What a shame. I have ALWAYS ordered from this bakery, but unfortunately, today will be the last time. I placed an order through their website and, unlike my usual experience ordering platters through Uber Eats, I was never prompted to select a pickup date or time. After completing the order for standard items (mini croquettes, stuffed potatoes, assorted pastries, and tea sandwiches), I immediately received a confirmation showing pickup scheduled for today. Within less than five minutes.... literally as soon as I saw the confirmation I contacted the bakery to request a simple reschedule, as the order was actually for an event on Saturday. I made it clear I did not want to cancel, just adjust the pickup date. I was told the order had already been fried and could not be changed, which is honestly hard to believe given how quickly I called. (They walked to the freezer, walked the items to the frier and started cooking within 2 minutes) I was then informed that I would need to place an entirely new order for Saturday and re-pay. This lady also shared she called her supervisor who also said they were unable to accommodate. What's most frustrating is that these are standard platter items that are always available in-store for walk-ins. This was not a custom or specialty order that required advance preparation. As a loyal, repeat customer, this experience felt incredibly dismissive and inflexible. A little understanding or accommodation would have gone a long way. I live in Miami Lakes and have always paid whatever it was to Uber to deliver them. Guess I'll stick back to Vickys and avoid the new Pinecrest opening soon I was so excited about. Not doing this again. Sure it will be the same "great service". SIDE NOTE. Look at the pictures. What an insult. Very disappointing. read more

I didn't get to take pictures of our treats, but they were all delicious. Service was great, workers were supper sweet and helpful. Overall a great experience! read more

Craving cafe con leche and tostadas and they cured the craving. The pastelitos were warm and flaky. The ladies in front of me had lots of questions and the attendant was patient, helpful and at same time acknowledging me as well. Definitely going back for a piece of cake, they looked divine! read more

Amazing service and a very polite and caring staff! Thank you Linda and Nexy!! A kind word and a smile can change it all!!!

I love pinecrest bakery but this night I bought an order of 3 ham croquettes and it was feeling like bad every bite, the bad flavor was very hard and acidic or salty, or maybe both... I really love ham croquettes from your restaurant and I know perfectly the flavor of my favorite croquette and definitely wasn't the same! Sorry but I need to write this review! I wish you guys take an action and start verifying your product. Thank you for read me! read more

It is the first time adding a review because I don't really like to do that but their threat made me feel denigrated I received the worst service of my life yesterday , in the morning I decided to make a stop to buy my breakfast I waited too long I didn't leave a tip due to the bad service I received and they began to make bad comments about being stingy and they still gave me the order super bad and the coffee was disgusting pinecrest bakery should hire polite and professional people for customer service It was from sweetwater bakery read more

I've been coming here for years since I work in the area. The line is long at times for a reason. The team there will always take the extra step in helping you out with whatever your needs are and they make the best coffee! read more

Seria bueno que el manager o el dueño de este lugar le de un entrenamiento a esas personas que preparan el pan con tortilla para que mejore la calidad por que la tortilla que nos mandaron por DoorDash , a parte de Quemada era bien finita y el hamon era invincible . Normal ambiente . read more

I had to order by the UberEats Apps which I understand because I'm ordering on Sunday Morning when it's their rush. My complaint is not about the wait but rather the food. I ordered the 20 piece platter of pastelitos and they gave me the worse of the worse. The guava are all broken up, the pastelito de queso are smushed and an afterthought and the carne are horrendous. I only came here because my mom loves and raves about this place and she wanted pastelitos. They packed them in the bag and I assumed they would have the customers thoughts in mind but I get home and I get an ear full of my mother complaining about how bad the pastelitos they chose were. My advice don't use the convenience of ordering ahead and wait in the line and look at all of the pastelitos they are getting for you or you will end up with the worse. read more

Extremely disappointed. I came to Pinecrest Bakery expecting real Cuban pastelitos -- especially the guava ones I've always loved -- but what a huge letdown. The pastries had almost no guava filling at all. That's the heart of a pastelito! It wasn't even busy when I went, so there's no excuse for the lack of quality or care. I have pictures to prove it. If you're looking for authentic pastelitos, this is not the place. Miami has way better options. Won't COME BACK AGAIN. read more

There are plenty of desserts and Cuban pastry. The service is amazing, very friendly. The background is very nice. There are plenty of parking. What's best about it is there are plenty of parking. The background is chill with plenty of music. read more

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Food and service was great but Store was very dirty including restroom . There was paper and trash and even food on the floor, tables were dirty as well and while I was there, there was no one there to clean . They need to hire people to keep up with the cleaning. Store only had a few customers. read more

I go there often and have a cortadito and guava and queso for my breakfast or lunch and they really make the best pastel de guava and queso. Their empanadas too. I actually haven't found anything I don't like. Reminds me of my childhood when almost anywhere you went to eat in Miami was good. It gets busy but I like that you get your number and wait. I love this place. I don't understand why it doesn't get better reviews. read more

Good selection of pastries. Cheap breakfast that's fulfilling. Coffee is hot & sweet. Inside has "work station" with charging ports. Service was ok. read more

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Came here to order 2 meat empanadas and an espresso (media colada) and came at a pretty busy time. I was one of the last to order due to showing up at the end of the rush and ordered with the server who was not actively listening to me. She did not run my order correctly and had to pay one of the empanadas separately. I was empathetic to their point of view but realized they had forgotten to make my espresso and waited for 10 minutes and did not see anyone making my order. Lunch rush had ENDED, and I was the only person standing in the waiting area while customers who had shown up AFTER me were getting their coffees and drinks before me. Confronted one servers about my espresso, and they gave me one that was clearly meant for someone else and realized no apology was given either. Empanadas were cold as well and was hesitant to give a bad review because the food normally is great, but customer service was lacking. read more

First and last time I get anything from this place. They call this a sandwich cubano, they might be right. Here you can find as much pork as you would in Cuba. How dare they add one thin slice that does not even fit the whole piece of bread? Stack it with ham and that should be fine? You are better off getting a publix cuban sandwich. read more

Pinecrest Bakery - Sweetwater - "Cuban" sandwich - Cuban Near Me - Miami, Florida

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I genuinely don't enjoy writing bad reviews but I have nothing good to say about this place. I waited approximately 5 minutes to be greeted by one of the employees because they were too busy chatting amongst themselves and with another client. I ordered 2 sandwiches and the lady making my sandwiches, is not wearing any gloves at all. I have no idea where her hands have been, and to be touching all the ingredients that go into the sandwich with her bare hands is ... disgusting. That's not the worst part. After she puts the sandwiches on the press, she starts biting her nails. What is that?! The ambiance depends on the time of day, during lunch it is usually busier since there is a school in the same shopping center and the police usually centers around there. The prices are honestly not the best for what you are getting. I usually come here for pastries and breakfast but it's ridiculous to see that they have people working here who completely lack in customer service and in hygiene practices, so I don't plan on coming here anymore. read more

I love Pinecrest Bakery, but unfortunately my experience with them usually includes slow lines and not the best customer service. This Pinecrest Bakery was the opposite of that! Maybe it is because we went extremely early on a Saturday, but we were so impressed by this location. The staff was awesome - they were attentive, fast, and friendly. We ordered a croqueta preparada and watched them make it fresh in front of us at a little station they had set up. Their cafe con leche was divine. Our visit left me wanting more experiences like this one from Pinecrest Bakery. Kudos to everyone at this location! Keep doing what you're doing. read more

Pinecrest Bakery - Sweetwater - the interior of the bakery - Cuban Near Me - Miami, Florida

El peor sanduche cubano que he comprado es jamon y una lasca de queso suizo ...lastima que no estoy ceca sino ya hubiese ido devolver ,. ..que lastima pagar 12 por eso .... Mas envio .. pobre chofer no tiene la culpa read more

Pinecrest Bakery - Sweetwater - Segun sanduche cubano... Cuban Bread - Cuban Near Me - Miami, Florida

excelente atención y muy rica comida, siempre boy a este bakery por las mañanas te atienden rapido para el numero de personas

While tasty, the Churrasco Special is a very different recipe than the other bakeries I've been to. I prefer knowing that whenever I go to a Pinecrest Bakery, that the recipe will be the same... that's why I go there to get the same thing every time. That said, the staff is friendly and the pastries are good. read more

Serves all the needs you would want in your bakery. A wide variety of breakfast and snack items. The colombian empanada and pastel preparado are very recommended. read more

Pastries are always good as is the coffee and just about everything I have tried. Now the staff is another matter. Went in a got a mixture of pastries and croquettes for the office the other morning and while waiting was privi to an uncomfortable back and forth with a customer over a missing item in his order. My turn came up and I ordered my items paid was handed my closed box and left. When I got to the office and opened up I became aware that she did not include the pasteles preparados I had been charged for. I could not go right back, but a coulple of hours later I did return with my reciept and quietly and nicely explained to the young lady that helped me that I was shorted the four pieces and would like a sandwich for the missing pastelitos. She asked who had helped me and I said it was the red headed young lady. She went back and got the other young laday who came up and preceded to tell me she would never steal from me, I let her know that those were not my words. After calming down a bit she looked back at the pastels that were still there in the case and agreed to give me the sandwich I requested in exchange. They need work on people skills, specially when dealing with their own errors. I know some people like giving servers a hard time but that was not the case here, she was way too defensive and should think a bit before saying the wrong thing and making the customer feel uncomfortable for asking that an error be corrected. read more

From the manager, Yanexy, to the employees at the counter, Elisa, Isabella, Jacquelin. They make you feel at home. Great service!! I go there for lunch twice a week and have coffee daily. They are expeditious and professional. All the employees treat you like family. Highly recommended. Best Pastelitos in the area. read more

Hands down best bakery in the Sweetwater area. The pastelitos are always fresh and the service here is exactly rly what you expect to get out of any Cuban bakery. They are open 24 hours and it's a staple late night.. zero complaints here! read more

My hubby and I had the pan con bistec and it was delicious. We waited a little but it was worth the wait. Highly recommend read more

Ok, so guess what? PB Joint @ Pinecrest Bakery is out of hand. They are serving up a ton of different burgers and bowls, which you could choose your protein, rice, toppings etc. BUT!!!! Have you ever had a cheeseburger stuffed with cream cheese and placed in between a GUAVA PASTELLITO? Like common now, this has MIAMI written all over it. They have burgers with guacamole to fried plantains (platanitos), the combos are endless. We also had the loaded fries, which come loaded with pulled pork, FIRE!!! The onion rings were nice and thick which is always a plus for me. If you love sauces, like me. GET READY! They literally have a sauce for every taste bud. read more

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Stopped by to grab some pastelitos for family in Naples and was pleasantly surprised contrary to negative reviews. The place was so clean and pristine. Also, the service was amazing! We purchased about 20 different variations of pastelitos and 14 croquetas. The total was about 43 with taxes. Even took the time to wrap up our bread properly so it would not arrive hard to its destination. Really enjoyed the bakery and will be visiting again. Thank you! read more

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I really liked this Pinecrest Bakery location. Everything is so fresh and delicious. The location is convenient and easy to get in and out of. The service here is fast and efficient. They are very consistent in quality here. read more

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The food is fine but the service can be very very bad. Have been 3 times but 2 of those times have come with issues. They forget my order, order comes out wrong, next thing you know I'm there 40+ minutes for a sandwich. read more

This is a 24/7 spot and I just called in to place an order and I was just informed that the kitchen is closed. That the cool left early... what in gods name is this?! And the attitude in which I was spoken to was very displeasing! read more

una de las pocas panaderías que tienen variados dulces pasteles y una amplia selección de sándwiches a mi me encanta y siempre son muy amigables a la hora de dar el servicio un súper café también lo recomiendo read more

Just called this place that Is supposed to be open till late it's 7:40 pm and the kitchen is closed can someone please explain this to me. The lady didn't even apologize for the inconvenience just told me with an attitude that kitchen is closed read more

Excellent bakery! Not only do they sell delicious food, but the entire staff is very polite and friendly. Definitely recommend it. read more

Pinecrest Bakery - Sweetwater - Cuban Near Me - Miami, Florida

The service was excellent, you go to the counter and order and a young woman will be out with your food shortly. Did not take long for our food to be ready. The food itself was filing. My mother and I had the churrascó bowls and they were packed with flavor. I especially enjoyed the unique taste of sweet plantains, white rice and beans, with chopped churrasco: it's called the Little Havana bowl. Very Miami. If you're not from around here, try it. You won't find this elsewhere. Only drawback is parking can be difficult during the lunch hour, so carpool over here or just exercise some patience once you arrive. The area around here can get busy. I'm excited to come back and try some of their burgers and craft beers, something unique that the other Pinecrest Bakery locations did not offer read more

Pinecrest Bakery - Sweetwater - Cuban Near Me - Miami, Florida

Will never be coming back to this location. They only had two people working the counter on a busy morning and the wait was extremely long. On top of that, they had no milk for Cafe con leche, and then they forgot the rest of our order and had us sitting there waiting even longer. read more

It was almost 2PM and I had left my house without having breakfast. So to avoid an all out hangry episode, I stopped in at this Pinecrest Bakery. You usually can't go wrong with bakery stuff as a pick-me up snack. I ordered a tequeño, a croqueta, and a pastelitos de carne. The patelito was an after though because it looked so pretty & shiny. The pastelito may have have been pretty to look at, but it was super dry. The tequeño was just ok and the croqueta was fine. The bakery was clean and they appeared to be well stocked. They're open 24 hours, so while it's great for late night munchies, i wonder how fresh those late night items are. The lady helping me was nice and she got extra brownie points from me. While she was helping me, in typical Miami fashion, this man walks up and demands a pastelito. While she is obviously tending to me. I'm standing right there, telling her what I want. For once, in all my experiences with these rude idiots, she pretty much told him to wait and continued to help me. That alone deserves an extra star! All in all though, food wise, I was not really impressed. It served its purpose in stifling the hangry monster though. read more

perfect place to order for your events! Ordered three batches of pastelitos and two orders of croquetas for an event that we're currently having and everything tastes so good. the meat in the pastelitos was not all clumped in a ball which i find is a frequent problem for some bakery's. the pastries are baked to a beautiful golden color and the perfect blend of sweet and savory. I want to only give this place three stars because of the bad experience my boyfriend had at the actual location. he ordered a pan con bistec and the meat was dry and tough to chew on also made him feel sick soon after. the pineapple juice was also terrible and tasted old. the servers weren't polite and seemed that they didn't care. I recommend this spot for their items at the bakery but dont order their juices or sandwiches read more

Pinecrest Bakery - Sweetwater - Cuban Near Me - Miami, Florida

Worst service ever. Extremely slow and they don't seem to care about the customers. Also, the pastries are no better than Publix or some other supermarket. Don't waste your time going there. read more

Excellent as always. I enjoyed a glass bottled coke and my all time favorite spinach empanadas. The line moved quickly even though they were busy. Great experience. read more