Our Boxer has had a full grooming twice now and Zoomin has done a great job with him!! It's great…read morethat they can come to us.

Have been using them for our baby Pomeranian who is now two years old and it is nice not to have…read moreget in car and drop off then go pickup later! We put off changing from our local spa until it seems we just were not that important to them so now both girls get home spa! Only downside other than high cost is we get someone different every time. We have had couple really great ladies and asked to keep them but doesn't happen!

Staff is so kind, friendly and provides quality care for my little fur baby. He always comes out…read morelooking great after his grooming appointment. I love the pictures they take of my fur baby after his grooming session.

WOW!! Another outstanding groom job by Mas!! If y'all have a Giant Schnauzer, you know they are a…read morelot of dog and require a perfect haircut to look on point!! Mas does exactly that!! She pays such close attention to detail and she really cares about my Paché! I am so very thankful to be able to trust her and Cynthia and her crew! Everyone is wonderful and kind here and our family feels so special and loved by everyone we come into contact here!! Paché is always so so handsome and so so happy walking in and walking out!! That means a lot to me!! Thank you Mas, for taking such great care of Paché while giving him a great bath and haircut!! We appreciate you alot!!

Tracey McNichol is the owner of TLC Pet Grr-ooming services. She "offices" out of Rockwall County…read moreVeterinary Clinic. She is a fantastic lady who does a great and loving job on your pet. Let's just get that tiny detail out of the way. I have a big ol' 19 pound kitty who needs (and loves) a good haircut from time to time. He's long hair and I can just tell when he's hot and uncomfortable. In the summer I get his hair cut, in a lion cut, and I can never tell if he's strutting 'round because he thinks he looks handsome or stupid. But with the pom-pom tail, big hairy mane and boots with the furrrrrr, he just can't be beat. Now that we've moved to Rockwall I keep trying to find replacements for all my "best of" list I've used for years in Dallas. I'm picky and not going to let just any ol' gal with hair trimmers touch my kitty. I got her card from the Vet and kept it, knowing I'd need it some day. Once the summer heat set in, I made an appointment. Ozzy got his pill, was amply tranquilized and got his hair cut. She honestly did an awesome job. He's struttin' around, lookin' good and feelin' fine. She only took about 2h (would have gone quicker had he not cheeked his first dose of ACE), and he was back home drunk and sassy quick. She does dogs too, and I'm sure she'll do a great job on your pet. Give her a call! I'm very happy.

Great groomer! Treated my pup as her own and actually groomed per my instructions. Will use…read moreagain!!

My dog is my best friend, literally. But I travel often and need reliable care for him. He stays…read morewith a family for longer stays but comes to ponderosa if it's just a night or two. He's been coming for the past two years and we've had nothing but great experiences. The staff know him, he always comes home bathed and well cared for. I pay the extra for the boarding bath but it's worth it and I love having him back healthy and clean. I wasn't prompted or incentivized to review I've just been taking him for so long and realized I know longer have any anxiety about dropping him off so this is my way of saying thanks! Great job Ponderosa!

We have taken our dog here 3 times, and 2 out of 3 have been terrible experiences. I guess it's our…read moreown fault for not learning after the first one. The staff is friendly and good with pets, but our dog has gotten a respiratory infection twice after boarding here, and to add insult to injury, a terrible case of fleas. There is a bad smell in the lobby, which makes me worry they aren't properly disinfecting the space. We won't be returning and hope to inform others about the risks of boarding here. We spent almost $1000 trying to cure our dog's infections, one of which nearly killed her. Please read the rest of the reviews and realize this is not just a one-off bad experience.

Lailia is such of a sweet person who really cares and enjoys her job and takes lots of pride in it…read more I can tell that she really opens up her heart to these furr babies to take care of them. I have full respect for this lady and will definitely will be referring anyone needing boarding here. I love the character that Lailia puts into her business, it really shows what kind of person she is at heart. Keep up the great work!

They have a new name "Ferrel's BNB." Excellent care and super nice people. They send you videos…read moreand photos of your pet while you are away. I will be using them in the future.

Aidan helped my find a spray to keep my cats out of our plants. Thank you for being so…read moreknowledgeable and kind! What a sweet young man!

in the grooming department is fantastic. She large dogs with ease. Always pleasant to deal with.read more

The groomer did not know I had an appointment and acted rather put out. When I picked up my dog,…read moreshe tried to charge me $10 more than I was quoted and started to argue with me, but then out a lid on it. The grooming was okay, nails were nice and short, but my dog has itched so much since I picked him up.

Great service and easy to schedule. I chose this location because of convenience and availability…read morequickly