I had an issue with a cataract surgery that didn't go well. I was introduced to CT Eye and Dr…read moreCervantes after eliminating all possible choices, performed a cornea transplant that went perfectly!! I see better in that eye than I ever did!!

I wish I could give 1 million stars! I have been contending with bouts of inflammatory keratitis…read moresince 2019 and have been under Dr. Cervantes' care since the start. I had been doing well for over a year with no flare-ups, but this weekend, I developed a pretty severe case. Of course, the symptoms didn't manifest until Saturday morning, and I had an event on Sunday that I really did not want to miss. Fortunately, Dr. Cervantes was on call for the practice. I called the answering service and immediately received a callback. Dr. Cervantes could have easily told me to go to the ER and follow up with him on Monday. But he didn't. He met me at the office on both Saturday and Sunday and treated me in person. I was able to attend and enjoy my event on Sunday. Dr. Cervantes is a truly caring doctor. The office staff is equally as wonderful and got me in again on Monday to make sure we were headed in the right direction. I am truly grateful for the wonderful care I have received from Dr. Cervantes and his staff, and I cannot recommend Connecticut Eye Specialists highly enough!

Dr. Lorenzo Cervantes…read more I want to start by thanking you and all the wonderful staff at the Surgery Center of Fairfield. I came to you with high expectations because of all the recommendations I received from former patients. I must admit they were right it was a pleasurable surgery experience from all aspects. From the reception to all the wonderful staff interactions and of course you. I never felt uncomfortable anytime during both of my cataract surgeries and for that fact I thank you and would recommend you to everyone who needs any eye surgery.

I had 3 appointments with Dr. Cervantes over an approx. 2 year period. I was on-time for all 3…read moreappointments. He made me wait between 45-60 minutes on EACH appointment. He, along with his front desk staff were insulted that I complained about the wait each time! I will never use him again!

First off, I would like to say that I never spend time writing reviews, as I feel it's a waste of…read moretime. I am making an exception here as this was a horrible experience! This was my first time scheduling an eye exam in my life. They didn't tell me that the dilating could be a scary experience and that it would blind me so badly that I would not have be able to drive home. I had to call my husband who had to go out of his way that day to come and pick me up. After the appointment there was no follow up on what I needed to do. I called a couple weeks later and left a vm and no one called me back. I called again a couple weeks after that and left a vm and someone called me back and said the doctor gave me a prescription which was not true. They are now telling me I need to go pick up the prescription from them and then go shop for my glasses. Why do I have to chase them for the follow up directions on what I need to do? It's been a month since my appointment. But, they had no problem charging me hundreds of dollars for my visit. And, to top it off when I was freaked out due to not being able to see when I was at the reception desk checking out the girl was laughing at me. Very unprofessional practice. I will never return to them and I will be sure to share my poor experience with everyone I know. Do better!

I was very disappointed by the lack of courtesy at Eye Physicians & Surgeons' Shelton office. I…read morehad a 45-minute wait for my eye exam. No call, no explanation or apology on arrival. When I said something, I was told: 1. We are really busy. 2. We are short-staffed. 3. You should expect to wait in the doctor's office. (No, I do not expect this.) 4. If you keep talking about this, it is going to delay things further. (WHAT?) Oh dear! What happened to common courtesy? What happened to respecting your patient's time? What happened to offering an apology instead of excuses?

Dr. Seth Meskin - Please read. My first experience at Eye Physicians & Surgeons PC - walked in to…read morea very nice office. The lady at the front desk greeted me by saying my insurance is not active. After realizing her mistake she said I needed to pay a $40 co-pay, which I did not have to pay. She said if I did not pay it now they would add a fee to the $40 when they bill me. The office manager was not much better, asking me to sign a form that a service that was covered, I still needed to sign that I would be responsible for it. Did nt make any sense at all - then she said I was good. Wow, I almost walked out due to their rudeness and miss reputation However, Erica made up for the unprofessional treatment the front desk showed me. And Dr Hardik Patel was kind and thorough durning his exam and treatment. I am sure that management has no idea how unprofessional the front desk staff is. Maybe they should send in a "Ghost" patient so they can see for themselves.

Exceptional! My new puppy took a playful swipe at my eye--fortunately Dr.Gewirtz rescued eye, but…read morethe cornea damage was serious. Dr. Meskin saw me at 8:30 on a Saturday, provided advice that ensured sight was saved, that infection had decreased, alleviated fear and enabled me to resume driving soon after. Expertise noteworthy, but appreciated even more his seeing me so promptly and reassurance (see lot of this injury.)

Very comprehensive review from Dr Sokol. Will be changing from my previous opticare in Waterbury.read more

From the owner: Specializing in: - Physicians & Surgeons…read more- Physicians & Surgeons, Ophthalmology

I have been going to this practice for years now. They are genuinely some of the best people i…read morehave worked with. I highly recommend them for your optometry needs.

Dr. Madrak and staff were so supportive and kind. I definitely recommend this practice. Clean and…read morecomfortable office. I was very pleased.

I don't understand all the negative reviews here! My family and I have been going here for over 25…read moreyears and everyone has always been wonderful. I had glasses for 22 years and even when I started wearing contacts, they always helped me coordinate my appointments with Nancy and Dr. Klein so I would only have to come in once a year. When I got LASIK, they were super helpful through the whole process. I'm a Type 1 Diabetic, so I have to be extremely careful with my eyes...and I only trust this office. And a bonus - they are all amazing when it comes to my service dog - welcoming and friendly. I'm so thankful!

I have been going to the office for years, and sure, sometimes there is a wait, but I have not had…read moreany issues. Someone posted a bad comment regarding Jenna. I have to say that Jenna has gone out of her way to assist me with an issue I had, more than once. She got right back to me and is extremely friendly and caring.

Writing as someone with complex vision issues - retina, glaucoma, dry eye - I've been a very…read moresatisfied patient for over 30 years. Dr. McLean is a patient and thorough clinician, aided by modern diagnostic equipment and a well-trained staff. I feel like I am in good hands when I walk into the office.

I had to reschedule my first appointment due to an emergency. The staff was very accommodating and…read morefound me another appointment right away. On my visit, I could tell the center was very professional and process oriented as I had a full workup. When it was time to get my eyes examined the doctor was professional and kind.

Dr. Roberts is fantastic. I have no reservations about his care expertise bedside manner demeanor…read morenothing he's fantastic. His support staff stink I watch people for a living. I've seen his primary secretary / office manager fighting with other employees arguing being disrespectful unfortunately it carries over to clients. So now I've moved on there are other options. Why is he a doctor when it's difficult to get an appointment when it's difficult to get information when it's just plain disrespectful. Regrettably it has nothing to do with a doctor.

I have been calling this business for two weeks to try to make an appointment. They're only open…read moreT-F and close at 5. No one ever answers the phone or returns voicemails. The website states they are appointment only, and to make one by phone. You see the problem here, if no one ever picks up the phone or calls back. This place is the closest in my network of insurance, but I need new glasses for something in a couple of weeks. So now, instead of driving 5 minutes to this place, I have to drive 30+ minutes to the next closest location that's covered by my insurance.

Hi there, This is a complaint against the staff. I got a…read moremissed call from the office so I called back. I waited forever on hold and they hung up on me. However I called back and they said that they were going to call a mediation to my pharmacy. I go the pharmacy and nothing was called so naturally I called them back. Some rude assistant picked up trying to rush me off the phone and she said they never called the prescription because the dr wanted to talk to me. I said I wished you called to let me know. She got so rude on the phone and saying she doesn't have time for that and that they are short staffed. I said please do be snippy with me, and as I was speaking to make an appointment she hung up. So I called back, I don't know who picked up (most likely the same person) I said why did I get hang up on, and she hung up again for the third time. Someone called me from the office and without asking me what happened stating that I am being rude to the staff. I laughed because at this point it was funny. I explained myself again, and made an appointment that I cancelled right away .this was just for a physical appointment , what if I was sick and they act like that again and again ....I was going to ask to be a concierge patient, but they don't need my money I guess. Do not recommend them at all very very, very rude people no social skills whatsoever shame or Dr, Saunders employing people like that..

I have been a patient of Dr. Saunders for over 15 years. Both he and his staff are very courteous,…read morecaring and professional people. He has helped guide me and direct me through dealing with some serious medical issues requiring specialized physicians and surgeons including sepsis and cancer. He and his staff have always been very responsive and understanding with terrific "Bedside Manner". I took advantage of and enrolled in a Concierge Physicians program to which he belongs. The service offers several benefits. One of the most important benefits for me is virtually instant accessibility to him and/or his staff 24/7. I would recommend Dr. Saunders as a very competent practitioner of Internal Medicine as well as a down to earth General Practitioner or Primary Care Physician.