First time here, it was an ok experience. I did feel it was rough on my scalp which made it harder…read moreto relax. At the end, I do notice they ask everyone for a tip, which is very foreword/slight uncomfortable in my opinion. The massage in the beginning was my favorite part. All in all, I do not think I will be back.

I went with my cousin as part of my birthday gift. From the moment we walked in, we were welcomed…read moreand treated well. We did not feel pressured to make too many additional expenses and the whole experience was lovely. The head spa experience was so relaxing and the staff was accommodating in asking for our input from the water temperature to the massage intensity. Definitely will be coming back in the future.

My partner and I showed up early (yey us!), got our scalps examined, and then... that was it? No…read morefollow-up or photos just a quick... "yep, that's a scalp." Cool, I guess? My partner has eczema, his technician didn't really acknowledge it. So we moved on. The rooms have curtains that don't fully close, so if you're shy, maybe bring a blanket. Or some good vibes. For the facial, I had on a bit of mascara (not waterproof) and it survived the apocalypse! Just kept getting rubbed around my face. Now the hair: I'm Black, I have curly hair, and I was not prepared for the tugging and pulling during the detangling. At one point a loose hair just stuck to my face and stayed there. We bonded. Then the nail scratching started. As a healthcare worker, I was internally screaming. But I stayed strong. They asked my partner (straight hair) if he wanted styling. Me? They just grabbed the blow dryer and went to town. I don't use heat! Walked in with lucious curls, walked out with a puff ball. No warning, no discussion, round brush chaos was my fate. Overall? I felt relaxed until that blow dryer came out. Then I was just overwhelmed with a side of big fluff. They were extremely sweet though! Might come back. Might not. 3/5 would recommend if you're brave, have straight hair, maybe some low hair expectations, and don't mind a little curtain peek-a-boo!

I had a lovely relaxing experience until the technician started washing my hair she was overall…read moreextremely rough with my hair, I would expect if you're working in a field like this you would know how important it is to be gentle with hair and not constantly pulling it or be rough with it. It felt like this person did not want to be there, she made it very uncomfortable and not relaxing. They say this helps hair loss and split ends on their website however my hair was yanked so much I may have lost a few extra strands, my hair is now extremely tangled, and my scalp is hurting because of how much she kept yanking my hair. I came because it seemed there were over all positive reviews and it was near my house but this was a nightmare I couldn't wait for the technician to stop touching my hair this was not worth $150. Ive been to a different head spa before that was way cheaper and it was the complete opposite from this experience I had here at bollywood head spa. At other head spas Im treated gently and leave so relaxed. Please save your money and time and go somewhere else.

My sister and I visited Rye Head Spa today, and it was an amazing experience from start to finish!…read moreThe atmosphere was relaxing, clean, and welcoming, and the staff made us feel comfortable the moment we walked in. The head spa treatment was incredibly soothing and left our scalps feeling refreshed and rejuvenated. Every step of the service was done with care and attention to detail, and it was the perfect way to relax and unwind. We both left feeling pampered, refreshed, and already talking about coming back. If you're looking for a place to treat yourself, reduce stress, and enjoy exceptional service, I highly recommend Rye Head Spa. Thank you for such a wonderful experience--we can't wait for our next visit!

Mother's Day Ruined…read more I had been looking forward to this spa day for weeks after dealing with a medical issue the week before. I was hoping for a relaxing and stress-free experience, but unfortunately it turned into one of the most upsetting customer service experiences I've ever had. The problems started the moment I walked in. I was immediately asked if I had an appointment, and when I provided my confirmed 11:45 a.m. booking, I was told there was "nothing scheduled" for me. I then showed them the text confirmations I had received. First, I was told I must have called and canceled. When I questioned that, the story suddenly changed to me supposedly calling and moving the appointment to 3:30 p.m. -- which never happened. At that point, I already felt uncomfortable and unwelcome, but things got worse when I asked about payment. My daughter had gone in person the day before and prepaid for the treatment as a gift for me. Despite this, I was told the service had NOT been paid for and that I would need to pay again. I called my daughter on speakerphone, and she immediately provided proof of the credit card charge. The younger receptionist was eventually able to locate and confirm the payment, but another staff member continued insisting that no payment had been made. She repeatedly stated that prepaid services always come with a gift card and claimed I should have had one. My daughter then called the spa directly to explain she was never given any gift card. It eventually became clear that the payment information had been written down improperly and they had no idea which appointment the payment belonged to. By that point, I was completely overwhelmed and left the spa in tears. Mistakes happen, but the way this situation was handled was unprofessional, disorganized, and incredibly dismissive. Instead of trying to resolve the issue calmly, I was repeatedly made to feel like I was somehow at fault despite having proof of both the appointment and the payment. Very disappointing experience overall.

The hair and scalp cleanse with face and ear care is really nice here…read more I walked in with no appointment. The lady still took me for the next one nicely. She offered the combo service. Price is fine. She gave me professional clean and care with no noise. I really enjoyed the two hours spent here. I would love to recommend this place for the services quality and environment. It is relax and calm. I am thinking I can come here every one or two weeks.

I loved it. I went there with my sister I took her there for Mothers Day…read more It was the best experience. The ladies that provided the service did a good job. It was so relaxing. They scanned our scalp with a camera to show how yucky it is lol it was very interesting. Then they do a scalp cleanse and massage. They also did a facial cleanse massaged the face, gave us a shoulder and neck massage. We enjoyed it. I wish the girl that provided my service would have scanned my head after to see the results. The other lady did scan my sisters head, I just didn't know till after or I would have said something. Overall it was a great experience and i will be going back.

My mom treated me to my first head spa experience, and Amy and Sheri did an amazing job! The…read moreexperience was not only relaxing for the both of us, but our hair and scalp felt so clean afterwards! My mom even said she took a nap haha.

Hair smells and feels amazing! Will definitely come back! The location is in a very convenient spot.read more

Went in for a non surgical radio frequency for double chin, Im asssuming thats what its called…read more Was'nt given much information from the main esthetician, I definitely felt as though she just wanted to sell me more. She told me i would only need one treament, while the nurse said I would need a few. She gave me no info on what is used, such as oils,chemicals,ect. The nurse went over the treament with me in more detail. I wanted to see if I was even going to see results from the chin sculpting....NOTHING. It has been a couple of days now and i still see no difference. The pictures they show you of others before and after and what is posted on their social media is completely false. Do not expect to see the same results.

would not recommend this place. The nurse who does the Botox…read moreand microneedling does not seem experienced with proper injection placement. During the appointment, she talked a lot and tried to distract The owner is very pushy and constantly tries to sell packages, even for treatments that don't seem effective. The environment feels desperate and sales driven. The sitting area is cluttered with random items that have nothing to do with a spa. It's also very loud during massages because you can hear a loud machine running. The owner talks the entire time during the massage, asking very personal questions like where you live, what you do, and how many kids you have she leaves the treatment room every five min and walks back in without washing her hands It feels more like an interrogation than a relaxing experience. Overall, it was not relaxing or professional. I would not return.

I had the most beautiful Up-Tini done by the stylist Serena at the Rancho Cucamonga Dry Bar in…read moreVictoria Gardens. The store was clean and organized and staff was great and checked on me often. Water was offered as soon as the Serena approached me. First time having a Up-Tini or visiting a Dry Bar ,but was recommended to go to this location by co-workers. My Up-Tini was a hit at our Company Gala everyone loved it. Thank you Serena and ladies for making this a beautiful experience for me I appreciate you.

I was hopeful about experiencing Dry Bar as a Black woman but my experience yesterday was far from…read moreideal. Initially I called to ask what I should book for my daughter who needs a bun for a wedding. The woman on the phone was polite and informative. She informed me that she needed a card to hold the appointment and I told her I was just down the road so I would come in and book. When I arrived, no one greeted me. Said hello. Nothing. They just looked at me. I said, im here to book a blow out for my daughter. Immediately a man who was working on someone else began yelling my way that I would need to book extra dry time on top of my appointment and that it was gonna cost some amount I dont recall. He was not polite, he didnt greet me. He was yelling. And he made no inquiries about my daughter or her hair. Little did he know my daughter does not look like me, is not the same race as me, nor does she have my same hair type. But he didnt stop to ask what type of hair she had. He made a host of assumptions and rudely and aggressively communicated them. He also assumed that the extra charge would be some kind of problem for me. I asked him to explain again because I couldn't figure out what point he was trying to make to which he said that he "cant have his girls going over into the next booking slot and he didnt want me to be surprised when they charged me extra". Again very aggressively, not polite, frankly it seemed like he didnt want me to book. I was a little taken aback so I turned to one of the ladies and asked her to just tell me what I need to do. I then booked what I had called for. And left but Immediately canceled when I got home because I just didnt like the vibe and attitude from that man. It left me with a bad taste in my mouth and I will NEVER go back.

Great Facial and many other services, relaxing entry room serving tea, coffee and waterread more

I just had my second prenatal massage with Audrey. My first was at around 28 weeks and my second at…read more38 weeks and my goodness the amount of relief I feel immediately following is unreal. For $85 at this time you really cannot beat it. It's the best massage I've ever had and I've had dozens if not hundreds. The staff are very friendly and the owner is the sweetest lady ever! I wish I lived closer so I can come here more often. Their prices are beyond reasonable and they don't try to upsell you for anything. I appreciate the way all of them conduct business but also make you feel like they're part of your own personal self-care team. My only "warning" for anyone is to ALWAYS arrive at least 10-15 minutes early for your appointment - especially if you're a first timer! They have an intake form you fill out and it's always nice to get settled before getting pampered. If you arrive directly at your appointment time, it will cut into whatever your service is. But once you're a repeat customer, it's pretty quick and they make sure they keep their schedule on track so no one falls behind (which I greatly appreciate!!!).