was not very friendly and spent the majority of her time looking down at her phone. The stylist who cut our son's hair was friendly, but we were rushed with the cut. When we got home, we realized how horribly uneven his cut was (in multiple areas). I don't know why she thought her job was satisfactory. We went to a different salon the next day to get it fixed and won't be back here. read more

Horrible experience. I hate giving bad reviews but after how I was treated, I couldn't help to leave one star for an owner that has no customer service or people skills. We got my 6 year old daughter ears pierced there and it took her two shots to have he earrings go thru her ear. They were crooked and not where we specified the piercing to go. Her right ear was bruised from the cartilage she hit. We had to pull them out because they looked so bad. During the piercing she was talking down to her own employees and I am sure she must have high employee turnover. Now for the service part...I go up there to talk with the owner and she puts all the blame on my wife. She was incredibly rude and didn't want to take responsibility. I was just trying to see how we can fix this situation. ETA: Nancy, this is Michael's wife, who was at the store the day the piercing took place. I have hesitated to comment on the situation up until this point. However, I feel that some of my main concerns were not heard when my husband came in to speak with you and I did want to simply share my side of the story. I do want to say that you were accommodating in changing the original piercing spots you had marked on my daughter's ears when I voiced my concerns that they were too close to her head. I appreciated your willingness to get the dots in spots on her ears that I was satisfied with. My concern did not lie with the placement of the dots on her ears - in fact I was very happy with the final decision on where the holes should go. The dots were exactly where I wanted them. My concern lies in the fact that when the ears where actually pierced, the right side was pierced in the exact location we had agreed upon and was perfect. The left ear, however, did not fully pierce on the first try and the earring was only pushed halfway through the lobe and was simply hanging from my daughter's ear. Your assistant had to run to the back of the store, get another piercing kit, come back out and re-pierce the left lobe a second time. When the ear was pierced for the second time, this time going all the way through the lobe, it was pierced at an angle and did not go through the initial spot we had agreed upon. I understand that my daughter's behavior did not aid in the situation being a particularly peaceful experience and I understand how flustered everyone felt when the lobe had to be pierced again the second time. Due to my nerves being frazzled after the entire experience (both in how my daughter reacted and how the piercing didn't go as smoothly as I had hoped), I didn't look closely at the placement of the earrings once everything was said and done. I just figured they had been placed where we had initially agreed upon, paid my bill and left. Upon getting her home, I took a closer look at her ears and the difference in the placement of the holes on each ear was very noticeable. Knowing that I can sometimes over analyze things, I asked for a few opinions and received feedback that they were, in fact, uneven. I have pictures of my daughter from this night if you have any desire to see the discrepancy, including where her right ear lobe was marked to be pierced and where it was actually pierced. After two hours, we removed the earrings to allow her lobes to heal and for her to mature a bit more before we discuss getting her ears pierced again. Admittedly, I should have returned to your store to discuss my concerns with you instead of asking my husband to handle it. I had a great deal of work in the days after her appointment and there was simply not a convenient time for me to come down and speak with you. Moving forward, in the very rare instance that I have another issue with a local business, I will be certain to contact the business that I have an issue with instead of asking my husband to handle it because it is not fair to him or the business owner to try to figure out an amicable solution to the situation when one or both parties are not accurately representing what happened. At this point, my main goal is to simply explain to you where our dissatisfaction is coming from. I am not asking for anything additional in regards to refund or anything along those lines. Thank you for reading my concerns with our experience and hearing me out. Best wishes moving forward. read more

Ms. Brandi is THE BEST!!! My son has been getting his hair cut by her for months. She is so consistent and patient. My son gets complements all the time on his hair because of how well she cuts. I've even had women tell me that they'd like Brandi to cut their hair too! My son loves getting his hair cut because Brandi makes him feel so comfortable. Never thought I'd say that he "loves getting his hair cut".. but it's true! Thank you Brandi for being the best stylist my son has ever had!! read more

Pigtails and crewcuts have cut both my boys hair since their firsts! The fire trucks and police car seats always get them excited and the lollipops and cartoons keep them entertained during the hair cuts! We love them and will always take our boys. read more

Multiple times I was forced to wait 15-20min+ past my scheduled appointment time because they were running behind. However, the 1x I was literally only 1 minute late for an appt I was told that they would not cut my son's hair. The receptionist was dismissive and arrogant. Also the haircuts received are only subpar at best- Never again. read more

We had a fantastic experience today with my 21 month-old son's first haircut! He absolutely loved all the toys and getting to sit in the car for his cut. He was super wiggly and I have no idea how they were able to give him such an adorable haircut! The stylists and owner were so patient and nice. read more

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I had my daughter's 4 year old "Princess" birthday party here. We had 12 girls present and there were 4 young women who 'managed' the party and did hair, nails, makeup, crafts, assisted with the dress up, conducted the fashion show, served the cake, cleaned up, helped carry gifts to the car, etc. It was wonderful to have so much and such organized help. The private playroom was completely closed off to the rest of the salon and was earmarked for the party. It was a great size. My daughter and her friends had an amazing time and I thought the pricing reasonable! All I had to do was bring a cake and paper goods. read more

You usually get what you pay for but this time I didn't even get that...went in with a child who hadn't had a haircut before and looked sloppy and came out with a child who still looked sloppy. I could have done the same shabby job at home. When I expressed my unhappiness with the quality of cut, patience and guidance I was met with very little care. Don't go here...pay more and get it done well. Very little training here read more

You just can't beat how nice they make this place to bring in your kid and make their haircut a fun and inviting experience. The stylists are always welcoming and eager to please. Highly recommended. read more

We have been going to this pigtail and Crewcuts for a long time. We were 5 minutes late for our appointment on a Friday afternoon and they just took someone else and made us wait for 30 minutes. Sad customer service. There are plenty of other kids haircut places in east Cobb and this will be the last time we come to this one. read more

staffs are very nice and friendly, always have good experience at this place, my child loves it.

This place is super cute, they have the right IDEA for kids for sure. They have a play area, with lots of toys and trains and books and the chairs are all super cute cars, trucks, planes etc. But that's pretty much where it ends for thinking about the kids. Someone else commented about kids being shuffled through like a factory farm- it's unfortunately true. They allot 15 minutes for the hair cut. That 15 minutes is from the stylist coming to get you- draping your child, cutting their hair, clean up and having you cashing out within those 15 minutes. Maybe a person getting a bang trim or clipper cut- with one size guard around the whole head this is reasonable- for a toddler it is not, and this is a child's hair cutting establishment. We have been to this location twice, the first time was our son's first hair cut- which I chose the 1st haircut option when booking and said again when we got there- but nothing, b/c I mentioned to the stylist that I had trimmed a few hairs at home but finally had broke down and realized he needed a real hair cut, she took that as it wasn't his first hair cut?! So I ended up picking up a piece of his cut hair and keeping it- no certificate and picture and what not(I took plenty of pix though). The first hair cut looked great, she took her time- she used shears, he left snazzy- 11 months at the time. Fast forward three weeks, right before his 1 yr pix his hair had grown out and we wanted it freshened up- we had received a good cut the first time, aside from them deciding on their own it wasn't his first cut. So we booked again- this appt we did get there 3 minutes late- which I had called and let them know we were running a few behind. We get there and the stylist was just draping another child- no worries we were late, we waited- she was done with that child before our appt time should have been up, it was like a 5 minute cut. We pick a car and she gets started- she breaks out the clippers, and I am thinking what the heck!? I tell her I don't want it short- just a trim and show her the pic of how she had just cut it three weeks ago, she assures me she knows and this is just faster. And she buzzes it! Super short. I'm like ahhh no- it was awful the top was like 4 different lengths- it was so short is some areas it stuck straight out and then right next to the piece sticking out long! It looked like a hack job. Needless to say we have not been back. I really feel like she was trying to hurry and that was the issue. I think the stylists are friendly and patient, I can only imagine trying to cut a moving, busy toddlers hair and not cut them or myself- but I think the time frame they give the stylists is COMPLETELY unrealistic. 15 minutes is a bang trim not a child's hair cut. Sometimes it's really got to be quality over quantity. read more

Extremely friendly and a warm place for the kids. Great service n a very good place for the kids haircut. Very reasonable priced as compared to the rest in the area. Loved Faith who was very friendly n great with kids. read more

We love that the environment is comfortable for a young toddler. From the play area beforehand, to the fun seating and animal crackers while they cut hair, my children enjoy going to get a haircut. read more

I have taken my 4-year old boy to quite a few different places for haircuts, yet keep coming back here. I can always count on a consistently good haircut; something that has been hard to find since my poor son has some pretty awful cowlicks on top of his head. We have had Danielle cut his hair on several occasions-she's awesome! read more

Please do not take your child to pigtails and crewcuts for ear piercing. This is a hair cutting salon, not a place with piercing knowledge or experience. I took my 8 year old daughter here and had both ears pierced by two different ladies at the same time. One came out ok but the other was slightly off center in the front and pierced at a complete diagonal so the backing came out in the crease near her head! I immediately had them remove it as even the lady who did the ok ear said it was completely off and an error. My daughter was not only in hysterics from the pain but also from a mistake happening and having to painfully remove it. What was supposed to be an exciting ear piercing experience turned out to be very traumatic. We both left upset and honestly not knowing what to do until I received a call from the owner. She apologized and offered to correct the error herself in a week and assured me she would do a good job and this was just an isolated mistake. She was very understanding and so I told her I appreciate it and trust this was just an unfortunate mistake and we would leave the one in and come back to her in a week for a re-do. Well, she did the ear a week later and again it was incorrect. This time it looked centered from the front but the back came through up high in her cartilage area! There is no way my daughter would be able to easily put earrings in and out her entire life nor have it be comfortable that way. The front was bending forward because the back was up so high. I didn't know what to do at this point and had a hard time accepting what happened and devastating my daughter again so we left. I talked with the owner in the phone when we got home and she agreed it looked different than the other ear but claimed it would be just fine. I showed our pediatrician and two professional piercers at a piercing shop for help. All of them said to remove it immediately and let it heal for a minimal of 6 months as the ear had gone through trauma twice now and will have scar tissue. They said she would always have issues with it and it would probably not even heal right and have infection. I can't tell you how much distress and pain this has caused my daughter and myself. The whole experience has been so upsetting. She will now have to go through piercing for a third time later on...if she even is brave enough or wants to ever again. I recommend doing your research and going to a professional piercer who does this for a living and has experience, not to mention has gone through training and is accredited. They should be able to offer references and show you their accreditation and will pierce with a needle, not a gun, which is way more accurate and sanitary. I wish I would have known this information prior and that is the point of my review...to not be bitter but to help parents hopefully not go through what we did and to mainly state that pigtails and crewcuts is not an ear piercing place, it's a hair salon. Please do not have any ear piercing done here. read more

I had a 1:15 appointment today for my 2 little boys to get haircuts. After I checked in the receptionist told me to sit and wait until I was called. It was crowded so I took my boys to the playroom waiting area to wait until called. After waiting a long time and seeing all the other parents and kids getting their haircuts I went and asked especially since it wasn't as busy now. The receptionist told me that I was called and since I didn't respond they cut other kids. 2 stylists told me that they would cut my kids hair since I was waiting there so long but the receptionist overruled them and told them not to do it because it was getting busy for the 2 pm appointments and that I would have to reschedule for another time. After the first 15 minutes, I was the only adult waiting with my boys in the playroom. I wonder how long they would have had me waiting there until they told me to make another appointment. I am shocked that they would have me sit there waiting for 45 minutes and then be told it was my fault and to schedule another appointment. This reminds me of calling Comcast support. I would not recommend this place to anyone in East Cobb! read more

They do a good job and my son won't go anywhere else. The trains and toys are great as are the neat kid friendly barber chairs. It's not cheap, but our son always gets excited about going. read more

Great and fun place, it makes the haircut experience, an enjoyable one. My son had a wonderful time before and after the haircut playing with the train table and watching "Rio" the movie. Stylists, as always, were very friendly and took care of my son, he was very relax and enjoyed the animal crackers while he was getting the haircut. They also have a playroom where they do parties, however when there is no party, kids can use that large room to play together which almost becomes a play date, isn't that great? I highly recommend Pigtails & Crewcuts East Cobb. Thanks! read more

My kids love pigtails and crewcuts! Professional staff and they always get us in and out quickly. The stylists know how to deal with kids like mine who won't sit still for long! read more