Dr. Lorenzo Cervantes…read more I want to start by thanking you and all the wonderful staff at the Surgery Center of Fairfield. I came to you with high expectations because of all the recommendations I received from former patients. I must admit they were right it was a pleasurable surgery experience from all aspects. From the reception to all the wonderful staff interactions and of course you. I never felt uncomfortable anytime during both of my cataract surgeries and for that fact I thank you and would recommend you to everyone who needs any eye surgery.

I had 3 appointments with Dr. Cervantes over an approx. 2 year period. I was on-time for all 3…read moreappointments. He made me wait between 45-60 minutes on EACH appointment. He, along with his front desk staff were insulted that I complained about the wait each time! I will never use him again!

I went to the office for an exam and called ahead to ensure they took the Aetna Vision. After…read morewaiting for the appointment, I went to the office only to find out they wanted to charge Aetna medical and not take Aetna vision. The economic payoff for Robbins is much higher in billing through medical insurance. When I complained, they said they would deduct the $50 co-pay from my bill so I would not see a difference--the first of many lies. Bills after two years, I called them on an $80 balance and paid $60 to end the BS; they "waived" the $20, or so they said. Another three years, and they send a $20 bill every three months. Today I paid the "waived $20 to end their larceny. How desperate is this operation? They spent three years collecting $20, which they had waived. Do not fall for the BS coming out of this place. Stay away. You have been warned. As far as service, I would never buy their high-priced glasses; I would go blind them go to Robbins again

Went to Robbins after being referred by Yale, for my follow up visit i received a voicemail the day…read morebefore the visit saying Dr. Robbins day off is Friday and she wont make the 9:30 appointment to call to reschedule, I took it upon myself to find a new optometrist, Friday comes and I received another voicemail at 9:10am 20 minutes before the cancelled appointment saying if I can be there at 9:15 she can see me. Im looking for a bit more professionalism.

Dr. Kaplan performed cataract surgery on both eyes, one month apart…read more we discussed his giving me mono vision, which I had had for 25 years due to laser surgery on one eye. My eyesight after the surgery was 20/20: good for reading without glasses and distance within a week. Excellent job! Great office staff for routine eye checkups.

I had an eye exam in Nov 2025 and was given a stronger prescription for progressive lenses. I…read moreordered new glasses from Pearl Vision and have not been able to adapt to the new script. I went back to PV twice and they suggested returning to Modern Focus as the lenses matched the script. The Dr at MF said my vision changed and gave me less of a correction. I feel her 11/25 script was inaccurate but she said no and charge me $60 for the new one because I didn't buy glasses there. What a rip off! PV is making my new lenses for free. Now that's good customer service. Oh, and I was the doctor's first appt of the day and she arrived 15 minutes late to work. Like my time isn't worth anything? Needless to say, I canceled my next exam. I went to Dr Gould for years and always received excellent care and customer service. MF could use a little training on both areas.

Great eye doctor! Will be coming here for as long as they do business. Recently transferred to this…read morepractice when my previous eye doctor closed their doors without notice. It was actually an emergency and I wasn't even a patient at the time, but I called and they fit me in right then and there. Dr. Tzepos also has the rare talent of being super funny and personable with a dynamic and affable personality. Office is very clean and staff is super professional! Highly recommend this place!

I needed to have an eye exam for work done last minute. And i mean really last minute. I called on…read morea Tuesday with and impending nor' On Wednesday and the friendly staff made an appointment for me (AND KEPT IT!). Not only did they fit me in during a snow storm but they called me twenty minutes after i made the initial appointment to let me know they had an opening that day! Then during the exam Dr. Tzepos and his staff were so friendly and welcoming. I would recommend them to everyone!

He's been my eye doctor for twenty years, and I think he's the best of the best! I feel he's very…read moreskilled, knowledgeable, dedicated to the care of his patients, and provides excellent care. The eyes are extremely important, and maintaining eye health and treating any issues, such as dry eyes, are important I feel, and I trust my hazel eyes with Dr. Elman.

Had cataract surgery. Preop procedure skipped discussion on lens choices. Sedation was not…read moreeffective and no titration was done. Remembering every detail turned a routine into a sharp stick in the eye. I am thinking the nurse missed the vein and went into the back of the hand, sedation generally works, on me. Switched md...

Dr. Roberts is fantastic. I have no reservations about his care expertise bedside manner demeanor…read morenothing he's fantastic. His support staff stink I watch people for a living. I've seen his primary secretary / office manager fighting with other employees arguing being disrespectful unfortunately it carries over to clients. So now I've moved on there are other options. Why is he a doctor when it's difficult to get an appointment when it's difficult to get information when it's just plain disrespectful. Regrettably it has nothing to do with a doctor.

I have been calling this business for two weeks to try to make an appointment. They're only open…read moreT-F and close at 5. No one ever answers the phone or returns voicemails. The website states they are appointment only, and to make one by phone. You see the problem here, if no one ever picks up the phone or calls back. This place is the closest in my network of insurance, but I need new glasses for something in a couple of weeks. So now, instead of driving 5 minutes to this place, I have to drive 30+ minutes to the next closest location that's covered by my insurance.

I love Dr. Weston. I started seeing him from our CHCP days. I had VSP Insurance & decided to drop…read morethe insurance. My first visit w/o insurance, I was charged $40 for an eye refraction. I am a Type 2 Diabetic & on Medicare. I called Medicare & they said Medicare will pay because I am a diabetic. I set up a 3 way conversation with Medicare & Pam & Medicare told her they will pay because I'm a diabetic. Pam insisted that Medicare won't pay for the eye refraction. I left & went to another Eye Doctor & I was told that Medicare does pay for Diabetics. I am so happy I made the change.

My family and I have been patients of Doctor Weston since the times of CHCP, since the time my kids…read morewere small and they are now forty and plus. Never has there been a time in all those years where I have not been treated with utmost care and curtesy and of course competency. We are very lucky to have Doctor Weston and his wonderful staff. Yvonne K.