Although this company has many apartments in convenient locations, I would strongly recommend…read morethinking twice before applying. In my experience, once you submit the application and pay the required fees and security deposit, you have very little flexibility if you change your mind. I was told that the security deposit would not be refunded if I decided to withdraw the application. This can be a significant concern if you are still unsure whether the apartment is truly the right fit for you. My advice: be absolutely certain before submitting an application or paying a security deposit. If you have any personal or family circumstances that could potentially change your plans, or if you are not completely satisfied with the apartment, make sure you fully understand their refund and cancellation policies beforehand. Unfortunately, I also found the level of professionalism and helpfulness to be very disappointing after the application was submitted. The experience before applying was very different from the experience afterward. In my case, the customer service became extremely frustrating once I was already committed to the application. Another major concern is the true cost of living in these apartments. The monthly rent may initially appear reasonable, but the actual cost can be significantly higher once utilities and additional charges are included. Everything, including heating and the stove, is powered by electricity. During the winter, the electric bill can be shockingly high, making the apartment much more expensive than the advertised rent might suggest. There were also additional charges that I did not fully anticipate when initially considering the apartment. The maintenance experience was another major disappointment. In my experience, the maintenance team was extremely inflexible and unprofessional. Be very careful about authorizing repairs, and make sure you clearly understand what work is being performed and who is responsible for the cost before anything is done. I was concerned about being charged for issues that I did not cause. These are older buildings, so maintenance issues are bound to happen from time to time. That makes responsive, transparent, and professional maintenance even more important. Unfortunately, that was not my experience. I am giving two stars primarily because the properties are located in convenient areas. However, a convenient location does not make up for poor customer service, high utility costs, unexpected charges, and a frustrating maintenance experience. If you're considering one of their apartments, do your homework before signing anything. Ask detailed questions about every fee, utility, maintenance policy, and potential charge. Carefully review the application, lease, refund, and cancellation policies before submitting an application or paying any deposit. Don't make your decision based solely on the advertised monthly rent. Make sure you understand the true monthly cost and what you could potentially be responsible for paying.

Do not rent from Lobos Management unless you want to pay exorbitant rent with additional outrageous…read morefees for a subpar living experience. I moved to Pittsburgh from another state and rented a studio apartment sight-unseen. I based this decision on the listed rent and the location of the building. The leasing agents perform shoddy service across the board. The very first one was the most obsessed with my current credit score and didn't care if I could pay a whole year's rent in advance. (I understand now this is because the monthly expenses fluctuate due to their inability to provide upfront information on the actual cost of renting.) Where to start? I have some documentation (see photos below) of the ways in which Lobos is the worst leasing company in Pittsburgh. It's a shame because they're everywhere in the city. I can recognize their rental signs, and it pains me to realize that there might not be that much choice for folks, but please weigh your options and avoid if possible. 1. Undisclosed fees, added costs - My base rent went higher than I had anticipated mostly because of the high monthly water/sewer fee. I did not pay with a credit or debit card, but that would have cost me 2.99% fee. I unfortunately paid for a laundry card since the leasing agent with whom I signed my initial paperwork pressured me into this; turns out, the washers were cash only in my building. Lobos told me that the laundry cards for non-refundable, so I lost $35. I paid $125 for offstreet parking monthly. No one else in my building used this, so I'm not quite sure why the fee was so high. The monthly water bill fluctuated month-to-month, but the photo below shows an "average." 2. No quiet enjoyment - If you're looking for a place that allows you to rent and enjoy peace and quiet, Lobos is not it. They will announce spot checks out of the blue (called "inspections") where it feels like a college dorm R.A. looking at everything you own. The first one said that I needed to wipe down my stovetop. It was very clean already which signaled to me that you need to have your apartment spotless to the point of what most landlords expect when you move out. If you're busy or not home very often, you feel like you have drill sergeant inspecting your bunk when it's time for them to breeze through and critique. I gave my notice of nonrenewal on my lease since they were raising the rent by $30. They ask for renewals SIX MONTHS prior to the end of the lease. Lobos immediately came in to take a video of the apartment and start making showing appointments. Showing appointments were made the day before and canceled the day of occasionally. There were constant requests to show my unit with the vague request to have it ready between 10:30am - 5:30pm. 3. Lousy maintenance - Your mileage may vary, but I had a leak in my unit from the closet. I photographed it and added to the Resident Portal. You will get constant texts from Lobos asking you to report leaks because water leaks account for higher water bills! I reported this on a Sunday, and Friday morning before 9am, I got a knock on my door. Friday was my only day off from work, and I couldn't believe that they delayed coming for so long. They had all week! The carpeting on my floor was wet but had dried by the time they showed up. Upon my move-out, I did notice lumpy/bumpy parts in the wall that looked like old water damage. That's how they deal with this issue. Last thing I'll mention is that my in-wall heater/AC unit was very inefficient. During my first winter, the electric bill was crazy high and the unit would shut off before it provided any real heat. It wasn't broken, but just inefficient, I thought. The next summer, the unit would shut off before it cooled the room, and the bill was skyhigh. I actually removed the outer cover to find out that the unit HAD NEVER BEEN CLEANED. I got rid of the grime and dirt accumulated over G-d knows how long, and finally, it worked just fine. Cooler/warmer, lower bills. I have so many more issues, but these are the major ones. Others: smoke detector fell off the wall the day after Lobos installed it. I had at least one package stolen from near the mailboxes (found the empty box in the building's trash). Lobos advised me to file a police report. Mailboxes not secure; my key caused the whole row to open up. They installed cameras in the entryway and the laundry room without any announcement. Do those use facial recognition or not? Who knows. Front door of building constantly broken due to tenants slamming it. At one point, you could enter and leave without unlocking the door. I reported this and all they did was shove the hardware back into the door. It needed to be replaced at the very least, but I guess that would be too expensive. Last photos outline excruciating slow snow removal. They left the snow in place for so long it iced over and became harder to remove. You must pay to have your carpet cleaned before move-out (more $$$ out of YOUR pocket.)

In March 2015, I purchased a 5 bedroom 3.5 bath home from Pittsburgh Property Guy in the city's…read moreeast end. The 90 year old home was completely stripped down to the studs and renovated by Pittsburgh Property Guy. After living in the house for nearly a year, I can attest to the very high level of quality and craftsmanship that he put into this home. The home inspector even commented to me prior to purchasing that he's seen a lot of renovated homes, and this one was clearly done right. He used high end finishes like Brazilian Cherry floors, granite kitchen counters, and marble in the master bathroom. He also took the time to have the brick cleaned on the outside of the house, exposed and restored original woodwork, vaulted the 3rd floor to create even more livable space. Everywhere you look, you can see that time and thought was put into the final product. It's been so nice having friends and family comment on the beauty and quality of the renovation too! Aside from the quality craftsmanship, Pittsburgh Property Guy himself provided top notch customer service to me when I had questions or minor issues that I encountered. He worked with me directly via phone and email, and was always very quick to respond. It was clear that my happiness as his customer was important to him, and that's not something that should be overlooked! If you're thinking about buying one of his properties, you're in safe hands.

My wife and I owned rental property in Pittsburgh, PA that had been vacant for several years. We…read morelive in another state and owning this property became a huge financial burden and we no longer wanted it. The property needed lots of repair work and the cost of maintaining it was piling up. I reached out to a few investors in the area regarding selling the property and was extremely grateful that I connected with Nick from the Pittsburgh Property Guy Team. When I spoke to Nick, I immediately felt comfortable. He was very professional, knowledgeable and friendly and offered solutions. Thanks to him, the entire process was smooth, quick and easy. He kept me updated every step of the way from the time they made an offer to close. It was a pleasure doing business with the Pittsburgh Property Guy Team and we highly recommend their services to anyone.

DO NOT RENT FROM THIS COMPANY. RED FLAGS IMMEDIATELY UPON MOVE IN CONTINUE TO WORSEN. I cannot…read morerecommend Real Property Management (RPM) based on my move-in experience. It's been 24 hours and a total nightmare move-in! My new place is absolutely inhabitable upon move in-and there is zero concern from Claudette, my property manager, who has been dodging my urgent correspondences. Before my lease began, I repeatedly asked for early access to the property and several updates about the garage. Claudette, assured me that early access wasn't possible because the team was still "working hard" to deep clean the home and that it would be completely move-in ready on July 1. I relied on those assurances when planning my move. When I arrived with a vehicle full of my belongings, the home was nowhere near move-in ready. The cigarette odor throughout the house was so overwhelming that it triggered a migraine after only a couple of hours inside. The walls were drenched in sticky nicotine sap that my body absorbed just by being in the room. The home still needed extensive cleaning, the garage was not even accessible, and the kitchen was in an alarming condition. The cleaning company's own report later documented heavy dirt, grease, biological contamination, and the removal of rodent feces from the kitchen cabinets and drawers before they could even be disinfected. That should never be the condition in which a home is turned over to a new tenant. Instead of unpacking, I spent my move-in day begging desperately for human communication with RPM, documenting the property's condition, communicating with cleaners through a language barrier, trying to determine where I would stay, and being sent maintenance requests asking me to coordinate repairs that should have been completed before I received the keys. The biggest disappointment, however, was Claudette's communication. Despite multiple emails, photos, videos, and requests for updates, I was largely ignored. I repeatedly asked for a phone call but was instead directed back to the maintenance portal. At no point did she ask whether I had somewhere to stay after it became obvious I couldn't move into the home, nor did she provide a meaningful timeline or clear plan for resolving the situation. I chose RPM because I believed I was renting from a trusted, professional property management company. Instead, I was left without a move-in-ready home on my lease start date, wondering where I was going to stay, while trying to manage problems that should have been resolved long before I was handed the keys. I cannot WAIT for the next 364 days to be over!!! DO NOT RENT FROM THIS COMPANY. This experience fell far below the standard I expected from RPM, and I sincerely hope management reviews both the condition of this property and the way this situation was handled. Based on my experience, I cannot recommend renting through this company. DO NOT RENT FROM THIS COMPANY!!!!!!

As a homeowner who used them for their management services, I felt that the experience overall…read morecould have been MUCH better. The first few months of my new renter in the property was fine, however, the last 4 months of the renter being in the property it got to where they were falling behind. First it started as the renter only paying partial, yet the management company kept their 10% of what was paid, I feel they shouldn't have withheld anything until FULL payment was received as they didn't do their part, which was to collect the FULL rent. If you allow pets in your property they charge the tenant a monthly fee, that isn't passed along to the owner so that's pure money for the management company. If the tenant is late on rent the management company collects and KEEPS a late fee, which should go to the owner not the management company. In your agreement with them you allow them to complete work orders up to $300, but the kicker is that they then charge you not only the amount you have approved up to but also 15% on top of the total!! And when they close the work order they don't provide you with a detailed invoice so you have no clue what you have paid for. My biggest complaint about them, above all the fees they charge the owner and how they withhold their money before everything is collected, is that the property managers who manage the properties are never in the office to answer your questions. So when you call in or email to speak to them it goes to voicemail, you get an out of office message that they will be out for 2 WEEKS, and then they never respond back to you when they are back. In my opinion just manage your property yourself or find a different company. If you're a renter go find another property to rent that isn't by this company. I have worked in property management before and should have management my own property myself.

As first time home buyers, we were a bit in the dark about next steps. I spent some time looking…read moreup local companies, corresponding Google/Yelp reviews and submitted a few inquiries. Within an hour, I received a call from Nancy who was warm and informative. She sent over an electronic quote promptly and we decided to proceed with LandQuest Settlements as our closing agent. The process with Nancy was seamless, with everything happening behind the scenes. Nancy was the consummate professional and closing day was a breeze. Highly recommended!

Nancy was absolutely wonderful to work with. My fiance and I were first time home buyers and…read moredecided to purchase a "for sale by owner" home. Nancy kept us updated on our next steps, and she was very professional and organized. I highly recommend her!

If I could get 0 stars I would. RUN FAR AWAY AND DO NOT RENT! WATER DAMAGE, NO HEAT, MOLD…read more Know your rights people!!! CALL CITY OF PGH CODE ENFORCMENT!!! THEY WILL COME AND HELP. Aaron Smay and Riva Ridge Reality left me in an unheated house all winter and told me per the lease no space heaters. They knew from the day I moved in there was water damage and staining showing this yet after multiple complaints did nothing. The entire place had moisture readings of 99% moisture in my walls. I got sick and ended up in the ER from mold exposure and they have done nothing to fix the situation or help me. I chose to leave the apartment before the lease because of all these issues alongside with many other maintenance issues including not having a secure entry in the house. I lost all my things to the mold. Still dealing with sickness. Having to move and start all over when I didn't even get a year there. Terrible company and the worst apartment rental experience I have ever ever encountered. I ended up calling the city code enforcement who reassured me I wasn't crazy, these were all HUGE ILLEGAL ISSUES that Aaron was brushing under the rug. I'm sorry to anyone at 5518 BROAD ST

changed my rent date from the 20th to the 5th. they still took the money out on the 20th and…read morerefused to give me any explanation other than "we cant, call your bank". Cool, i have no money for groceries now!

Best rental company in Pittsburgh! I rented with Costello for almost 5 years. John and his team…read morewere always kind, efficient, prompt, and helpful. Our apartment was beautiful, and we barely needed any maintenance requests while living there. From move in to move out, everything was seamless and easy. We really loved our first home together at a Costello property. The only landlord in Pittsburgh that I would recommend and give 5 stars!

From the owner: We are a locally owned residential rental company with units in Shadyside, Squirrel Hill,…read moreFriendship, Highland Park, Lawrenceville, Bloomfield, East Liberty, South Side, Oakland, Aspinwall, Point Breeze, Edgewood, Swissvale, Penn Hills, Beacon Hill, and Braddock. Our successful business model is to provide the best apartments with the best service. Our tenants enjoy renovated, comfortable spaces with access to a friendly office staff, professional maintenance team, and knowledgeable leasing consultants. Our online tenant portal makes it easy to view your lease, pay your rent, submit maintenance requests, and communicate with management. All of our properties are pet friendly for friendly pets with a two animal maximum. We require up to date rabies vaccination records (and licenses for dogs) before they can enter the property, but we don't require additional rent or deposits for pets. There are no breed or weight restrictions. However, all of our tenants are required to carry renter's insurance, so your agent will need to be aware of any animals in your home. We treat each tenant like they are family and each home like it is our own. We are proud that many of our units rent by referrals from current or past tenants. If you are in need of a new place to call home, we invite you to become part of our community. Call today to tour! 412-609-5063

This guy is younger that owns this company. He was a better price than others. He was very…read moreprofessional and competent. Took all day to do our property because he was so thorough. We have an old 1800's home so he dug through tons of info to figure it out and we are VERY pleased with his work. The ONLY complaint I had was the fact I had to keep close tabs because his communication isn't the best. He texted saying yes he'd do it but Then it fell silent with no communication. So I reached out. He texted and responded every time I reached out but it was a vague response so I had to pin him down as to what the date was that he was coming. Very very nice guy and very good work, I think he's just swamped. I would definitely use him again.

Charles is highly skilled and responsive, fair, hard-working, and willing to see things through…read more Charles was instrumental in helping us through the Subdivision process for 2 townships with many different requirements, and I do not believe we would have gotten through all of the questions without his support. We highly recommend Charles and have already referred friends of ours to work with him as well.

Thanks a million! I needed help like yesterday and called these guys. They were at my door within a…read morecouple days and really knew what they were doing. I certainly hope I'm not in a similar situation to need an appraisal, but if I do or know anyone that does you are the go to guys.

From the owner: Besides offering expert appraisals in the City of Pittsburgh, our appraisers also perform…read moreappraisals within all of the Allegheny County municipalities. We offer many appraisal services that we are sure will fit your needs. Below is a list of many of the services we offer with Quick Turnaround, Expert Knowledge and Friendly Service. Divorce appraisals Estate settlement & Probate appraisals Tax assessment Appeal appraisals FSBO Pre-listing appraisals Pre-purchase appraisals Bankruptcy appraisals REO appraisals Short Sale appraisals PMI elimination Estate planning appraisals Tax re-assessment Financial planning, Trusts etc Condemnation Bail Bonds appraisals Replacement cost for insurance appraisals Pre-foreclosure appraisals Measuring service Property Flippers Remodel before and after 401K planning Vacation home Rush Service More... We appraise the following kinds of properties: Single-family residences Condominiums Planned unit developments Small income properties (2, 3 & 4 units). Modular Homes Manufactured Homes Land With over 3 decades valuating properties in the local Pittsburgh market, we have the experience, knowledge and expertise of performing thousands of appraisals in Pittsburgh and Allegheny County including Court Testimony as an Expert witness. With countless satisfied clients, it is Professionalism and Experience that is and counts why so many have come to rely on Pittsburgh Appraisal Group for all their appraisal needs.

Bobby West was our realtor to sell our home and help us find our new home. We chose him based on…read morehaving several 5 star reviews. After our experience, we questioned if they were all real. Our home was listed, and wanting to sell we decided to put the price at the lower end of his recommendation range, trying to ensure it would not sit. Within 4 days he wanted us to lower the price by $10,000 because of only 2 showings. We did not feel great about this and felt this was too soon, but he pushed, so we agreed to lower by $7,000. Within a week we had 1 awful offer and one for asking. We accepted the one for the asking price. Now it was time to find our new home. We picked a day we could both get off work. He said he couldn't show us houses that entire day because he was taking his 2 dogs to a grooming appointment. We found our home through a different realtor in his office. Bobby made the offer and it was accepted. Here's where things take a turn. He said he took care of our earnest money going where it needed to go. He didn't. He told us he got permission from our seller so we could move in up to a couple days early. He didn't. We told him when our movers were coming and he was pushing to have the sellers do our walk through at the same time our movers would be moving our belongings out of the home. Everything was in writing via text messages. When the messages were copied back to him, he spun out of control. Messages became rude and unprofessional on his end. We didn't know how to respond to him. We decided to have another realtor from his company intervene. John Perry stepped in and was very professional and completed the rest of the communication and tasks. We would not recommend using Bobby West as a realtor.

We worked with Scott Boni out of the Bobby West team and it was a fantastic experience. We will…read moredefinitely be recommending Scott and Bobby to anyone else looking to buy a home. Scott guided us through he whole process was very patient with us and explained everything without over explaining. He helped us at every step of the way was always quick to reply and easy to contact and kept us informed. Scott also had great contacts through him he helped us pick a quality mortgage broker, home inspector and everything else we needed for the process. Scott was also extremely knowledgeable about the houses we toured and was able to point out things I never would have noticed or known to ask about. He was able to adapt as we figured out what kind of houses we were actually interested in and guide us to more like what we wanted. We toured a lot of houses and made two offers in our Journey and Scott was reassuring communicative and effective the entire way. Every weekend he would set us up to tour homes with an itinerary and a plan also including and getting us information on homes we found ourselves that we liked. Scott was a great Value as a realtor but more importantly to me he was just a very good person. I felt like i could trust him to actually have mine and my Wife's interests at heart. I never felt pressured by him and the man knew how to make us feel comfortable in the strange situation. He was easy to talk to without it ever feeling awkward or like an obligation even on our 10th or 12th house toured. He was fun to talk to while keeping us on track through all the tours and making good use of our time. He helped us weigh the pros and cons of the places we visited and helped us understand everything through his knowledge and experience. I'd highly recommend this group and Scott in particular if you are in the process of buying a house.

Recently took over my lease within the last 1-2 years. Has been absolutely pleasant while have…read moretaken over to manage the property I rent. They are very responsive and friendly. The house is an older home so it has had some tweaks but they have been very helpful with the needs. I would definitely recommend them to others.

I was very fortunate to have found Jeff Stanley when I first started looking for a house in…read morePittsburgh. As my Realtor, he helped me find the right house in the right neighborhood for the right price. He was very patient as I traveled all over to look at homes over several years(almost four to be honest, I was very picky) and cautioned me about making unreasonable offers, as this was my first experience with buying a home. In short, he was always on my side working to make my house purchase as simple and successful as possible. The best part about working with Jeff was that he was always more focused on answering my questions, giving me good advice, and finding homes that met my needs than he was on closing a deal. I would recommend him to anyone.