Great hospital, Had a friend who had a baby here…read more Nice and friendly people who helped us

I called in April of 2025 to let them know I just found out of was pregnant. They believe my due…read moredate is aug 2025 amd said not a single doctor can see me for prenatal all booked So basically just show up at a hospital without having ever seen any doctor n just expect one of these random doctors deliver me. Wow so dont see a doctor n just show up to a hospital when my water breaks. Or try another city Why im in frisco and what if they all say the same thing. Nobody wants to work. I have the best private insurance ppo money can buy yet baylor scott bucks! Hoping to deliver at pga once opens but again w who and no doctor. U know im gonna be missed when I walk in the hospital!! So expect my funky ass attitude

I had a procedure done on 6/7/23. The moment we stepped into the facility, I felt uncomfortable…read more We went into the office there is a sign posted that masks are required at all times inside the surgical rooms. (only 1/2 of the nurses were wearing masks in the surgical rooms and they were not on correctly) We are out of covid requirements of wearing a mask! I checked in and the 2 employees were rude and short with me. After checking in, my husband and I were told to go out and wait in the outer lobby. The outer lobby felt dirty and unprofessional. I had to wait almost an hour before being called back to get ready for my procedure. My husband stood up to go in with me and was stopped. He could not go back with me! He is always by my side and it's comforting to have him with me to keep me calm and grounded. As they were getting my ready, the nurse who was supposed to be putting in my IV missed 3 times!!!! He looked as if he had just crawled out of bed! I was taken back for the procedure and the nurses in there were just as cold as the room was! I tried staying in a positive mood but it was getting harder by the minute. When the procedure was over and I was waking up, I noticed a bandage on my arm. My procedure was for my back! During the process of my procedure the skin on my forearm was ripped back! I wish I could upload the pictures of my arm. All they did was throw on a bandage with no antibiotic and no attempt to pull the skin back in place so that I wouldn't have such a large scar. I do have thin sensitive skin and I told everyone nurse I came into contact with about it. I was sent home with just a bandaged arm. The next day and today my arm is very sore. It's like they jerked me from the procedure table back to the other table and I'm sure they were wearing gloves which was a double sword because with gloves on they had a firm grip which peeled my skin back worse. After my procedure, my husband was called back about the time my doctor was coming in. We got the report and was going to be dismissed to go home. I don't know why I didn't pull the bandage back while the doctor was standing there, a little out of it from the anesthesia. After we got home, I pulled the bandage back and was SHOCKED by what I saw as my husband was too. My husband took pictures and I went to go sleep off the anesthesia. The next day, I sent pictures to my doctors office. I received an immediate call back from the office. They asked that I come in and they would try to work the skin back into place and put sterile healing strips on it. I declined because I didn't feel up to making the hour long trip and I was used to working with sterile healing strips due to being the caretaker of my Mom when she was alive. My husband and I fixed it the best way we could but I will still have a large scare on my forearm. I WOULD NOT recommend anyone to use this facility. I have told my doctors office to NEVER book me for a procedure there ever again!

From the owner: Preston Surgery Center is an outpatient surgical facility in Frisco, Texas. We offer transparent…read moreall-inclusive cash pricing for surgical procedures. As healthcare costs and insurance premiums haven risen to unsustainable levels we have developed a cash model for patients to obtain affordable surgical care at a fraction of the cost of most hospitals. Our prices our posted on our website and include the anesthesiologist, surgeon, and surgery center fees in one transparent price. We also have financing options available.

Went in at 2am for a kidney stone and the staff was nothing short of amazing. I had a little bit of…read morereaction to the pain meds and they would not let me rest until they knew I was safe. They then left me sleep for another 3-4 hours. Can't say enough about how well they treated me.

Friendly staff, short waiting times, and they do inexpensive in-house labwork. Nice atmosphere!read more

I'm very grateful for Dr. Hastings and his staff. He is very thorough and listens. The staff is…read morekind and helpful. They offer a 7Health membership which acts as insurance in their office for those who don't have insurance. They overall want to help people and it shows!

I'm grateful that Dr Hastings stopped taking our insurance. I went to another Dr and they…read morediscovered a serious medical concern based on my bloodwork. I had the same results while visiting Dr Hasting and he never mentioned it. He switched "billing" multiple times while I was with him and glad it finally forced me to move to a new primary.

My 79-year-old mother was recently admitted to this hospital with bacterial pneumonia, a serious…read morelung infection that often requires prompt respiratory support, especially in older adults who are at higher risk for complications like reduced lung expansion, mucus buildup, or secondary issues such as atelectasis (partial lung collapse). Despite multiple requests over three days, the staff did not provide her with an incentive spirometer--a simple, standard device widely recommended for pneumonia patients. It encourages slow, deep breathing to help fully inflate the lungs, loosen and clear mucus, prevent further collapse of air sacs, and support faster recovery. Medical sources (including guidelines from places like MedlinePlus, Cleveland Clinic, and respiratory therapy references) commonly advise its use in hospital settings for lung illnesses like pneumonia, particularly to aid breathing and reduce risks in elderly or bedbound patients. I had to escalate the matter to the nurse manager before one was finally provided. Compounding the issue, her assigned nurse was dismissive and somewhat rude during interactions. I recognize that hospitals face high demands, but for an elderly patient with bacterial pneumonia, basic tools like this--along with attentive, respectful care--should be standard and not require persistent family advocacy. This experience fell short of what I'd expect for vulnerable patients. If you're weighing options for yourself or a loved one needing care (especially respiratory issues), I strongly suggest considering other facilities based on what we went through. Prioritizing places with stronger emphasis on timely basics and compassionate nursing can make a real difference. Wishing your loved ones better experiences wherever care is needed.

I want to thank Dr. Genette Bergman, MD She got me the help…read moreI needed when 2 other Hospital Emergency rooms could not. She got me stabilized put me into the right medicines. We need more doctors that care. Her and her team hit a home run. Thank you Dr. Bergman

Dr. Mohammed Urrehman, MD is gentle, kind, a great listener, offers his advice and opinions while…read moreensuring you feel heard and cared for. My first experience with Dr. Urrehman was a video call for my lab and mammogram results. I loved that he was so gentle speaking and kind. I needed that in that moment and reassurance. I love that he's conservative where he can be and aggressive with treatment where necessary. He's the perfect balance Dr and I'm so appreciative to see him. Today, I had more labs and instead of just drawing labs (it was for a follow-up lab work), he took his time and went over all my options and concerns. The staff are pleasant and helpful. I haven't had a negative experience here the few times I've come in.

couldn't ask for a better experience . if i was able to give more stars they would have 10 . you…read morefeel at home at this office not like being at a doctors . this is how it should be with all offices but unfortunately this is the only one that makes me feel at home.

Do not go here. This place is a rip off. Its now under a new name, Restorative Health something but…read morethey are only interested in your money. They are not trained well and the staff turn over is terrible.... They will not honor past agreements made with HRC medical saying the contracts were out of date... Office manager there, 1 month, is argumentative and unprofessional!

Billed for things from last year that were already paid for. Doctors seem rushed. Wouldn't recommendread more

Dr. Christoper Ortiz is great. The first visit he told me what the plan was for my delivery and…read morethat's what I really wanted to hear. Everting was organized and planned, I really liked that.

I was visiting family in Celina when I slept wrong and put a kink in my upper back. I wasn't sure…read moreif I'd be able to wait it out so I looked around to get adjusted. (I have a 2 yo to care for so I couldn't be out of commission) Woodlands Chiropractic popped up in-network and high reviews so I called and left a message. By 2:30 I received a call back and was able to get an appt within the hour. The receptionist was as sweet in-person as she was on the phone . As I waited to be seen I was able to hear other clients walk in and she knew each one by name. Felt like home! Go in to meet with the doc and was very pleased. Friendly and listened to my pain areas. Little twist here...twist there....next morning woke up feeling great!! He rec I come back the next day for one more visit and I'm glad i did. I left feeling even better than that morning. My back and shoulder hasn't bothered me since and it's been a week since my visit. Thanks Doc!!

Dr. Fabacher is very caring, and I am so glad to have found this establishment!! He truly cares…read moreabout his patients and so does his staff! He incorporates physically therapy with the adjustments. I was skeptical and even a little scared of the adjustments to my spine, but he made me confident and assured. Now I cannot believe I went so long before making an appointment to see him!