Have had multiple pieces repaired, several necklace chains replaced and diamond earrings reset over…read morethe last few years. If you're looking for an excellent jeweler, John is more than qualified and fair with pricing. I was on the white gold trend in the early Aughts but have since fallen back in love with the look of yellow gold. I've been slowly replacing my white gold necklace chains with fixed pendants-- (my favorite style) to yellow gold chains and they've all turned out so beautifully. John's soldering work is on point as well. I used to work at a jewelry store back in the day that did jewelry repair and I recognize great repair work when I see it. Actually, I plan on going in tomorrow with more repairs and remembered it was about time I wrote this review. Thanks, John!

John The Goldsmith does amazing work! He can clean, appraise, and even create custom pieces for…read moreyou! And he has Great dogs, GSPs!

I had the pleasure of going to the new location and meeting Valerie's mom, Jim's (Master goldsmith)…read morewife, Debbie. What a fantastic experience! This has been the place I take my really important jewelry for a very long time now. Today I came to have my wedding ring resized and I had lost a stone. I also brought my pendant and chain to be inspected and repaired. I know when I get them back they will be perfect! They always are!

My wife and I both needed our engagement rings and wedding bands resized. I also wanted mine…read moresoldered together and a few tiny diamonds (that matched what I had) added to my wedding band for balance. The entire process was great. Booking was easy. We were able to make a Saturday appointment. Their location is excellent. And our rings were completed within a week!

They're just best. They treat their first time buyers with respect and actively work on cultivating…read morerelationships, making each experience feel special. Once you enter the regular customer level they take everything from 10 to 15. I feel very lucky to have built so many great relationships with the people there. No matter how long I'm away, each time I come in it feels like coming home. Skip the other places in town and save your money until you afford to become a client of theirs, I promise the wait will be more than worth it. See you shortly fellas ;)

The best Authorized Rolex Dealer! Great relationships, great culture. I was able to get my dream…read moreSubmariner Date and a watch for my employer's wife. It's about the culture!

I am very pleased with the way A&G Jewelers repaired a special 14k diamond pinky ring for me for…read moreonly $45.00. Therefore, I will be back as this store is my new favorite jewelry store in Walnut Creek. We always had our favorite family jewelry store in Southern California and now that we are up north in Walnut Creek, we have our new family jewelry store, A&G !

I highly recommend this jeweler. They are professional, detail-oriented, and made sure the custom…read moresetting I wanted was absolutely perfect. Paul, the owner, even had the first setting remade because of a slight flaw rather than settling, which shows his commitment to quality. Beautiful craftsmanship with flawless results. Paul also took extra steps to research and provide an accurate written appraisal, showing real care and professionalism.

I was referred by a friend and have made PHC&J my "go to" place for a variety of items. The entire…read morestaff are very knowledgeable, courteous, fair, patient and friendly and have no problem teaching you along the way. Their price points are extremely competitive and keep me coming back. The store is very clean and akin to what you would find in a mall. I encourage you to try them out.

I went to exchange some silver and got lucky enough to have Genesis assist me. She was super…read moreknowledgeable and answered all of my many questions. I was a little nervous at first because this was my first experience with silver. But I feel like it was a fair deal and I am happy with the exchange. The store is clean and professional and the staff were friendly. Thank you Genesis for all your help.

I wouldn't buy here for the fact that there return policy and trade up policy are bogus. I bought a…read morewedding band from them and changed my mind. Yeah... I was a month passed the return date but I figured if I couldn't return it I could at least get store credit. Well that's not available at the Concord/Sun Valley store. Sales lady tells me I'm ways past the return date, I knew that. So why not give me store credit like I asked for or apply the amount that I paid for it to another purchase? So as it turns out, they'll apply the amount you paid BUT you must spend at least the amount of your original purchase. So if you spent 500 dollars you have to spend another 500 dollars to have that original amount applied to the next purchase. What the heck?! You mean I can't buy something for , let's say 600 dollars and use the original 500 dollars to that purchase!? Nah... they want you to match your first purchase price. So now you just spent a thousand dollars! Thats their bogus "Trade-up" scam. So yeah... go to someplace else instead of them. Sales lady wasn't even helpful.

3rd time I've been here.... To get ring fixed. Online:website & corporate, says they open at 11 am…read more Been here on weekdays & weekends 3 times already 10:30-12:30 and they never open. Disappointed as they done have hours posted on the doors either.

Did not have a good experience here! our first visit to BE with their showroom assistant was pretty…read morebleh. The associate honestly did not seem like she wanted to be there and we ended up leaving our appointment with no idea what we wanted to order. So, we went online to browse more options and curated a ring that felt right for us. When it was time for pickup on 5/15, we had a rough experience with Madlen. She was kind of all over the place and it made what was supposed to be a simple pick up into a long, frustrating experience. Madlen was so confused about our pick up even though I explained several times we had two separate orders, one that was ready for pick up and another that was still processing. Her focus was on the wrong order. Another visit: On Saturday 5/29, my partner and I dropped by the showroom to return one of the rings we purchased due to a quality issue, and again, Madlen was there and proceeded to help us with the return. She did not walk me through the return process. I asked for a receipt and she said the receipt will come via email. Upon checking my email receipt later, I realized it was just a drop off receipt, no indication of a return/refund processed. I needed to call their customer service team to get further instructions on the process. While we loved the rings we picked out, the service needs work. The quality wasn't there, and sadly, we're unlikely to be back at all. Really wished it was a better experience for my fiance and I.

My boyfriend and I made an engagement ring appointment online a few weeks ago and came into the…read moreappointment last night. Lyss was our consultant and she was AMAZING. She made both of us feel so comfortable and really wanted to know what we liked. I was pretty anxious going into it but she made the experience so easy. She asked so many questions about what I'm looking for and what's most important to me. She also was genuinely interested in our relationship and who we are. I left toward the last 15 minutes of the appointment so Lyss could talk to my boyfriend about pricing and logistics and he said she was not pushy at all to sell. We were offered waters and chocolates, and each consultant in there was incredibly kind and welcoming. It was truly a great environment. All in all this was an amazing experience and we truly owe it to Lyss. Thank you so much!