I bring my six month old puppy here two days a week for day care. He loves to go and they take…read morevery good care of him. I like the fact that Kim and her team know the temperament of all the dogs and that he is safe although he is with a variety of different dogs. This experience has been a boost for his confidence and has developed his social skills. I highly recommend!

We never left our dog anywhere with anyone else before but needed to this past weekend. We found…read morecompanion k9 locally and had our 1 year old Sky stay for 3 days. The experience was very good and the people working here are very nice and communicate very well. We texted several times to check in on Sky and got quick replies and pictures too. We will use again

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

Dr. Brown, Dr. Little, the vet techs, and the front desk staff (especially Laurie) have all been…read moreimmensely helpful, patient, and kind. They've seen 3 of our fur family members (one who has now passed) and treated us and them with great care, compassion, and warmth. They are dedicated, highly skilled and great at explaining any discovered issues and making recommends for treatment. I'm so grateful we found them!

Same day appointments, competent staff & hardly any wait times - all important factors when it…read morecomes to our animal family members.

Shiloh and her staff are all about your dogs. Grooming, boarding and training are all services that…read moreDreamy Dogs offer. If you live around Gun Barrel City this is the place for your dog.

Jacey and her staff are great! Each dog is treated like a celebrity! My pups always look great and…read morehave fun playing after their groom! I can't wait to try her boarding! Give them a try you won't be sorry

I love how they put the very expensive price at the very end of signing up. I filled out about 10…read morepages of information and it said almost $600 for five days. Ridiculous and a waste of my time. It would be nice if they listed the prices somewhere on their main page.

I currently have two large rescue dogs (Malinois/Rottweiler mix, and a german shepherd/golden…read moreretriever mix that are both about 80# and who love to run and play. Just spent two weeks at Pet Paradise resort. I have used the resort in the past with other dogs and the care they received was very good.This visit the dogs shared a large suite with a private doggy door that allowed them to come in/go out at will. They played long and hard with each other, and also played with the other pups. I understand they had toys everywhere in their room and personal play yard to stay active. I have always appreciated that the facility is very clean and organized.They had nails and baths before being picked up this morning. Special kudos as this visit covered New Years Eve, and the staff reached out to me that morning to ask if there would be any concern about fireworks and if my pups would get nervous/would need calming medication. My dogs don't react to fireworks, so nothing was needed, but I was impressed that the staff reached out to check. Concern for my pets' welfare was genuine, and they were very responsive to my emails while traveling to update me on progress. This was the first "resort" stary for my newest rescue pup and I was concerned how he might react. No need to fear. Both pups give it 4 paws up as a great place to stay when their mom has to go out of town. Very grateful to Pet Paradise for playing and caring for my pups.

Had a great experience with them! We were helped by Noemi, who was incredibly accommodating…read morethroughout the entire visit. She was very attentive to my dog's needs and made sure we both felt comfortable the whole time. You can really tell she cares about the animals and takes the time to provide great service. The whole experience was smooth and welcoming. I highly recommend bringing your pets here!

I wanted to share an update after my earlier review regarding an incident my dog Ziggy experienced…read morehere during a grooming visit. When I recently had to travel last-minute, I boarded Ziggy at Downtown Dog. Upon pickup, the owner, Gwen, asked to speak with me directly. She was very open and sincere about what had happened previously -- apologizing, explaining the corrective actions taken with staff, and sharing broader improvements coming to DTD. She even covered Ziggy's recent stay, which I greatly appreciated. For me, it's less about the incident itself (I understand accidents can happen) and more about transparency and how quickly a facility acts in the best interest of the dog. Gwen understood that completely and has clearly taken it to heart. I'd encourage anyone who's had a tough experience here to reach out directly -- Gwen and her team do care, and they also give back by supporting local rescue agencies. Downtown Dog really does have a lot of great people behind it, and I'm glad I gave them another shot.

They are absolutely amazing here! I have been taking my dogs and cats here for years. They are…read moreabsolutely amazing, caring loving they have boarded my animals cared for my animals for years. I will never take my dogs anywhere else.

I've been a faithful customer, but I am considering leaving. Extra charge for using a credit card,…read moreclosed on Monday, but they can't figure out how to state that on their website, asks for a tip for approximately 5 minutes of nail clip. They don't answer the phone; you must leave a message. This place was so helpful when we started going to them, but it seems to have changed management.

LOOK AT THE PICTURES. Just want to bring this back and remind everyone to NEVER leave your dogs…read morehere. This is what they let happen to my dog's head over the course of 6 days. They said they "didn't notice" until day 6, but if they were taking him out for the 1x1 playtime I was paying an extra $30/day for they surely would have. I still have not gotten an apology from the family or their daughter who works the front office who was down right rude to me off the bat when I called to discuss it, because they have enough repeat business that they don't care about customer retention (or taking decent care of the animals in their care) There are so many other boarding and dog walker options, don't give this place your money, they don't deserve it.

Was a great experience never have boarded my dogs anywhere, we had a Vacation out of town fr two…read morenights. This location was amazing, close to us, nice to the dogs and nice about us bringing our own food, toys, treats. They have lots of options for your dogs room, there some that have a dog camera.